health decisions webinar: aca communications - a bigger challenge than play-or-pay

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ACA Communications: A Bigger Challenge than Play- or-Pay Presenter: Si Nahra, Ph.D., President August 26, 2014

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Most employers will find the new ACA communication requirements a bigger challenge than the ACA Pay-or-Play requirements. Levels will vary but ACA communications are projected to add 300-400 new communication events each year for every 100 employees. This webinar helps you project levels of ACA communications for a specific employer. It also provides suggestions on what you can do to prepare. Employers that have a year-round employee communication plan that includes these ACA requirements can turn these requirements into opportunities for plan management and improving employee relations. To view the entire webinar, please go to: https://www4.gotomeeting.com/register/119167415 For more information, please visit: http://www.healthdecisions.com.

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Page 1: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

ACA Communications:A Bigger Challenge than Play-or-Pay

Presenter:

Si Nahra, Ph.D., PresidentAugust 26, 2014

Page 2: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Copyright Health Decisions, Inc. 8/2014

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About Health Decisions, Inc.

Pioneering Specialists inPioneering Specialists in

Group Health CareGroup Health Care

Post-Payment AdministrationPost-Payment Administration

For Over 25 YearsFor Over 25 Years

RespectRespect for Existing Procedures for Existing Procedures

EmphasisEmphasis on Customization on Customization

FocusFocus on Solutions on Solutions

Customer Philosophy

Page 3: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Our ACA Outsource SolutionService Menu

Complete Routine Monitoring As RequestedCompliance Tasks On-going Monitoring Per Event

CommunicationsPremium Services

Count W-2 FTE and Monitor Enrollment Changes

Coordinate with current advisors

IRS-required 6055/56 employee notice

Overall cost-sharing validation

Count Dependents and Monitor Enrollment Changes

Monitor changes to regulations

Collect required dependent SSN and dependent documentation

Preventive Care Waiver Over/Under Confirmation

Prepare IRS 6055/56 Filings and Employee Notices

Manage through 2017 transition

Coordinate with COBRA and State Exchanges

Out-of-pocket Maximum Over/Under Confirmation

Perform All 5 ACA Tests to avoid IRS penaltiesTack HammerSledgehammerMinimum ValueAffordabilityOffer

Assist with ACA audits and questions from:IRSDOLHHSState Exchanges

Process ACA “Trigger Events” two-way communications:New hireTerm employmentTerm coverageChange in work status (pay, hours, etc.)Change in coverage statusReinstatements

Over/Under Payment Resolution Strategies:Use of pre-tax accountsClaim credit/debitMonitor to remove current casesMonitor to prevent future cases

Copyright Health Decisions, Inc. 8/2014

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Page 4: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Lessons from ACA Self-Assessments

• Play-or-Pay Compliance– Well understood.– Many comply already; others can comply easily.– A few plans will have some issues.

• ACA Communications– Virtually unknown or unrecognized.– Assume “somebody” is handling. Nobody is.– Every plan is impacted. Some more than others.

Copyright Health Decisions, Inc. 8/2014

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Page 5: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Lessons Learned from Prior Webinars

February Webinar ACA’s Biggest Challenge:

Employee Eligibility VerificationLink to slides Link to recording

May Webinar

ACA Communications Requirements: An Employee Relations Opportunity

Link to slides Link to recording

Copyright Health Decisions, Inc. 8/2014

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Page 6: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

ACA Communications:For Those Who Prefer Lists

• Summary of Benefits and Coverage (SBC) (1)

• Uniform Glossary of Terms (1)

• Marketplace Notice (1)

• W-2 Benefit Value (1)

• 6055/6056 Employee Statements (1)

• 6055/56 Notice for Electronic Receipt (2)

• Eligibility Status Change (1)

• COBRA vs. Exchanges (2)

• Employee Opt-Out Confirmation (2)

• Spousal Coverage Opt-Out (2)

• Dependent Eligibility Documentation (2)

• Spouse/Dependent SSN (2)

• Dependent Coverage Loss (2)

• Collection of Family Income (2)

• OOP Maximum Notification (2)

• Enrollment Verifications (2)

Copyright Health Decisions, Inc. 8/2014

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Page 7: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

ACA Communications:For Those Who Prefer Diagrams

Copyright Health Decisions, Inc. 8/2014

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Page 8: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

ACA Communications:For Those Who Prefer Charts

Typical Employee EventsJan Feb March April May June July Aug Sept Oct Nov Dec Jan Annual

Rate/ 1,000

Termination of Employment (with COBRA) 10 10 10 10 10 10 10 10 10 10       0.10                           

New Hire Offer (optional verification) 10 10 10 10 10 10 10 10 10 10       0.10

90 Day Waiting Period       10 10 10 10 10 10 10 10 10 10 0.10

Newly Eligible Offer (optional verification) 1 1 1 1 1 1 1 1 1 1       0.01

Enrollment Follow-up       10 10 10 10 10 10 10 10 10 10 0.10

Opt-out Confirmation 1 1 1 1 1 1 1 1 1 1       0.01 

                         

Marriage 1 1 1 1 1 1 1 1 1 1       0.01

Birth 1 1 1 1 1 1 1 1 1 1       0.01

Divorce 1 1 1 1 1 1 1 1 1 1       0.01

2nd Marriage 1 1 1 1 1 1 1 1 1 1       0.01

Step Child - New Dependent Enrolled 1 1 1 1 1 1 1 1 1 1       0.01 

                         

Open Enrollment                   1000       1.00

Annual IRS Filing Confirmation 1000                       1000 2.00 

                         

Status Change To Full-Time     1 1 1 1 1 1 1 1 1 1   0.01

Full-Time to Part-Time Change (HOS < 30)     1 1 1 1 1 1 1 1 1 1   0.01

Pay Increase (hourly to hourly)     1 1 1 1 1 1 1 1 1 1   0.01 

                         

Final IRS Filing Confirmation                         100 0.10 

                         

Out of Pocket Maximum Reached       1 1 1 1 1 1 1 1 1 1 0.01

Affordability Test – Family Income                           0.00

 TOTALS 1017 17 20 41 41 41 41 41 41 1041 24 24 1121 3510

Copyright Health Decisions, Inc. 8/2014

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Page 9: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Copyright Health Decisions, Inc. 8/2014

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Page 10: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Copyright Health Decisions, Inc. 8/2014

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Page 11: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Our ACA Outsource SolutionService Menu

Complete Routine Monitoring As RequestedCompliance Tasks On-going Monitoring Per Event

CommunicationsPremium Services

Count W-2 FTE and Monitor Enrollment Changes

Coordinate with current advisors

IRS-required 6055/56 employee notice

Overall cost-sharing validation

Count Dependents and Monitor Enrollment Changes

Monitor changes to regulations

Collect required dependent SSN and dependent documentation

Preventive Care Waiver Over/Under Confirmation

Prepare IRS 6055/56 Filings and Employee Notices

Manage through 2017 transition

Coordinate with COBRA and State Exchanges

Out-of-pocket Maximum Over/Under Confirmation

Perform All 5 ACA Tests to avoid IRS penaltiesTack HammerSledgehammerMinimum ValueAffordabilityOffer

Assist with ACA audits and questions from:IRSDOLHHSState Exchanges

Process ACA “Trigger Events” two-way communications:New hireTerm employmentTerm coverageChange in work status (pay, hours, etc.)Change in coverage statusReinstatements

Over/Under Payment Resolution Strategies:Use of pre-tax accountsClaim credit/debitMonitor to remove current casesMonitor to prevent future cases

Copyright Health Decisions, Inc. 8/2014

11

Page 12: Health Decisions Webinar: ACA Communications - A Bigger Challenge than Play-or-Pay

Copyright Health Decisions, Inc. 8/2014

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