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H E A L T H W E A L T H C A R E E R
H E A L T H C A R E B E N E F I TT R E N D S
GREATER CINCINNATICOMPENSATION & BENEFITSASSOCIATION
JUNE 2, 2016
1Mercer’s National Survey of Employer-Sponsored Health Plans 2015
T H E Y E A R ’ S T O P S T O R I E S
Mercer’s National Survey of Employer-Sponsored Health Plans
Analysis: 25 strategies thathelped employers achieve lowercost and trend in 2015Successful practices spannedprogram design, care delivery,workforce health
3Private exchanges will be usedby 6% of large employers for 2017open enrollment, with rapid growthexpected to continue through 2020Employers seek to add choice, easeadministration, manage cost, and moreeasily transition to CDHPs
6
Cost growth moderate, at 3.8%in 2015 with 4.3% projected for 2016But while large employers heldincrease to 2.9%, small employerssaw cost rise 5.9%
1
One in four coveredemployees is now in a CDHPConsumerism tools are helpingemployees make the best plan choice.
2
Consumer empowerment isbuilding, supported by newprograms and technologyTelemedicine, cost transparencytools and mobile devices are allon the rise.
4
New clinical models—ACOsand medical homes—lead theevolution to value-based careCenters of Excellence andnarrow networks are first stepsfor some employers
5
2Mercer’s National Survey of Employer-Sponsored Health Plans 2015
A B O U T M E R C E R ’ S N A T I O N A L S U R V E Y O FE M P L O Y E R - S P O N S O R E D H E A L T H P L A N S
Employer size groups in presentationSmall: 10-499 employees/Large: 500+ employees/Jumbo: 20,000+ employees
OldestMarking 30 years of measuring health plan trends
Largest2,486 employers participated in 2015
Most comprehensiveExtensive questionnaire covers a full range of health benefit issues and strategies
Statistically validBased on a probability sample of private and public employers for reliable results
Includes employers of all sizes, all industries, all regionsResults project to all US employers with 10 or more employees
3© MERCER 2015 3
COST TRENDS
4Mercer’s National Survey of Employer-Sponsored Health Plans 2015
C O S T S R O S E M O D E R AT E LY I N 2 0 1 5 , W I T H A S I M I L A RI N C R E A S E P R E D I C T E D F O R 2 0 1 6
Change in total health benefit cost per employee compared to CPI & workers’ earnings
8.0%
-1.1%
2.1%2.5%
0.2%
6.1%7.3%
8.1%
11.2%
14.7%
10.1%
7.5%
6.1% 6.1%6.1%6.3%5.5%
6.9%6.1%
4.1%
2.1%
3.9%3.8%4.3%*
-2.0%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Annual change in total health benefitcost per employee Workers' earnings
Overall inflation
* ProjectedSource: Mercer’s National Survey of Employer-Sponsored Health Plans; Bureau of Labor Statistics, Consumer Price Index, U.S. City Average of Annual Inflation(April to April) 1993-2015; Bureau of Labor Statistics, Seasonally Adjusted Data from the Current Employment Statistics Survey (April to April) 1993-2015.
5Mercer’s National Survey of Employer-Sponsored Health Plans 2015
S H A R P E R I N C R E A S E B U T L O W E R P E R - E M P L O Y E E C O S TF O R S M A L L E M P L O Y E R S
Average total health benefit cost per employee in 2015
$11,635 $11,012$11,973
All employers Employers with 10-499employees
Employers with 500 or moreemployees
+3.8% +5.9%+2.9%
Cincinnati/Dayton:$12,211 (+3.9%)
6MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
$9,668$11,388 $11,892 $11,951 $12,054 $12,390 $13,383
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
$14,000
$16,000
A V E R A G E C O S T B Y I N D U S T R Y
Large employers
7MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
$11,209 $11,513$12,762 $12,893
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
$14,000
South Midwest West Northeast
A V E R A G E C O S T B Y R E G I O N
Large employers
8Mercer’s National Survey of Employer-Sponsored Health Plans 2015
11.5%
9.9%9.3%
7.6% 7.6%6.3%
5.1% 5.2% 5.5% 5.4%
8.0%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Cost of specialty drugs grewby 22% in 2015 among employersthat could report cost separately (49%)
P R E S C R I P T I O N D R U G S A R E B E C O M I N G A M A J O R C O S TD R I V E R
Cost change for prescription drug benefits in primary medical plan for large employers
9MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
$714
$843
$755
$981
$805
$704
$894
$735
$992
$81620152014
Midwest / -2.6%
All large employers / +1.4%
D E N T A L C O S T B E N C H M A R K S
Large dental plan sponsors
Northeast / +6.0%
South / -1.4%
West / +1.1%
Cincinnati/Dayton:$721 in 2015,$718 in 2014
(+0.4%)
10© MERCER 2015 10
D E S I G N &CONTRIBUT ION TRE NDS
11MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
E V O L U T I O N O F M E D I C A L P L A N O F F E R I N G S , 2 0 0 8 - 2 0 1 5
Large employers
93% 93% 94% 92% 90% 90% 88% 84%
37%43%
35% 36%
34% 31% 33% 34%
20% 20% 23%32%
36% 39%48%
59%
0%10%20%30%40%50%60%70%80%90%
100%
2008 2009 2010 2011 2012 2013 2014 2015
PPO/POS HMO CDHP
Cincinnati/Dayton: 88% PPO / 73% CDHP / 31% HMO
12Mercer’s National Survey of Employer-Sponsored Health Plans 2015
M A J O R I T Y O F L A R G E E M P L O Y E R S E X P E C T T OO F F E R A C D H P B Y 2 0 1 8 – B U T M O S T S E E I T A S A NO P T I O N , R A T H E R T H A N A F U L L R E P L A C E M E N T
17%22%
61%
21%
55%
25%25%
61%
15%
Small employers (10-499 employees)
Large employers (500+ employees)
Jumbo employers (20,000+ employees)
Will offer CDHP along withother medical plan option(s)
Will not offer CDHPWill offer CDHP as theonly plan to all or most
employees within the nextthree years
13Mercer’s National Survey of Employer-Sponsored Health Plans 2015
E M P L O Y E R S S A V E W I T H H S A - B A S E D C D H P s :A V E R A G E C O S T W A S M O R E T H A N 2 0 % L O W E R T H A NF O R E I T H E R P P O s O R H M O s I N 2 0 1 5
Medical plan cost per employee (includes employer contributions to HSA accounts)among large employers
$11,609
$9,921
$12,056
$9,215
PPO PPO with deductibleof $1,000 or more
HMO HSA-eligible CDHP
14Mercer’s National Survey of Employer-Sponsored Health Plans 2015
P H A R M A C Y B E N E F I T D E S I G N T R E N D S
Cost-sharing provisions used in large employers’ primary plan
COST-SHARING STRUCTURE
Same level of cost-sharing for all drugs 7% 8%
Two levels (generic / brand) 10% 11%
Three levels (generic / formulary / non-formulary) 57% 59%
Four or more levels 22% 19%
Other 4% 2%
RETAIL MAIL-ORDER
15Mercer’s National Survey of Employer-Sponsored Health Plans 2015
31%
16%
40%
47%
79%
13%
14%
18%
32%
55%
Employers with 500+ employees
Employers with 20,000+ employees
Step therapy
Mandatory generics with or without physician override
P H A R M A C Y C O S T - M A N A G E M E N T T E C H N I Q U E S
Mandatory mail order (after 2-4 retail fills)
Retail penalty program
Mandatory drug exclusions
16Mercer’s National Survey of Employer-Sponsored Health Plans 2015
S O M E G R O W T H I N U S E O F S P O U S A L S U R C H A R G E S , B U TN O T I N E X C L U S I O N S
7%9%9% 9%8%
12%
201320142015
Employers with 500or more employees
Spouses withother coverageare not eligible
Spouses with othercoverage must pay
surcharge
3%
20%
5%
27%
5%
26%
201320142015
Spouses withother coverageare not eligible
Spouses with othercoverage must pay
surcharge
Employers with 20,000 ormore employees
Median monthlysurcharge: $100
Median monthlysurcharge: $100
Mercer’s National Survey of Employer-Sponsored Health Plans
Cincinnati/Dayton: 19% exclusion / 27% surcharge
17Mercer’s National Survey of Employer-Sponsored Health Plans 2015
A V E R A G E E M P L O Y E E C O N T R I B U T I O N S B Y C O V E R A G ET Y P E
Large employers
HSA-eligible CDHPEmployee-only 11% $85 $82 20% 17%Family 4% $338 $252 27% 18%
HRA-based CDHPEmployee-only 13% $82 N/A 19% N/AFamily 2% $313 N/A 25% N/A
PPOEmployee-only 7% $130 $112 24% 20%Family 3% $472 $312 32% 20%
HMOEmployee-only 11% $127 N/A 23% N/A
Family 5% $476 N/A 32% N/A
NO CONTRIBUTIONREQUIRED
AVERAGE MONTHLYDOLLAR AMOUNT
AVERAGECONTRIBUTION AS
% OF PREMIUM
Cincinnati/Dayton figures in orange
18Mercer’s National Survey of Employer-Sponsored Health Plans 2015
E M P L O Y E R S U S I N G V O L U N T A R Y B E N E F I T S T O F I L L G A P SI N C O R E B E N E F I T S
Objectives for program, based on large employers offering VBs
18%
26%
55%
55%
67%
74%
To accommodate employee requests
To help employees reduce financial stress / improve financial health
To give employees opportunity to fill gaps in employer-paid benefits
To offer additional benefits at no cost to employer
To maintain employee benefit options as core benefits change
To help drive participation in lower-cost plans
76% of employerswith voluntary
benefits say theirobjectives have
been met
19Mercer’s National Survey of Employer-Sponsored Health Plans 2015
VOLUNTARY BENEFITS
Individual disability 61%
Accident 59%
Cancer / critical illness 45%
Whole / universal life 43%
Legal benefit 30%
Discount purchase program 26%
Long-term care 25%
Hospital indemnity 21%
Auto / Homeowners 20%
Investment advisory 19%
Telemedicine 18%
ID theft 17%
Pet insurance 10%
E X P A N D I N G E M P L O Y E E S ’ V I E W O F T H E W H O L EB E N E F I T P A C K A G E
Meeting diverse needs without driving up employer costsP
erce
ntof
larg
eem
ploy
ers
offe
ring
the
bene
fit
20© MERCER 2015 20
CARE DELIVERYTRENDS
21Mercer’s National Survey of Employer-Sponsored Health Plans 2015
U S E O F A C C O U N T A B L E C A R E O R G A N I Z A T I O N S ( A C O s )I S R I S I N G , B U T C O S T I M P A C T N O T C L E A R T O M O S T
10% 10%13%
29%25%
33% 34%
43%
2013 2014 2015 Considering
All large employers
Employers with 20,000+employees
Among employers currently offering ACOs*:
• 80% offer the ACO through their health plan (as a standard offering)rather than through a direct contract.
• 28% actively encourage members to seek care from the ACO.
• 16% report some cost savings achieved with the ACO; most can’tmeasure.
*Preliminary results from supplemental survey of employers with 5,000 or more employees
22Mercer’s National Survey of Employer-Sponsored Health Plans 2015
76%
39%
18% 17%
51%
31%
14%
27%19%
26% 23%
34%
Transplants Cancer Women's health(infertility,
pregnancy)
Neonatal care Bariatric Surgery otherthan transplants
Currently use
Considering
T Y P E S O F C O E s C U R R E N T L Y U S E D O R B E I N GC O N S I D E R E D
Among employers with 5,000+ employees offering COEs*:
• 79% say they are likely to expand COE use in the future
*Preliminary results from supplemental survey of employers with 5,000 or more employees
23Mercer’s National Survey of Employer-Sponsored Health Plans 2015
M E D I C A L H O M E S G R O W I N G M O R E S L O W L Y , B U T T H EL A R G E S T E M P L O Y E R S S H O W S T R O N G I N T E R E S T
5%7% 7%
17%
13%
20% 21%
30%
2013 2014 2015 Considering
All large employers
Employers with 20,000+employees
Among employers with 5,000+ employees offering patient-centered medical homes*:
• 33% actively encourage members to seek care from amedical home.
• 81% report that the amount of savings achieved from usingmedical homes is not known.
*Preliminary results from supplemental survey of employers with 5,000 or more employees
24MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
O N S I T E O R N E A R - S I T E C L I N I C P R E V A L E N C E
Large employers
CONSIDERINGFOR 2015 OR 2016
41%
34%
28%
15%13%
17%21%
37%
28%
20%
8% 9%13% 12%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Health care Government Manufacturing Transport/Comm/ Utility
Services Wholesale/Retail
Financialservices
Occupational health services
Primary care services
25Mercer’s National Survey of Employer-Sponsored Health Plans 2015
C O S T T R A N S P A R E N C Y T O O L S
Percentage of employers that contract with a specialty vendor outside the health plan toprovide transparency tool
12%
15%13%
15%
24%22%
2014 2015 Considering
All large employers
Employers with 20,000+employees
Among large employers who provide transparency tools:
• 13% provide incentives to encourage employees to use them.
• 27% track utilization. Of those, about 1 in 5 report utilization of20% or more, but nearly half report utilization of less than 5%.
26Mercer’s National Survey of Employer-Sponsored Health Plans 2015
S T R O N G I N T E R E S T I N R E F E R E N C E - B A S E D P R I C I N GA M O N G T H E L A R G E S T E M P L O Y E R S
10% 11%13%
18%
12%15% 15%
29%
2013 2014 2015 Considering
All large employers
Employers with 20,000+employeesReference-based pricing addresses the
broad variation in prices for health careservices within a given market.
27Mercer’s National Survey of Employer-Sponsored Health Plans 2015
T E L E M E D I C I N E I S T H E F A S T E S T G R O W I N GT R E N D I N C A R E D E L I V E R Y
11%
18%
30%35%
18%
34%
44% 44%
2013 2014 2015 Considering
All large employers
Employers with 20,000+employees
Among large employers offering telemedicine:
• 26% reported a utilization rate of 5% or higher in 2014.
• 47% agree that the telemedicine program has met their objectives.
• 85% say that the most important reason for offering telemedicine is toprovide employees with a more affordable, convenient source of care.
28Mercer’s National Survey of Employer-Sponsored Health Plans 2015
P R I V A T E H E A L T H B E N E F I T E X C H A N G E S G A I N AF O O T H O L D A S I N T E R E S T C O N T I N U E S T O B U I L D
Large employers
4% 4%
13%
6%8%
15%
27%24%
17%
For active employees For pre-Medicare-eligibleretirees*
For Medicare-eligible retirees*
Use nowUse now / planned for 2017Considering using within 5 years
* Among current retiree medical plan sponsors
29© MERCER 2015 29
HEALTH & WELLBEINGTRENDS
30Mercer’s National Survey of Employer-Sponsored Health Plans 2015
H E A L T H A D V O C A C Y I S I N C R E A S I N G L Y R E C O G N I Z E DA S A C R I T I C A L R E S O U R C E I N A C O M P L E X H E A L T HC A R E S Y S T E M
Percent of large employers offering program
79%68%
40%32%
0%
52%
80%77%71%
36% 39% 42%
56%
83%
2014 2015
Phone/webhealth
coaching
Face-to-facehealth
coaching
Sleepdisorder
treatment
Resiliency/stressmanagement
program
Diseasemanagement
Healthadvocate
Healthassessment
NA
Addressing the continuum of health needs
31MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
E M P L O Y E E PA R T I C I PAT I O N R AT E S F O R H E A LT HM A N A G E M E N T P R O G R A M S S T R U G G L E T O B R E A K 5 0 %
Large employers offering programs
44%38%
13%
48%52%
20%26%
22%
13%
0%
10%
20%
30%
40%
50%
60%
Health Assessment Biometric screening(validated)
Lifestyle managementprogram*
All employers offering program
Employers offering incentives
Employers not offering incentives
*Percent of identified persons actively engaged in program
32MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
E M P L O Y E R S A R E E X P L O R I N G N E W T E C H N O L O G I E S A N DA C T I V I T I E S T O I M P R O V E T H E M E M B E R E X P E R I E N C E
A C T I V I T I E S
All largeemployers
Employerswith 20,000+employees
Worksite biometricscreening event 56% 71%
Business unit/locationgroup challenges 45% 57%
Onsite exercise or yogaclasses or weight lossprograms (such asWeight Watchers)
43% 76%
Personal challenges 40% 55%
Peer-to-peer support 19% 33%
T E C H N O L O G Y - B A S E DR E S O U R C E S
All largeemployers
Employerswith 20,000+employees
Mobile apps 30% 44%
Wearables / apps tomonitor activity 24% 38%
Devices to transmithealth measures toproviders
4% 11%
Onsite kiosks 7% 12%
Other web-basedresources/tools 40% 63%
33© MERCER 2015 33
PUTTING IT ALLTOGETHER
34
M E R C E R L A B S
Evaluate emerging trends andsolutions
Identify leading vendors
Develop perspective on best-in-class approaches and
differentiators
Help our clients navigate a rapidlychanging landscape
Partner with innovative companiesto bring unique solutions to our
clients
3535
36
Smok
ing
Advocacy
E X P L O S I O N O F T E C H N O L O G Y A N D D ATA
Employer-Sponsored/Exchange
Communications
Incentives/Challenges
Navigation
M E M B E R
Assessments/Testing
Broad
Centers
ofExcellence
37MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
E X P L O S I O N O F T E C H N O L O G Y A N D D ATA
38MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
W H AT ’ S W O R K I N G T O H O L D D O W N C O S T ?
RESPONDENTS’ COSTS WERE ANALYZED BASED ON THEIR USE OF MORE THAN 25 COST-MANAGEMENT BEST PRACTICES
Plan design and delivery infrastructure
• Contribution for family coverage inprimary plan is 20%+ of premium
• PPO in-network deductible is $500+
• Offer CDHP
• HSA sponsor makes a contribution toemployees’ accounts
• Voluntary benefits integrated with core
• Mandatory generics or other Rxstrategies
• Steer members to specialtypharmacy for specialty drugs
• Reference-based pricing
• Data warehousing
• Collective purchasing of medical or Rxbenefits
• Transparency tool provided by specialtyvendor and/or used by 10% of members
• Use private health benefits exchange
Employee well-being
• Offer optional (paid) well-beingprograms through plan or vendor
• Provide opportunity to participate inpersonal/group health challenges
• Offer technology-based well-beingresources (apps, devices, web-based)
• Worksite biometric screening
• Encourage physical activity at work(gym, walking trails, standing desks,etc.)
• Use incentives for well-beingprograms
• Spouses and/or children mayparticipate in programs
• Smoker surcharge
• Offer EAP
Care delivery
• High-performance networks
• Surgical centers of excellence
• On-site clinic
• Telemedicine
• Value-based design
• Medical homes
• Accountable care organizations
39MERCER’S NATIONAL SURVEY OF EMPLOYER-SPONSORED HEALTH PLANS
E M P L O Y E R S U S I N G M O R E B E S T P R A C T I C E SE X P E R I E N C E B E T T E R C O S T R E S U LT S A N D L O W E RI N C R E A S E S
LARGE EMPLOYERS
Annual total health benefit costper employee in 2015
$11,346$11,892
Employers using morethan 16 best practices
Employers using fewerthan 7 best practices
Change in cost from2014 to 2015
2.9%
3.8%
*Analysis based on unweighted cost data from respondents providing cost for both 2014 and 2015.