health and social care executive search · company profile expertise. uk pe international investors...

Health and Social Care

Executive Search

For the UK & International Investors, Healthcare Advisory, Private Business and Not For Profit Sectors.

2019

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Compass Executives are a specialist executive search consultancy for the private health and social care sector. We partner with UK & International Investors, Healthcare Advisory, Private Business and Not For Profit organisations in delivering business critical leadership personnel that drive businesses forward.

Who Are We?

Compass Executives were extensively networked, evidenced a track record at the highest level, had a rigorous, consultative and challenging approach – all key to a successful process. We look forward to working with them again.

Liz Jones, Partner, Livingbridge

Compass Executives really delivered for us in our search for a new CEO for the NFA Group, going above and beyond in developing a deep understanding of the business and our requirements, and in only presenting candidates that closely met these. They have a granular knowledge of the sector and because of the way in which they work, we were fully involved throughout and achieved a great result. A really excellent search – thank you.

Douglas Quinn, Chairman, NFA Group “

3 Who Are We?

4-5 What Do We Do?

6-7 2018/2019 Financial Year Results

8-9 Our Road To Success

10-11 Why We Are Different

12-13 Our Process

14-19 Case Studies

20-21 Meet The Team

22 Placement Highlights

23 Awards

Contents

Working exclusively in health and social care, we truly understand the ever changing sector landscape. Alongside an unrivalled network, we hold up to date market intelligence, knowledge of mergers & acquisitions and current government legislation. We have deliberately placed ourselves within our specialism in order to develop and maintain the strongest relationships in healthcare.

Our clients rely on us to guide them through complex periods of growth and transformation, delivering on appointments from Chair and CXO through to senior management. To secure the best talent, transparency is key and our processes are based on a collaborative approach working in partnership with candidates and clients alike to add value to the sector in both the short and long term.

What Do We Do?

TALENT SPOTTING SERVICES

Compass Executives has a unique advantage over its competitors as we have access to the data and personnel of tomorrow’s leaders. Our sister company, Compass Associates, is the UK leader in providing entry-level and middle management permanent staff to the independent sector. This knowledge ensures Compass Executives are ideally placed to reach both existing and next generation talent.

EXECUTIVE SEARCH

We recognise that the key to a successful appointment is a true understanding of our client’s business needs and expectations. We invest time to ensure we truly understand challenges, drivers and strategy before we commence any assignment.

Our dedicated research team is responsible for rigorous market analysis and detailed candidate profiling to test and scrutinise candidates’ experience, competence and cultural fit according to each specific brief.

At Compass Executives we pride ourselves on unparalleled sector specific knowledge and the speed and accuracy such insight brings. We operate an open and transparent search process in partnership with our clients, with weekly ‘progress update reports’ and an ‘always available’ approach.

BOARD ADVISORY SERVICES

We provide strategic consultation in relation to board restructuring, new service commissioning and market analytics, such as salary benchmarking. We use psychometric tests and in-depth interviews with team members and referencing to identify strengths and weaknesses, opportunities for personal development and gaps where new talent is required.

Investor Community;

UK & European PE

International Investors

US REITs

Infrastructure Funds

Boutique Investment Houses

Joint Ventures

Privately Owned;

Personal Wealth

Private Investment

Health Advisory & Consulting;

Strategy Consulting

Management Consulting

M&A & Financial Services

Not For Profit;

Social Impact & Social Enterprise

Professional Bodies

Trade Associations

Providers & Research

CLIENT PROFILES

Elderly Care

Mental Health

Adult Social Care

Primary / Community Care

Homecare

Children’s Services (Residential, Education, Fostering, Nurseries)

Private Acute Medical Care

Veterinary

Housing & Retirement

Digital Health

INDUSTRY

Chair / NED

CXO

Operations

Finance & Commercial

HR

Strategy & Development

Quality

EXPERTISE

54

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54%

50% of all CEO placements in the last Financial Year were women

32 out of 65 total placements in the private sector were women

10 out of 13 total placements in the NFP sector were women

42 out of 78 total placements were women

77%

50% 49%

SALARYBANDING

£0-119,999£120,000- 199,999 £200,000+

78TOTAL PLACEMENTS

Social CareHealthcare

INDUSTRY

Elderly Care

Mental Health

Adult Social Care

Children’s Services


Private Acute Hospitals

Healthcare Advisory

Veterinary

NGO

Digital Health

Homecare (Supported Living)


COMPANY PROFILE EXPERTISE

UK PE


NFP

Advisory Services

Privately Owned

Charity

CXO

Operations

HR

Quality



IT

Chair / NXD

EXCLUSIVE RETAINED MANDATES FILL RATE

98.7%

20182019 Financial Year ResultsApril 2018 - March 2019

GENDER BALANCE

7

36 42

Our Road To Success

Our history in numbers since forming in 2011. These statistics represent every single placement in Compass Executives’ history.

227TOTAL PLACEMENTS

8

Social Care

99 128Healthcare

INDUSTRY

CXO

Operations

HR

Quality



IT

Chair / NXD

UK PE


NFP

Advisory Services

Privately Owned

Joint Venture

Charity

COMPANY PROFILE

SALARY BANDING

EXPERTISE

£0-74,999* £75,000-149,999 £150,000-199,999 £200,000+

* Including non-executive directorships

46%WOMEN

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Elderly Care

Mental Health

Adult Social Care

Children’s Services


Private Acute Hospitals

Healthcare Advisory

Veterinary

NGO

Digital Health

Homecare (Supported Living)


“With some international experience in dealing with executive recruitment professionals I can honestly recommend Luke for his above and beyond approach based on a process I recently shared with him as a candidate. Luke was always true to word - commitments to keep me informed were always delivered on and I found his direct and honest style of communication both professional but also informed and collegial. Luke in my opinion is a rarity. I would recommend Luke to both employers and candidates.

Stephen Smith, Managing Director, Virgin Care

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Why We Are Different

KNOWLEDGE

Absolute industry specialists - we only work assignments from the independent health, social care and education spaces.

We have unparalleled access to “emerging sector talent” via our sister company Compass Associates – the largest contingent recruiter within the UK independent health care & social care space.

MISSION

Our mission is to provide a modern, dynamic service which incorporates the following:

The highest industry standards.

A robust process with sector leading assessment.

The most precise and appropriate outcome that adds value to our clients.

VISION

Our vision is to be the industry’s first thought when choosing an executive search consultancy to partner with.

CURRENCY

Compass Executives are visible and well networked, attending all leading events, seminars and conferences, ensuring we are fully immersed within our market space and the leaders within it.

Sector specialism enables us to utilise market knowledge when advising clients as to what profile fits the remit in question.

SPEED

With a database of over 100,000 sector specific personnel we boast industry-best access to top talent quicker than our competitors.

With the largest staff base amongst our competitors for permanent recruitment we can deploy resource, share knowledge and facilitate our client’s needs when time is at a premium.

What sets Compass Executives apart from other search firms is the combination of highly personable approach mixed with evidential knowledge of the sector and their professionalism in general.

Chris Hindle, CEO, Nua Healthcare

At each stage of the process, Compass Executives were professional, honest and highly communicative. I found them to be a highly professional executive search organisation that understands the healthcare space intimately, which means when you talk to them, they truly understand the candidate aspirations and skills and can match to the relevant assignment. I would recommend them without hesitation.

Howard Nankivell, Chief Executive Officer, Rangeford Holdings

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VALUES

Our values are the cornerstone of our success. We share commercially sensitive information that demands exceptional standards of integrity and discretion at all times. Our clients and candidates will always receive a professional, collaborative and tailored approach.

Our Process

SHORTLIST

Candidate shortlist (typically 4-6 individuals) delivered within agreed timescale.

CV, interview report and candidate data (salary expectations, notice period etc.) submitted for each individual attached with proficiency and capability assessment.

CLIENT INTERVIEWS

Meetings arranged in a timely manner.

1 2 34

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CLIENT MEETING

Build a true understanding of your organisation, employees, culture, challenges and business strategy.

Compass Executives will listen and learn, not talk and sell.

5LONG LIST

Confirmation of appropriate candidates sourced.

Confirmation of interview format, testing, competency questions and candidate evaluation.

ASSIGNMENTSPECIFICATION

Creation and sign-off of assignment specification illustrating we fully understand your requirements.

Development of comprehensive candidate brief.

TARGET RESEARCH

In depth, confidential market research positioned around assignment requirements.

Collation and sign-off on target list parameters.

EXECUTIVE SEARCH

Tailored, discreet approach with weekly progress updates with client.

Constant visibility of shortlist process dates provided to candidates to ensure swift assignment progress.

INTERVIEW AND ASSESSMENT

Professional competency and behavioural based interviews.

Use of leading ‘people assessment tools’ to review behaviours, aptitudes and emotional intelligence.

Remit is key

No stone left unturned

Detail critical

Blend of options presented

Offer management pre-close is imperative

Market overview and talent

identification

We meet all relevant candidates

12 13

Compass Executives provided valuable insight into the healthcare sector and candidate profiles we might attract, and were able to run an accelerated process during the search. We achieved an excellent result, and would highly recommend them.

Tom Billings, Founding Director, Brightstar Capital“

PLACEMENT

Consultation, support and advice throughout from verbal offer to employment start.

Contract negotiations, counter offers, closing.

9 10Offer

management pre-close is imperative

PLACEMENT WARRANTY

We take pride in the work we do and support every placement with a warranty.

“WHY COMPASS EXECUTIVES?

Being such a critical appointment SSCP and NFA Group required a search partner with a “no failure” track record who could also demonstrate capability and knowledge to reach all corners of highly regulated industries.

Compass Executives were retained to provide a competitive shortlist of candidates with outstanding pedigree who were not only a worthy successor to a high achieving CEO but also one with capability to enhance the business.

SEARCH PROCESS / METHODOLOGY

Confidentiality was vital due to the sensitive nature of the proposed leadership transition. Compass Executives undertook a discreet and widespread search that involved an initial market sweep as well as lateral search methodology that looks at tier up / tier down, CFO and COO candidates.

REASON AND PURPOSE

The previous CEO, Iain Anderson after 10 years of successful growth would be moving into a NED position within the group.

The new CEO would lead the business through the next stage of its development, align themselves with the group’s strategy and drive the business through to exit.

OUTCOME

A process relevant to the search was outlined and agreed in advance of the assignment commencing. Relevant candidates were introduced and taken through the testing process. In good time a successor who matched the original brief was identified and has subsequently started with the NFA Group.

National Fostering Agency Group (NFA Group)Chief Executive OfficerOctober 2017

The new CEO would be responsible for leading the NFA Group through the next stage of its development – as such, this was a business critical appointment.

Ownership: Stirling Square Capital Partners (European Investment House)Specialism: Children’s Services (Fostering, Residential and Education)Founded: 1995

Turnover: £250-300m

14 15

CLIENT VIEW

Compass Executives really delivered for us in our search for a new CEO for the NFA Group. It was a vitally important assignment given that we were recruiting a successor for a long standing and highly successful CEO in a sector-leading business.

Compass went above and beyond in developing a deep understanding of the business and our requirements, and in only presenting candidates that closely met these. They think very creatively and their focus was very sharp; they particularly understood the culture of the business. The search was speedy and well organised, with a very high standard of verbal and written feedback.

They have a granular knowledge of the sector and because of the way in which they work, we were fully involved throughout and achieved a great result.

A really excellent search - thank you.

Douglas Quinn, Chairman, NFA Group

Case Study 1

“WHY COMPASS EXECUTIVES?

Initial discussions were held with a number of UK and global executive search firms with a view of selecting one that demonstrated industry knowledge, a UK-wide reach, and the capability to fully understand the brief.

Compass Executives evidenced success in the key objectives alongside a track record of placing top talent into leadership roles, coupled with providing expert advice in terms of framing the roles and positioning the opportunity to attract the highest quality candidates.


Compass Executives provided a retained executive search process, which from initial briefing through to the offer being extended to both the Chief Executive and Finance Director candidates completed in under 8 weeks.

REASON AND PURPOSE

Octopus Healthcare have employed an ambitious 5 year growth strategy for Rangeford, and as a result were looking to appoint an executive search organisation with the market knowledge and reach to secure two key Board members, as well as to support and advise on best practice and suitability for business and investment requirements.

OUTCOME

Two market-leading board level hires which set the foundation for Rangeford and Octopus Healthcare to see significant growth within the retirement living sector.

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CLIENT VIEW

In an incredibly competitive sector for the best talent Compass Executives were able to bring the very best candidates to Rangeford and supported Octopus as an investor throughout the appointment and on boarding process.

We are really ambitious for Rangeford and need the very best talent to optimise our investment and build the vision of an aspirational experience for customers; we believe with that with the help of Compass Executives that we have attracted a new executive team that is second to none in the retirement community space.

Kevin Beirne, Investment Director, Octopus Healthcare

CANDIDATE VIEW

At each stage of the process Compass were professional, honest and highly communicative.

Luke Osborne in particular was very quick to respond and update on progress and clear on the next steps. I found Compass to be a highly professional organisation that understands the healthcare space intimately, which means when you talk to them, they truly understand the candidate aspirations and skills and can match to the relevant assignment. I would recommend without hesitation.

Howard Nankivell, Chief Executive Officer, Rangeford Holdings

Rangeford Holdings (Octopus Healthcare Owned)Chief Executive OfficerFinance DirectorApril 2018

Within a timescale of less than 8 weeks, Compass Executives had successfully delivered on securing two Board hires in the form of Chief Executive Officer and Finance Director.

Ownership: Octopus Healthcare / PE BackedSpecialism: Retirement LivingFounded: 2014Turnover: £0-50m

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Case Study 2

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Helping HandsChief Operating OfficerOctober 2018

After a three-stage process, there was a unanimous viewpoint from the stakeholder panel on who should be appointed.

Ownership: Private EquitySpecialism: Adult Social CareFounded: 1989Turnover: £50-100m

Case Study 3

WHY COMPASS EXECUTIVES?

A competitive pitch process was undertaken with our selection based on three criteria;

Compass Executives’ extensive understanding and network within the social care sector.

An extensive track record of CEO/COO placements.

Instant rapport and mutual respect was established between all parties.


Given how imperative this position is to the future success of Helping Hands, an incredibly detailed and robust search was undertaken. This compromised of a 4-week research programme targeting both individuals in and out of the healthcare sector. Our rich network of CEOs/COOs from within the sector complimented this to allow quick traction.

REASON AND PURPOSE

Helping Hands had reached a pivotal point in its journey. As the organisation embarked on a continued growth phase, a Chief Operating Officer was required to build on the organisation’s success to date principally by expanding and growing new business and instilling the vision and values to ensure delivery of the strategic plan.

OUTCOME

After a three-stage process, there was a unanimous viewpoint from the stakeholder panel on who should be appointed. An agreement was reached within 48 hours of this decision.

CLIENT VIEW

We were delighted to select Compass Executives for the appointment of a new Chief Operating Officer for one of our portfolio investments. It was very clear that Sam and Ben had a strong understanding and feel for our desired candidate profile, were extensively networked and were able to evidence a track record at the highest level. Their approach was rigorous, consultative and challenging – all key ingredients in a successful process. We look forward to working with them again.

Liz Jones, Partner, Livingbridge

CANDIDATE VIEW

I have recently worked closely with Ben and I would highly recommend Compass Executives to anyone either looking for the right candidate or your next opportunity. I found both Ben and Sam helpful and professional in their approach and one of the very best recruitment teams I have worked with.

Karyn MacKenzie, Chief Operating Officer, Helping Hands

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Andra Parvu Executive Researcher

0208 0363 530

andra@ compassexecs.co.uk

As an Executive Researcher, Andra’s role is to support Luke, Kieran and Abi, dealing with a wide range of senior assignments, in Private Equity, Not For Profit and Finance. Andra covers aspects such as market mapping, target research, executive search, compiling candidates long-lists and short-lists, and is responsible for ensuring consistency and quality, for each search carried out by Compass Executives.

Rachel Carrick Executive Researcher

0208 0363 530

[email protected]

Rachel provides research in support of roles which are mandated by Sam and Ben, in her Executive Research capacity.

Rachel’s work is across a diversity of sub-sectors within the private health and social care market and includes working with Privately Owned to Private Equity backed companies.

David Bland Head of Marketing & Communications

0208 0363 530

david@ compassexecs.co.uk

David is responsible for strategy, implementation and post analytic review for all internal and external marketing, communications, advertising, PR and events undertaken by Compass Executives. This includes content creation, digital projects, affiliate marketing and campaigns to support both the individual Consultant and wider Compass Executives brand.

Meet The Team

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Sam Leighton-Smith Director

07827 666 221

sam@ compassexecs.co.uk

Luke Osborne Director

07590 465 678

luke@ compassexecs.co.uk

Ben Westcott Director

07900 254 285

ben@ compassexecs.co.uk

Kieran Mouser Senior Associate: Finance & IT Practice

07860 355 504

kieran@ compassexecs.co.uk

Sam heads-up the private investment practice overseeing board-level assignments within this arena.

Supporting top buy-out funds in Europe and the US, as well as Entrepreneurs, other Private Equity investors, Family offices, HNW investor groups and Debt Funds, Sam has advised on some of the sectors most high-profile appointments recently.

Luke delivers search and selection mandates within the independent healthcare sector, supporting the UK & International Investor community, Private Business and global Healthcare Advisory. He offers consultancy on strategic hires for organisations with growth, exit and transformation agendas at Director, Partner and C-Level.

Ben’s expertise spans a wide spectrum of private health and social care markets. He has an extensive track record supporting clients on board-level positions across a multitude of the sub-sector markets Compass Executives work.

Ben has partnered businesses with ownership models ranging from personal wealth, Private Equity, Infrastructure Funds and REITs.

Kieran delivers search mandates for senior Finance and IT executives across the UK. He works with a broad range of private health and social care clients from high growth Private Equity backed SME’s to private businesses, typically supporting organisations who are driving growth or turnaround with a view to exit.

Abigail Hobden-Bada Senior Associate: NFP Sector Practice

07471 684 993

abigail@ compassexecs.co.uk

Abigail leads the Not For Profit Sector Practice at Compass Executives. With a particular interest in the leadership challenges facing the industry, Abigail is an advocate of inclusivity and diversity within the workforce.

With a genuine passion for the NFP Sector, she has extensive experience of search, and helping organisations build executive teams.

Rebecca Taylor Operations and Governance Manager

0208 0363 530

rebecca@ compassexecs.co.uk

As Operations and Governance Manager for Compass Executives, Rebecca is primarily responsible for ensuring that all operational logistics and quality governance is undertaken in an efficient and professional manner. Rebecca’s main objective is that every client and candidate, has an upgraded and dedicated customer service experience.

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Placement Highlights

Awards

We are proud to have won the prestigious accolade of ‘Recruiter of the Year’ in the HealthInvestor 2019 and 2017 Awards, ‘Recruiter of the Year’ 2019 at the LaingBuisson Awards, and ‘Back Office Support Team of the Year’ at the IRP Awards 2018.

Comments included “Compass is immersed in the health and care sector, supports all organisational types, possess specialised industry knowledge and operates to high industry standards; proven ability to fill C-level positions with aspiring talent – should be commended for its sector reach.”

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July - Sept 2019 Apr - Jun 2019

Q2 Q1

Recently completed placements from

the last 12 months

COMPRISED OF

Chair Surgical Hospital Group UK Infrastructure Fund

Group Commercial Director Retirement Living – Investor Backed

Head of Advice Services UK Research Body – Charity

Marketing Director Luxury 6* Care – PE Backed

HR Director Luxury 6* Care – PE Backed

CEO Elderly Luxury Care - UK PE

COO Homecare - Privately Owned

CFO Surgical Hospital Group UK Infrastructure Fund

NED Children’s and Adult Specialist Provider Listed Org

CEO Adult Social Care Private Provider

Principal Consultant Healthcare Advisory Global Consultancy

Oct - Dec 2018

Q3

NED Adult Social Care European PE House (Ireland)

CEO Adult Social Care Privately Owned (UK Wide)

Finance Director Luxury Care SE UK PE House

CFO B2C Homecare - UK PE House

Principal Consultant European Advisory Consultancy

CEO Support Workers Charity UK Wide Charity

Jan - Mar 2019

Q4

CEO Adult Social Care Private Enterprise (UK footprint)

COO Adult Social Care Private Enterprise (UK footprint)

COO Specialist Education - UK PE House

COO Elderly Care - Privately Owned

CFO Elderly Care - Privately Owned

Finance Director Luxury Care SE UK PE House

020 803 63530 • [email protected] • compassexecs.co.uk

Registered Office: Level 1, Devonshire House, 1 Mayfair Place, Mayfair, W1J 6AJ

@Compass_Execs linkedin.com/company/compass-executives

health and social care executive search · company profile expertise. uk pe international investors...

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