WelcomeTo Your All-in-1 Health Advocate BenefitHealth Advocate is a service provided by your employer or plan sponsor, at no cost to

you. With Health Advocate you have confidential, unlimited access to a Personal Health

Advocate who can help you and your eligible family members resolve healthcare and

insurance-related issues, save money on your medical bills and get healthier—all through

a single toll-free number. We look forward to serving you!

Exclusively for Health Advocate Members

MemberWallet Cards

Real People, Real StoriesInsurance-related issues

Gina’s husband needed surgery for a life-threatening condition. The paperwork approving the procedure got “lost in the system.” Health Advocate tracked down and coordinated the paperwork between the doctor, insurance plan and hospital, and helped convince the insurance company to permit a prompt operation.

Call Us Today!

We’re here when you need us mostYour Health Advocate benefit can be accessed 24/7. Normal business hours are Monday-Friday, between 8 am and 12 am Eastern Time. Staff is available for assistance after hours and during weekends.

There is no cost to use our serviceYour employer or plan sponsor offers your Health Advocate benefit at no cost to you.

Your privacy is protectedOur staff follows careful protocols and complies with all government privacy standards. Your medical and personal information is kept strictly confidential.

Always at Your Side

Health Advocate is not affiliated with any insurance or third party provider. Health Advocate complies with all government privacy standards. Health Advocate does not replace health insurance coverage, provide medical care or recommend treatment.

©2016 Health Advocate HA-CMBSN-1306003-2.2BRO

Easy to Reach

866.695.8622Visit us online at: HealthAdvocate.com/members

Help is Only a

Phone Call Away!

MemberWallet CardsHelp is Only a Phone Call Away

Health AdvocacyUnlimited, confidential access to a Personal Health Advocate, typically a registered nurse supported by medical directors and benefits and claims specialists, who can get to the bottom of a wide variety of healthcare and insurance-related issues, no matter how long it takes.

Your Personal Health Advocate can help:

• Find the right doctors and hospitals

• Schedule tests, appointments; secure second opinions

• Explain benefits coverage and health conditions; research the latest treatments

• Resolve billing and claims issues; locate eldercare services

NurseLineHealth Advocate’s NurseLine offers around-the-clock access to Registered Nurses for trustworthy guidance to appropriate care, self-care measures to ease symptoms and treat non-urgent conditions, and dependable information about diseases and medications.

Our Registered Nurses are standing by 24/7 to help:

• Assess your symptoms

• Provide self-care instructions

• Answer questions about medications

• Refer to urgent care if needed

Who is covered? Health Advocate is available to eligible employees, their spouses or domestic partners, dependent children, parents and parents-in-law.

Get Started Today!Medical Bill Saver™

A specialized negotiator will work with your providers to lower your out-of-pocket costs on non-covered medical or dental bills over $400.

We will negotiate a savings for you:

• We can help you save hundreds—even thousands—of dollars, no matter your benefit status

• Negotiation can result in significant savings

• You pay nothing for this service

• Easy-to-read, personal Savings Result Statement, summarizing outcome and payment terms

• Provider sign-off on payment terms and conditions

866.695.8622Visit us online at: HealthAdvocate.com/members

©2016 Health Advocate

• Health Advocacy • NurseLine• Medical Bill Saver™

866.695.8622Visit us online at: HealthAdvocate.com/members

©2016 Health Advocate

• Health Advocacy • NurseLine• Medical Bill Saver™

866.695.8622Visit us online at: HealthAdvocate.com/members

©2016 Health Advocate

• Health Advocacy • NurseLine• Medical Bill Saver™

866.695.8622Visit us online at: HealthAdvocate.com/members