hcn training profiling 07-16-2013
DESCRIPTION
TRANSCRIPT
Job Profiling
Profiling May 20132 May 20132
What we’ll cover
• Goal of the call• Profiling steps
Profiling May 20133 May 20133
Profiling the Job
Interviewing the hiring managerLearning the specifics of the
position
ProfileJob
DevelopJob Plan
IdentifyCandidates
InterviewOnline &
Document
Reviewand
Adjust
Interview& Make
Decisions
Profiling May 20134 May 20134
Goal of the Profile Call
To extract all the relevant information about the job in order to develop a great job plan.
A good profile good job plan filled job
A bad profile bad job plan unfilled job
Profiling May 20135 May 20135
Profiling steps
1. Set the stage
2. Get the basic data
3. Define the role
4. Define success
5. Define the knowledge, skills and abilities
6. Reach the right person
7. Define the selling points
8. Set expectations
Profiling May 20136 May 20136
HMHC
1. Setting the stage
• Conduct a 30 minute profile call• Develop the job plan • Submit plan for their approval within 3 business
days• Launch the job and source candidates• Manage all the candidates• Conduct phone screens• Recommend candidates to the hiring manager• Coordinate interviews• Facilitate the negotiation and close
Tell the HM that you will:
Profiling May 20137 May 20137
If the HM is new to Accolo
Points to emphasize:
• Make the HM’s job easier• Their participation is key to success• Manage the entire recruiting process• Happy to manage candidates from other sources • Only launch when the HM is ready• Active job support (generating new candidates) is for
60 days from the launch date, with 30 additional days of process support if needed
• Accolo system demo will be conducted during your first meeting after the job is launched and there are candidates to review
HM
Profiling May 20138 May 20138
2. Getting the basic data
Identify the basic job information:
How long have you been looking for
this person? What methods have you used?
Is this a new position or are you
replacing someone?
Salary RangeSalary Range RelocationRelocation
Visa sponsorshipVisa sponsorship
LocationLocationTravelTravel
Profiling May 20139 May 20139
What pain will the new hire alleviate?
Will this person manage anyone?
With whom will this person work or
report to?
3. Defining the roleUnderstand what the job entails and what the
candidate will be doing:
What is the core function of this
job?
What projects will this person own from day one?
Profiling May 201310 May 201310
4. Defining success
Determine what would define success in the job:
How will you measure success at the 1, 3, 6 and 12 month marks?
What have others in this role achieved or
completed?
What questions would you ask of all candidates?
What measurable achievements, quotas or projects will they have completed?
Profiling May 201311 May 201311
5. Defining knowledge, skills and abilities
What knowledge, skills and abilities are required:
Nice-to-have?
Wish list?
Undesirable attributes?
K S A
Must have?
Profiling May 201312 May 201312
6. Reaching the right person
Where to look to find the right people:
Where have you found successful employees in the
past?
What role is this person likely to be
in right now?
Who is likely to interact with this person on a daily
basis?
What competitors, partners or vendors would you want us
to target?
Profiling May 201313 May 201313
7. Defining the selling points
What’s in it for the candidate?
Why would the perfect candidate
want the job?
Why would a candidate leave a job where they are
successful?
Don’t be satisfied with vague answers
Don’t be satisfied with vague answers
?
Profiling May 201314 May 201314
8. Setting expectations• Job plan will be delivered to the HM within 3
business days• Set a meeting to review the plan (if the manager is new to
Accolo)
• You need HM approval to launch• Best way to communicate with your HM (Email,
phone, text, IM, carrier pigeon) • Preferred interview process and interview team• Set a weekly meeting• Set expectations for cycle time – to fill their job in 60
days• They will receive a survey at the end – we want 10s!
Profiling May 201315 May 201315
Review
Profiling May 201316 May 201316
Review Questions
• What should you do before the profile call?• How long should a profile typically take?• Why is the information gathered in the profile so
important?• What are some things to highlight when setting the
stage?• How long should you tell the HM that the job plan will
take?