hcn training profiling 07-16-2013

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Job Profiling

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Page 1: Hcn training profiling 07-16-2013

Job Profiling

Page 2: Hcn training profiling 07-16-2013

Profiling May 20132 May 20132

What we’ll cover

• Goal of the call• Profiling steps

Page 3: Hcn training profiling 07-16-2013

Profiling May 20133 May 20133

Profiling the Job

Interviewing the hiring managerLearning the specifics of the

position

ProfileJob

DevelopJob Plan

IdentifyCandidates

InterviewOnline &

Document

Reviewand

Adjust

Interview& Make

Decisions

Page 4: Hcn training profiling 07-16-2013

Profiling May 20134 May 20134

Goal of the Profile Call

To extract all the relevant information about the job in order to develop a great job plan.

A good profile good job plan filled job

A bad profile bad job plan unfilled job

Page 5: Hcn training profiling 07-16-2013

Profiling May 20135 May 20135

Profiling steps

1. Set the stage

2. Get the basic data

3. Define the role

4. Define success

5. Define the knowledge, skills and abilities

6. Reach the right person

7. Define the selling points

8. Set expectations

Page 6: Hcn training profiling 07-16-2013

Profiling May 20136 May 20136

HMHC

1. Setting the stage

• Conduct a 30 minute profile call• Develop the job plan • Submit plan for their approval within 3 business

days• Launch the job and source candidates• Manage all the candidates• Conduct phone screens• Recommend candidates to the hiring manager• Coordinate interviews• Facilitate the negotiation and close

Tell the HM that you will:

Page 7: Hcn training profiling 07-16-2013

Profiling May 20137 May 20137

If the HM is new to Accolo

Points to emphasize:

• Make the HM’s job easier• Their participation is key to success• Manage the entire recruiting process• Happy to manage candidates from other sources • Only launch when the HM is ready• Active job support (generating new candidates) is for

60 days from the launch date, with 30 additional days of process support if needed

• Accolo system demo will be conducted during your first meeting after the job is launched and there are candidates to review

HM

Page 8: Hcn training profiling 07-16-2013

Profiling May 20138 May 20138

2. Getting the basic data

Identify the basic job information:

How long have you been looking for

this person? What methods have you used?

Is this a new position or are you

replacing someone?

Salary RangeSalary Range RelocationRelocation

Visa sponsorshipVisa sponsorship

LocationLocationTravelTravel

Page 9: Hcn training profiling 07-16-2013

Profiling May 20139 May 20139

What pain will the new hire alleviate?

Will this person manage anyone?

With whom will this person work or

report to?

3. Defining the roleUnderstand what the job entails and what the

candidate will be doing:

What is the core function of this

job?

What projects will this person own from day one?

Page 10: Hcn training profiling 07-16-2013

Profiling May 201310 May 201310

4. Defining success

Determine what would define success in the job:

How will you measure success at the 1, 3, 6 and 12 month marks?

What have others in this role achieved or

completed?

What questions would you ask of all candidates?

What measurable achievements, quotas or projects will they have completed?

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Profiling May 201311 May 201311

5. Defining knowledge, skills and abilities

What knowledge, skills and abilities are required:

Nice-to-have?

Wish list?

Undesirable attributes?

K S A

Must have?

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Profiling May 201312 May 201312

6. Reaching the right person

Where to look to find the right people:

Where have you found successful employees in the

past?

What role is this person likely to be

in right now?

Who is likely to interact with this person on a daily

basis?

What competitors, partners or vendors would you want us

to target?

Page 13: Hcn training profiling 07-16-2013

Profiling May 201313 May 201313

7. Defining the selling points

What’s in it for the candidate?

Why would the perfect candidate

want the job?

Why would a candidate leave a job where they are

successful?

Don’t be satisfied with vague answers

Don’t be satisfied with vague answers

?

Page 14: Hcn training profiling 07-16-2013

Profiling May 201314 May 201314

8. Setting expectations• Job plan will be delivered to the HM within 3

business days• Set a meeting to review the plan (if the manager is new to

Accolo)

• You need HM approval to launch• Best way to communicate with your HM (Email,

phone, text, IM, carrier pigeon) • Preferred interview process and interview team• Set a weekly meeting• Set expectations for cycle time – to fill their job in 60

days• They will receive a survey at the end – we want 10s!

Page 15: Hcn training profiling 07-16-2013

Profiling May 201315 May 201315

Review

Page 16: Hcn training profiling 07-16-2013

Profiling May 201316 May 201316

Review Questions

• What should you do before the profile call?• How long should a profile typically take?• Why is the information gathered in the profile so

important?• What are some things to highlight when setting the

stage?• How long should you tell the HM that the job plan will

take?