hcl: corporate a quick snapshot
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HCL TECHNOLOGIESA Brief Introduction | Q3, 2010
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WHO ARE WE?When thought leaders like
Late Prof CK PrahladTom PetersRam CharanGary HamelJudy McGrathTony Hsieh et al speakthe world listens…
HCL is a global IT Services company
that’s spoken highly of by these thought leaders.
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A Quick Snapshot
HCL Enterprise
HCL Technologies
The software services arm
HCL Infosystems
The systems integration arm
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Vertical Mix Geo Mix
27%
12%
8%
8%
7%
6%
26%
8%
Service Line Mix
Integrated Portfolio of Services
Full Services Co-Sourcing For easy optimization and end-to-end IT integration
for measurable business outcomes
19%
30%
8%
21%
22%
27%
14%
60%
Asia
Europe
US
Manufacturing
Telecom
Retail and Consumer
Media and Entertainment
Healthcare
Energy-Utilities, Public Services
Financial Services Enterprise Applications
Engineering and R&D
Custom Applications
BPO
Infrastructure Services
Others
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WHY ARE WE DIFFERENT?
6
What do I Stand for
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A Unique Approach to Management – Employees First, Customer Second
Maximum value is created at the Employee-Customer Interface. This is called the Value Zone
The aim of Employee First is to achieve a “wow” at this interface by inverting the management pyramid and increasing accountability to the value zone
The Employee becomes the owner of the change and in turn strives to deliver the best to his/ her customer
The Value Zone
Reverse Accountability
Customer
Employee
Enabling Function
Management
Maximizing the wow in the value zone
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A Unique Approach to IT – Business and IT Handshake Suite
I want to have a complete view of my landscape
I want to monitor my business impact
I want to maximize my asset performance
I want to deliver process insights for strategic
decision making
Discover & model dependencies among end to end business processes, the supporting application, databases & infrastructure
Track real time business KPIs through regular IT operations such as incident management
Recommendations that streamline business processes & optimize applications, infrastructure & data
Build responsive systems that can proactively report on business KPIs, self remediate & generate data
Identify Trends & Make Gain Visibility to Based on these
RecommendationsFacilitate StrategicDecision Making
Enterprise Discovery
Optimization Services
IT Solutions Delivery and Support
Integrated IT Operations
Run Time Visibility
APO
InfrastructureDataApplicationsBusiness Processes
Discover
Build
Rationalize
Run
Watch
Process OptimizationData
OptimizationInfrastructureOptimization
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Globally Admired
HCL is taught at Harvard as a premier case study on strategy and
organizational leadership
One of Britain’s Top Employers for the
4th Consecutive Year
World’s Most Influential –Five companies to watch:
Facebook, HCL Technologies,Craigs List, SKS MicroFinance,
LI & Fung
Acknowledges HCL Technologies as the world’s most
modern management
Darden School of Business has done a case study on the impact created by HCL through its “Employees First Customers Second” practice
HCL Technologies is Disruptive and Bears Watching…though it has not received the hype of a salesforce.com or Google, we believe HCL may very well be one of the contenders to lead the IT services world of the very near future.”
“IBM and the other multinationals are becoming increasingly nervous about HCL Technologies…”
Best Employer in Asia and in India –Hewitt Study 2009
One of the 44 Most Democratic Workplaces in the World
Employees First, Customers Secondis now a book Published by Harvard Press
Foreword by Late Prof C.K. PrahaladAdmired by many global thought leaders
Tom Peters, Tony Hsieh, Gary Hamel, Judy McGrathRam Charan, Victor K. Fung
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WHY SHOULD YOU BELIEVE US? The Result of our Transformational Initiatives
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Since 2005
Increase in Share of Indian IT Exports More than Tripled Revenues Grown 3.6 times
711919
1266
1755
2074
2574
0
500
1000
1500
2000
2500
2005 2006 2007 2008 2009 2010
(USD Million)
3.0%
3.5%
4.0%
4.5%
5.0%
5.5%
FY05 FY06 FY07 FY08 FY09 FY10e
HCL Share in the Indian IT Exports HCL Revenues (Years ending March)
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Recorded Fastest Growth During Recession
CompanyTotal Incremental Revenues
(CY 09-CY 08)YoY Growth
Top 3 Indian Players -$105 mn -1%
Top 2 Global Players -$6,686 mn -8%
HCL $466 mn 24%
24% GROWTH IN 2009 – HIGHEST IN THE INDUSTRY
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The Velocity will continue……..
HCL is one of the only 6 fast growing global IT companies with,
Note – To calculate 5-yr CAGR, the Financial Years FY04 to FY09 were considered. The financial year for different companies end during different months of the calendar year. For e.g., For HCL, FY ends June. For Apple, FY ends September. For Google, FY ends December.
There are 3302 companies in the Bloomberg database belonging to IT Sector (Hardware, Software, and Services).
Of the 3302, 307
(9% of total) recorded
5-year Revenue
CAGR greater than 30%.
Of the 307, only 11
(0.3% of total) had revenues
greater than $2 Bn.
Of the 11, only 6 (0.2% of
total) had market cap greater
than $5 Bn.
Source: HCL Strategic Intelligence Wing (analysis with the Bloomberg database)
Selected Screening Criteria Matches
Security Universe 438164
1) Actively Traded Primary Security of Company 63432
2) Sector (ICB): Software & Computer Services, Computer Hardware 3302
Analytic Criteria 3302
1) 5-year cagr > 30 307
2) Latest FY Sales/ Revenue/ Turnover > 2000 Million 11 USD
3) Current Market Cap > 5000 Million 6 USDi
i
i
Ticker Short Name 5-year cagr Revenue: Y Market Cap
1) 992HK
LENOVO GROUP LTD 41.86 16.60B 5.67B
2) AAPLUS
APPLE INC 38.97 42.91B 249.19B
3) GOOGUS
GOOGLE INC-CL A 49.34 23.65B 154.86B
4) HCLT IN HCL TECH LTD 31.91 2.15B 5.49B
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Quadrupled the Number of Customers$5mn+ & $10mn+ Customers Grew by 4x
$20mn+ Customers Grew by 5x
1.6
1.2
0.8
0.4
0
2008 2009
1.6
1.2
0.8
0.4
0
2008 2009
Increased Customer Satisfaction by 43%CSAT Survey 2009
(Conducted by an Independent Agency)
Focusing on ‘Value’ to the Customers
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62000 HCLites made it Possible
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Looking forward…
HOW CAN I HELP YOU?