hcl business analytics services (bas) overview june 2014

HCL Business Analytics Services (BAS) Overview

June 2014

Copyright © 2014 HCL Technologies Limited | www.hcltech.com2 Copyright © 2014 HCL Technologies Limited | www.hcltech.com2

NOTE: From here onwards, HCL Technologies would be referred to as HCL.

HCLT LTM revenues updated as of OND’13HCLT Employees updated as of OND’13

FINANCIALS*Total Revenues - $6.43 billion

EBITDA - $1139 millionEmployees – 101,317

HCL Technologies

Product Engineering and R&D

Enterprise and Custom Applications

Enterprise Transformation

Infrastructure Management

BPO Services

GLOBAL MARKET FOCUS

Revenue – USD 5.01Bn88,332 Employees

www.hcltech.com

HCL Infosystems

System Integration Solutions

Products & Services

Hardware Solutions

Homeland Security

Education and Learning

INDIA & EMERGING MARKETS

Revenue – USD 1.6Bn14,121 Employees

www.hclinfosystems.in

HCLI Revenues updated as of Sept’13HCLI Employees updated as of Sept13

HCL Infosystems

*HCL Enterprise Level numbers updated as of JAS’13. HCL Enterprise OND’13 updates will be done after HCLI OND’13 results

$ 6.4Bn of Revenues 31 Countries More than 100,000 employees

HCL Enterprise


HCL Business Analytic Services Key Objective

TRANSFORMATION INNOVATION SHARED SERVICES

HCL’s Business Analytics Services (BAS) delivers solutions that help our clients enable transformation, innovation and drive efficiency.


HCL Business Analytic Services by the numbers

#1FASTESTGROWING ANALYTICPRACTICE

300+ Enterprise

Clients

4,500+ Consultants

5 Global Labs

& Innovation

Centers

7 Analytic

Centers of excellence

18 Industry Verticals

150+Active

Projects


HCL Business Analytic Services Analyst Reviews

“HCL’s strong partnership & alliances coupled with its consultant knowledge and expertise makes it a partner of choice for large enterprises looking for a service partner in Information Management, data quality and end-to-end management of a BI solution”

Customer reference score of 72 /100 for HCL--- Gartner's 2012 Customer Reference survey - BI Market scope

HCL listed as a major player in IDC Marketscape for BI analytics Consulting and System integration services


Business case development

Industry benchmarking Governance program

development Data Management

Organization (DMO), Business Intelligence Center of Excellence (BICC)

Strategic roadmap and migration planning

Portfolio audit Vendor selection

Solution design & architecture Organizational Infrastructure Data Application

Program & project planning

Global deployment Rationalization &

retirement Migration Post Go-Live Support

Environment Installation & Configuration

Development of function & technical specifications

Development of custom code

Testing and quality assurance

Training of administrators, operator and end users

Policy enforcement Organization structure &

change management Post Go-Live support

processes BICC and DMO Integration with existing

org structures and policies

Post Go-Live support Upgrades Application maintenance Application retirement

Advise Architect Implement

Govern Support

Clients leverage our size and scale to use us as the single provider for strategy through support.

End-to-end provider


BAS’s core capabilities are combined to provide unique business solutions.

Our service lines

Big DataEnterprise

Information Management

Business Intelligence

AnalyticsCorporate

Performance Management

Business Solutions

CA

PA

BIL

ITIE

S

Center of Excellence

Solution Development

Knowledge Management

Asset Management

Lab Management

Service Line Walkthrough


Consulting Services

Business and use case definition & validation

Solution architecture & design

Operating model definition & deployment

Implementation Services

Reference technical architecture

End-to-end solution development from build through support

Integration with transaction systems

Platform Services

Evaluation & selection

Sizing, installation and configuration

Maintenance & support

Key Capabilities

ROAR Framework –.Real-time operational analytics and reporting (ROAR) framework computes metrics in real-time. It includes a pre-built model that allows for the rapid connection to new source data input channels, adding data elements on the fly and execution of

MapReduce based computation and Hbase queries.

HEAR Framework – HCL Event Analysis and Reporting (HEAR) framework provides the ability to capture complex business events and analyze performance of critical processes. Stakeholders are able to self develop, deploy, monitor and refine business solutions based. Business users can also run their own simulations and deploy event flows.

meta-M Framework - Provides 360º views of data through a fast and easy to use interface; helping customers establish data-as-a-service within enterprises Captures technical metadata and business glossary for structured, semi-structured, and unstructured data Uses a central repository and automatically creates the data lineage in a graphical form Provides a comprehensive search facility and provides a rich user friendly interface

Accelerators

Big Data


Big Data Integration

Master Data Management (MDM)

Data Integration (EAI & ETL)

Data Architecture

Data Quality

Data Migration & Consolidation

Data Governance

Data Management Center of Excellence (CoE)

Reference Data Management

Metadata Management

Information

Lifecycle Management (ILM) Strategy & Implementation

Key Capabilities

DMaaS – A suite of cloud based services for data integration, data migration, data quality, test data management.

ETL Feeds Factory - Lean integration model for lowering ETL costs by using code generation.

ETL Component Library

Process Director – Real-time ETL performance monitoring.

Code Red - Automated ETL code evaluation.

Data Concord – Auto dataset load reconciliation processing.

Reference Manager – Reference data repository and management environment.

MDX - Data quality framework including pre-defined business rules and data models.

EIM Console - Central console for data governance, managing the data supply chain, fixing data quality issues and enabling data integration/replication/migration capabilities

ETL Migration Validation - Automates the process of validating ETL jobs pre and post migration by leveraging the metadata and simulating runs.

Data Quality ABC Framework – Audit, balance and control process, model and structures for data validation and verification

Data Quality Governance Framework – Process and organizational structure for establishing a governance process.

Accelerators

Enterprise Information Management (EIM)


BI Migration Framework – Step-by-step process for migrating between BI platforms.

Migration Validator - Automates the process of validating the BI reports pre and post migration.

BI Inventory Consolidator - Automates the BI report rationalization process before doing a migration

Report Rationalization Framework – Performance and tracking statistics for usage across all BI applications.

Global Reporting and Analytical Factory (GRAF) – Complete set of processes, frameworks and components for rapid report creation

Appliance Selection Tool - Scoring models for appliance

vendors.

Appliance Implementation Methodology – Comprehensive methodology from architecture, implementation and support.

EDW Reference Architecture – Best practice based architecture for a layered, scalable architecture.

PMF - ODS / DW Performance Management Framework

Landing Zone Optimizer – A tool for handling multiple source files in parallel from different heterogeneous sources.

Performance Assessment

Strategy and Roadmap

Tool Evaluation & Selection

Data Warehouse Architecture & Design

Migration/Consolidation

Upgrade

KPI & Metric Definition

Scorecard Design &

Implementation

Implementation

Report and Dashboard Development

BI Center of Excellence

SaaS Integration

Maintenance and Enhancement Services

Business Intelligence

Key Capabilities

Accelerators


Agile Analytic Methodology – Iterative step-by-step approach for analytic development project to provides quick wins.

Analytics CoE Framework – Organizational and process model that can be used to establish a CoE in-house.

Architecture Assessment

Strategy and Roadmap

Tool Evaluation

Architecture & Design

Analytics Center of Excellence (CoE)

Model and Rule

Development

Model Deployment & Integration

Maintenance and Enhancement Services

Advanced Visualization

Analytics

Key Capabilities

Accelerators


Strategy and scorecard implementation

Integrated planning and budgeting process design and implementation

Integration of revenue modeling for sales and operation with financial planning

Financial, profitability, supply chain and procurement analytic & reporting implementation

Consolidation and close design and implementation

Financial reporting development

Key Capabilities

IPMS – Integrated Performance Management SystemPerformance is a comprehensive reporting solution for all phases of the financial process

Cube Swap - A process for moving the Oracle Data and Control files from background cube to foreground reporting cube to reduce down time for business users.

Cube Migrator- Tool for the conversion of Oracle BSO database to ASO type to minimize disk space, increase load times and increase availability of the database for end users.

Metadata Loader - Captures all metadata /dimension information and loads to Hyperion applications to lower the cost of development, increase quality and automate maintenance.

IPMS for Banking

CCAR for Banking

CxO Dashboard for Banking, Manufacturing and Educational Services

Performance Scorecard for Utilities

SAP BPC Insurance Framework – Pre-built models, reports and input templates for cost and revenues planning.

Accelerators

Corporate Performance Management


iCFO - A suite of consulting, technology and managed service offerings for end-to-end finance transformation.

Social Analytics - Consumer sentiment and network analysis for a 360 degree understanding.

zCMO - Integrated analytics and multi-channel solution, defined specifically for consumption by the CMO/Marketing function.

Next Gen BI - Digital process analytics that combines statistical process controls and predictive analytics to optimize business performance.

Location Analytics - The ability to visualize spatial data and understand relationships between specific locations to gain business insight from the location (geographic) component of business data.

Business Solutions

Key Solutions

https://www.youtube.com/watch?v=JzfmzTcVUJg

https://www.youtube.com/watch?v=JzfmzTcVUJg


iCFO: Overview

What is it?

An end to end solution to meet the CFO requirements from strategic and operational planning to risk and regulatory compliance. Our iCFO solution also provides better transparency through data centralization, increases business insight with predictive analysis and accelerates performance resulting in faster closing and easy accessibility of reports.

Client need Effective and accurate strategic and operational planning

Proactively manage regulatory compliance

Increase control and reduce risk

Effective utilization of resources through better business insight

Relevant solution details Unified Data Model for GL, Sub-Ledger and DW

Business Process workflow integration

Common Business Glossary and Information Delivery

Streamline regulatory compliance

18


What is it? A solution aimed at reducing asset downtime and improve service reliability by processing the

enormous volume of sensor data and service management records at high speeds to produce actionable insights. The PMA solution relies on a harmonized data architecture combining traditional data warehouse and ETL with big data stores and in-memory processing for integrating text/maintenance logs with asset sensor data. The solution also provides advanced visualization and self-service interactive interfaces for easy adoption by business users.

Client need

Avoid the combination of component failures and unscheduled maintenance which creates additional costs in the supply chain based availability of spares and personnel across the globe

Contentiously improve performance metrics for reliability and service management in a changing commercial industry

Acquire, process, and analyze sensor data in near-real-time

Reduce the lag time created by manual processes used to analyze unstructured text

Relevant solution details Service Reliability Analytics

Sensor Data Ingestion Framework

InfiniteInsight Modelint

19

Predictive Maintenance Analytics


What is it?

Digital customer experience is a real-time analytics monitoring system. It’s purpose is to provide sub-second feedback of consumer behaviors to the digital teams for analyzing, monitoring and improving digital experiences. The Solution provide a real time digital dashboard for new product launch, heat maps for consumer digital interactions, web analytics, social shopping widgets and social monitoring.

Client need

Analyze, monitor and improving customer digital experiences in real time

Chart digital customer journeys in new product introductions

Analytics impact of social media on digital experience

Provide a digital platform for social interaction and marketing purposes

Relevant solution details Real time Product Launch Monitoring

Real Time Heat maps and Social Contagion

Real Time Digital Sport Sync Activity

Mobile Access

Digital Customer Experience


What is it?

Our Retail BI Framework provides an analytics and performance management pre-build solution for the retail industry. The solution addresses questions like: what is the customer buying pattern, what is the penetration in the target market, how do I reduce stock out scenarios, what is our Asset to Sales ratio, who are my best performing suppliers. The solution includes ten analytical modules specifically tailored to the retail industry and their related KPIs.

Client need

Improve shopping experience and create customer loyalty

Improve merchandize mix

Improve operational efficiency and omnichannel visibility

Relevant solution details Pre built Dashboards, Reports & Extensive KPI Library

Visibility across the Retail Value Chain

Store Operations, Merchandizing, Marketing, Promotions, Sales, Supply Chain, Finance

Accessible over Web and Smartphones

Retail BI Framework


Next Gen BI: Overview

What is it? Our Next Generation Business Intelligence (BI) offering allows organizations to enable new in

demand capabilities associated with the BI space such as EDW offloading to Big Data, Data Virtualization, Application Enablement for Real Time reporting and Self Service BI.

Client need Offsetting cost of large EDW storage while enabling Big Data capabilities

Mass Parallel Processing capabilities to manage sensor and social data

Agile reporting for business in a governed manner

Reporting and Analytics running at the speed of business (Real Time-Near Real Time) to support applications like omni-channel

Relevant solution details Data Preparation with Agile Data Profiling and Validation

Micro Data Marts and Virtual Data Layer for mash up of data sources and faster data access

Rapid Analytics Migration Framework for MPP

Self Service BI layer for Business Enablement


Data as a Service: Overview

What is it? Big enterprises with large and complex data integration footprints have thousands of data services

jobs providing data to various stakeholders in different business processes. These Data Services are developed over a period of time and are typically not considered as a core business function. Our Data as a Service (DAAS) solution provides an outsourcing capability for Data Services functions which optimizes the overall quality and efficiency of the data delivery process.

Client need Outsource Data Services functions to enforce SLAs, limit cost and free up business critical resources

Establish Share Service or Data COE for governance and data quality purposes

Enable a M&A ready platform by making Data Services readily available to integrate applications from new acquired entities

Relevant solution details EIMCC Console: our DAAS platform provides a centralized management console with integrated

management functions for all data services and allows for improved data load efficiency and data quality

HCL SCORP for DMS- (Supply Chain Operations Reference Platform for Data Management Services) is an integrated delivery platform for Supply Chain Management data services that communicates with the client applications to facilitate service delivery, capturing process metrics and mistake proofing operational delivery.

hcl business analytics services (bas) overview june 2014

Documents

hcl technologies limited

employees hcl enterprise

sept13 hcl infosystems

hcl enterprise ond13

hcl enterprise level

system integration services

enterprise clients

ond13 hclt employees