hci process & theory darren gergle, jeffrey nichols, and jacob o. wobbrock december 10, 2001...

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HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual.

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Page 1: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Welcome, Matt

Solid doors, made virtual.

Page 2: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Initial Conception

The Problem Lack of information passing between office

inhabitants and potential visitors, esp. when door closed Inability to understand state of office from hallway Inability to understand state of hallway from office

Door not best indicator of interruptability Office inhabitants may want to close door, yet

remain interruptable (e.g., for silence)

Page 3: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Why Doors?

Doors as media and mediators Doors are media

People can use their doors to express themselves to others

Doors are mediators Doors are gateways that limit person-to-person

interaction.

Page 4: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Today

Our Work Two studies of doors

Door Artifacts Door Actions

Brainstorming A list of design ideas

Implementation Door awareness system Door projector

Page 5: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Overview

Door Studies

Idea Development

Implementation

On the horizon…

Page 6: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Door Studies

A Study of Artifacts We looked at the artifacts on several

hundred doors around Carnegie Mellon.

A Study of Actions We spent seven hours observing hallways

and taking note of person-door interactions.

Page 7: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Studying Artifacts

Some doors

Art & Posters

Sign-up sheets

Lecture Announcement

Message board

Checkout list (on clipboard

)

Clock

Covered window (~80% of windows

seen)

Page 8: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Studying Artifacts, cont.

“Please do not slide papers

under my door”

“Please do not slide papers

under my door! Put

them on the chair.”

“Please do not move this chair”

An interesting door

Page 9: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Studying Actions

A Selection of Observations People glanced in doors as they walked down the

hall.

Person stopped in front of a door, tried to listen to activity in the office, but did not knock.

Person left their door open when they stepped out, to let an arriving visitor know they were going to be right back.

Person walked around outside an open door, to let the person inside the office know they were there.

Page 10: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Organizing Data

Step #1: Condense information into small chunks and group it appropriately

Page 11: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Organizing at Higher Levels

Step #2: Condense information into small chunks and group it appropriately

Page 12: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Overview

Door Studies

Idea Development

Implementation

On the horizon…

Page 13: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Developing Ideas

Brainstorming

Array of jornadas Sensors to tell what's behind the door Door access log Door projector State of door(s) at a distance (desktop app?) Projected window / muscle wire Privacy - abstract representation Virtual door – “door message from a distance” Physical tokens for interruption Ephemeral display (e.g., heat)

Page 14: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Physical Tokens of Interruption

1. Visitor walks up to a closed door.

2. Instead of knocking, they choose a token from the bin by the door.

3. The visitor pushes the token through the slot in the door.

4. The sound and motion of the token coming through the door may interrupt

Page 15: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Door Awareness

Doors have sensors to monitor their state(open, ajar, closed)

The state of the doors are broadcast on the net

What is the state of a given door?

Page 16: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Door Projector

Uses a door with a window

Image is projected onto the door, overlapping the window

Private/public display space

Page 17: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Overview

Door Studies

Idea Development

Implementation

On the horizon…

Page 18: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Implementation

Door Awareness System

Statuslight

Door Projector

Page 19: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Door Awareness

Pieces

Door circuitry

WinCE software

Web pages (PHP)

mySQL database

Page 20: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Door Projector

Pieces

Inverter program

Post-It® Notes program

Active Desktop

Statuslight

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Page 21: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Statuslight

Pieces

Desktop application

Web pages (PHP)

mySQL database

Page 22: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Overview

Door Studies

Idea Development

Implementation

On the horizon…

Page 23: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Looking ahead…

Group usage of the door projector

Door interaction

Abstract indicators of activity

Displaying history & trends of awareness data

Analysis and iterative improvement

Page 24: HCI PROCESS & THEORY DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK DECEMBER 10, 2001 Welcome, Matt Solid doors, made virtual

HCI PROCESS & THEORY • DARREN GERGLE, JEFFREY NICHOLS, AND JACOB O. WOBBROCK • DECEMBER 10, 2001

Thanks!

It’s your door…Use it!

Thanks to… our advisor, Jodi Forlizzi! our officemates!

For more information E-mail one of us:

[email protected]@[email protected]

Visit our web page:http://www.cs.cmu.edu/~jeffreyn/class/05771/