hbl internship replor t for finance

Upload: m-hammad-saeed

Post on 02-Apr-2018

235 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/27/2019 HBl Internship Replor t for Finance

    1/124

    INTERNSHIP REPORT ON

    HABIB BANK LIMITED PAKISTAN

    SUBMITTED BY: MUHAMMAD IRFAN ALI

    LOGID: mc070402338

    Phone# 0313-6747208

    Mail address: [email protected]

    & [email protected]

    Address: Ward # 2 Mohala Chah Kurai

    MBA (FINANCE)

    2007-09

    SUPERVISED BY: MAHER AMEER MUHAMMAD

    DATE OF FINAL REPORT

    10-04-2009 to 10-06-2009

    NAME OF THE UNIVERSITY

    VIRTUAL UNIVERSITY OF PAKISTAN

    Virtual University of Pakistan

    www.vustudents.ning.com

    1

    mailto:[email protected]:[email protected]://www.vustudents.ning.com/mailto:[email protected]:[email protected]://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    2/124

    DEDICATION

    Allah Almighty( whose claim (to obedience) cannot be satisfied by those who

    attemptto do so)& His Beloved People.

    Virtual University of Pakistan

    www.vustudents.ning.com

    2

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    3/124

    ACKNOWLEDGEMENT

    Thanks to ALLAH Almighty for giving me such a beautiful opportunity and enabling

    me to complete my project. Thanks to my loving parents and guardian who help me a lot

    at every phase of my life, encouraged me in the days of depression and sacrificed for my

    better future.

    I am very thankful to Mr. Maher Ameer Muhammad my supervisor, who has helped me

    a lot in finding an appropriate project and for his reviews, encouragement, and support.

    I am thankful to all of my teachers and my class fellows and friends whom

    Cheerfulness and guidance is an asset for me .I am especially thankful to the bank staff

    and particularly.

    Virtual University of Pakistan

    www.vustudents.ning.com

    3

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    4/124

    Executive Summary

    HBL established operations in Pakistan in 1947 and moved its head office to

    Karachi Our first international branch was established in Colombo, Sri Lanka in

    1951 and Habib Bank Plaza was built in 1972 to commemorate the banks 25th

    Anniversary. HBL has the largest Corporate Banking portfolio in the country with an

    active Investment Banking arm. It encompasses product offerings and services in Retail

    Banking and, in recent years, Consumer Banking as well.

    Satisfying customers are the only way to stay competitive in today's Market

    Place. The balancing act between what customers want and what the HBL can provide

    must be optimized in order to maximize HBLs long-term profits.

    HBL is expanding its presence in principal international markets including the UK,

    UAE, South and Central Asia, Africa and the Far East.

    With a domestic market share of over 40%, HBL was nationalized in 1974 and it

    continued to dominate the commercial banking sector with a major market share in

    inward foreign remittances (55%) and loans to small industries, traders and farmers.

    International operations were expanded to include the USA, Singapore, Oman, Belgium,

    Seychelles and Maldives and the Netherlands.

    HBL is currently rated AA (Long Term) and A-1+ (Short term). HBL is the first

    Pakistani bank to raise Tier II Capital from external sources.

    Virtual University of Pakistan

    www.vustudents.ning.com

    4

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    5/124

    Internship certificate

    Virtual University of Pakistan

    www.vustudents.ning.com

    5

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    6/124

    Virtual University of Pakistan

    www.vustudents.ning.com

    6

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    7/124

    Table of content

    Introduction 8

    Brief history& Overview of the organization 12

    Nature of the organization 18

    Business volume 21

    Product lines 22

    Competitors 37

    Organizational structure 41

    Organizational Hierarchy chart 43

    Number of employees 44

    Main offices

    44

    Comments on the organizational structure 45

    Plan of your internship program 47

    A brief introduction of the branch where I did your internship 47

    Starting and ending dates of your internship 48

    The departments in which I got training and the duration of your training 48

    Training program 49

    Introduction of all the departments 49

    Detailed description of the department you worked in 49

    Structure of the Finance Department 70

    Department hierarchy 70

    Accounting system of the organization 71

    Finance system of the organization 73

    Mobilization of funds 73

    Generation of funds 79

    Virtual University of Pakistan

    www.vustudents.ning.com

    7

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    8/124

    Sources of funds 81

    Critical analysis 88

    Ratio analysis 95

    Organization analysis in comparison with itscompetitors 101Future prospects of the organization. 103

    SWOT analysis of organization in the business sector 104

    Conclusion & recommendations for improvement 108

    Reference & Sources used 110

    ANNEXES 111

    Virtual University of Pakistan

    www.vustudents.ning.com

    8

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    9/124

    IntroductionHabib Bank Ltd is a Banking HBL which is engaged in Commercial &

    Retail Banking and related services domestically and overseas. HBL Enjoy

    20% of the marketShare in Pakistan. Today HBL is truly the bank of the people

    Providing its customers convenience and Satisfaction all Over the world. Habib

    Bank Plaza, the tallest building in Pakistan, is the proud symbol of HBL leadership

    In Pakistans corporate ground. HBL is currentlyuses rate AAand A1+.

    ESTABLISHMENT:

    Habib Bank Limited was established by Mr.Ismail

    Habib (Late) on August 25, 1942 at Bombay. It was the first

    Muslim Bank of the sub-continent. It was Established with a

    Paid up capital of Rs. 2.5millon

    BRANCHES:

    Numbers of branch of HB L 1437.in the form of 1408 retail

    Banking branch 18 commercial banking division 10

    Corporate center 1 Islamic banking.

    Registered office:

    Habib Bank Limited 4th Floor, Habib Bank Tower

    Jinnah Avenue Islamabad, Pakistan.

    Phone: 051-2872203 &051-2821183

    Fax: 051-2872205

    Virtual University of Pakistan

    www.vustudents.ning.com

    9

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    10/124

    Head office:

    Habib Bank Plaza I.I. Chundrigar Road

    Karachi 75650 Pakistan.

    Phone: 2418000 [50 Lines]

    Fax: 021-921751

    Auditors:

    Taseer Hadi Khalid & co.

    (A member firm of KPMG International)

    Sh. Sultan Trust Bidg. No. 2

    Beaumont Road

    Karachi-75530Pakistan

    A.F. Ferguson & Co.

    (A member firm of price water house coopers)

    State Life Building 1-C

    I. I. Chundrigar Road Karachi

    Pakistan.

    Audit Committee:

    Mr. Sikandar Mustafa Khan Chairman

    Mr. Ebrahim Sidat Member

    Mr. Ansar Hussain Shamsi Member

    Virtual University of Pakistan

    www.vustudents.ning.com

    10

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    11/124

    Board of Directors:

    Sul t an Al i A l l ana Chairman

    Moez J amal Director

    Ahmad J awad Director

    R.Zak i r Mehmood Pres ident & CEO

    Yas i n Mal i k Director

    Sa j i d Zah i d Director

    Mus ht aq Mal i k Director

    Virtual University of Pakistan

    www.vustudents.ning.com

    11

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    12/124

    Virtual University of Pakistan

    www.vustudents.ning.com

    12

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    13/124

    Management

    Virtual University of Pakistan

    www.vustudents.ning.com

    Sohail Malik

    Group Executive, Risk ManagementNauman K. Dar

    Group Executive, International Banking &

    CEO, Habib Allied International Bank

    Plc.,UK

    Abid Sattar

    Group Executive,

    Retail & Consumer Banking

    Zafar Aziz Osmani

    Group Executive, Human

    Resources & Organizational Development

    Mudassir H. Khan

    Group Executive,

    Chief Compliance Officer

    Salim Amlani

    Group Executive, Audit,

    BRR & Investigation

    Aslam Gadit

    Group Executive,

    Asset Remedial Management

    Yousuf Nasir

    Group Executive,

    Information Technology

    Nausheen Ahmad

    HBL Secretary

    & Head of Law Division

    R. Zakir Mahmood

    President & CEO

    Group Executive,

    Corporate Banking

    Ayaz Ahmed

    Group Executive,

    Chief Financial Officer

    Jamil Iqbal

    Group Executive, MISYS /

    Business Process Re-engineering

    Jamil A. Khan

    Group Executive,Global Operations

    Faizan Mitha

    Group Executive,

    Global Treasurer

    Mirza Saleem Baig

    Group Executive,

    Commercial Banking

    Kashif Shah

    Group Executive,

    Investment Banking

    Aly Mustansir

    Head of Marketing

    & Brand Management

    13

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    14/124

    Overview of the Organization

    History

    Virtual University of Pakistan

    www.vustudents.ning.com

    14

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    15/124

    The branches of Habib Bank in Pakistan

    HBL Plaza in Karachi

    Mohammed Ali Jinnah, Pakistan's founding father, realized the importance of financial

    intermediation while he was campaigning for the creation of a separate homeland for theMuslims of India. He persuaded the Habib family to establish a commercial bank that

    could serve the Indian Muslim community. His initiative resulted in the creation of

    Habib Bank in 1941, with HO in Bombay (now Mumbai), and fixed capital of 25,000

    rupees. The bank played an important role in mobilizing funds from the Muslim

    community to finance the All-India Muslim League's campaign for the establishment of

    Pakistan. Habib Bank also played an important role in channeling relief funds to the

    people hurt in the communal riots and violence that preceded the departure of the British

    from India.

    After Pakistan was born in 1947, Habib Bank, at the urging of Governor-General Jinnah,

    moved its headquarters to Karachi, Pakistan's first capital. This gave Karachi its first

    commercial bank of the newly formed Islamic Republic of Pakistan. The Habib family

    Virtual University of Pakistan

    www.vustudents.ning.com

    15

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    16/124

    owned and managed the bank until the Pakistan government nationalized it on 01

    January 1974.

    1951 HBL opened the first of 3 branches in Sri Lanka.

    1952 HBL established Habib Bank (Overseas).

    1956 HBL opened first of 5 branches in Kenya.

    1957 or 1958 HBL opened a branch in Aden.

    1961 HBL opened the first of what would become 6 branches in the UK.

    1964 HBL opened the first of 4 branches in Mauritius and a branch in

    Beirut.

    1966 HBL opened the first of 8 branches in the UAE.

    1969 HBL opened first of 3 branches and an OBU in Bahrain. However,

    HBs branch in Aden is nationalized.

    1971 HBL opened an OBU in Singapore and a branch in New York.

    1972 HBL opened the first of 11 branches in Oman. HBL constructed

    Habib Bank Plaza in Karachi to commemorate the banks 25th

    Anniversary.

    1974 The government of Pakistan nationalized HBL and HBL merged

    with Habib Bank (Overseas).

    1975 HBL opened a branch in Belgium. HBL also merged with Standard

    Bank, a Pakistani bank.

    1976 HBL opened a branch in the Seychelles, the first of two branches in

    Bangladesh, and a branch in the Maldives.

    1979 HBL opened a branch in the Netherlands.

    1980 HBL opened a branch in Paris and another in Hong Kong.

    1981 HBL established Nigeria Habib Bank with 40% ownership. HBL

    also opened a representative office in Teheran.

    1982 HBL opened a branch in Khartoum.

    Virtual University of Pakistan

    www.vustudents.ning.com

    16

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    17/124

    1983 HBL opened branch in the Karachi EPZ and a branch in Istanbul.

    1984 HBL established Habib American Bank in New York with a branch

    each in Manhattan and Queens, and a US International Banking Facility.

    HBL also opened a branch in California.

    1987 HBL opened in Australia.

    1991 The Habib Group established a separate private bank, the Bank AL

    Habib, after private banking was re-established in Pakistan. HBL opened

    a branch in the Fiji Islands, and took over the Paksistani branches of

    failed bank, BCCI.

    1992 In Nepal HBL acquired 20% of Himalayan Bank.

    1995 HBL established a representative office in Cairo.

    1990s HBL established Habib Finance (Australia), and Habib Finance

    International Limited, Hong Kong.

    2000 HBL established Habib Canadian Bank.

    2002 On June 13, 2002 Pakistan's Privatization Commission announced

    that the Government of Pakistan had granted the Aga Khan Fund for

    Economic Development (AKFED), a subsidiary of the Aga Khan

    Development Network, rights to 51% of the shareholding in HBL, against

    an investment of PKR 22.409 billion (USD 389 million).

    HBL's UK operation came close to being shut down due to regulatory

    issues with the Financial Services Authority. The issue was resolved by

    converting the operations to a subsidiary. Then Habib Bank Limited and

    Allied Bank of Pakistan merged their operations (Habib contributed its 6

    branches and Allied its 4), into a new bank, called Habib-Allied

    International Bank, in which Habib Bank has a 90.5 percent shareholding,

    while Allied Bank has 9.5 percent. Simultaneously with the transfer of

    business to the new bank, both allied and Habib Bank close down all

    independent operations in the UK.

    Virtual University of Pakistan

    www.vustudents.ning.com

    17

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    18/124

    2003 HBL received permission to open a branch in Afghanistan.

    2004 On February 26, the Government of Pakistan handed over

    management control of Habib Bank to AKFED. The Board of Directors

    was reconstituted to have four AKFED nominees, including the Chairman

    and the President/CEO and three Government of Pakistan nominees

    2006 HBL sold the operations that it had established in Fiji in 1991 to

    Bank of South Pacific.

    Virtual University of Pakistan

    www.vustudents.ning.com

    18

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    19/124

    VisionSimply the vision of Habib Bank is mass banking. At the time of formation it

    changed its motto from class banking to mass banking. Expedite the economic

    growth of the country through spreading the banking services to the doorsteps of

    mass people so that they get institutional financial help and participate in the

    economic activities of the country.

    Mission To be the trendsetter for innovative banking with excellence and

    perfection.

    To be the best performing bank in the country and the region.

    To exceed customer expectations through innovative financial products &

    services and establish a strong presence to recognize shareholders'

    expectations and optimize there rewards through dedicated workforce.

    Keeping ahead of other competitors in productivity and profitability. To

    attain budgetary targets fixed in each area of business.

    ObjectivesLike other business organization the core desire of Habib Bank is to

    maximize the profit through saving & loaning money to the life of the

    common people. The Objectives of the Habib Bank is given below:

    I. Broad Goal:

    Virtual University of Pakistan

    www.vustudents.ning.com

    19

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    20/124

    As a nationalized commercial organization, Habib Bank belongs to the

    people. It implies that it stands for meeting the banking needs of the mass

    people of the society.

    II. Operating Goal:

    In compliance with the very nature of the organization, the objective in mind

    the bank aims at excelling quality and diversified services. To fulfill its

    mission Habib Bank has its main objectives as followings:

    To provide banking services to people.

    To earn profit.

    Act as a media of exchange.

    To contribute to gross domestic product (GDP).

    Maintain a satisfactory deposit mix.

    To promote and boost up business sector inside the country.

    To help to grow entrepreneurship.

    Increase loan portfolio diversification and geographical coverage.

    To mitigate unemployment problem.

    Provide finance specialized services to the export.

    To help to boost economic development.

    To help in development and industrialization of the country

    Service Attitudes:

    Virtual University of Pakistan

    www.vustudents.ning.com

    20

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    21/124

    Habib Bank is a service organization. It will live and prosper on the

    quality of service it provides. Hence quality of service must be

    maintained at all levels.

    Banks image with people should be identified on the quality and diversity

    of services that the people aspire to receive.

    As a dynamic bank it will remain in search of new field of activity in line

    with people economic need. Suggestions by customers and other people

    shall receive proper attention so as to help identify new activity or

    improve upon present activities.

    The bank shall maintain healthy competition with other banks aiming at

    excelling services in meeting economic needs of the people.

    Nature of the organization

    Accepting Deposits

    The primary function of HBL is to accept and receive surplus money from the

    people, which they willingly deposit with the Bank. Like all other Banks, HBL also

    take incitation to attract as much depositors as it can. They offer different deposit

    schemes to its customers, which includes the following types. These schemes as

    follow.

    Current Deposits

    This type of account is often maintained by the business

    Virtual University of Pakistan

    www.vustudents.ning.com

    21

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    22/124

    Current deposits are those deposits on which Bank offers no interest but it allows the

    account holders to withdraw their money at any time they want without giving any

    prior notice to the community, which requires large sums of money very often for

    their business transaction.

    Profit and loss sharing account (Saving)

    Saving deposits or PLS is those accounts on which Bank offers a lower rate of

    interest. After the Islamization of the Banking system in the country it has been

    given the name of PLS saving account. The Bank undertakes to repay deposits on

    demand up to a certain amount.

    Fixed deposits

    Fixed deposits are those which can be withdrawn only after the maturity period. In this

    type of deposits the Bank allows high rates of interest depending on the time period of

    deposits. The shorter the period of deposits, the less will be the interest and vice versa.

    Making Loans and advances

    The second most important function of HBL is to provide financing facility to its

    customers. These loans and advances are usually made against document of title to

    goods, marketable securities, and personal securities. HBL charges different interest

    rates on these loans and advances depending on the terms and conditions settled with the

    customers. Following types of loans and advances are made available to the customers.

    Demand Finances

    Virtual University of Pakistan

    www.vustudents.ning.com

    22

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    23/124

    Demand finances are those finances which are given to the borrowers for specified

    period and can be called back without any prior notice. It is a single transaction finance.

    It can be long term, medium term and short term. Mark up is also charge. Here the

    amount can be withdrawn once at the time of disbursement.

    Running Finance

    HBL provides these finances against the security of current assets like shares, bond, cash

    crops like cotton and other cashable commodities. The borrowers account is opened

    with the Bank with the amount of the total loan provided or allowed to the borrower. The

    borrower is allowed to withdraw any amount from his account within the specified limit

    and interest is charged only on the amount actually withdrawn.

    Over Draft

    This type of facility is usually given to very loyal clients. This allows them to withdraw

    over and above the amount held by them in their account, and interest is charged only on

    the amount, which is withdrawn in excess of the amount actually held in their account.

    Discounting bills of exchange

    Discounting bills of exchange can also be considered as a form of loan because it allows

    the holder to get the bill encased before the maturity period. A bill of exchange is usually

    issued by the importer of goods to the exporters, which allows them to be paid in their

    own currency after three months time. If the exporter needs the money before the

    maturity of the bill of exchange, he can get his money from the Bank by discounting the

    bill of exchange. The Bank utilizes their surplus funds by discounting the bills of

    exchange at their market worth i.e. Bank pay to the holders of the bill on amount equal

    Virtual University of Pakistan

    www.vustudents.ning.com

    23

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    24/124

    to their face value after deducting interest at the current rate for the maturity period of

    the bill. Our stated objective of being a premier emerging market bank.

    Business volumeHabib Bank Limited (HBL), Pakistans biggest IPO of Rs 12 bn in terms of value,

    will be formally listed today at the Karachi Stock Exchange (KSE). This listing

    would

    further add Rs 162 bn to the banking sector market capitalization of nearly Rs 3,700

    bn if we simply take the offer price of Rs 235/share as a proxy. Pakistans banking

    sector has already got the biggest share of 29% in the market capitalization of KSE

    and with this listing it will increase up to 33%.

    We have signaled our positive outlook for the bank in our detailed Pakistans

    banking jewel IPO report on HBL mainly due to 1) our forecasted CY07 ROE of

    27% which is also in line with high performing peer banks viz. MCB Bank & United

    Bank (UBL) 2) satiating 10% yield on earning assets 3) presence of more than 80%

    low cost deposits and mere 4.2% weighted average cost on remunerative deposits 4)greater market share of fee-based income of 16% vis--vis peer banks 5)

    management thrust on retail banking 6) strong brand equity. On the flipside, recent

    draft circular by State Bank of Pakistan (SBP) regarding withdrawal of forced sale

    Virtual University of Pakistan

    www.vustudents.ning.com

    24

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    25/124

    value (FSV) facility on illiquid securities in taking provision coverage against non-

    performing loans (NPLs) is a blow to HBL. HBL has relatively low provision

    coverage against historical NPLs and we expect the bank to make more provisioning

    to the tune of Rs 5.2 bn that could impair our CY07 EPS forecast of Rs 26.85/share.

    Product Lines

    Services / Products Offered by the bank

    Car to car

    Car Loan

    Credit Cards

    Deposit Accounts

    Bancassurance

    Debit Card

    Phone Banking

    Virtual University of Pakistan

    www.vustudents.ning.com

    25

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    26/124

    Mutual Funds

    Virtual University of Pakistan

    www.vustudents.ning.com

    26

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    27/124

    1. Credit Cards

    Welcome to a world of convenience, flexibility and opportunity. The HBL Credit Card

    will add simplicity and excitement to your life. Accepted at over 24 million merchants

    worldwide, HBL Credit Card makes shopping fun and paying simple. Make the most out

    of your shopping experience with your very own HBL Credit Card.

    Gold Card Green Card

    i. Convenience

    ii. Securityiii. Affordability

    iv. Cash Advance

    v. Balance Transfer Facility

    Virtual University of Pakistan

    www.vustudents.ning.com

    27

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    28/124

    vi. Internet shopping

    i. Convenience

    Instead of paying with cash, simply present your HBL Credit Card to the

    shopkeeper and pay for anything you want.

    Bill Payments

    We'll pay your bills on your behalf and charge the amount to your HBL Credit

    Card. You can give one-time standing instructions to pay your monthly bills.

    Check the amount in your monthly card statement and make the payment with

    your regular card payment.

    SMS Alerts

    For all transactions, an SMS alert will be sent to you on your mobile phone to

    confirm that the transactions have been conducted by you. A nominal fee will be

    charged for this service.

    E-Statements

    You can enroll for an e-statement with a simple call. An e-statement with detailsof all your transactions will be sent to your specified email address every month.

    You wont have to wait for your paper statement any more or have to worry

    about storing it.

    Statement by Fax

    HBL Credit Card also offers the facility of receiving your card statement by fax.

    Just give us a call and your last card statement will be faxed to you at the fax

    number specified by you

    Virtual University of Pakistan

    www.vustudents.ning.com

    28

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    29/124

    ii. Security.

    Your HBL Credit Card ensures your money stays completely secure. You cannot

    lose cash if you dont carry it. In the unlikely event that your card is stolen, call

    us at HBL Phone Banking and your card will be blocked immediately.

    iii. Affordability

    Buy Now, Pay Later

    HBL Credit Card gives you the flexibility to buy what you want, when you want

    and pay for it later. A credit card statement will be sent to you every month with

    details of all your purchases. You will have 21 credit free days to make the

    payment from the statement date. Please pay at least 3 days in advance if you

    make your payment by cheques to allow enough time for clearance.

    Pay As Much As You Want

    You have the freedom to pay the entire outstanding amount on your card

    statement or as little as 5% of the outstanding balance in your statement. The

    remaining amount will be transferred to next months statement. A nominal

    service charge will be applied to the unpaid amount each month.

    Lower Rate Every Year

    Just make sure all your HBL Credit Card payments are made before the due date

    and you will benefit from a reduction in the rate of service charges at the end of

    each year.

    iv. Cash Advance

    If you require cash urgently, you can go to any specified HBL branch and

    withdraw cash at the counter. You can also go to any 1 Link ATM in Pakistan

    and

    Virtual University of Pakistan

    www.vustudents.ning.com

    29

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    30/124

    more than 780,000 ATMs and financial institutions worldwide displaying the

    Visa/Plus logo. You can withdraw cash up to the available cash advance limit on

    your HBL Credit Card. For Cash Advance, nominal service charges will be

    applied from the withdrawal date.

    v. Balance Transfer Facility

    With your HBL Credit Card Balance Transfer Facility, you have the opportunity

    to pay off balances you owe to other banks through your HBL Credit Card at

    lower service charges.

    vi. Internet shopping

    Enjoy a hassle free shopping experience and shop from a choice of online

    merchants, all from the comfort of your home. To activate /de-activate the

    service please call 111-111-425

    2. HBL Car Loan

    HBL Car Loan helps you get your preferred car through a simple and hassle-free

    process, backed by superior service and support. Now you can drive a car you

    always wanted.

    Virtual University of Pakistan

    www.vustudents.ning.com

    30

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    31/124

    Car Showroom Car Navigator

    Choice of either a new local/imported car or a reconditioned imported car.

    Repayment options ranging unto 7 years.

    Upton 85% of financing for the car of your choice.

    Insurance at all times for complete peace of mind and security.

    Round the clock support available through

    3. HBL Phone Banking;

    PHONE BANKING

    Virtual University of Pakistan

    www.vustudents.ning.com

    31

    http://www.habibbankltd.com/individual-customers-phone-banking.php#2http://www.vustudents.ning.com/http://www.vustudents.ning.com/http://www.habibbankltd.com/individual-customers-phone-banking.php#2http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    32/124

    Your bank is just a phone call away. You can now call HBL Phone Banking and save a

    trip to the branch. Your query will be resolved in a single telephone call from anywhere

    and at anytime.

    Virtual University of Pakistan

    www.vustudents.ning.com

    32

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    33/124

    You can place your requests and queries, track the status of your repayment/loan

    account and avail other value-added services through HBL Phone Banking.

    Eligibility Criteria

    Salaried

    Individuals

    Self-Employed

    Business persons/Professionals

    Citizenship Pakistani Pakistani

    Age 22-60 years 22-65 years

    Minimummonthly income

    Rs. 20,000 Rs. 25,000

    Documentation

    Salaried Individuals

    Copy of CNIC

    2 recent passport size photographs

    Latest original salary slip and personal bank statement for last 3 months

    Self-Employed Business persons/Professionals

    Copy of CNIC

    Virtual University of Pakistan

    www.vustudents.ning.com

    33

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    34/124

    2 recent passport size photographs

    Bank statement for last 6 months and bank letter confirming details of

    account

    Proof of business

    Home Loan

    HBL yet not offered home loan in the future the management of the HBL will

    offered Home loan also.

    Types of accounts offered by the bank

    Term Accounts

    Virtual University of Pakistan

    www.vustudents.ning.com

    34

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    35/124

    HBLs Term Accounts are offered in a variety

    of tenure with deposits as low as Rs.10, 000.

    HBL Advantage Account

    Term Profit

    10 year 18%

    5 year 15%

    3 year 14%

    1 Year 12%

    Multiple options for tenure and profit payout

    Loan facility up to 90% of deposit

    Minimum required investment as low as Rs. 25,000

    Special Notice Time Deposit

    7 days or 30 days (and over) notice

    Minimum deposit of Rs. 10,000

    Balances less than Rs. 1 million

    Balances equal to and greater than Rs. 1 million

    Returns range from 0.75% to 4% depending on notice period and amount

    Term Deposit Receipts

    3 month term deposit

    Minimum balance of Rs. 10 million

    Returns range from 0.75% to 2.25%

    IPDC

    Virtual University of Pakistan

    www.vustudents.ning.com

    35

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    36/124

    Minimum investment of Rs. 20 million except in the case of 1 month where

    minimum investment is Rs. 100 million

    Available in 1 month, 3 month, 6 month, 12 month and 3 year terms

    Profit paid on maturity

    Rates on IPD are conveyed on a daily basis by the Treasury Division

    Remittance Munafa plus Deposit (Certificates)

    Available in 1 year, 3 year and 5 year certificates

    Profit disbursement is monthly, quarterly, bi-annually, annually and on

    maturity

    Profit paid on maturity

    Returns range from 7.8% to 11%

    Current Account

    Non-profit bearing

    No transaction limits

    Minimum balance of Rs. 10,000. If the average balance falls below this

    amount, then service charges will be deducted

    No restriction on anyone opening a Current Account (as long as regulatory

    guidelines are met)

    Basic Banking Account (BBA)

    No minimum balance

    No service charges

    Virtual University of Pakistan

    www.vustudents.ning.com

    36

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    37/124

    Savings Account

    Profit paid bi-annually

    Minimum average balance of Rs. 10,000

    5% profit per annum

    HBL Value Account

    7% profit per annum*

    Profit credited every 3 months

    Deposit ranges from Rs. 10,000 to Rs. 100,000

    Flexibility of withdrawals

    HBL Supervalu Account

    7.25% profit per annum*

    Profit credited every 3 months

    Deposit ranges from Rs. 100,000 to Rs. 500, 00

    Flexibility of withdrawals

    Virtual University of Pakistan

    www.vustudents.ning.com

    37

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    38/124

    Remittance Munafa Plus Saving Account

    Remittance Based (no credit allowed except remittance)

    Daily Basis Product

    Tiered

    Monthly profit

    Minimum average balance of Rs. 10,000

    Less than Rs. 20,000 earns 0.10% profit Rs. 1 million and above earns 5% profit

    Special Saving Bank Deposit Scheme

    Daily Basis Product

    Tiered

    Monthly profit

    Minimum balance of Rs. 20,000

    Returns unto 8%

    Daily Munafa plus Deposit Account

    Daily Basis Product

    Tiered

    Monthly profit

    Minimum balance of Rs. 50,000

    Returns unto 8%

    Virtual University of Pakistan

    www.vustudents.ning.com

    38

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    39/124

    FC-SB

    Savings Account offered in 3 currencies, USD (US dollar), EUR (Euros) and

    GBP (UK pound)

    Tiered product, with rates depending on choice of currency

    To earn profit, minimum balance in USD, EUR and GBP is 1,000

    Interest is payable on a quarterly basis

    HYFFD (High Yield Foreign Currency Fixed Deposit)

    Available in 1 month, 2 month, 3 month, 6 month and 12 Month in USD,

    EUR and GBP

    Tiered product, with rates depending on choice of currency and term

    Profit paid on maturity only. No interim interest is payable.

    Tabeer Children Education:

    Virtual University of Pakistan

    www.vustudents.ning.com

    39

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    40/124

    An insurance plan that enables parents to cover education and marriage costs.

    DEBIT CARD

    HBL Visa Debit Card allows you to pay for your purchases directly from your bank

    account. You dont have to carry cash and your monthly statement provides you with a

    complete record of all your transactions so you can manage your expenses with ease.

    No Interest

    Ease & Security

    No Liability

    Virtual University of Pakistan

    www.vustudents.ning.com

    40

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    41/124

    International Recognition& Acceptability

    Spending Limits

    Free Account Statement

    24 hour Customer Service

    Global Customer Assistance Service

    HBL has a long history of being a partner of growth for business and industry. We

    provide tailored banking solutions to business customers of all sizes in a wide range of

    industries.

    We cater to the needs of a broad spectrum of clients. To do this, the business banking

    group is segregated by the size of the customer. For customers with an annual turnover

    between PKR 50 million to PKR 300 million, our Commercial Banking group provides a

    wide range of products that meet specific customer needs.

    Virtual University of Pakistan

    www.vustudents.ning.com

    41

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    42/124

    The Corporate Banking Group focuses on personalized services to large corporate

    borrowers who need tailored facilities. The Corporate Bank manages a diverse portfolio,

    being an active player in a multitude of sectors including textiles, sugar, leather,

    pharmaceuticals, fertilizer, petrochemicals, power, aviation, automotive, telecom, oil and

    gas and FMCGs.

    The Investment Banking Group is a market leader. It provides innovative capital strategy

    solutions to major local and multinational entities.

    HBL offers a wide range of products and services for its business customers. They are as

    follows:

    Competitors

    Local Private Banks in Pakistan

    Allied Bank of Pakistan Limited

    Arif Habib Rupali Bank Limited

    Askari Commercial Bank Limited

    Bank Al Habib

    Bank Al Falah Limited

    Faysal Bank Limited

    MCB Bank

    United Bank Limited

    Foreign Banks in Pakistan

    Citibank NA

    Virtual University of Pakistan

    www.vustudents.ning.com

    42

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    43/124

    ABN AMRO Bank NV

    HSBC

    American Express Bank Limited Emirates Bank

    Doha Bank

    Bank of Tokyo Mitsubishi Limited

    However Habib Bank feels that its major competitors are as follows:

    United Bank Limited (UBL)

    MCB Bank

    Citibank

    Askari Bank

    As far as UBL is concerned, Habib Bank feels that it is a competitor because UBL itself

    is a sister HBL of Habib Bank as the Abu Dhabi Group has stake in UBL and so there isalways a comparison between them.

    Furthermore, Askari Bank is a competitor because of the fact that the product and

    services that it offers is fairly similar to that of Habib Bank and its markup rates are

    similar as well. MCB, after being privatized has also introduced a wide variety of

    services and with its large number of account holders, it is also a big competitor.

    Citibank is a foreign bank that has been established in Pakistan for a long period of time

    and has introduced a number of first class services and as Habib Bank is also competing

    in the services industry, it needs to benchmark its product and services to a bank with a

    stature to that of Citibank

    Virtual University of Pakistan

    www.vustudents.ning.com

    43

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    44/124

    Their Goals and Strategies

    United Bank Limited

    UBL was established in 1959, to provide banking facilities to the nation, after its

    nationalization in 1971, the bank became an inefficient enterprise, however after its

    privatization in 2000; the whole face of UBL has been changed.

    Today UBL stands on a solid network of more than 1000 branches nationwide and 15

    overseas branches and with an experience of 46 years its main goal is to become the

    leading bank of Pakistan.

    To achieve its goal, UBL has introduced innovative products in the banking sector to

    facilitate the general public. It was one of the very first banks to introduce internet and

    SMS banking to its customers. It has divided its banking into three divisions, each

    having customized products to satisfy the needs of that particular division:

    Consumer: for individual customers

    Commercial: for small and medium enterprises

    Corporate: for large national and multinational companies

    These strategies have helped UBL to raise its image in the banking sector. Its long term

    credit rating is AA+1.

    MCB Bank

    In 1974, MCB was nationalized along with all other private sector banks. This led to

    deterioration in the quality of the Banks loan portfolio and service quality. Eventually,

    MCB was privatized in 1991. The vision of MCB is

    Challenging and Changing the Way you Bank.

    1

    Virtual University of Pakistan

    www.vustudents.ning.com

    44

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    45/124

    The main strategies of the bank have concentrated on growth through improving service

    quality, investment in technology and people, utilizing its extensive branch network,

    developing a large and stable deposit base and managing its non-performing loans via

    improved risk management processes.

    In 2006, MCB Bank was awarded the Euro money Award for the best bank in

    Pakistan, which shows its commitment of changing the way you bank.

    Askari Bank

    Askari Commercial Bank was established in 1992, with the vision of maintaining

    excellent standards of banking quality and service, so as to serve its customers better.

    With time Askari Bank has also changed its identity, changing its name to a shorter

    Askari Bank, a new logo and a new slogan Ask Us.

    Askari Bank has a wide variety of product and services that cater to need of all type of

    customers. It also developed a wide variety of products for the Ksaans or farmers of

    Pakistan, a segment of Pakistanis neglected by the baking sector of Pakistan. Askari

    bank was also the first bank in Pakistan to introduce ATM machines on a third party

    basis.

    Askari Banks long term rating of AA+ by Pakistan Credit Rating Agency Limited

    (PACRA) also shows its commitment of developing excellent standard of products and

    services for its customers.

    Citi Bank

    Citi Bank was established in Pakistan in 1990 and since then has been using its

    international roots and knowledge to make a name in the Pakistani banking sector. Its

    main vision is to provide right financial solutions - every time, all the time and to fulfill

    their vision Citi Bank has used its ability to identify market needs and develop products

    Virtual University of Pakistan

    www.vustudents.ning.com

    45

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    46/124

    which are unique in concept and fulfill customer requirements. Every customer is served

    by a versatile team of relationship managers who ensure in-depth knowledge of trends

    and opportunities while synchronizing their financial activities.

    Some of the innovative products introduced by Citi Bank or the very first time in the

    Pakistani Banking sector are as follows:

    CitiGold Priority Banking

    Photo Credit Card

    First to launch Personal Loans in Pakistan

    First foreign bank to launch MasterCard in Pakistan

    Complaint Tracking System (CTS) launched

    Organizational structure

    A well-developed and properly coordinate structure is an important requirement for

    the success of any organization. It provides the basic framework within which

    functions and procedures are performed. Any organization needs a structure, whichprovides a framework for successful operations. The operation of an organization

    involves a number of activities, which are related to decision making, and

    communication of these decisions. These activities must be well coordinated so that

    the goals of the organization are achieved successfully.

    STRUCTURE OF HBL

    At present the Bank operates through one central and 23 Regional Offices and 1439

    branches, all over Pakistan. The president and Executives Committee look after the

    affairs of the Bank. Each Regional Head Quarter is headed by a Chief Executive and

    Virtual University of Pakistan

    www.vustudents.ning.com

    46

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    47/124

    assisted by General Manager Operations and General Manager Support Services.

    The Regional Head Quarter controls the branches in their area. Overseas operations

    consist of 65 main branches, two affiliates, two representative offices and two

    subsidiaries. President, from Head Office at Karachi controls the officers of the Bank

    with the help of the senior management. Functional responsibilities of the Banks are

    broken into seven groups known as 1) International Operations Group2) Corporate

    Banking and Treasury Investment Group3) Retail Banking and Operation Group

    Finance, Audit and Administration Group5) Assets Remedial Management Group6)

    Credit Policy Group7)Corporate Bank, Financial Institutions and Project Finance

    Group. In addition to the overall controlling authority, president also manages the

    International Operations Group individually. While the Senior Executive Vice

    Presidents supervise rest of the functional groups. Each Senior Executive Vice

    President is individually responsible for the group which is assigned to him. At the

    level of provinces there are Regional Head Quarters headed by Regional Chief

    Executives (RCE). Each RCE is assisted by GM operations and GM Support

    Services. Branches are also controlled by the RCEs. Circle Offices of the past times

    have been removed to reduce Managerial Layers, which were working under the

    control of Zonal Offices. This happened as a result of policy of beginning new

    changes in the organizational structure.

    Virtual University of Pakistan

    www.vustudents.ning.com

    47

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    48/124

    Organizational Hierarchy chart

    Virtual University of Pakistan

    www.vustudents.ning.com

    48

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    49/124

    Virtual University of Pakistan

    www.vustudents.ning.com

    President

    Chairman

    SEVP International

    Operation

    Board of Directors

    SEVP Corporate Banking

    & Treasury

    SEVP Finance, Audit &

    Administration

    SEVP Asset RemedialManagement

    SEVP Retail Banking &

    Information Technology

    SEVP Credit Policy

    SEVP Corporate Banking, financial

    institute & Project finance

    49

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    50/124

    Number of employees

    Main offices

    Habib Bank Plaza I.I. Chundrigar Road

    Karachi 75650 Pakistan.

    Phone: 2418000 [50 Lines]

    Fax: 021-921751

    Virtual University of Pakistan

    www.vustudents.ning.com

    HBL Profile: Habib Bank Limited

    Ticker: HBL

    Exchanges: KAR

    2008 Sales: 73,498,000,000

    Major Industry: Financial

    Sub Industry: Commercial Banks

    Country: PAKISTANEmployees: 14123

    50

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    51/124

    Comments on the organizational structure

    The purpose of an organizational structure is to help in creating an environment for

    human performance. It is then, a management tool and not an end in its own. Although

    the structure must define the task to be done, the rules so established must also be

    designed in the light of abilities and motivation of the human recourse available. By

    analyzing the organizational structure of HBL presence of the following elements can be

    found in its structure.

    Centralized Decision Making

    By looking at the organizational structure of HBL would be found that the structure at

    HBL is a critical one. All the decisions are made at the top management level and the

    subordinates have to obey these decisions. This trend in the decision making shows a

    pattern of rigidity in structure of HBL.

    Downward Communication

    Virtual University of Pakistan

    www.vustudents.ning.com

    51

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    52/124

    Communication is the process by which information is exchanged and understood by

    two or more people, usually with the interest to motivate or influence the behavior of

    others in the organization. Downward communication is the message and information

    sent from top management to subordinates in a downward direction. Managers can

    communicate downward to the employees through speeches, massages in HBL

    publications, information leaflets, tucked into pay envelops material on bulletin boards,

    policy and procedure mandates. The same pattern is followed at HBL. No doubt its a

    very

    traditional approach but it can create problems because it ignores the receiver of the

    communication because the issuer

    Of policies and procedures does not ensure communication. In reality may the messages

    communicated downward are not understood perfectly.

    Chain of Command

    The chain of command is an unbroken line of authority that links all persons in an

    organization and shows who reports to whom. By analyzing the organizational structure

    it can be found that there is a scalar principle followed with in the Bank because each

    and every person knows to whom can one report. The authority and responsibility for

    different tasks and duties are different, as well as every one knows the successive levels

    of management all the way to the top.

    Authority and Responsibility

    Virtual University of Pakistan

    www.vustudents.ning.com

    52

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    53/124

    The chain of command illustrates the authority structure of HBL. Authority is the formal

    and legitimate right of the manger to make decisions, issues orders and allocates

    resources to achieve organizational desired outcomes. By analyzing the chain of

    command of HBL, one can come to the conclusion that, as there is scalar pattern

    followed at the organizational setup of HBL therefore it is implied that everyone in his

    position knows that what is ones authority and what is the responsibility and the

    authority it allocated.

    Delegation

    Delegation is the process, which managers use to transfer the authority and responsibility

    to position below in the hierarchy. Most organizations today encourage managers to

    delegate authority to the lowest possible level to provide maximum flexibility to meet

    customer needs and adapts to the environment. But at HBL no such system prevails the

    managers try to keep as much of the authority as they can and if some authority is

    delegated it is sure that it will be misused

    Plan of your internship program

    A brief introduction of the branch

    Virtual University of Pakistan

    www.vustudents.ning.com

    53

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    54/124

    Habib Bank Limited main branch chubara road Layyah is the center of the employee of

    different organizations, cotton and grain business. According to its location majority of

    its accounts holders are businessmen and employees of different organizations and as

    well as it has huge accounts of the farmers those are the brokers of wheat and cotton.

    This Branch work under the very experienced Manager Chudary Sarwer.He is very

    talented and hardworking person he tries to make hard to improve the progress of the

    branch by leaps and bunds. He manage his employees very efficiently also motivated

    them according to his work and encourage them. The employees of this branch are also

    well experienced. Every employee of the branch guide the customers properly.As the

    working of the branch is organized so different are made in order to make the working

    easier and error free. Every person of the branch done his duty beautifully.

    Starting and ending dates of internship

    I start my internship at HBL from 10-04-2009 to 10-06-2009. I completed two month in

    the HBL and in this two month I get great experience from different departments of the

    HBL.

    The departments in which I got training and theduration of training

    These are departments where I get training

    1. Remittance Department

    2. Finance Department

    3. Account services Department

    Virtual University of Pakistan

    www.vustudents.ning.com

    54

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    55/124

    4. AgriFinance Department

    Training program

    Introduction of all the departments

    There are some Names of the departments

    1. Account Department

    2. Remittance Department

    3. Utility bills

    4. CD In charge Department

    5. Finance department

    6. Cash Department

    7. Agri -Finance Department

    Virtual University of Pakistan

    www.vustudents.ning.com

    Sr.# Name of the Department Duration

    From To

    1 Remittance Department 10-04-2009 25-04-2009

    2 Finance Department 26-04-2009 10-05-2009

    3 Account services Department 11-05-2009 25-05-2009

    4 AgriFinance Department 26-05-2009 10-06-2009

    55

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    56/124

    Detailed description of the department Iworked

    These are those departments where I worked

    1. Remittance Department

    2. Finance/Advance Department

    3. Account services Department

    4. AgriFinance Department

    These are detail of there department.

    1. Remittance Department

    As it is the function of the Bank to the money to any place where there is a

    Bank. It is the most easiest and safe way to send money to any place. Bank

    charges menial amount as a commission for the remittance. Here in the HabibBank Limited Chubara Road Layyah Branch there is also remittance

    Department. There are mostly four methods to remit the money. They Are

    i. Demand Draft (DD)

    ii. Mail Transfer (MT)

    iii. Pay Order (PO)

    i. Demand Draft

    Virtual University of Pakistan

    www.vustudents.ning.com

    56

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    57/124

    It is the most commonly method used for remittance of money. It is very

    simple, firstly a form is to be filled in which all details are specified that

    where and it which branch the draft is to be sent then the money is

    depositor which is called draft and money can by drawn after showing to the

    bank of the specified branch of the Bank. Only specified person can draw the

    money on that draft. Another method to secure the payment of the draft could

    be the crossing of the draft, which means that it will only be deposited in the

    payee's account.

    To make it more secured and safe the Bank has coded the amount exceeding

    Rs. 15000. Only the banker or the person known the actual amount of the

    draft in return bank gets a commission which is its mode of earning.

    ii. Mail Transfer (MT)

    The money is transferred through mail. One Branch of the bank sends

    advice to the branch of the same bank to credit the account of payee. In this

    type of transfer the payee must has the Bank account. For example, now

    days PTV's licenses are made all over the Pakistan. Bank also gets

    commission on the mail transfers.

    iii. Pay Order (PO)

    Pay order is less expensive method of transfer money. Normally this

    method is used to transfer money inside the city. If it is used city wide, it

    Virtual University of Pakistan

    www.vustudents.ning.com

    57

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    58/124

    takes a long time. The bank charge Rs. 10 which is flat fee the pay order

    and an excise duty of Rs, 1 per leaf with holding tax of 20% on the sum is

    also taken from the party.

    Now if the pay order is to be cancelled or duplicate of the pay order is to be

    needed is case of misplacement Rs.20 is to be paid.

    2. Finance/Advance Department

    This department has been working under the supervision of knowledge

    experienced & well qualified banker. Mr. Nadeem who has been serving this

    bank for last 22 years.

    This department has been playing one of the primary function of the bank

    because a bank is the organization that accept deposits & give advances.

    Advances department is one of the most sensitive and important departments

    of the bank. The major portion of the profit is earned through this department.

    The job of this department is to make proposals about the loans.

    The Credit Management Division of Head Office directly controls all the

    advances. As we known bank is a profit seeking institution. It attracts surplus

    balances from the customers at low rate of interest and makes advances at a

    higher rate of interest to the individuals and business firms. Credit extensions

    are the most important activity of all financial institutions, because it is the

    main source of earning. However, at the same time, it is a very risky task and

    the risk cannot be completely eliminated but could be minimized largely withcertain techniques.

    Virtual University of Pakistan

    www.vustudents.ning.com

    58

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    59/124

    Any individual or company, who wants loan from HBL, first of all has to

    undergo the filling of a prescribed form, which provides the following

    information to the banker.

    There are basically two types of loans.

    Fund base

    Non-fund base

    In fund base the cash is involved while in non-fund base cash is not

    involved.

    These are following types of advances those are given by the bank.

    Cash Finance

    Running Finance

    Any individual or HBL, who wants loan from HBL, first of all has to undergo the

    filling of a prescribed form, which provides the following information to the

    banker.

    Name and address of the borrower.

    a) Existing financial position of a borrower at a particular branch.

    b) Accounts details of other banks (if any).

    c) Security against loan.

    d) Exiting financial position of the HBL. (Balance Sheet & Income

    Statement).

    Virtual University of Pakistan

    www.vustudents.ning.com

    59

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    60/124

    e) Signing a promissory note is also a requirement of lending, through this

    note borrower promise that he will be responsible to pay the certain amount of

    money with interest.

    Principles of Advances

    There are five principles, which must be duly observed while advancing money

    to the borrowers.

    Safety

    Liquidity

    Dispersal

    Remuneration

    Suitability

    a. Safety

    Bankers funds comprise mainly of money borrowed from numerous customers

    on various accounts such as Current Account, Savings Bank Account, Call

    Deposit Account, Special Notice Account and Fixed Deposit Account. It

    indicates that whatever money the banker holds is that of his customers who have

    entrusted the banker with it only because they have full confidence in the expert

    handling of money by their banker. Therefore, the banker must be very careful

    and ensure that his depositors money is advanced to safe hands where the risk of

    loss does not exist. The elements of character, capacity and capital can help a

    Virtual University of Pakistan

    www.vustudents.ning.com

    60

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    61/124

    banker in arriving at a conclusion regarding the safety of advances allowed by

    him.

    b. Character

    It is the most important factor in determining the safety of advance, for there is

    no substitute for character. A borrowers character can indicate his intention to

    repay the advance since his honesty and integrity is of primary importance. If the

    past record of the borrower shows that his integrity has been questionable, the

    banker should avoid him, especially when the securities offered by him areinadequate in covering the full amount of advance.

    It is obligation on the banker to ensure that his borrower is a person of character

    and has capacity enough to repay the money borrowed including the interest

    thereon.

    c. Capacity

    This is the management ability factor, which tells how successful a business has

    been in the past and what the future possibilities are. A businessman may not

    have vast financial resources, but with sound management abilities, including the

    insight into a specific business, he may make his business very profitable. On the

    other hand if a person has no insight into the particular business for which he

    Virtual University of Pakistan

    www.vustudents.ning.com

    61

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    62/124

    wants to borrow funds from the banker, there are more chances of loss to the

    banker.

    d. Capital

    This is the monetary base because the money invested by the proprietors

    represents their faith in the business and its future. The role of commercial banks

    is to provide short-term capital for commerce and industry, yet some borrowers

    would insist that their bankers provide most of the capital required. This makes

    the banker a partner. As such the banker must consider whether the amount

    requested for is reasonable to the borrowers own resources or investment.

    e. Liquidity

    Liquidity means the possibilities of recovering the advances in emergency,

    because all the money borrowed by the customer is repayable in lump sum on

    demand. Generally the borrowers repay their loans steadily, and the funds thus

    released can be used to allow fresh loans to other borrowers. Nevertheless, the

    banker must ensure that the money he is lending is not blocked for an undue long

    time, and that the borrowers are in such a financial position as to pay back the

    entire amount outstanding against them on a short notice. In such a situation, it is

    very important for a banker to study his borrowers assets to liquidity, because he

    would prefer to lend only for a short period in order to meet the shortfalls in the

    wording capital. If the borrower asks for an advance for the purchase of fixed

    assets the banker should refuse because it shall not be possible for him to repay

    when the banker wants his customer to repay the amount. Hence, the baker must

    adhere to the consideration of the principles of liquidity very careful.

    f. Dispersal

    Virtual University of Pakistan

    www.vustudents.ning.com

    62

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    63/124

    The dispersal of the amount of advance should be broadly based so that large

    number of borrowing customer may benefit from the bankers funds. The banker

    must ensure that his funds are not invested in specific sectors like textile

    industry, heavy engineering or agriculture. He must see that from his available

    funds he advances them to a wide range of sector like commerce, industry,

    farming, agriculture, small business, housing projects and various other financial

    concerns in order of priorities.

    Dispersal of advances is very necessary from the point of security as well,

    because it reduces the risk of recovery when something goes wrong in one

    particular sector or in one field.

    g. Remuneration

    A major portion of the bankers earnings comes form the interest charged on

    the money borrowed by the customers. The banker needs sufficient earnings to

    meet the following:

    a) Interest payable to the money deposited with him.

    b) Salaries and fringe benefits payable to the staff members.

    c) Overhead expense and depreciation and maintenance of the fixed assets

    of the bank.

    d) An adequate sum to meet possible losses.

    e) Provisions for a reserve fund to meet unforeseen contingencies.

    f) Payment of dividends to the shareholders.

    Virtual University of Pakistan

    www.vustudents.ning.com

    63

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    64/124

    h. Suitability

    The word suitability is not to be taken in its usual literary sense but in the

    broader sense of purport. It means that advance should be allowed not only to

    the carefully selected and suitable borrowers but also in keeping with the

    overall national development plans chalked out by the authorities concerned.

    Before accommodating a borrower the banker should ensure that the lending is

    for a purpose in conformity with the current national credit policy laid down by

    the central bank of the country.

    Cash Finance

    Cash finance is the biggest loan given to the businessmen, industrialists. After

    the proper investigation and documentation these finances are given and

    genuine property is pledged as a matter of security. These loans are taken for

    the purchase of stocks etc. the bank appoints its staff of two or three persons at

    the place where that stock is lying. This is a very common form of borrowing

    by commercial and industrial concerns and is made available either against

    pledge or hypothecation of goods, produce or merchandise. In cash finance a

    borrower is allowed to borrow money from the banker up to a certain limit,

    either at once or as and when required. The borrower prefers this form of

    lending due to the facility of paying markup/services charges only on the

    amount he actually utilizes. If the borrower does not utilize the full limit, the

    banker has to lose return on the un-utilized amount. In order to offset this loss,

    the banker may provide for a suitable clause in the cash finance agreement,

    according to which the borrower has to pay markup/service charges on at least

    on self or one quarter of the amount of cash finance limit allowed to him even

    when he does not utilize that amount.

    Virtual University of Pakistan

    www.vustudents.ning.com

    64

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    65/124

    Bank also keeps three records of the stock and current position. a notice is

    also written at the place that the stock are pledged with the bank To get these

    types of loan prior permission from the zonal office of the HBL is also

    required the bank gets back its principal amount and also markup for the

    loan. The rate of markup is Rs. 0.521/1000 per day.

    Document Required For the Loan

    1. Demand Promissory Note DP Note

    This document is filled in by the party that promises to pay the amount

    whenever it is demanded.

    2. Facility Letter

    This is the requisition of the finance facilities to the bank by the party.

    3. Balance Confirmation

    After the approval of loan this letter is written by the party that such amount

    is in the account of the party.

    4. Letter of Pledge (IB26)

    For the getting of the cash finance a letter of pledge is to be given to the bank

    that such property is to be pledged with the bank as a security.

    5. Letter of Guarantees (IB 29)

    A letter for the personal guarantees is also required, in which the guarantee

    from a sound person to the party is attached with the application.

    Virtual University of Pakistan

    www.vustudents.ning.com

    65

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    66/124

    6. Agreement for Financing (IB 6)

    This agreement for the short term medium term/long term on the markup

    basis. At most these are the documents required in attaining of the loan.

    Running Finance

    When a customer borrows from a banker a fixed amount repayable either in

    periodic installments or in lump sum at a fixed future time, it is called a

    loan. When bankers allow loans to their customers against collateral

    securities they are called secured loans and when no collateral security is

    taken they are called clean loans.

    The amount of loan is placed at the borrowers disposal in lump sum for the

    period agreed upon, and the borrowing customer has to pay interest on the

    entire amount. Thus the borrower gets a fixed amount of money for his use,

    while the banker feels satisfied in lending money in fixed amounts for

    definite short periods against a satisfactory security.

    This is the most common form of bank lending. When a borrower requires

    temporary accommodation his banker allows withdrawals on his account inexcess of the balance which the borrowing customer has in credit, and an

    overdraft thus occurs. This accommodation is generally allowed against

    collateral securities. When it is against collateral securities it is called

    Secured Overdraft and when the borrowing customer cannot offer any

    collateral security except his personal security, the accommodation is called a

    Clean Overdraft. The borrowing customer is in an advantageous position in

    an overdraft, because he has to pay service charges only on the balance

    outstanding against him. The main difference between a cash finance and

    overdraft lies in the fact that cash finance is a bank finance used for long term

    Virtual University of Pakistan

    www.vustudents.ning.com

    66

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    67/124

    by commercial and industrial concern on regular basis, while an overdraft is a

    temporary accommodation occasionally resorted to.

    Demand Financing/Loans

    When a customer borrows from a banker a fixed amount repayable either in

    periodic installments or in lump sum at a fixed future time, it is called a

    loan. When bankers allow loans to their customers against collateral

    securities they are called secured loans and when no collateral security is

    taken they are called clean loans.

    The amount of loan is placed at the borrowers disposal in lump sum for the

    period agreed upon, and the borrowing customer has to pay interest on the

    entire amount. Thus the borrower gets a fixed amount of money for his use,

    while the banker feels satisfied in lending money in fixed amounts for

    definite short periods against a satisfactory security

    3. ACCOUNT DEPOSIT DEPARTMENT: -

    It controls the following activities:

    a) A/C opening.

    b) Issuance of cheque book.

    a) Current a/c

    b) Saving a/c

    Virtual University of Pakistan

    www.vustudents.ning.com

    67

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    68/124

    c) Cheque cancellation

    d) Cash

    Account opening

    The opening of an account is the establishment of banker customer

    relationship. Before a banker opens a new account, the banker should

    determine the prospective customers integrity, respectability, occupation and

    the nature of business by the introductory references given at the time of

    account opening. Preliminary investigation is necessary because of the

    following reasons.

    i. Avoiding frauds

    ii. Safe guard against unintended over draft.

    iii. Negligence.

    iv. Inquiries about clients.

    There are certain formalities, which are to be observed for opening an account

    with a bank.

    Formal Application

    Introduction

    Specimen Signature

    Virtual University of Pakistan

    www.vustudents.ning.com

    68

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    69/124

    Minimum Initial Deposit

    Operating the Account

    1. Pay-In-Slip Book

    2. Pass Book

    3. Issuing Cheque Book

    a) Qualification of Customer

    The relation of the banker and the customer is purely a contractual one,

    however, he must have the following basic qualifications.

    He must be of the age of majority.

    He must be of sound mind.

    Law must not disqualify him.

    The agreement should be made for lawful object, which create legal

    relationship

    Not expressly declared void.

    b) Types of Accounts

    Following are the main types of accounts

    1) Individual Account

    Virtual University of Pakistan

    www.vustudents.ning.com

    69

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    70/124

    2) Joint Account

    3) Accounts of Special Types

    Partnership account

    Joint stock HBL account

    Accounts of clubs, societies and associations

    Agents account

    Trust account

    Executors and administrators accounts

    Pak rupee non-resident accounts

    Foreign currency accounts1

    Issuing of cheque book:

    This department issue cheque books to account holders.

    Requirements for issuing cheque book

    a) The account holder must sign the requisition slip

    b) Entry should be made in the cheque book issuing book

    Virtual University of Pakistan

    www.vustudents.ning.com

    70

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    71/124

    c) three rupees per cheque should be recovered from a/c holder if not then

    debit his/her account.

    Current account

    These are payable to the customer whenever they are demanded. When a banker

    accepts a demand deposit, he incurs the obligation of paying all cheques etc.

    drawn against him to the extent of the balance in the account. Because of their

    nature, these deposits are treated as current liabilities by the banks. Bankers in

    Pakistan do not allow any profit on these deposits, and customers are required to

    maintain a minimum balance, failing which incidental charges are deducted from

    such accounts. This is because the depositors may withdraw Current Account at

    any time, and as such the bank is not entirely free to employ such deposits.

    Until a few decades back, the proportion of Current Deposits in relation to Fixed

    Deposits was very small. In recent years, however, the position has changed

    remarkably. Now, the Current Deposits have become more important; but still

    the proportion of Current Deposits and Fixed Deposits varies from bank to bank,

    branch to branch, and from time to time.

    Saving account

    Savings Deposits account can be opened with very small amount of money, and

    the depositor is issued a cheque book for withdrawals. Profit is paid at a flexible

    Virtual University of Pakistan

    www.vustudents.ning.com

    71

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    72/124

    rate calculated on six-month basis under the Interest-Free Banking System. There

    is no restriction on the withdrawals from the deposit accounts but the amount of

    money withdrawn is deleted from the amount to be taken for calculation of

    products for assessment of profit to be paid to the account holder. It discourages

    unnecessary withdrawals from the deposits.

    In order to popularize this scheme the State Bank of Pakistan has allowed the

    Savings Scheme for school and college students and industrial labor also. The

    purpose of these accounts is to inculcate the habit of savings in the constituents.

    As such, the initial deposit required for opening these accounts is very nominal.

    Cheque cancellation:

    This department can cancel a cheque on the basis of;

    a) Post dated cheque

    b) Stale cheque

    c) Warn out cheque

    d) Wrong sign etc

    Cash

    This department also deals with cash. Payment of cheques, deposits of cheques

    etc.

    4. AgriFinance Department

    Virtual University of Pakistan

    www.vustudents.ning.com

    72

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    73/124

    At HBL Agri Finance we understand the peaks and troughs of farming. Thats

    why we have designed our lease, loan and hire-purchase agreements to match

    your income situation. On an arable or dairy farm, for example, cash flow is tight

    early in the year when you are buying stock and feed. You may have a surplus at

    harvest time or when you receive the single farm payment.

    We simply arrange to take high repayments when cash flow is good and lower

    ones at quieter periods. If necessary, you can even hold off payments during

    periods when your income is under pressure.

    Flexible loan

    Our lease, loan and hire-purchase agreements do not just apply to farms. We also

    help finance equipment used by local authorities, landscape gardeners and sports

    clubs in caring for grounds. Unlike buying equipment outright, this allows you to

    spread your payments over several yearly budgets. If club membership is an

    issue, it means you can spread costs fairly between present and future members.

    For more information, contact your local HBL Agri Finance

    Area sales executive

    Multiple equipment purchase

    Page 3

    If you need a range of different pieces of equipment or vehicles over period of

    time, we may be able to arrange a credit line for you. We can make an agreed

    amount of finance available to you to draw down (take) as you need. Ask your

    Agri Finance area sales executive about credit lines and agency purchasing.

    Outright purchase

    Virtual University of Pakistan

    www.vustudents.ning.com

    73

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    74/124

    If you want to buy equipment outright, our hire-purchase agreement is the

    flexible and cost-effective alternative to overdrafts or term loans. Full ownership

    passes to you at the end of the agreed term. On the other hand, with a loan

    agreement, you will own the equipment from the beginning. This can be useful in

    grant-aided projects, for example, where you need an invoice in your own name.

    Hire purchase and loan agreements offer:

    fixed repayments, making budgeting easy;

    repayments which you can time to suit the income pattern

    Of your farm;

    the option to claim capital tax allowances on the equipment;

    interest on your repayments which is tax-deductible ;

    A flexible deposit;

    VAT which you can claim back immediately on the whole purchase

    Price (except for motor vehicles); and

    with a hire-purchase agreement, no need for extra security or to repay

    On demand (unlike bank loans).

    Ask your HBL Agri Finance area sales executive to explain

    The benefits to you in detail.

    Lease agreements

    Leasing is an efficient way of paying for the use of equipment over a set

    Period of time. You negotiate the purchase of the equipment you want and we

    will pay

    The supplier and keep legal ownership of the equipment. You then rent the

    equipment from us over an agreed term - from five up to seven years for tractors.

    You can then choose from the following options.

    Carry on using the equipment for a small yearly rental fee.

    Virtual University of Pakistan

    www.vustudents.ning.com

    74

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    75/124

    Sell the equipment as our agent and keep all the sales proceeds.

    Trade it in as a repayment against new equipment.

    Other benefits of leasing include:

    Fixed rentals making budgeting easy;

    Rentals you can time to suit your income;

    Using the equipment just as if you owned it;

    Rentals which are fully tax-deductible (except for motor vehicles);

    Using an overdraft facility for other purposes;

    You do not usually need extra security which you would for a bank loan;

    And

    a flexible first rental payment.

    YourHBL Agri Finance sales executive will tell you more about

    The benefits of leasing. Talk to your accountant about which leasing

    Product is most suitable for you.

    The key to our success is our focus and dedication to agriculture. We know that

    our business depends on farming - a unique industry with unique problems and

    challenges. As a result, we make it our business to understand the needs of Irishfarmers. Our field service is one of a kind - a team of dedicated area sales

    executives, covering the whole country and backed by teams at regional offices.

    Our nationwide network of branches means we understand the rural economy.

    We always try to make sure our service and products meet your needs. We work

    with agricultural dealers and manufacturers to provide a quality service to the

    farming community.

    Virtual University of Pakistan

    www.vustudents.ning.com

    75

    http://www.vustudents.ning.com/http://www.vustudents.ning.com/
  • 7/27/2019 HBl Internship Replor t for Finance

    76/124

    Agriculture finance is defined as a subset of rural finance dedicated to financing

    for

    agricultural related activities viz. input supply, production, processing, and

    marketing.

    understood as the outstanding practice in the particular process or function, i.e.

    producing

    the best results, among those in the same industry. Rural finance, as defined by the

    World Bank(WB Report-2004), includes a range of financial services such as

    savings, credit,

    payments and insurance to rural individuals, households, and enterprises, both farm

    and

    non-farm, on a sustainable basis. It includes financing for agriculture and agro

    processing/agribusiness.

    Microfinance is the provision of financial services for poor and low income people

    and also covers the lower ends of both rural and agriculture finance. It includes

    financing

    both in rural and urban areas. Consistent with these operational distinctions,

    agricultural microfinance can be defined as referring to the overlap of agriculture

    finance andmicrofinance dedicated to providing financial services to poor agricultural

    households.

    Importance of AgriFinance

    Availability of agrifinance is a prerequisite for enhancing productivity and

    improving standard of living by breaking the vicious circle of poverty of small

    farmers. It has been observed that farmers usually utilize the credit facility to meet

    short term credit needs mostly for purchase of inputs. The banks are also interested

    in extending short term credit. The