hays peoplesoft upgrade
TRANSCRIPT
Hays – Our Successful PeopleSoft
9.2 Upgrade And How This Changes
The Future Model
Friday 27th February 2015
Mark Thomas and Sean Earlam
Hays Specialist Recruitment
WHY UPGRADE?
BENEFITS
• WORKCENTRES
• ACTIVITY GUIDES
• COMPANY DIRECTORY
• FORMS & APPROVALS
BUILDER
PREP TO WORK
ON
TOP FEATURES
BENEFITS
• SEARCH
• LOOK & FEEL
• NAVIGATION
• INTERACTION HUB
9.0 OUT OF PAYROLL SUPPORT - JUNE 2015
TECHNICAL UPGRADE FUNCTIONAL UPGRADE
2013-2015 2015
PEOPLESOFT: UPGRADE METHODOLOGY
Used Oracle recommended methodology
Upgrade manual for each module
Includes:
– Cumulative feature overview
– Compare reports
– Move to production (MTP)
PEOPLESOFT UPGRADE: JOURNEY SO FAR…
Initial Pass
Cumulative Feature
Overview Tool
Project Methodology
Compare Reports
System & Integration Inventory
PEOPLESOFT UPGRADE – BUSINESS ACCEPTANCE TESTING
Full-time Senior Business Manager for duration of programme
Responsibilities include Business Testing and Business Readiness
Core team of 8 Business Testers from BAT to STORM
Created Test and Readiness strategies
Designed over 900 test cases
Flexed to 150 users for online Performance Test
Business Readiness
– Update user manuals/SOPs
– Only training where significant functional changes
– IT “Talking Shows”
CUTOVER PROCESS
Planning
Pre-work
Actual
Post
Huge work
Testing
Dedicated resources
Post-cutover – Storm Support
Roles & responsibilities
Risk management
PEOPLESOFT UPGRADE – LIVE CUTOVER PLANNING / CONSIDERATIONS
Realistic timed plan
Resource planning
Logistical challenges
Communication plan – project team, stakeholders and
users
Escalation procedures
Rollback scenario planning
Storm Support plans
SOME TAKEAWAYS FOR YOU
Appoint Project Manager early
Trusted partners selection
Governance
Communication
Accelerated release
Resource challenges (onsite v offsite)
Change Freeze
Practice Practice Practice!
KEY MESSAGES FROM ORACLE OPEN WORLD Case study one
The proactive organisation will gain the most
Take time to respond to the new methodology
Look at your internal processes and roles
Develop new working relationships between IT and LOB
Improves maintenance strategy
Reduces time to identify and apply fixes
Ability to extract and apply enhancements
Take advantage of new enhancements earlier
Evaluate feasibility of level-loading our upgrades
KEY MESSAGES FROM ORACLE OPEN WORLD Case study two: PUM – Impact Post Upgrade
CONTINUOUS DELIVERY MODEL
Take only the changes you want
Take changes when you want them
Maintain strategic customisations
Eliminate need for major upgrades
WHO & WHAT WILL THE CHANGING DELIVERY MECHANISM IMPACT? Users
Functional Analysts
Development capability
Maintenance strategy
Stakeholders
Technology
Oracle relationship
HAYS: RELEASE SCHEDULE DETERMINATION
Will split Maintenance & Enhancement releases
Releases structured around business users
Maintenance
Enhancements
Overall, match release timetable to Oracle’s
release strategy
9.2 Go-live
VO1
March 2015
Configuration Release
VO2
June 2015
Configuration Release
VO3
September 2015
Configuration Release
V04
December 2015
Make
Me
Current
~ Mid
2016
EVOLUTION OF HAYS INTERNAL ROLES: THE CHALLENGE
Traditional model:
Functional = requirements
Technical = build
Business = testing
New model:
Tools – configurable
Functional team – delivery not a
technical project
Establishment of SME teams
Drive Business Education &
Process Optimisation
19
EVOLUTION OF HAYS INTERNAL ROLES: THE
MODEL
Professional Qualifications Experience
Senior
Relationship Manager
• Commercial Judgement
• Management skills
Architect/
Manager
• Commercial Awareness
• Leadership Skills
• Business Value Judgement
• Architectural Awareness
Business Function Owner
• Business focussed
• Technical skill
• Business Process Engineering
• Change Management
Senior Business Function Team Member
• Requirements Gathering
• Functional & Technical Design
• Testing
• Development
Business Function Team Member Degree or equivalent
in IT related discipline
Levels
7
6
5
4
APMG Change
Management Qualification
CSM Agile Scrum
Qualification
Six Sigma
Prince2 Practitioner
WHERE TO GO FOR ADDITIONAL INFORMATION
Oracle’s PeopleSoft Information Portal
www.peoplesoftinfo.com
Whitepaper: Adapting to PeopleSoft Continuous Delivery –
published in September 2014
https://docs.oracle.com/cd/E57469_01/adapting_to_peoplesoft
_continous_delivery.pdf
YouTube: PeopleSoft 9.2 Delivery Model -
https://www.youtube.com/watch?v=SKzPcPz7qn4