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    MEASURES

    OF WORTHThe 2011 Hays Compensation, Benefits,Recruitment and Retention Guide.

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    2 | 2011 Hays Compensation, Benefits, Recruitment and Retention Guide

    2 | 2011 Hays Compensation, Benefits, Recruitment and Retention Guide 2011 Hays Compensation, Benefits, Recruitment and Retention Guide | 1

    WELCOME

    CONTENTS

    Welcome 1

    Employment market overview 2

    Salaries 12

    Accounting & Finance 14

    Construction 26

    Property & Facilities 38

    Human Resources 45

    Information Technology 51

    Office Support 56

    Procurement 62

    Mining 68

    About us 73

    Economic optimism has continued in 2011

    as 57 per cent of employers surveyed feel

    the economy will continue to strengthen in

    the next six to 12 months, while only three

    per cent anticipate a decline. 16 per cent of

    employers plan on increasing their use of

    temporary and contract staff this year, and

    41 per cent intend to increase permanent

    headcount. These figures certainly point

    towards another year of positive economic

    growth in Canada.

    Rowan OGrady

    President

    Hays Canada

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    EMPLOYMENT MARKETOVERVIEW

    2011 IS STILLA TIME FOR

    OPTIMISM

    2011 Compensation, Benefits, Recruitment and Retention Guide | 3

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    On average, in your last review, what percentagedid you increase salaries?

    Total Market

    Human ResourcesConstruction and Property Information Technology

    ProcurementAccounting and Finance Office Support

    Less than 3%

    From 3% to 6%

    From 6% to 10%

    Greater than 10%

    51 per cent of

    employers expect

    staff levels to remain

    consistent in 2011,

    while 41 per cent will

    be actively recruiting.

    CANADIAN COMPANIESARE HIRING

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    When you next review, what percentage do you expectto raise salaries by?

    Over the last 12 months, have permanent staff levelsin your department

    Total Market Total Market

    Human ResourcesConstruction and Property Information Technology

    ProcurementAccounting and Finance Office Support

    Human ResourcesConstruction and Property Information Technology

    ProcurementAccounting and Finance Office Support

    Increased

    Decreased

    Remained the same

    Less than 3%

    From 3% to 6%

    From 6% to 10%

    Greater than 10%

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    Has business activity in the last 12 months

    Total Market

    Human ResourcesConstruction and Property Information Technology

    ProcurementAccounting and Finance Office Support

    Over the coming year, do you expect staff levelsin your department to

    Total Market

    Human ResourcesConstruction and Property Information Technology

    ProcurementAccounting and Finance Office Support

    Increased

    Decreased

    Remained the same

    Increase

    Decrease

    Remain the same

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    Do you see the general outlook for the economyin the next 6-12 months as

    Total Market

    Human ResourcesConstruction and Property Information Technology

    ProcurementAccounting and Finance Office Support

    Strengthening

    Weakening

    Static

    BenefitsThe 2008-09 recession forced many

    Canadian companies to cut costs in most

    areas of business which resulted in employee

    layoffs, suspended bonuses and the

    cancellation of many social events acrossmost sectors. Despite these cut backs,

    Canadian companies left the majority of

    employee benefits largely untouched. In

    2009 82.9 per cent of employers reported

    that they did not have to reduce any benefits;

    a trend which continued in 2010 and into

    the early months of 2011. When ranking

    different benefits according to importance

    to recruitment and retention, employerstended to agree. 17.4 per cent of companies

    have increased benefits packages to address

    recruitment and retention concerns, marking

    a 4 point increase over the year previous.

    Across the country 82.5 per cent of

    employers offered extended health

    benefits to their employees. Market to

    market, this number fluctuates as extended

    health benefits are offered to 72 per cent

    of employees in Toronto, 91 per cent inOttawa, 92 per cent in Vancouver and 95

    per cent of employees in Calgary.

    Regardless of location, employers across

    the country tend to view the same benefits

    as being integral to employee satisfaction

    and attraction, which include individual

    performance related bonuses, extended

    health benefits and RRSP matching amongthe most important benefits on offer.

    Benefits offered to employeesRanked according to their importance to recruitment and retention.

    BENEFITS RANKING PROVIDED (%)

    Extended health benefits 1 82.5

    Individual performance related bonus 2 62.6

    More than 10 days vacation (new hires) 3 58.3

    Pension / RRSP contribution matching 4 56.5

    Financial / Share Incentives 5 22

    Training and Certification support (financial) 6 66.7

    Flexible work hours 7 56

    Flexible benefits package 8 32

    Time off in Lieu 9 58.5

    Paid Overtime 10 42.5

    MONEY CANT BUYEMPLOYEE HAPPINESSBUT BENEFITS CAN

    IMPROVE MORALE

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    SALARIESTHE STARTING POINT

    ON WHICH TO BUILDThe following pages provide a listing of the typical base wages forcommonly filled roles for professional and skilled staff in Accounting

    & Finance, Construction, Property & Facilities, Human Resources,

    Information Technology, Office Support, Procurement and Mining.

    We generally provide a range for each role. For ranges, the first

    figure indicates the minimum and the second the maximum salary

    level typically paid in each city or region. Where only one figure is

    reported, it represents the minimum wage for more senior positions

    that can have a very wide range and no clearly defined upper limit.

    Salaries are expressed in Canadian dollars (thousands, annual gross)

    and do not reflect any benefit packages, stock options, bonuses or

    any other arrangements between employers and candidates. While

    every care is taken in the collection and compilation of data, this

    report is interpretive and indicative, not conclusive. This information

    should be used as a guideline only.

    Accounting & FinancePublic Practice | Small

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWA VANCOUVER

    Audit Senior Manager 90 / 110 75 / 90 75 / 90 70 / 80 70 / 80

    Audit Manager 80 / 100 65 / 80 65 / 80 70 / 75 60 / 70

    Audit Senior 80 / 90 55 / 70 55 / 70 55 / 70 60 / 70

    Audit Staff Accountant 60 / 65 55 / 65 60 / 65 50 / 55 50 / 55

    Tax Senior 70 / 80 70 / 85 70 / 80 60 / 70 55 / 65

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    Accounting & FinancePrivate Enterprise | Revenues up to $100 million

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVERAssistant Controller /Accounts Manager

    65 / 75 65 / 75 65 / 75 55 / 70 70 / 80

    Audit Manager 60 / 75 65 / 75 65 / 75 60 / 75 60 / 75

    Chief Financial Officer 90 / 110 110 / 145 110 / 140 90 / 115 110 / 140

    Controller 80 / 95 80 / 95 75 / 85 70 / 80 80 / 95

    Director of Finance 85 / 100 85 / 100 80 / 95 75 / 95 85 / 100

    Director of Tax 85 / 95 95 / 105 85 / 95 85 / 95 90 / 110

    Financial Analyst 50 / 65 50 / 65 50 / 65 55 / 65 65 / 75

    Internal Auditor 50 / 65 50 / 65 50 / 65 50 / 65 50 / 65

    Manager, FinancialPlanning/Analysis

    95 / 105 90 / 110 90 / 110 80 / 100 90 / 110

    Manager, FinancialReporting

    75 / 90 75 / 90 80 / 90 70 / 85 80 / 90

    Senior Accountant 50 / 70 60 / 70 50 / 70 48 / 60 50 / 70

    Senior

    Financial Analyst

    75 / 85 75 / 85 75 / 85 55 / 70 75 / 85

    Tax Analyst 70 / 80 70 / 85 70 / 80 65 / 75 70 / 80

    Tax Manager 70 / 85 70 / 85 70 / 85 70 / 85 80 / 95

    Treasurer 75 / 85 70 / 85 75 / 85 70 / 85 75 / 85

    Treasury Manager 90 / 100 90 / 100 90 / 100 90 / 100 90 / 100

    Vice President, Finance 90 / 110 90 / 110 90 / 110 90 / 100 90 / 110

    PRIVATE ENTERPRISE

    Accounting & FinancePrivate Enterprise | Revenues from $100 to $250 million

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVERAssistant Controller /Accounts Manager

    75 / 85 75 / 95 75 / 85 70 / 80 80 / 90

    Audit Manager 70 / 90 75 / 85 75 / 85 70 / 90 75 / 85

    Chief Financial Officer 130 / 170 135 / 175 130 / 170 130 / 170 135 / 175

    Controller 90 / 110 90 / 110 90 / 100 75 / 95 90 / 110

    Director of Finance 95 / 115 95 / 115 95 / 110 90 / 110 90 / 115

    Director of Tax 95 / 125 95 / 125 95 / 125 95 / 125 100 / 125

    Financial Analyst 65 / 75 70 / 85 70 / 85 60 / 85 70 / 85

    Internal Auditor 65 / 70 65 / 70 65 / 70 65 / 75 65 / 75

    Manager, FinancialPlanning/Analysis

    100 / 1 15 100 / 120 100 / 120 95 / 105 100 / 120

    Manager, FinancialReporting

    90 / 110 90 / 110 85 / 95 75 / 95 95 / 105

    Senior Accountant 65 / 75 70 / 80 65 / 80 55 / 65 65 / 80

    Senior

    Financial Analyst

    70 / 80 75 / 90 75 / 90 60 / 75 75 / 90

    Tax Analyst 75 / 90 75 / 90 80 / 90 75 / 90 70 / 90

    Tax Manager 90 / 100 90 / 110 90 / 100 85 / 100 90 / 110

    Treasurer 80 / 90 85 / 90 80 / 90 80 / 90 85 / 95

    Treasury Manager 100 / 120 100 / 120 100 / 120 100 / 120 100 / 125

    Vice President, Finance 100 / 135 100 / 135 100 / 135 95 / 135 100 / 140

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    Accounting & FinancePrivate Enterprise | Revenues of $250 million and higher

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVERAssistant Controller /Accounts Manager

    80 / 90 85 / 95 80 / 90 75 / 90 80 / 95

    Audit Manager 80 / 100 85 / 100 85 / 100 75 / 85 85 / 100

    Chief Financial Officer 135 / 150 150 / 200 150 / 175 120 / 175 150 / 220

    Controller 90 / 110 95 / 120 95 / 115 85 / 110 110 / 130

    Director of Finance 100 / 120 110 / 135 100 / 130 95 / 120 110 / 135

    Director of Tax 110 / 130 125 / 150 125 / 135 115 / 130 105 / 150

    Financial Analyst 65 / 80 65 / 80 60 /75 60 / 75 75 / 85

    Internal Auditor 70 / 75 70 / 75 70 / 75 70 / 80 70 / 85

    Manager, FinancialPlanning/Analysis

    95 / 115 95 / 120 90 / 115 85 / 110 95 / 120

    Manager, FinancialReporting

    95/110 110 / 125 90 / 115 85 / 100 85 / 110

    Senior Accountant 65 / 85 65 / 80 60 / 80 60 / 75 70 / 80

    Senior

    Financial Analyst

    70 / 85 75 / 90 70 / 85 70 / 85 75 / 90

    Tax Analyst 65 / 80 75 / 90 75 / 90 70 / 90 75 / 90

    Tax Manager 75 / 85 85 / 100 85 / 100 80 / 95 85 / 100

    Treasurer 75 / 90 80 / 95 75 / 90 70 / 80 90 / 110

    Treasury Manager 80 / 90 105 / 130 100 / 130 80 / 110 115 / 135

    Vice President, Finance 120 / 140 135 / 175 120 / 140 110 / 130 130 / 180

    PUBLICLY TRADED

    Accounting & FinancePublicly Traded | Revenues up to $500 million

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVERAssistant Controller /Accounts Manager

    80 / 100 85 / 100 80 / 100 80 / 95 85 / 100

    Audit Manager 80 / 100 90 / 105 90 / 105 80 / 95 90 / 105

    Chief Financial Officer 175 / 180 200 / 300 150 / 175 130 / 170 200 / 300

    Controller 90 / 115 110 / 140 90 / 115 85 / 120 110 / 140

    Director of Finance 100 / 125 110 / 140 110 / 145 90 / 125 110 / 140

    Director of Tax 100 / 125 125 / 155 120 / 150 90 / 125 125 / 155

    Financial Analyst 70 / 85 75 / 85 70 / 85 70 / 85 80 / 90

    Internal Auditor 75 / 85 75 / 85 75 / 85 75 / 85 75 / 85

    Manager, FinancialPlanning/Analysis

    100 / 110 90 / 130 90 / 130 75 / 90 90 / 120

    Manager, FinancialReporting

    110 / 120 90 / 120 90 / 125 80 / 100 90 / 120

    Senior Accountant 70 / 75 70 / 90 70 / 75 65 / 80 70 / 80

    Senior

    Financial Analyst

    80 / 90 85 / 95 75 / 90 75 / 90 80 / 95

    Tax Analyst 70 / 75 80 / 95 70 / 75 75 / 90 80 / 95

    Tax Manager 80 / 90 90 / 110 75 / 95 75 / 95 85 / 105

    Treasurer 70 / 80 80 / 100 75 / 90 75 / 90 95 / 120

    Treasury Manager 90 / 120 110/140 100 / 120 90 / 115 105 / 140

    Vice President, Finance 110 / 140 170 / 220 120 / 150 110 / 140 170 / 220

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    CONSTRUCTION Not only were more companieslooking to hire in 2010, but jobseekersbecame confident in looking for other

    opportunities and leaving the safety netof having a joba trend which looks set

    to continue in 2011.

    Market SummaryThe Canadian construction market leveledoff somewhat in 2010, following 24 months

    of exceptional performance which was

    bolstered by the Canadian Economic Action

    Plan, low interest rates, the Vancouver

    Olympics and Feed in Tariff (FIT) policies

    supporting renewable energy projects.

    In late 2010 the industry began to correctitself and is now performing at a slower

    rate, while still experiencing organic

    growth. With several identified areas of

    growth including P3, DBFM, ICI, FIT and

    high rise residential construction, 52.7 per

    cent of employers expect the economy to

    improve in 2011 and 43.5 per cent plan on

    hiring in 2011.

    Compared to 2010 construction of low rise

    residential homes in Canada has stuttered

    in early 2011 due to increased interest rates

    and tightening credit conditions. It is also

    believed that the number of 2010 housing

    starts was unusually high as the market

    was rebounding from the first two years

    of the recession.

    Areas in DemandDespite a correction in the constructionindustry, the need for qualified candidates

    will continue with especially high demand

    for candidates with High Rise Residential

    and water treatment experience. The

    construction industry in Quebec has been

    enjoying a dramatic increase in high rise

    mixed-use development in Montreals

    downtown core. While this is a reason foroptimism and a marked shift from the last

    decade, finding bilingual candidates who

    possess recent experience is posing

    a significant challenge.

    With several identified areas of growth

    the Canadian construction industry will

    continue to create opportunities for all

    levels of staff ranging from VP to sitebased employees. In 2011 96 per cent of

    available positions will be for permanent

    roles while only 3.3 per cent will demand

    contract employees. There will continue

    to be limited opportunities for part time

    employment as 80 per cent of positions

    will require employees working full

    time hours.

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    Property

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    Facilities Management | Up to 5 years in the industry

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVER

    Facilities Manager 55 / 60 55 / 59 45 / 55 55 / 59 55 / 65

    Facilities Coordinator 50 / 55 40 / 48 28 / 40 35 / 44 40 / 45

    Facilities Management | Between 5 to 10 years in the industry

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVER

    Facilities Manager 60 / 70 60 / 64 50 / 75 60 / 64 65 / 75

    Facilities Coordinator 55 / 60 48 / 54 35 / 50 45 / 49 45 / 50

    Facilities Management | More than 10 years in the industry

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVERFacilities Manager 70 / 75 65 / 80 70 / 110 65 / 74+ 70 / 100

    Facilities Coordinator 60 / 65 55 / 59 45 / 65 50 / 54+ 50 / 60

    PropertySupporting Staff | Up to 5 years in the industry

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVER

    Property Management /Lease Administrator

    35 / 45 38 / 45 36 / 42 35 / 40 38 / 45

    Tenant ServicesRepresentative

    35 / 42 35 / 45 36 / 42 35 / 40 35 / 40

    Supporting Staff | Between 5 to 10 years in the industry

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVER

    Property Management /

    Lease Administrator 40 / 55 45 / 60 38 / 45 40 / 49 40 / 50

    Tenant ServicesRepresentative

    40 / 50 45 / 55 38 / 45 40 / 49 40 / 45

    Supporting Staff | More than 10 years in the industry

    JOB TITLE CALGARY TORONTO / GTA MONTRAL OTTAWAOTTAWA VANCOUVERVANCOUVER

    Property Management /Lease Administrator

    50 / 65 55 / 65 40 / 65 50 / 65+ 45 / 55

    Tenant ServicesRepresentative

    50 / 65 55 / 65 40 / 60 50 / 65+ 45 / 50

    HUMANRESOURCES

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    Human ResourcesG li t | U t 5 i th i d t

    Human ResourcesL i & D l t | U t 5 i th i d t

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    Generalist | Up to 5 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Director 80 / 90 80 / 90 80 / 90

    Manager 65 / 75 65 / 75 65 / 85

    Generalist 45 / 55 40 / 50 45 / 60

    Coordinator 35 / 45 40 / 45 40 / 50

    Administrator / Assistant 35 / 45 35 / 40 35 / 40

    Generalist | Between 5 to 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    VP 110 / 130 120 / 140 110 / 140

    Director 90 / 110 90 / 110 90 / 110

    Manager 75 / 90 75 / 85 75 / 90

    Generalist 55 / 60 50 / 60 50 / 70

    Coordinator 40 / 50 45 / 50 45 / 55

    Administrator / Assistant 40 / 50 40 / 45 40 / 45

    Generalist | More than 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    VP 130 / 160 140 / 160 130 / 170

    Director 110 / 120 110 / 130 110 / 140

    Manager 85 / 100 85 / 90 85 / 110

    Generalist 60 / 70 60 / 70 70 / 90

    Coordinator 50 / 55 50 / 55 50 / 60

    Learning & Development | Up to 5 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 70 / 80 65 / 70 65 / 70

    Trainer 55 / 65 50 / 60 50 / 60

    Coordinator 45 / 50 40 / 50 40 / 50

    Learning & Development | Between 5 to 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 75 / 85 70 / 80 70 / 80

    Trainer 60 / 70 60 / 70 60 / 70

    Coordinator 50 / 55 45 / 55 45 / 55

    Learning & Development | More than 10 years in the industryJOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 80 / 100 80 / 90 80 / 90

    Trainer 65 / 75 65 / 75 65 / 75

    Human ResourcesRecruitment | Up to 5 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 70 / 80 70 / 80 70 / 80

    Specialist 60 / 65 55 / 65 55 / 65

    Administrator 45 / 55 40 / 50 45 / 55

    Recruitment | Between 5 to 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 80 / 100 80 / 100 80 / 100

    Specialist 65 / 75 60 / 70 60 / 80

    Administrator 50 / 60 50 / 60 50 / 60

    Recruitment | More than 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 100 / 120 100 / 120 100 / 120

    Specialist 70 / 80 65 / 75 70 / 90

    Human ResourcesCompensation & Benefits | Up to 5 years in the industry

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    Compensation & Benefits | Up to 5 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 90 / 100 70 / 80 80 / 90

    Analyst 60 / 65 50 / 60 50 / 60

    Specialist 65 / 75 55 / 65 55 / 65

    Compensation & Benefits | Between 5 to 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    VP/Director 120 / 130 100 / 120 110 / 120

    Manager 100 / 110 80 / 90 90 / 100

    Analyst 65 / 75 60 / 70 60 / 70

    Specialist 70 / 80 65 / 75 65 / 80

    Compensation & Benefits | More than 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    VP/Director 130 / 140 120 / 140 120 / 140

    Manager 110 / 125 90 / 100 100 / 110

    Analyst 75 / 80 70 / 80 70 / 80

    Specialist 80 / 90 75 / 90 75 / 90

    Human ResourcesHRIS | Up to 5 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 60 / 70 55 / 65 60 / 70

    Specialist 50 / 60 45 / 55 50 / 60

    HRIS | Between 5 to 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 70 / 80 65 / 75 70 / 80

    Specialist 60 / 70 55 / 65 60 / 70

    HRIS | More than 10 years in the industry

    JOB TITLE TORONTO / GTA OTTAWA VANCOUVER

    Manager 80 / 100 75 / 90 80 / 100

    Specialist 70 / 80 N/A 70 / 80

    INFORMATIONTECHNOLOGY

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    Information TechnologySalaries | 2011 GTA Toronto

    JOB TITLE LESS THAN 5 YEARS 5 / 10 YEARS MORE THAN 10 YEARS

    Application Support 40 / 50 50 / 65 65 / 75

    Business Analysts 60 / 70 70 / 85 85 / 95

    CIO / CTO 110 / 150 150 / 180 180 / 200

    Database Analyst 55 / 60 65 / 75 75 / 90

    Database Administrator 60 / 70 70 / 85 85 / 105

    Desktop / Help DeskSupport Technicians

    45 / 55 55 / 60 65 / 75

    Development/ApplicationManager

    80 / 90 90 / 100 100+

    Embedded Software &Firmware Engineering

    55 / 65 65 / 75 75 / 90

    IT Auditor 65 / 70 75 / 85 90 / 110

    IT Director / SeniorManager

    90 / 100 100 / 120 120+

    IT Manager 85 / 95 95 / 110 110+

    Network Administrator 50 / 60 60 / 75 75 / 95

    Network Engineer 45 / 55 55 / 75 75 / 90

    Program Manager 95 / 100 100 / 115 115+

    Project & ProductManager

    80 / 90 90 / 105 105 / 120

    Project Coordinator 55 / 65 65 / 75 75 / 90

    Software / ApplicationDeveloper

    55 / 65 65 / 80 80 / 90

    Systems Analysts 55 / 70 70 / 85 85 / 95

    Technical Analyst 55 / 60 60 / 75 75 / 90

    Technical Lead 65 / 75 75 / 85 85 / 95

    Technical Support 45 / 55 55 / 65 65 / 85

    Tester 45 / 55 55 / 65 65 / 80

    Vice President 120 / 130 130 / 170 170+

    Information TechnologySalaries | 2011 Vancouver

    JOB TITLE LESS THAN 5 YEARS 5 / 10 YEARS MORE THAN 10 YEARS

    Application Support 40 / 50 50 / 60 60 / 70

    Business Analysts 45 / 55 55 / 70 70 / 85

    CIO / CTO 100 / 120 120 / 150 150 / 180

    Database Analyst 45 / 60 60 / 70 70 / 80

    Database Administrator 55 / 65 65 / 80 80 / 95

    Desktop / Help DeskSupport Technicians

    40 / 50 50 / 60 60 / 70

    Development /Application Manager

    80 / 90 90 / 100 100+

    Embedded Software &Firmware Engineering

    55 / 65 65 / 75 75 / 90

    IT Auditor 60 / 70 70 / 80 80 / 95

    IT Director / SeniorManager

    90 / 100 100 / 110 110+

    IT Manager 80 / 90 90 / 100 100+

    Network Administrator 50 / 60 60 / 70 70 / 80

    Network Engineer 45 / 55 55 / 70 70 / 85

    Program Manager 90 / 100 100 / 110 110+

    Project & ProductManager

    80 / 90 90 / 100 100+

    Project Coordinator 50 / 60 60 / 70 70 / 80

    Software / ApplicationDeveloper

    50 / 60 60 / 75 75 / 90

    Systems Analysts 55 / 65 65 / 75 75 / 85

    Technical Analyst 50 / 55 55 / 65 65 / 75

    Technical Lead 60 / 70 70 / 80 80 / 90

    Technical Support 40 / 50 50 / 60 60 / 70

    Tester 45 / 50 50 / 60 60 / 75

    Vice President 110 / 120 120 / 150 150+

    Of the 45 per cent of employers looking

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    OFFICE SUPPORT

    to add to their head count this year,

    40 per cent will be actively recruiting

    in the first three months of the year.

    Office SupportEntering 2010 on the tail end of the

    recession office support candidates

    found themselves in a market where jobs

    remained limited and competition was

    high. Although the economy showed

    signs of improvement in early 2010, office

    support candidates were forced to wait

    for available jobs until business improved

    across most sectors. During the recession,

    office support positions were often

    eliminated when senior roles were cut

    (VP role is eliminated and therefore so is

    his / her Executive Assistant). Conversely,

    during the early days of the recovery

    support roles were not hired for until senior

    roles were again replaced.

    In Q2 of 2010 employers began to

    recognise that sectors such as consumer

    packaged goods were recovering faster

    than initially expected. By Q3 recruitment

    for office support roles increased

    significantly and 39 per cent of companies

    hired for office support roles by the end of

    the year.

    Confidence in an improving economy

    remains high in 2011 as 60 per cent

    of employers expect the economy to

    strengthen in the next year. The rapid

    increase in hiring in late 2010 will

    continue in 2011 as a further 45 per cent

    of employers expect to add to their office

    support head count in the coming year.

    Of the 45 per cent of employers looking

    to add to their head count this year, 40 per

    cent will be actively recruiting in the first

    three months of the year.

    Position in DemandAs hiring activity increased in 2010

    candidates with consumer packaged goods

    and customer service experience remained

    in the highest demand. Because almost 50

    per cent of companies made cuts to office

    support roles during the recession, the

    market was saturated with candidates who

    were willing to accept virtually any support

    role on offer. In many cases candidates

    with experience in senior office support

    roles were applying for and accepting

    junior roles, while employers were adding

    to requirements and offering lower than

    pre-recession wages. As employers

    remained in the drivers seat in early

    2010, very few companies noticed that as

    business was improving, candidates were

    slowly but surely being hired.

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    55 per cent of procurement

    PROCUREMENT

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    departments will actively

    recruit in 2011.

    Market SummaryThe procurement sector performed well

    in 2010 as it was not as adversely affected

    by the 2008-09 recession as many other

    areas of business were. In fact, despite a

    widespread belief that procurement would

    slow to a trickle in the face of economicchallenges, procurement not only survived

    the recession but entered into 2010 on a

    strong footing.

    As many other areas of business worked

    to find their feet, the procurement industry

    was a good place to be working in 2010

    as 52 per cent of companies were hiring

    for procurement roles while only 12 percent were reducing staff. While 2010

    was a positive year in procurement, the

    manufacturing industry struggled as a

    whole and therefore procurement in the

    manufacturing sector did. Despite the

    slow recovery in the manufacturing sector,

    the 2011 outlook looks very positive as

    70 per cent of recruiters for procurement

    roles expect business to improve dueto increased consumer confidence and

    investment in capital projects.

    A business function which was viewed

    by industry outsiders as operating in

    an administrative capacity, changing

    attitudes and a concentration on strategic

    practices have proven that procurement

    can add to the profitability of a business

    by significantly cutting and avoidingcosts. As the view and concentration on

    procurement practices continues into 2011

    the increase in business and hiring activity

    will continue.

    Areas in DemandProcurement roles across all levels were

    difficult to fill in 2010 as demand for

    experienced staff remained high and thesupply of qualified candidates diminished.

    Examples of specific positions which

    were difficult to fill include IT Category

    Management, Contracts Administrators and

    Managers for temporary contracts in the

    EPCM and mining sectors. Public sector

    roles continued to be challenging to fill as

    candidates were required to be familiar

    with unique operating practices which thePublic sector demands. As such, temporary

    roles were hard to fill as qualified people

    were already employed or felt over

    qualified for temporary roles.

    PROCUREMENT

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    Another challenge to filling procurement

    roles is that employers often look for

    experienced procurement staff and arenot willing to invest the time and money in

    training a less experienced candidate. As

    demand for procurement staff continues in

    2011 employers may not have the luxury of

    only hiring experienced staff and be forced

    to invest in young talent.

    Demand for qualified procurement staff

    is already high in 2011 as 55 per cent ofprocurement employers are currently

    recruiting for procurement roles in Q1.

    Compensation and RetentionSkilled procurement staff were well

    compensated in 2010 as demand for services

    remained high and employers recognised the

    ability of the procurement function to reduce

    and avoid unnecessary costs.

    While substantial salaries were often on

    offer, many companies looked to attract

    and retain the best talent by offeringimproved benefits rather than relying

    on salary increases alone. While average

    salaries only increased from one to three

    per cent in 2010, over 80 per cent of

    employers were offering extended health

    benefits and RRSP matching; a five point

    increase from 2009.

    While salaries are expected to increase ata modest rate in 2011, compensation for

    procurement roles will vary among industry

    sectors. In financial services for example,

    staff will be expecting increased vacation

    and a greater work life balance, while EPCM

    professionals will demand high salaries in

    exchange for remote work locations and a

    less than settled working life.

    ProcurementProcurement Salaries in 2011 | GTA Toronto

    JOB TITLE LESS THAN 5 YEARS 5 / 10 YEARS MORE THAN 10 YEARS

    Purchasing Admin 45 / 50 50 / 55 55 / 60

    Purchasing Analyst 45 / 50 50 / 55 60 / 75

    Senior Purchasing Analyst 60 / 70 70 / 80 80 / 110

    Purchasing Officer 55 / 65 60 / 70 70 / 80

    Purchasing Manager 75 / 80 80 / 90 90 / 110

    Contracts Specialist 50 / 60 60 / 70 75 / 80

    Contracts Manager 65 / 75 75 / 85 85 / 95

    Senior Contracts Manager 80 / 90 90 / 110 110 / 140

    Strategic SourcingManager

    75 / 85 85 / 95 95 / 110

    Category Manager 75 / 85 85 / 95 95 / 105

    Vendor Manager 75 / 85 85 / 95 95 / 105

    Procurement Manager 75 / 85 80 / 95 95 / 105

    Senior ProcurementManager

    95 / 105 105 / 115 115 / 125

    Director, Procurement 100 / 110 115 / 130 130 / 160

    VP Procurement 115 / 130 130 / 160 160 / 200

    Head of Proc / CPO 130 / 160 160 / 200 200+

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    ProcurementProcurement Salaries in 2011 | Vancouver

    JOB TITLE LESS THAN 5 YEARS 5 / 10 YEARS MORE THAN 10 YEARS

    Purchasing Admin 40 / 45 45 / 50 50 / 60

    Purchasing Analyst 40 / 45 45 / 50 55 / 65

    Senior Purchasing Analyst 55 / 65 65 / 75 85 / 100

    Purchasing Officer 55 / 65 60 / 70 65 75

    Purchasing Manager 70 / 75 75 / 85 85 / 100

    Contracts Specialist 50 / 60 60 / 70 75 / 80

    Contracts Manager 60 / 70 70 / 80 85 / 95

    Senior Contracts Manager 80 / 90 90 / 110 110 / 140

    Strategic SourcingManager

    70 / 80 80 / 90 90 / 110

    Category Manager 70 / 80 85 / 95 95 / 105

    Vendor Manager 70 / 85 80 / 95 90 / 100

    Procurement Manager 75 / 85 80 / 95 95 / 105

    Senior ProcurementManager

    85 / 115 105 / 115 115 / 125

    Director, Procurement 95 / 105 115 / 130 120 / 150

    VP Procurement 115 / 130 130 / 160 150 / 180

    Head of Proc / CPO 130 / 160 160 / 200 200+

    ProcurementProcurement Salaries in 2011 | Ottawa

    JOB TITLE LESS THAN 5 YEARS 5 / 10 YEARS MORE THAN 10 YEARS

    Purchasing Admin 40 / 48 48 / 55 55 / 70

    Purchasing Analyst 40 / 48 48 / 55 55 / 70

    Senior Purchasing Analyst 55 / 65 70 / 80 80 / 110

    Purchasing Officer 55 / 65 60 / 70 65 75

    Purchasing Manager 70 / 75 75 / 85 85 / 100

    Contracts Specialist 50 / 60 60 / 70 75 / 80

    Contracts Manager 60 / 70 70 / 80 85 / 95

    Senior Contracts Manager 80 / 90 90 / 110 110 / 140

    Strategic SourcingManager

    75 / 85 85 / 95 95 / 110

    Category Manager 75 / 85 85 / 95 95 / 105

    Vendor Manager 75 / 85 85 / 95 95 / 105

    Procurement Manager 75 / 85 80 / 95 95 / 105

    Senior ProcurementManager

    95 / 105 105 / 115 115 / 125

    Director, Procurement 100 / 110 115 / 130 130 / 160

    VP Procurement 115 / 130 130 / 160 180+

    Head of Proc / CPO 130 / 160 160 / 200 200+

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    Higher commodity prices spurring increases

    in production and exploration activity bode

    well for candidates seeking bigger paypackets in 2011. Companies are still prepared

    to pay a premium for top candidates and

    are anticipating higher starting salaries and

    salary increases to encourage retention,

    especially for operations employees working

    in remote locations.

    Ex-pat candidates working in hot spots

    like Mexico and the DRC are expecting andreceiving higher compensation packages.

    Among executives, base salaries are likely

    to remain stable but bonus percentages

    and option grants will be weighted more

    heavily. An oft-repeated refrain when

    discussing executive compensation is

    Reward on Performance and more Skin

    in the Game as boards both demand andexpect results.

    MiningMining Engineering & Mine Production

    JOB TITLE VANCOUVER MONTREAL

    Mine Engineer EIT (Engineer in Training) 65 / 75 65 / 75

    Mine Engineer 70 / 100 70 / 100

    Senior Mine Engineer 100 / 125 100 / 125

    Chief Engineer 110 / 130 110 / 130

    Mine Superintendent 120 / 150 120 / 150

    Mine Manager 135 / 150 135 / 150

    Project Manager 110 / 125 110 / 125

    Geotechnical Engineer 120 / 130 120 / 130

    General Manager/Operations Manager 150 / 200+ 150 / 200+

    Maintenance Supervisor 80 / 120+ 80 / 120+

    Maintenance Manager 115 / 160 115 / 160

    MiningGeology

    JOB TITLE VANCOUVER MONTREAL

    Geologist GIT (Geologist in Training) 50 / 60 50 / 60

    Geologist 60 / 80 60 / 80

    Senior Geologist 80 / 110 80 / 110

    Project Geologist 110 / 120 110 / 120

    Chief Geologist 115 / 130 115 / 130

    VP Exploration 120 / 180 120 / 180

    VP Exploration Ex-pat 175-200+ 175 / 200+

    Mine Geologist 60 / 90 60 / 90

    ABOUT US

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    Metallurgy

    JOB TITLE VANCOUVER MONTREAL

    Process Metallurgist 90 / 125 90 / 125

    Metallurgist 90 / 115 90 / 115

    Senior Metallurgist 115 / 130 115 / 130

    Chief Metallurgist 110 / 135 110 / 135

    Superintendent Metallurgy 130 / 145 130 / 145

    Group Metallurgist 140 / 190 140 / 190

    Health, Safety & Environment

    JOB TITLE VANCOUVER MONTREALHSE Manager 110 / 150 110 / 150

    H&S Specialist 75 / 85 75 / 85

    Environment Specialist 75 / 85 75 / 85

    Environment Coordinator 70 / 85 70 / 85

    Environmental Technician 50 / 60 50 / 60

    Safety Coordinator 65 / 75 65 / 75

    Safety Loss Control Supervisor 90 / 105 90 / 105

    Environmental Superintendent 95 / 110 95 / 110

    We are the worlds leading recruiting

    experts in qualified, professional andskilled work. By truly understanding

    our clients and candidates, locally and

    globally, we help companies and people

    achieve lasting impact.

    Opening our first Canadian office in

    2001, Hays has since grown to become

    a national recruiting presence. We have

    offices in Calgary, Kitchener, Mississauga,

    Montral, North York, Ottawa, Toronto and

    Vancouver. From these locations, we offer

    you the best of our expertise combined

    with a detailed understanding of the local

    factors that make businesses unique.

    We believe the right job can transform

    a persons life and the right person can

    transform a business. Working closely with

    our private and public sector clients across

    the country, we place candidates into the

    right permanent positions, contract roles

    and temporary assignments into industry

    sectors such as:

    Accounting & Finance

    Construction & Property

    Human Resources

    Information Technology

    Manufacturing & Logistics

    Mining

    Office Support

    Pharma

    Procurement

    Sales & Marketing

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    Calgary660-630 6th Avenue SW

    Calgary AB T2P 0S8

    T: 403 269 HAYS (4297)

    F: 403 705 3399

    Mississauga701-201 City Centre Drive

    Mississauga ON L5B 2T4

    T: 905 848 HAYS

    F: 905 566 8877

    Montral500-2001 rue Universit

    Montral QC H3A 2A6

    T: 514 788 HAYS

    F: 514 788 4298

    North York1802-5775 Yonge Street

    North York ON M2M 4J1

    T: 416 223 HAYS

    F: 416 223 4232

    Ottawa320-45 OConnor Street

    Ottawa ON K1P 1A4

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    Toronto600-6 Adelaide Street East

    Toronto ON M5C 1H6

    T: 416 367 HAYS

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    Vancouver2150-1050 West Pender Street

    Vancouver BC V6E 3S7

    T: 604 648 HAYS

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    Canadian Headquarters

    402-1500 Don Mills Road

    North York ON M3B 3K4T: 416 367 HAYS

    F: 416 203 0277

    hays.ca

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    jurisdictions. HAYS 2011

    NA-03286-1