04:ENGAGE

SO YOU’RE AN AMERICAN? A GUIDE TO ANSWERING DIFFICULT QUESTIONS ABROAD

1

HAVING A PLAN

Before you go out, think about what

you’re comfortable talking about and

what might be off-limits. Try to plan for

what to do if you encounter topics that

feel too private or uncomfortable, or

conversations that seem inappropriate.

• Try to tailor your responses to the host culture and develop culturally

appropriate responses to intrusive questions.

• Remember, humor can go a long way.

• Have a handful of positive things to say about the people and the

culture you’re in.

PLAN FOR ENGAGEMENT

SO YOU’RE AN AMERICAN? A GUIDE TO ANSWERING DIFFICULT QUESTIONS ABROAD

2

IN CONVERSATION

Active Listening

Eye Contact

Body Language

Be engaged in the conversation, actively respond, and ask relevant questions if necessary.

Generally, it’s good to maintain eye contact, but this will depend on the situation. Customs regarding eye contact vary across cultures and different rules may apply when communicating with the opposite gender.

Know proper greetings and common expectations for personal space in order to make the conversation comfortable. Try to avoid sitting with your arms crossed, as it can appear unfriendly or unengaged.

04:ENGAGE

POLITENESS

SO YOU’RE AN AMERICAN? A GUIDE TO ANSWERING DIFFICULT QUESTIONS ABROAD

3

Responding Appropriately

Proper Attire

If attending an important meeting or social function, make sure that your attire is appropriate in its formality.

When answering, try to avoid interrupting the person with whom you are speaking.

SO YOU’RE AN AMERICAN? A GUIDE TO ANSWERING DIFFICULT QUESTIONS ABROAD

4

It helps to get familiar with the

expectations for normal conversation in

your new culture. Like any skill, the more

you learn and the more you get out there

and practice, the easier things become.

As you’re getting started, be sure to take

cues from the people with whom you are

communicating. This will help you navigate

many conversations more smoothly. It will

also help you adjust your own expectations

over time.

SUMMARY

PLAN FOR ENGAGEMENT