1. The Behavioral Perspective HathroneExperiments Faculty Chandra Shekhar Pandey

2. behavioural managementperspective placed much moreemphasis on individual attitudes andbehaviours and on group processes,and recognized the importance ofbehavioural processes in theworkplace.www.managepedia.blogspot.com 3. Why this theory came intoexistence? The background : Failure of classical management theories Unionizationwww.managepedia.blogspot.com 4. Hathrone studies Hathrone studies were conducted byElton mayo and his associates. These experiments were conducted inWestern Electrics Hathrone plantnear Chicago (1927-32)www.managepedia.blogspot.com 5. The four experiments of Mayo1. Illumination experiment2. The relay assembly test room3. Interview experiments4. Bank wiring observationwww.managepedia.blogspot.com 6. 1.Illumination experimentThe productivity of workers increased both the times when light was increased or decreased.It means there is something other than physical factors which is affecting productivity.www.managepedia.blogspot.com 7. 2. The relay assembly test roomexperiment Friendly observation and value given to employees resulted in higher productivity www.managepedia.blogspot.com 8. 3. Interview experiments Revealed the importance of listeningto the employees feelings, problemsand use of counseling interviewes. www.managepedia.blogspot.com 9. 4. Bank wiring observation Informal organization Rate busters Rate chiselers Group pressure on individual workersworked stronger than financialincentives. www.managepedia.blogspot.com 10. Importance of Hawthroneexperiments Impetus to human relationsapproach, personnel managementand O.B Focus on workers and peoplesperspective Informal organizations www.managepedia.blogspot.com