hashcaster business overview

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Business Overview Real-time Event Media Copyright Geoff Clendenning, 2012

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Page 1: Hashcaster business overview

Copyright Geoff Clendenning, 2012

Business OverviewReal-time Event Media

Page 2: Hashcaster business overview

Copyright Geoff Clendenning, 2012

Our Mission

“To transform events into conversations by helping our clients

manage, engage, connect, and measure their event on Twitter.”

Page 3: Hashcaster business overview

The Hashcaster Solution

Copyright Geoff Clendenning, 2012

Hashcaster brings your two audiences together!

#hashtagCommunity

Live EventAudience

Page 4: Hashcaster business overview

Copyright Geoff Clendenning, 2012

The Good & Bad about #Hashtags

• #hashtags are a user driven experience.• A community tends to spontaneously form

around a #hashtag.• For event organizers, managing a trending

#hashtag is very challenging.• For the user, keeping up with a trending

#hashtag is like drinking from a fire hose.

Page 5: Hashcaster business overview

Hashcaster Solution

• Provide a focal point for your #hashtag community online and at the event.

• Capture valuable user generated content.– Tweets, stories, photos & videos

• Expand the reach & engagement of your event through viral social media.

• Quantifiably measure your event, your audience reach and advertiser engagement.

Copyright Geoff Clendenning, 2011

Page 6: Hashcaster business overview

Copyright Geoff Clendenning, 2011

HASHCASTER PLATFORMOverview of the

Page 7: Hashcaster business overview

How Hashcaster Works

Copyright Geoff Clendenning, 2012

Page 8: Hashcaster business overview

Copyright Geoff Clendenning, 2012

Hashcaster does three things…

1. Curate the Twitter stream.– Capture a stream of tweets: hashtags, keywords or lists.– Sort & catalog stories, photos & videos.

2. Apply analytics.– Analyze the Twitter stream: proprietary algorithms– Figure out who and what is important.– Measure how people behave and interact at your event.

3. Filter behavior.– Filter the Twitter stream for specific behaviors by members of

your community.– Respond with specific actions to this behavior.

Page 9: Hashcaster business overview

Moderation

• All content captured by Hashcaster is filtered and cued for moderation.

• Moderation tools provide the following capabilities:– Filter for profanity & SPAM– Block users– Favorite users

Copyright Geoff Clendenning, 2012

Page 10: Hashcaster business overview

Tweeted Notifications

• The Hashcaster system automatically tweets out notification on the event hashtag using the organizer’s Twitter handle when:1. #event hashcast update http://hashca.st/9z41m new

contributions from: @xxxx @xxxx

2. #event top influencers on hashcaster http://hashca.st/9z41m @xxxx @xxxx

• The frequency of each update will vary dependent upon the amount of traffic on the event hashtag.

• Notifications have a strong social networking effect on the hashtag community.

Copyright Geoff Clendenning, 2012

Page 11: Hashcaster business overview

Live Updates

• The organizer can provide one or more users with a special hashtag they can use to elevate the priority of a specific tweets.

• These tweets are then displayed in real-time in a designated section of the hashcast site, mobile app and wall display.

• Organizers can communicate important messages to their audience without being lost in a busy hashtag.

Copyright Geoff Clendenning, 2012

Page 12: Hashcaster business overview

Real-time Advertising

• Advertisers can be provided with a special hashtag to designate which of their tweets are sponsored or promoted tweets.

• These promoted tweets are then displayed in a high profile area of the hashcast site, mobile app and wall display.

• Advertisers can use these tweets to drive traffic to their booth and to online resources.

Copyright Geoff Clendenning, 2012

Page 13: Hashcaster business overview

Measurement

• Hashcaster is the first platform that allows an event organizer to quantifiably measure their event.

• Hashcaster generates two streams of data for analysis:1. Twitter data2. Hashcaster data

Copyright Geoff Clendenning, 2012

Page 14: Hashcaster business overview

Community Building

• Each Hashcaster site is archived on the web after the event; this provides the organizer with an ongoing community retention and event promotion tool.

• The Hashcaster site is SEO optimized to rank well in Google and other search engines.

• Members of the #hashtag community can continue to engage content on the site, driving new follows, RTs & replys.

• Event organizers can drive traffic from their Hashcaster site to a registration page for their next event.

Copyright Geoff Clendenning, 2012

Page 15: Hashcaster business overview

HASHCASTER LIVE!Case Study: HRPA

Copyright Geoff Clendenning, 2012

Page 16: Hashcaster business overview

hrpa.hashcaster.com

Copyright Geoff Clendenning, 2012

Page 17: Hashcaster business overview

Hashcaster Twitter Wall

Copyright Geoff Clendenning, 2012

Hashcaster Twitter Wall @ HRPA2012

Page 18: Hashcaster business overview

Twitter Metrics

Copyright Geoff Clendenning, 2012

Twitter Stats 2012 2011 Change % ChangeTotal twitter mentions in the period 2,187 999 1,188 119%Average mentions per day 312 142 170 120%Total unique authors 443 184 259 120%

Approximately 3,000 users attended the 2012 show

2012-01-30 2012-01-31 2012-02-01 2012-02-02 2012-02-03 2012-02-04 2012-02-050

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0%

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100% 98%

134%

91%

378%

267%

Tweets HRPA2012 Tweets HRPA2011 % Change

Page 19: Hashcaster business overview

Copyright Geoff Clendenning, 2011

Hashcaster MetricsAverage time on site 40 minutes per visitor!

Copyright Geoff Clendenning, 2012

01-2

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95 10092

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31

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2027

20 165 8

513 Total Visits

158 Mobile Visits

74%

9%

7%

2% 1% 1%

Referral by Source

t.colinkedin.comhootsuite.comm.paper.lifacebook.comhrpa.ca

20% post event surge

Page 20: Hashcaster business overview

PRICING MODELHashcaster

Copyright Geoff Clendenning, 2012

Page 21: Hashcaster business overview

Services Provided

• Each hashcast includes the following services:– Event branded hashcaster site.– Community monitoring by #hashtag & list.– Event moderation services.– Story curation and categorization.– Real-time tweets, photos & videos.– Live updates.– Real-time advertising.– Twitter and Hashcaster analytics.– 1 year of hosting of your Hashcaster site

Copyright Geoff Clendenning, 2012

Page 22: Hashcaster business overview

Pricing Model

• Three components to the pricing model:1. Service fee based on the duration the Hashcaster

platform is actively curating your hash tag.2. Access fee for implementation of real-time

advertising.3. Ad management fee based on a percentage of

the ad revenue sold by the event organizer on the site.

Copyright Geoff Clendenning, 2012