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irelandISO27001Croke Park, 19th april 2016

ISO27001 Ireland is an event driven by the need for data/information security within Irish business, Data Centres, Government Bodies, Financial Institutions and all organisations controlling the flow of information through their infrastructure. The event is specifically designed to encourage networking and open discussion between keynote speakers who have achieved the standard and our audience of companies who are either on the journey, or considering implementing ISO27001.

key benefits to your business

Improves & maintains competitive edge

Win more business particularly where procurement specifications require higher IT security credentials

Compliance with legal, statutory, regulatory and contractual requirements

Provide assurance to stakeholders, such as clients and shareholders

Business continuity is assured through management of risk, security issues and concerns

616 Edenderry Business Campus,Edenderry, Co.Offaly. Ireland

Tel: 046 977 3434www.boxmedia.ie

Driven By The neeD For inFormaTion SecuriTy in irelanD

WorksHoPsMANAGING TACIT KNOWLEDGE IN THE INFORMATION/DATA SECTOR

Including maintenance management case examples

Time: 10am – 1.00pm

The workshop is being funded by the Lean Water & Energy Skillnet through the National Training Fund of the Department of Education and Skills.

The Lean Water & Energy Skillnet is a national training network of large water & energy users across Ireland. It is managed by Central Solutions Ltd on behalf of member firms. Members have access to range of subsidised training events. The network’s flagship Lean Utilities Programme delivered in conjunction with the University of Limerick, provides accredited Lean training combined with project delivery and mentoring. Full details of all training programmes can be found at www.leanskillnet.com

WorksHoP backgroundTacit knowledge and knowhow is inherently difficult to manage, it is derived from experience and can be hard to explain or to write down. As a result is not as easily available to organisations when the person is absent. It is often lost to an organisation when an experienced person retires or leaves. This is true of many functional areas in the Pharmaceutical sector including maintenance management and IT. The challenge for organisations then is to capture and leverage that knowledge for competitive advantage.

Participants in this training workshop are free but limited and on a first come first served basis. Attendees need to reserve in advance by email to skillnet@futureinfood.ie or click the button below and fill out the form no later than 19th of February.

Learning outcomesHaving successfully completed the workshop the participant will be able to:

- Articulate the concept of tacit knowledge and its importance in pharmaceutical manufacturing and maintenance management settings- Identify and evaluate the drivers of and barriers to knowledge sharing, seeking, capture and access within their organization- Propose interventions for their organisation to improve its tacit knowledge readiness

agenda- What is tacit knowledge?- Knowledge sharing, seeking, capture and access- Measuring tacit knowledge readiness- Case Study: Reducing mean time to repair in a manufacturing setting- Drivers of and barriers to tacit knowledge sharing, seeking, capture and access- Organisation interventions to improve performance

Workshop delivered in conjunction with the Knowledge Insights Inventory at the University of Limerick.

Box Media, 616 Edenderry Business Campus, Edenderry, Co. Offaly | E: ronan@boxmedia.ie | T: + 353 46 9773434

www.iso27001ireland.com

EXHIBITORS INCLUDE

SPONSORED BY

to reserve your deLegate seat visit WWW.iso27001ireLand.com or emaiL susan@iso27001ireLand.com to request your deLegate Pack

irelandISO27001Croke Park, 19th april 2016

guest sPeakers & running order guest sPeakers & running order 9.00am WeLcome & introduction

9.10am conor moLLoy // event cHairmanConor Molloy is an independent energy advisor, accepted as a member of the Association of Energy Engineers, CILT, FTAI, IMCA and EVO. With an MSc in Energy Management and Renewable energy from University of Ulster, he is a Certified Energy Manager (CEM), Measurement & Verification professional (CMVP) and trainer for ISO50001. In recent times, he has trained ESOS Lead Assessors in Transport Energy Auditing at the request of the UK Government’s Environment Agency, led the publication of EN 16247-4 Europe’s transport energy audit standard and contributed to ISO50004.Since 2005, Conor’s day job has been helping business’ save fuel and manage their energy usage for profit and reduced emissions.

9.20am cHris keogH // eir (eircom) – Head of cLient servicesAs Head of Service Management I manage a Team of 14 Service Managers who are the main point of contact between eircom Business Solutions and its top 180 customers through the full Service Lifecycle. I also manage the Service Performance between eircom and its 3rd Party Partners and various internal departments across Core Network, IT Managed Services and Mobile to drive Continious Service Improvement aligned with ISO20000 Service Strategy and Management.

9.45am JoHn ryan // ZinoPy – ceoJohn Ryan is CEO of Zinopy, which he co-founded in 2010. John has over 20 years’ experience in the IT industry gained in high profile roles in the IT Security market with Entropy and in Software Development with Expert Edge. He has breadth of technical experience in all areas of networking and security, with a particular focus on data security and enterprise risk management. John is a regular speaker at industry eventss.

10.10am garry connoLLy // Host in ireLand – ceoGarry Connolly has over 20 years of both entrepreneurial and executive experience in assisting foreign direct investment companies to achieve global success. Garry currently serves as President and Founder of Host in Ireland, where he oversees the direction and promotion of the industry-led and sponsored initiative to further promote Ireland as an optimum location to host digital assets. He is also responsible for the recruitment and support of the initiative’s sponsors and partners. Garry is also the Founding Partner of GconnTec, where he provides various companies seeking to get established and expand their footprint within the EMEA region with recruitment, voice/data infrastructure sourcing, IT, hosting and other core business support. Prior to GconnTec, Garry served as Co-founder of 4front International Group, a company that supports customers looking to relocate, expand or invest in Ireland. He also co-founded Engage Technologies, Ltd., where, after a successful acquisition of Bellscan in 2000, he successfully redesigned and re-mastered the company’s portfolio of products for the Web and in 2004, changed the platform from a closed operating environment to an open standards-based platform. In 1994, Garry co-founded BridgeCom, the leading voice and data systems integration company in Ireland, prior to its acquisition by Esat Telecom (BT Ireland) in 1998. His professional tenure also includes various management, sales and sales engineering positions in the telecommunications industry, including British Telecom Professional Services, ICL Fujitsu and BA Systems.

10.35am bruce HoPkins // vodafone – tecHnicaL security managerBruce has over 18 years of experience in security, risk management, continuity and disaster recovery, and a background in Programme Management, Systems Implementation, Electronic Engineering and R&D. Building on 6 years as an IT, risk and security consultant to over 50 of Ireland’s leading businesses, Bruce has spent the last decade in senior roles in Vodafone Ireland, in Vodafone Group, and in Vodafone UK – one of the world’s largest markets. A Certified Information Security Manager (CISM), and Certified Information Systems Auditor (CISA), Bruce has an in-depBruce Hopkinsth knowledge of security, risk and technology controls in business.

11.00am refresHment break // q&a session

11.40am micHaeL broPHy // certification euroPe – ceoMichael’s expertise is in the fields of national and international standards and compliance assessment. Experienced in information security standards for Government, Military and various business sectors (pharmaceutical, telco, financial, IT and security printing sectors). Michael advised on the establishment of standards at national and international level as has particular expertise in the field of electronic signatures, developing national legislation and national regulatory bodies to govern the use and legal basis for electronic signatures.

12.05Pm cLaire staunton // circuLator – oPerations managerSpecialties: Project Managment, Data Integrations, Full Campaign Management, Account Management, Product Development, Email Marketing, QA & Testing, Product Design, 3D Visualisation / Rendering, Concept Sketching / Rendering, HTML, Graphic Design

12.30Pm karL coffey // an Post – cHief enterPrise arcHitect Karl has 28 years’ experience in IT the majority of which has been with An Post and its subsidiary company PCI eCommerce Solutions Ltd. Karl has worked primarily in systems design and development with particular focus on integration of An Post’s retail Post Office, PostPoint and web channels with a wide variety of third party customer organisations in banking and financial services, local and central government, utilities and mobile telcos. Karl is currently Chief Enterprise Architect in An Post having previously held the position of CTO in PCI and as part of his portfolio has overall responsibility for Information Security in An Post. PCI was one of the earliest organisations in Ireland to formally adopt ISO 27001 having been formally certified since 2003. An Post achieved certification in 2013 and Karl has spearheaded the programmes to achieve and sustain certification in both organisations.

1.00Pm LuncH // q&a session

2.10Pm mark adair // mason Hayes curran – senior associateMark is a Senior Associate on the Technology law practice group at Mason Hayes & Curran in Dublin. He acts for clients in Ireland and internationally on a broad range of complex technology and telecommunications transactions. He has a particular focus on the areas of cloud computing, software and fintech. Mark has developed deep subject matter knowledge and experience in these areas and often works at the cutting-edge of law and technology when assisting clients in establishing innovative new digital and online products and services. He also has expertise negotiating on behalf of users and suppliers in relation to global technology projects and outsourcing. Mark has presented across Ireland on managing the legal and business risks in cloud computing and regularly coaches organisations on how to negotiate and win better positions in their technology and telecommunications contracts. Mark is a graduate of the University of Cambridge and the University of Sydney.

2.35Pm vincent duffy // revenue commissioners - PrinciPaL officer & ctoVincent has worked in Revenue IT for over 29 years across many IT disciplines. He implemented and achieved certification to the ISO27001 Information Security Standard in Revenue in 2009 and the ISO22301 Business Continuity Standard in 2010. Revenue continues to retain these standards.

3.00Pm roHan singLa & andreW Harbison // grant tHornton

roHan singLa // manager Rohan Singla is a Manager in Grant Thornton’s I.T advisory practice and plays a key role in the provision of cyber security services. He advises clients in Ireland and internationally on a range of technology, cyber security, technology fraud and risk issues including cyber security assessment and breach response. He has acted in various security roles for several clients in Ireland. In addition, he has held software development and testing roles in the financial industry and start-up firms in India and Ireland. Rohan holds an MSc in Computer Science from University College Dublin, Ireland and a B.E in Computer Science from University of Mumbai. Rohan lectures on cyber-crime and secure development at Institute Technology of Blanchardstown as part of the M.Sc. in Digital Forensics and Security. Rohan is a Certified Ethical Hacker, Certified Management Consultant, ITIL v3 and six sigma certified.

andreW Harbison // director - digitaL forensics Andy joined Grant Thornton in 2009, having previously established and led the IT forensics units at two Big Four firms. image006.pngHe is the most experienced computer forensics investigator in private practice in Ireland. He has completed in excess of 350 separate computer investigations for clients ranging from multinational companies and major financial services companies to small and medium sized enterprises and private individuals. He has innovated a number of important IT investigative techniques and seen them put into Irish precedent. He is the country’s most experienced electronic discovery practitioner and has completed dozens of e-discovery assignments under Irish, UK and US rules of evidence. He has recently written chapters on computer fraud and electronic discovery for the Law Society of Ireland Solicitors’ Practice Guides, and advised the Law Society committee on electronic discovery.

3.25Pm ronan nicHoLson // irisH credit bureau – netWorks managerA highly, motivated, committed and driven individual whose sole purpose is to ensure that the customer receives a world class service. In addition to the key competencies required for a Senior Executive I excel at engaging with people to ensure optimum performance for both the business and the individual concerned. I am committed to the concepts of best in class and strive for continuous improvement in both my professional career and personal development.

3.50Pm JoHn sHaW // fintrax – Head of information tecHnoLogyHead of Information Technology Services at Fintrax, joined the company in August 2015. Technology Leader with 25 years experience in the Energy, Pharma and Manufacturing sectors. Previously held senior leadership positions in Kingspan, Mainstream, Pfizer, Accenture and General Electric. Skilled in delivering business value via practical Technology strategies. Collaborative approach to business process improvement, strategic partnership, service excellence. Chartered Engineer, Fellow of Engineers Ireland, Senior Member of IEEE, European Professional Engineer. MBA in Technology Management, Honours Degree in Electronics Engineering, Certified Project Management Professional. Active member of Innovation Value Institute, Chair of Computing Division at Engineers Ireland 2012-2013.

4.20Pm cHairman summary & event cLose

ireland

ISO27001