harvey nash / kpmg cio survey 2017
TRANSCRIPT
INTERNAL USE ONLY
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ABOUT THE SURVEY
4,500 RESPONSES
US$1/3 trnIT budget
TWODECADES86
COUNTRIES
Here we provide a high level overview of the key findings from this year’s survey.
Come along to one of our CIO events around the world to hear the in-depth results and a panel debate discussing the findings.
Register for an event, or request the full report at:
www.hnkpmgciosurvey.com
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64%Are adapting tech plans due to wider/global political, business and economic uncertainty
A YEAR OF TURBULENCE?
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8%
11%
26%
39%
45%
49%
52%
Moving offshore resourcesonshore
Restricting investment oninnovation
Reducing longer-term (3+years) planning
Working more with trustedpartners
Investing more in cybersecurity
Finding a way to work withrestrictued budgets
Creating a more nimbletechnology platform
CHANGEABLE TIMES REQUIRE MORE NIMBLE TECHNOLOGY
How have you adapted your technology plans
to deal with uncertainty?
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BOARD PRIORITISES ‘THE BASICS’
What are the key business issues that your
management board is looking for IT to address?
2016 2017Change past
12 months
Delivering consistent and stable IT performance to the business
52 63 21%
Increasing operational efficiencies 58 62 7%Improving business processes 57 59 3%Saving costs 50 54 8%Developing innovative new products and services 42 51 21%Delivering business change 46 46 0%Enabling business change 43 42 -2%Driving revenue growth 40 40 0%Cyber security 41 40 -2%Managing operational risk and compliance 36 34 -6%Better engagement with customers/prospects 38 31 -18%
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43% 47% 42% 36%25% 28%
39% 43% 42% 46% 44% 45% 46%
34%34% 42%
44%
33% 29%
31% 29% 30%31% 32% 33% 33%
INVESTMENT GROWING
Increased
Same
Proportion of IT budgets that have increased
or remained static over the last year.
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38%44% 45% 46% 46%
42%
50% 52% 54%50% 51%
57%62%
67%
75%
61%56%
64% 64%69% 68% 68% 66% 68% 67%
71%
0%
10%
20%
30%
40%
50%
60%
70%
80%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
% saying strategic influence of CIO is growing% of IT Leaders who sit on Exec Board
STRATEGIC INFLUENCE GROWS…
BUT THERE’S MORE WORK TO DO…60% believe the IT leader should be leading innovation
26% actually are
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CYBER THREAT GROWS
Greater threatMajor cyber attack in last 2 years
Less preparedCIOs feeling ‘very well prepared’
32%2017
28%2016
25%2015
22%2014
21%2017
22%2016
23%2015
29%2014
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ANALYTICS REMAINS MOST SCARCE SKILL
In which areas are you suffering from a skills
shortage?
2016 2017 % change
Big data / analytics 39% 42% 8%Business analysis 29% 34% 17%Enterprise architecture 27% 34% 26%Technical architecture 27% 32% 19%Security and resilience 27% 28% 4%Project management 32% 26% -19%Development 27% 25% -7%IT strategy 24% 23% -4%Change management 25% 22% -12%Digital 23% 21% -9%Business relationship management 18% 18% 0%
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DIGITAL STRATEGIES GROW
27%
35%
41%
2015 2016 2017
Proportion of organizations with
enterprise-wide digital strategies
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ONLY A SMALL GROUP OF ORGANIZATIONS ARE DRIVING TRUE COMPETITIVE ADVANTAGE
How effective has your organization been in
using digital technologies to advance
its business strategy?
19%
63%
18%
Very effective
Not very effective
Moderately effective
“DIGITAL LEADERS”
THE DIGITAL LEADER
THE DIGITAL LEADER
1. Builds a stable and secure infrastructure
2. Makes aggressive investments in agile and disruptive technologies
3. Aligns business and IT strategy, from front to back office
4. Focused on innovation and growth
Lisa HeneghanGlobal Head of Technology Management ConsultingKPMG International
Organizations have moved on from a world of strategizing and talking about digital, to one in which they are actually making it happen, and we are now seeing widespread and active implementation of large scale digital transformation..
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Lisa HeneghanGlobal Head of Technology, Management ConsultingKPMG International [email protected]
Marc SnyderManaging Director, Head of Technology Centre of ExcellenceKPMG in the [email protected]
Come along to one of our CIO events around the world, to find out more.
Register for an event, or request the full report at:
www.hnkpmgciosurvey.com
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