harvard phone service packages v7.0 service bundle voicemail end user feature portal supports > 1...
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Harvard Phone Service Packages v7.0
Service Bundle
Voicemail
End User Feature Portal
Supports > 1 line
On-line Phone Directory
Single Number Reach
Supports > 1 Device
Soft Phone Client laptop
Soft Smartphone Mobile Client
Supports up to 10 Devices
Basic X X
Office X X X X X X X X X
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Harvard Phone Primary Service Bundles v7.0
Harvard Phone Service Offering
User Requirements Sample Use Case Service Device Type
Basic Public space or areas with very basic telephony needs. Speakerphone included.
Open areas, hallways, small conference rooms, low use offices, labs.
Cisco 3905
Office Users with moderate to high telephony needs. Choice of desk phone or softphone client on multiple devices (iPad, laptop, smartphone). Desk phone option supports 4 directory #’s and GigE desktop interface. Support for Single Number Reach (SNR) & BYOP.
Traditional faculty or staff office worker; mobile or international office worker; small conference rooms; BYOP
Cisco 7841 and/or JabberSoft client
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Harvard Phone Specialized Service Bundles v7.0
Harvard Phone Service Package
User Requirements Sample Use Case Service Device Type
Call Coverage An administrator who manages and covers phone functions for many users in his or her department. One sidecar has support for up to 23 directory numbers. An additional sidecar expands to 41 numbers. Voicemail, SNR and soft phone are included. GigE desktop interface. Power brick recommended.
Administrator covering and managing phone service for up to 41 other people.
Cisco 8851 w/ sidecar(s)
Conference Room Larger conference rooms with interactive needs; high quality speaker phone and option for distributed microphones. Power brick recommended.
Conference rooms Cisco 8831
Call Center (CIC), Elevator, alarm, blue light, fax student lines, emergency, battery operated phones
Services that are exempt from VoIP service at this time. These may potentially shrink over time. These services will be re-evaluated at a future time.
None These service types will stay on analog legacy Centrex
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