harrenmedia research white paper: overview of smartphones us hispanic november 2010

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Research Staff : Laura Morales MKT and Digital Intelligence and Engel Fonseca VP Digital Value Generation North Cone. Overview of Smartphones usage and adoption by the US Hispanic Online Users. November 2010. Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be duplicated or modified without written consent from the authors or Freemount S de RL de CV.

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What is Harrenmedia Research?Is Harrenmedia’s division focused on providing significant data and identifying the vertical opportunities by means of research, analysis and partnership with allies to find solutions for agencies and advertisers.Follow us at: www.twitter.com/hm_researchWhitepaper objective:To provide a general overview of the usage, consumption and adoption of the Smartphones by the US Hispanic Online Users.

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Page 1: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Research Staff : Laura Morales MKT and Digital Intelligence and Engel Fonseca VP Digital Value Generation North Cone.

Overview of Smartphones usageand adoption by the US HispanicOnline Users. November 2010.

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be duplicated or modified without written consent fromthe authors or Freemount S de RL de CV.

Page 2: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

What is Harrenmedia Research?

Is Harrenmedia’s division focused on providing significant data and identifying the vertical opportunities by means of research, analysis and partnership with allies to find solutions for agencies and advertisers.Follow us at: www.twitter.com/hm_research

Page 3: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Whitepaper objective:

To provide a general overview of the usage, consumption and adoption of the Smartphones by the US Hispanic Online Users.

Page 4: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Methodology:

For the analysis of the US Hispanic consumer behavior andprofile regarding adoption of new technologies and mobilephones, we harvest data from the most recent studies fromvarious sources such as:

1. Comscore

2. IAB

3. Pew Hispanic Center

4. E-Marketer

*US States with the biggest Hispanic population density according to CensusScopehttp://www.censusscope.org/us/map_hispanicpop.html

Page 5: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

For the analysis of the hispanic online users navigation behaviorthe top sites where the hispanic online community - that ownsmartphones or are interested in having one – surf, weredetermined using information from Alexa® and Google Adplanner®filtering variables:1. Country: USA2. Language: Spanish3. States: California, Arizona, Texas, New Mexico, Colorado and

Florida*4. Keywords searched: mobile phones, smartphones, verizon,

sprint, blackberry, iphone, android

Methodology:

Page 6: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Background:

234 millionAmericans ages 13

and older usedmobile devices.

Latest Comscore Mobilens* Report states that in September 2010:

58.7 million people in The U.S. owned

smartphones during thethree months ending in

September, up 15 percentfrom the preceding three

month period

Page 7: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Hispanic population is the biggest minority in the US*

Background:

*IAB Hispanic Resarch Group - U.S. Latinos Online: a driving force. Published by IAB May 5, 2010. http://www.iab.net/insights_research/947883/us_latinos

Page 8: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

And they are willing to buy!

Background:

*IAB Hispanic Resarch Group - U.S. Latinos Online: a driving force. Published by IAB May 5, 2010. http://www.iab.net/insights_research/947883/us_latinos

Page 9: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Hispanics online: A fast growing community that eagerly accept, use and adopt digital technologies*

YEST

ERD

AY 9% growth

2009‐2010, 3x thatof non‐HispanicWhite Alone TO

DA

Y: 30M Hispanics are online (2010)

59.5% of Hispanicpopulation

13% of total online users

TOM

OR

RO

W

39M Hispanics willbe online in 2014

70% of Hispanicpopulation

16% of total online users

32% growth, 4x that ofnon‐Hispanic White Alone

*IAB Hispanic Resarch Group - U.S. Latinos Online: a driving force. Published by IAB May 5, 2010. http://www.iab.net/insights_research/947883/us_latinos

Background:

Page 10: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Hispanic dominant & Biculturals represent 54% of Online Hispanics & 71% of Offline Hispanics. Hispanic dominants are theearly adopters.*

Background:

*IAB Hispanic Resarch Group - U.S. Latinos Online: a driving force. Published by IAB May 5, 2010. http://www.iab.net/insights_research/947883/us_latinos

Page 11: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Background:

*IAB Hispanic Resarch Group - U.S. Latinos Online: a driving force. Published by IAB May 5, 2010. http://www.iab.net/insights_research/947883/us_latinos

Page 12: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

*IAB Hispanic Resarch Group - U.S. Latinos Online: a driving force. Published by IAB May 5, 2010. http://www.iab.net/insights_research/947883/us_latinos

Page 13: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

The Hispanic mobile suscriber is*:

1. Both male and femaleof

2. 18-34 years old with an

3. income from 25k to 75k (mayority fits into the 25k to 50k slot). They are

4. employed full time andmostly

5. Mexican; MexicanAmerican or Chicano

*Data from: comScore MobiLens, Dec ’09 3MA

Hispanics and mobile phones:

Page 14: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

“Hispanics cannot imagine daily lifewithout their mobile phones and credit the

technology with strengtheningrelationships and keeping them connected

to their social world, not just friends andfamily,”

Lisa E. Phillips, eMarketer senior analyst and author of the report “Hispanic Mobile Users and Usage.”

Hispanics and mobile phones:

Page 15: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.*Pew Research Center, More Cell Phone Owners Use an App for That July, 2010.** Comscore MobiLens, Dec ‘09 3MA

Hispanics love to use their

Mobiles

Hispanics and mobile phones:There were 15.2M

Hispanic Mobile Subscribers as

reported by comScore MobiLens,

Dec ’09 3MA

40 percent ofHispanic adults use their mobile phone

to access theInternet*

59 percent ofHispanic

teens accessnews on their

mobiledevices*

Hispanics ages 16 to 25 are more likely than

Hispanics ages 26 andolder to use mobile

technologies tocommunicate with their

friends

62% of Hispanic adults, access the Internet

wirelessly, either froma WiFi/WiMax laptop

connection or throughtheir handheld devicelike a smart phone**

Page 16: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Data from Comscore MobiLens, Dec ‘09 3MA

Hispanics and Smartphones:

22.3% of Hispanic Mobile

Subscribers own a smartphone vs. 16.8% of US Total Mobile Subscribers. As of Dec ’09

3MA.3,391,000Hispanic

smartphone Subscribers.

Page 17: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Top 6 Platforms:

41.6% RIM (Blackberry)

26% Apple (Iphone)

17.8% Microsoft (Windows Mobile)

6.2% Google (Android)

5.9% Palm

2.4% Symbian (Nokia)

Smartphone market share:*

23.6

22.8

14.3

14.3

7.4

Top 5 operators (% share)

Verizon

AT&T Cingular

T-Mobile

Sprint

Metro PCS

Hispanics and Smartphones:

Data from Comscore MobiLens, Dec ‘09 3MA

Page 18: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Where can we reach them?

Our research threw these web sites as thosereaching the most USHispanic dominant audience, interested in smartphones, gadgets and social networking:

Hispanic audience forsmartphones:

Page 19: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

*Data provided by GOOGLE AdPlanner®

Page 20: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

So, the hispanics’ fav sites are:

Search engines: Google, Live.com, about.comOnline Video: Youtube

Social networks: Facebook, Twitter, MyspaceWeb portals: Yahoo!, MSN.com, go.com

Mail and messaging: Hotmail Shopping: Amazon

Auctions: ebayComputers: Apple

Hispanic audience forsmartphones:

Page 21: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

And what about the long – tail?

Long-tail is the term used for those vertical sites that, althougheach on their own don’t have the amount of users as the greatbig sites, alltogether they capture most of the audience we are interested in.

This year, lovetoknow.com*, a site dedicated to provideinformation of US vertical websites (long-tail) Published it’s“Top 10 hispanic sites” and those are:

* Lovetoknow.com Top 10 Hispanic Web SitesLovetoknow.com is an online media company that owns and operates a family of web sites dedicated to providing high quality, usefulinformation to Internet users.

Page 22: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

According to “Love to Know”*, the TOP 10 HISPANIC WEB SITES are:

http://www.lovetoknow.com/top10/hispanic.html

Page 23: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Hispanic audience forsmartphones:

Likes and Interests:

Data from GOOGLE Adplanner® by analizing the top sites for hispanic audiences.

Reggaeton

Ringtones andMobile

Goodies

LatinAmerican

Music

Social Network apps and add-ons.

MexicoCentral America

Page 24: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

Whitepaper

Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

Conclusions:1. Hispanics are the most important minority market in the US2. The mayority is from mexican background, and fully

bilingual.3. Are young and they are employed full time.4. They tend to live in larger households than the non-hispanic

population.5. Like to buy.6. Adopt easily and eagerly the new communication adn

entertainment technologies and are Internet’s heavy users.7. Love their mobile phones, and are increasingly switching to

smartphones.8. The younger, the more they use mobile technologies to

interact socially.

Page 25: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Copyright® Freemount S de RL de CV Mexico D.F. 2010. This document cannot be modified without written consent from the authorsor Freemount S de RL de CV. Partial use of this information should be accompained by the proper credit of the source.

9. Are heavily interested in Reggaeton, Mobile ringtones andgoodies, Mexico, Latin American Music and Social Networking.

10. Can be reachable online in various sites such as:9. Facebook10. Twitter11. Youtube12. Migente.com13. Mocospace.com14. Yahoo!15. MSN.com

Page 26: Harrenmedia Research White Paper: Overview of Smartphones US Hispanic November 2010

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Thank You!Laura Fernanda Morales Marketing and Digital [email protected]

Engel Fonseca VP for Digital Value Generation North [email protected]

Juan José Núñez C.O.O Harrenmedia [email protected]

HarrenmediaPhone: 305-728-7087 2332 Galiano Street, 2nd FloorCoral Gables, FL 33134