harnessing the 'bang': from digital disruption to digital transformation

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Harnessing the 'Bang': from Digital Disruption to Digital Transformation Stephen Huppert © Deloitte Touche Tohmatsu This presentation has been prepared for the Actuaries Institute 2015 Actuaries Summit. The Institute Council wishes it to be understood that opinions put forward herein are not necessarily those of the Institute and the Council is not responsible for those opinions.

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Harnessing the 'Bang': from Digital

Disruption to Digital Transformation

Stephen Huppert

© Deloitte Touche Tohmatsu

This presentation has been prepared for the Actuaries Institute 2015

Actuaries Summit.

The Institute Council wishes it to be understood that opinions put forward

herein are not necessarily those of the Institute and the Council is not

responsible for those opinions.

"Computers in the future may weigh no

more than 1.5 tons.“

Popular Mechanics (1949)

Everything in this 1991

RadioShack ad exists in a

single smartphone.

“I used to say that this is the most important graph in all the

technology business. I’m now of the opinion that this is the most important graph ever graphed.” Steve Jurvetson

Artificial Intelligence Genomics

Connected Home Sensing – Internet of Things

Crypto-Currencies

Robotics 3D Printing

Drones

Mobile Payments

Oculus Rift Wearables

Electric and Connected Cars

E X P O N E N T I A L T E C H N O L O G I E S

A M YR I A D O F D I SR U PT I V E I D EAS AR E N O W BEC O M I N G A R EAL I T Y

Artificial Intelligence

Meet NAO

A humanoid robot

offers basic service

information at the

Bank of Tokyo-

Mitsubishi UFJ's

https://www.youtube.com/watch?v=fAl2FDFR7VM

a c t u a r y

The Internet of Things

Wearables and

insurance

Telematics

Connected

Home

The Sharing Economy

Peer to Peer Insurance

Big Data and Analytics

Applying big

data in

insurance

https://www.youtube.com/watch?v=XT-gOFRHRFc

Social Media

What are actuaries saying on twitter?

https://twitter.com/stephenhuppert/lists/actuaries

https://twitter.com/stephenhuppert/lists/actuariesdownunder

"Investor concern over the threat of new technologies is overstated." Blockbuster analyst report, 1999

Disruptors tend to show these three essential characteristics that enable

them to scale quickly and grow at sometimes unbelievable speed

They have a digital platform to connect supply and demand

They leverage resources outside their organisation

They focus on quick learning by daily experimenting with new ideas

Disruptors being

disrupted

Uber, the world’s largest taxi

company, owns no vehicles

Facebook, the world’s most

popular media owner, creates

no content

Alibaba, the most valuable

retailer, has no inventory

Airbnb, the world’s largest

accommodation provider, owns

no real estate

The Battle Is For The Customer Interface

Tom Goodwin Senior Vice President of Strategy and Innovation at Havas Media.

Continue the conversation

[email protected]

@stephenhuppert

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