happiness: driver of executive performance
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TRANSCRIPT
Happiness: Driver of Executive Performance
Seminar and Workshop for June 2014
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Programme outline
• Introduction
• Exploring happiness
• Drivers of happiness
• Drivers of unhappiness
• Happiness and sales performance
• Managing happiness through lifecycle
• Happiness and executive performance
• Reflections and Q&A
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What to expect?
• Interaction
• Suggestions/recommendations to General Management
• Happiness Plan to improve rewarding work performance
• A Certificate
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Let’s explore happiness
• What is happiness?
• What makes you happy?
• What is important to you?
• Have you chosen the life you want to live?
• Have chosen the work you want to do?
• What gives you a sense of purpose?
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What are your Drivers of Happiness?
Let’s identify your drivers of happiness
1.
2.
3.
4.
5.
Are they dependent on age, socio-economic status, family status etc?
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What are your of Unhappiness
Let’s identify your drivers of unhappiness
1.
2.
3.
4.
5.
Are they dependent on age, socio-economic status, family status etc?
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Exercise 1 - Happy
• Who makes you happy?
• Can they also make you unhappy?
• What makes you happy?
• Can it also make you unhappy?
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Exercise 2 - Unhappy
• Who makes you unhappy?
• Can they also make you happy?
• What makes you unhappy?
• Can it also make you happy?
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Mohandas Gandhi
“Happiness is when what you think, what you say, and what you do, are in harmony”
Do you agree?
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Happiness and Performance Puzzle
• Does happiness matter for performance?
• How important is your own happiness?
• How important is the happiness of others? Why? Does it depend on the person? Are some people more important than others?
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Positive relationships and Happiness
• What are positive relationships (PR’s)?
• De-coupling negative relationships
• Capitalising on PR’s
• PR’s with staff
• PR’s with customers
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Managing Happiness through lifecycle
• Happiness balance sheet
• Happiness cash flow
• Have you done your happiness balance sheet and happiness cashflow?
• Drivers of happiness change with the lifecycle
• Drivers are dependent on the stages of the lifecycle
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Happiness Juggling Act
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Happiness of Selling
• Happy people sell better
• Selling should not involve manipulation and convincing – should be a happy experience
• Don’t become someone other than yourself
• Happy people build DEEP RELATIONSHIPS that build TRUST
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Suggestions – your viewsFor you to be happy within your corporate
environment:
• Your purpose should be aligned with company’s purpose
• What are the strengths of the company?
• What are the weaknesses?
• Can you align your purpose with those of the company?
• What are your suggestions for your employer so that you can even be happier?
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Aligning your happiness with employer’s happiness
• Understanding the company’s vision, mission and strategy
– what is expected?
– what have you delivered?
• Defining your purpose within company
• Aligning your purpose with company’s purpose – how much have you delivered?
• Reaching satisfying achievement - outcome
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Way forward
• What are your plans?
• Where to from here?
• Revisiting KPI’s
• Have we aligned company’s purpose with ours?
• Are we delivering satisfying results?
• Are we happy?
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Your initiatives
• Learn 3 things
• Unlearn 3 things
• Relearn 3 things
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Reflections and Q&A
– Feedback
– Your new performance plan aligning your purpose with the company’s purpose
– Your commitment to stay on the course – results are in implementation
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