hano journeyline
TRANSCRIPT
Hano JourneyLine
Thiyagarajan M, @mtrajan
Rajeef MK @rajeefmk
HanoVision - Makers spend almost all their time on making their crafts not running chores
Hano mobile app helps designer and hobby turned independent business manage their promotion (online) and sales (online and offline)
Simplify and tracking payments◦ Track Orders◦ Track Inventory◦ Track Shipping
Hano JourneyLine
Hano.in
Online Tools Ease Payment Collection in SMM, Easy Photo management Track Orders , Online + Offline
Slow Education - FTU challenges- Inventory – seems key
Hano Mobile App
May15 Jun 15Apr15Nov 14
- Marketplace & Community
- Repeat purchase online, not first - Brand important , artist centric - Between Seller, Buyer side. Focus on Seller
Photo management not key
Narrow segment –Jewellery
Mar 15
Top pain point seem getting new businessBehavior slow
Broaden segment Jewellery
Offline Not Useful
ArtIlaka – Unit of One
Crafters – US, Great VOC
All Online Sellers
Voice Of Customer
Jan 14
PreHano JourneyLine
BridgeVendor
Google Ads Test Positive
Interview with Customer, not a big problem
Pivot to horizontal purchase
SafeSME
5 Customer Interviews Problem not top 5
FlowPal
Surprises from customer interview“Eliminate non core distraction to create flow for startups”
Is non core problem (accounting, marketing, legal right)Is TAM big ? Is NEP right solution ?
10 customer interviewed ( tech, non-tech SMB) Few have problem, not top 3 or 5
Hano
Nov13 Dec13Oct13Sep13Aug13
Customer InterviewsFMH (SoulSante, Kitsch Mandi)