handout of webinar about the 6-d model and the certification course in intercultural management
TRANSCRIPT
Hofstede 6-D model & the certification course in Intercultural management
Info Webinar
with: Egbert SchramManaging Director of itim International
The itim International group has spent over 30 years helping some of the world’s largest
organisations transform their intercultural and organisational challenges into business success
stories, and translating academic research into applicable solutions.
Itim’s hofstede centre offers high quality education and certification
in the field of culture and management based on academic
research and practical experience.
AboutProfessor Geert Hofstede
our co-founder. He conducted the most
comprehensive studies on national values, introducing the dimension
concept.
His most popular book, Cultures and Organizations: Software of the Mind, has been translated into 20 different
languages.
AboutCulture
The collective programming of the mind with which one
group distinguishes itself from another Prof. Dr. Geert Hofstede
“ “
The different levels of culture
PracticesOrganisational CultureThe Hofstede Model
Symbols
Heroes
Rituals
Values
National Culture6-Dimensional Model
Organisational Culture is about differences in practices between organisations and/or parts within the same organisation (sub-cultures).
National Culture is about the value
differences between groups of nations and/or
regions.
≠
2Hofstede Models
Did you ?know
There are
TheOrganisational
CultureModel
The Multi focus Model of
Organisational Culture
D1Effectiveness
Means versus goal oriented
D2Customer orientationInternally versus externally driven
D3 Control
Easy-going versus tight work control
D4Focus/Social control
Local versus professional
D5 Approachability
Open versus closed systems
D6Management philosophy
Employee versus work oriented
D7Leadership acceptance
D8Identification with own organisation
OC
About the differences
in practices
The 6-D model
The 6-D model of national culture
D1Power distance
D2Individualism
versus Collectivism
D3 Masculinity
versus Femininity
D4Uncertainty avoidance
D5 Long term
versus short term oriented D6
Indulgence versus Restraint
ICM
About the value differences
between groups of nations and/or
regions.
Hierarchy vs. equality
Individualism vs. collectivism
Performance vs. caring/quality of life
Uncertainty Avoidance vs. let it be
Flexibility vs. discipline
Controlling your emotions vs. indulge yourself
Basic life dilemmas6
The power of the 6-D modelCase study
David (American) was surprised by Kanako’s reaction (Japan).
In a meeting of the division, David had given Kanako special recognitionfor her extraordinary work on a team project. David had called Kanako up
to the front of the room and cited several instances where Kanako had distinguished herself from the rest of the team.
Instead of being grateful, Kanako seemed to be very uncomfortable with the praise and had tried to deny that she had done anything better
than the rest of the team.
How might David have given the feedback more effectively to
Kanako?
Why did Kanako act that way?
Case study
About the Certification
Process
?
3-step certification process
Collaborate, discuss and
reflect on the influence
culture has on daily activities
Pre-course e-learning
5-day intensive directed by itim’s certification
agents
Certification course
A blend of online and face-to-face
tasks
Post-course assignments
Programme
Day 1 In depth exploration of Hofstede’s 6-D- model. Q&A
DinnerDay 2
The power of the 6-D model: Combining the dimensions + exercises
Day 3 Application and Clusters
In depth case studies and group tasks Day 4
How to: use, understand, interpret, analyse the cultural needs of your customers. How to train and
consult about culture in different cultures . Q&A Dinner
Day 5 Sales exercises, make the best out of itim’s
solution tools, PR material.
Programme subject to change
Practical PRE-COURSE WORK
Practical Post-course assignments
Benefits of the courseGetting deep insight into the 6-D Model of
Hofstede.
Navigating the topic of culture and management, based on combinations of
the 6 dimensions both on a theoretical and practical level.
A certification to show that you are sufficiently knowledgeable to service your clients as a lecturer, trainer and consultant
based on Hofstede’s 6-D Model and its applications.
Join the itim Network
Certification courses
ACCREDITED PRACTITIONER Focus on change managers and consultants July 24-28 2017 Amsterdam, The Netherlands
ACCREDITED LECTURERGetting theoretical insight into The Hofstede´s Model on Strategy, Culture and Change that goes beyond the publications by Hofstede in comparison with other approaches.July 24 2017 Amsterdam, The Netherlands
Organisational Culture Intercultural ManagementACCREDITED PRACTITIONER Focus on managers and consultants March 6-10, 2017, Helsinki September 18-22 2017 Amsterdam, The Netherlands
ACCREDITED LECTURERGetting theoretical insight into The Hofstede´s Model on National CultureMarch 6, 2017, Helsinki FULLSeptember 18, 2017 Amsterdam, The Netherlands
We provide services to over 5000 organisations
Itim Network
36 countries
86 members
5000 clients
Access to Prof. Dr. Geert Hofstede and the latest research in
the field. Work under a strong
brand
Connect, discuss, learn, plan with other
experts during our annual conference
Access to all itim materials case
studies, exercises, presentations,
background information and P.R.
materials
Access to a worldwide network of expert practitioners.
Benefits of joining the itim network
Egbert SchramManaging Director of itim InternationalArabiankatu 12, 00650 Helsinki
Email: [email protected]: www.itim.orgTwitter: @egbertschram
THANK YOU