Matthews Learning Center IIIParent Handbook andOperational Policies

Matthews Learning Center established in 2008

1

Policies revised ~ August 2018

2

Table of ContentsParent Handbook and Operational Policies Cover Page Page 1Parent Handbook and Operational Policies Inside Cover Page Page 2Table of Contents Page 3Welcome Letter Page 5Our Mission, Vision and Philosophy Page 6Our History Page 7Hours of Operation Page 9 Holidays Page 9Open Door Policy Page 9Licensing Agency Page 9Abuse Reporting Page 10Gang Free Zone Page 11Our Staff Page 11Staff Babysitting Page 11Checking In and Out Page 12Release Policy Page 12Arrival and Departure Page 12Courtesy Calls Page 12Parent/Teacher Conferences Page 13Daily Reports Page 13Discipline and Guidance Policy Page 13Dismissal Page 13Withdrawal Page 14Immunizations Page 14Hearing and Vision Screening Page 14Medication Page 15Illness Page 15Critical Illness or Injury Page 16No Smoking Page 16Health Checks Page 17

3

Hand Washing Page 18Nutrition Page 18Infant Nutrition and Breastfeeding Page 18Infant Safe Sleep Policy Page 18Safety Page 20Incident Reports Page 21Severe Weather Page 21Emergencies Page 21Emergency Preparedness Plan Page 22Enrollment Page 22Waiting List Page 22Curriculum Page 23Clothing Page 23Personal Belongings Page 23Diapering and Toilet Training Page 24Rest Page 24Live Pets and Animals Page 24Outdoor Play Page 24Water Activities Page 25Pictures Page 25Birthdays Page 25First Day of Attendance Page 25Transportation Page 26Tuition Page 26Family Discounts Page 26Late Pick-Up Fee Page 26

Emergency Preparedness Plan

4

Welcome!

We are very excited that you have chosen Matthews Learning Center to be a vital role in your child’s early years of exploration and development. Every child that enters our doors automatically becomes a part of our center’s family, and we feel privileged to call you one of our parents.

We believe strongly in the importance of creating an atmosphere to aide in the cognitive, language, physical, and creative skills that young children are developing each day. Our commitments to you and your child are to provide a safe, loving, and nurturing environment that you feel comfortable leaving your child in. All children are unique and have individual emotional and physical needs that we promise to meet. Our desire is to not only be your child’s “home away from home,” but also to be a positive experience they will remember for a lifetime. This booklet you have received provides you with essential information about our policies and day-to-day operations. If you have additional questions or concerns, please contact our director. We will do all that we can to answer your questions about your child’s progress and provide you with additional information.

At our center we believe the first years of a child’s life are meant to be gratifying and filled with feelings of accomplishment. We thank you for allowing us to be a part of your family, and also welcome you into the family of our own. We look forward to many years of working together to create a very special person: your child.

5

Our MissionMatthews Learning Center’s preschool programs are based upon the principles of developmentally appropriate practice. Our goal is to give each child a warm environment that encourages the development of socialization skills, independence, and a positive self-image.

Through our partnership with parents, we strive to maintain a respectful and consistent relationship and to be a positive role model for children

Our Vision Maintain the highest standards.

o Nurturing Children with Loving Careo Providing a Safe and Secure Environmento Providing a Clean, Well Organized Facilityo Offering Quality Educational Programs Focusing on:

Social/Emotional Development Physical Development Cognitive Development Language Development Whole Child Development

Provide opportunities through play experiences for children of all ages to understand the importance of ethics and values as they pertain to a person’s character and through their actions embrace the values of Integrity, Compassion, Accountability, Respect and Empathy in their daily lives.

Our Philosophy  At Matthews Learning Centers your child will find the opportunity to learn and grow in rich and developmentally-appropriate environments. We believe that children of all ages need a loving, nurturing, and creative environment. They need a physical environment that is safe, clean, healthy and child friendly. We as caregivers will be sensitive to their social, emotional, intellectual, and physical needs. We recognize parents as the most significant adults in a child’s life and will strive to create mutual respect between parents and teachers – a partnership for the benefit of the child. We are happy to be of service to your child and family!

6

Our History by Carolyn MatthewsMy mother was the most devoted “housewife” that I have ever known. Momma’s day was filled with cooking, baking, washing dishes, hanging our freshly washed laundry on a clothesline, ironing, working in her many flower gardens and of course raising three children at the same time. That is what “stay at home” moms did back in the 50’s & 60’s. Although the work was hard, it was obvious to us that Momma loved every minute of her day. Momma also babysat in our home for her friends. One child, Stevie, was born with Cerebral Palsy. My inspiration to care for others was born from watching my Mother lovingly care for this child that could not speak, could not sit up on his own and had no use of his little arms or legs. All Stevie could do was make eye contact and smile but there was not a doubt in my mind that he loved my Momma.

My child care career was launched in my teenage years babysitting for many families from our church. I am still in contact with one of those Mothers, Helen Brown. Helen was mother to six children and her youngest Andrew was a newborn when I first babysat for her. I don’t remember exactly how old I was but I am certain by today’s standards I was very young for the responsibility of caring for six children! The experience and knowledge I gained during those years of caring for babies guided me as I had my own children. My mother passed down to me the love of being a housewife, a mother and a nurturing caregiver.

After moving to Wimberley, Texas in 1984 a friend from church asked me if I would be able to care for her two young daughters. Since I was a “stay at home” mom of three sons, Austen 7, Brian 4 and John 2, I thought “what’s two more?” After about two weeks another friend asked if I could also care for her two children. I have always felt that the child care profession chose me! Over the next

7

thirteen years I operated “Child Care with Love” a Licensed Child Care home in Wimberley.

In 1989, I attended the first conference for family child care providers in Texas. This conference ended with the beginning of the Texas Professional Home Child Care Association. During this conference I was introduced to the importance of professionalism in child care and to be an advocate for my profession. I joined TPHCCA as a charter member and later on served as a Regional Representative. This experience allowed me to provide resources and trainings to other home child care providers in the Austin area. During the early 90’s I served on an advisory committee for Child Care Licensing which gave me the opportunity to be a part of the revision process of the Minimum Standards for child care homes. I continued to attend annual conferences and monthly trainings and in 1994 through Austin Community College I received my Child Development Associate Credential.

In 1997 my career path led me to become a Center Director. I have been employed as Center Director for The Children’s Courtyard in Ft. Worth and in Austin, Children’s World in Ft. Worth, Kids R Kids and Stepping Stone Schools in Austin and Primrose School in San Antonio. These schools were licensed for 225 to 396 children. I truly love helping families with their child care needs and being a part of the growth and development of these precious children. I recognize the importance in building successful, respectful partnerships with families.

After moving to Uvalde in 2008 I decided to return to my “first love” of offering a quality, child care education program for children in a loving home environment. I opened Matthews Learning Center I on January 19, 2009 with just two children. One by one more children joined my group and by August of 2009 I reached my capacity of 12 children and a waiting list quickly formed. It has been an amazing experience and every child that has walked through my front door has brought so much joy into my heart and my home. In 2013 I opened my second location, Matthews Learning Center II, a licensed child care center at 714 E. Main St. in Uvalde, Texas.  This Center was opened with the 12 children currently at MLC I and the additional 12 children from my waiting list.  

8

In 2015 my husband John and I purchased 3 acres in Rockport Texas. We are excited to have just completed our new home and Matthews Learning Center III.  After almost 32 years of caring for children I continue to let those core values that I learned from my Mother guide me daily.

My goals for the future are simple; I plan to spend each day appreciating the opportunity to make a difference in the life of a child.

Dedicated to Lenora Munk (June 22, 1927 – February 18, 2007)

Hours of Operation

Matthews Learning Center is open: Monday through Friday from 6:30 a.m. until 5:30 p.m.

Holidays and Early Closures

We observe the following holidays and will be closed for care:

New Year’s Day Good Friday Memorial Day Independence Day (4th of July) Labor Day Wednesday before Thanksgiving we will close at 3:00 p.m. Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day

Open Door Policy

9

Parents are welcome at any time to visit their child without prior notice. We encourage you to participate in lunch times, Birthday parties, Holiday Celebrations and special events.

The Director is available on a daily basis to talk with parents and to address any questions or concerns about the policies and procedures of the center by telephone, email, in person or by requesting a conference.

Parents are welcome to call during the day to check on their child. All parents receive regular written information about their child’s experiences and progress. Parents are invited to participate in teacher conferences twice a year. Conferences provide an opportunity to discuss children’s progress and share information about experiences at home and at the Center. Parents will be notified in writing of any policy changes.

Licensing

Matthews Learning Center is licensed by the Texas Department of Family and Protective Services (TDFPS) and is required to follow the Minimum Standards set forth by the state of Texas and is subject to unannounced inspections. A copy of the Minimum Standards is available for you to review at the front desk. They are also found on the TDFPS website.

Our current inspection reports are also available for you to review on our parent information wall.

You may contact our local TDFPS office at 361-878-3451, or their web site at www.dfps.state.tx.us for additional information.

Abuse Reporting

Child abuse and neglect are against the law in Texas, and so is failure to report it. As caring and concerned childcare providers, we take our responsibilities seriously. Abuse and neglect, whether physical or emotional, can happen in all types of families, from all walks of life and in varying degrees.

During orientation to our program our staff will receive an overview of our policy on preventing and responding to abuse and neglect of children.

At least one clock hour of our staff’s annual training must focus on prevention, recognition, and reporting of child abuse and neglect, including:

o Factors indicating a child is at risk for abuse or neglect;o Warning signs indicating a child may be a victim of abuse or neglect;o Internal procedures for reporting child abuse or neglect; ando Community organizations that have training programs available to child-care center staff

members, children, and parents.

We commit to increase employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and prevention techniques:

10

o At staff meetings o At staff trainings, o At parent meetings, o In our newsletters, o On our website o Through printed material

We will gather resources by networking with community organizations and professionals such as clergy, school counselors, physicians and nurses and children’s advocacy centers and others.

If you suspect a child has been abused or mistreated, you are required to report it to the Texas Department of Family and Protective Services or to a law enforcement agency. You are required to make a report within 48 hours of the time you suspected the child has been or may be abused or neglected. The abuse hotline telephone number is 1-800-252-5400 or visit www.txabusehotline.org

Gang Free Zone

A gang-free zone is a designated area around a specific location where prohibited gang related activity is subject to increased penalty under Texas law. The specific locations include day care centers. The gang-free zone is within 1000 feet of your child care center. For more information about what constitutes a gang-free zone, please consult sections 71.028 and 71.029 of the Texas Penal Code.

How do parents know where the gang-free zone ends? The area that falls within a gang-free zone can vary depending on the type of location. The local municipal or county engineer may produce and update maps for the purposes of prosecution. Parents may contact their local municipality or court house for information about obtaining a copy of a map if they choose to do so.

What is the purpose of gang-free zones? Similar to the motivation behind establishing drug-free zones, the purpose of gang-free zones is to deter certain types of criminal activity in areas where children gather by enforcing tougher penalties.

What does this mean for my day care center? A child care center must inform parents or guardians of children attending the center about the new gang-free zone designation. This means parents or guardians need to be informed that certain gang-related criminal activity or engaging in

11

organized criminal activity within 1000 feet of your center is a violation of this law and is therefore subject to increased penalty under state law.

Our Staff

We take great pride in the competency of our staff. Each member of our team strives to maintain the highest integrity and professionalism, while making every child and family feel loved. Our teachers come to us with high recommendations, and we make our final selection based on education and experience. We seek employees who value working as a team with parents and colleagues.

Every member of our Matthews Learning Center staff is required to complete twenty-four clock hours of pre-service training before being placed in a classroom. All classroom staff must maintain at least twenty-four clock hours of training per year in topics such as child development, communication, and curriculum activities. In addition to this, all staff must be First Aid and CPR certified and must complete annual training in SIDS, Shaken Baby and Infant Brain Development. A background check is completed for each employee prior to the first day of employment.

Hiring Staff to Babysit

At times parents ask our teachers to baby sit children away from the Center. Please understand that Matthews Learning Center does not take responsibility for any services rendered by staff beyond the daily operation of the Center.

Checking In and Out

We believe strongly in the importance of security for you, your child and our staff. Matthews Learning Center has procedures in place for proper pick-up and drop-off of the children in our care.

Every time you arrive at the center, your child must be signed in at the front desk.

Every time you pick up your child from the center, you must sign him/her out at the front desk. It is Matthews Learning Center’s policy that no one under 16 years of age (except one who is a child’s parent) is permitted to pick up a child.

Release Policy It is our policy to release children only to a parent or a person designated by the parent. We will verify the identity of a parent or person designated by the parent, but whom the staff does not know by requesting some form of valid photo identification such as a driver’s license. The photo will be compared to the person presenting it and the name on this identification will be compared to the names listed as parent or designated person on the child’s Admission Information form. A copy of this identification will be made and kept in the child’s file.

12

If there should be a situation where someone who has not been listed as a designated person on the Admission Information form is required to pick up the child, a parent must contact the center PRIOR TO the child being picked up.

Arrival and Departure

It is important that your child’s day begins on a positive note. Make sure to let the teacher know when your child has arrived. Many children enjoy it when their parents spend a few moments in the classroom at the beginning of the day, and we encourage parents to do this when they are able to do so. In some instances, long good-byes can make the child upset. If you see this is the case, we recommend the parent/guardian leave promptly after saying goodbye. This allows the teacher to engage your child in an activity. You may always call the center if you have a concern about the separation that day.

At the time of pick-up, please feel free to come into the classroom and talk with our teachers about your child’s day. Parents are responsible for their own children once the child has been taken from the classroom.

Courtesy Calls

Please call our office if your child will NOT be attending on a certain day. This helps us to properly staff our classrooms, plan the children’s activities and to know how many children to plan meals for. If your child has a contagious illness we need to notify other parents.

Parent/Teacher Conferences

It is our hope that parents and staff will become partners in the education of your children. To do this, we will need your help from time-to-time. Since you know your child better than we do, we ask that you share any information that may help us to understand your child better and to meet his/her particular needs. We will also want to share with you the progress your child is making. This partnership requires two-way communication. We will try to keep you informed in the following ways: Open House, parent meetings, informal chats at arrival or departure time, conferences, phone calls or notes, and articles/magazines on parenting, child development and other relevant information.

We also want you to have an opportunity to share information with us. We strongly urge you to use any or all of these methods: informal chats with staff, conferences, phone calls, and parent meetings.

Daily Reports

Each class has a daily report that is given to parents at the time of pickup.

Discipline and Guidance Policy13

We use positive guidance methods in order to help children learn self-control without loss of self-esteem. Your child is encouraged to use words to solve problems with others. A balanced schedule of activities suited to your child’s development and a positive environment promote cooperation. Limits are clearly stated in positive terms. A variety of other methods for encouraging children’s cooperation are used. These include redirection, positive reinforcement, and choices between acceptable behaviors. We work closely with parents to understand each child and to determine which methods work best for him/her.

Conferences are scheduled with parents if a recurring negative behavior is exhibited, to find an appropriate plan for the child. The Center endorses the Discipline and Guidance Policy created by the Texas Department of Family and Protective Services and will adhere to its requirements. Upon enrolling your child, it is mandatory that you read this document and sign that you have received a copy.

Dismissal

We will work hard to fulfill the needs of every child and to provide a positive learning experience for everyone. Special needs will be accommodated whenever possible. We reserve the right to ask parents to make alternative arrangements for care if it is determined that a child’s needs cannot be met, or the child has not adjusted to group care. In the event that behavior becomes disruptive to the program or poses an unsafe situation for the child or other children in the class, alternative arrangements will be required. The Center reserves the right to immediately terminate a child’s enrollment if circumstances warrant such a termination.

When Leaving Matthews Learning Center

Two (2) weeks written notice must be given to allow Matthews Learning Center adequate time to fill the vacancy. Tuition for the final weeks is prorated on a daily basis if proper notice is given.

Immunizations

Your child’s immunization record must be on file at the Center prior to the first day of attendance for any child not attending a public school or pre-k program. This record must be kept current. For more information on immunization requirements, visit the Texas Department of State Health Services Internet website at www.dshs.state.tx.us/immunize.

Tuberculin testing will be required in accordance with the recommendations of The Aransas County Health Advisor.

Immunizations are not just for children. Childcare center employees have a unique opportunity to protect children at their place of employment and lessen the spread of vaccine preventablediseases by getting immunized. Vaccine preventable diseases (VPDs) are conditions which are preventable through vaccines available to protect against specific diseases. A list of VPDs can

14

be found at www.cdc.gov/vaccines. At Matthews Learning Center employees are encouraged to receive vaccines for VPDs listed by the Center for Disease Control and Prevention; however, vaccines are not required for employees.

Hearing and Vision Screening

The Special Senses and Communication Disorders Act, Texas Health and Safety Code, Chapter 36, requires a screening or a professional examination for possible vision and hearing problems for children of certain ages and grades who are enrolled in a licensed child care center.

Children four years of age or older, who are enrolled in any facility for the first time, must be screened for possible vision and hearing problems within 120 calendar days of enrollment. If a child is enrolled within 60 days of the date a facility closes for the summer, the child's vision and hearing must be tested by December 31 of that year.

Children previously enrolled in a facility who are four years of age on or before September 1, must be screened for possible vision and hearing problems by December 31.

Medication

Prescription and non-prescription medication will be administered according to label dosages or written physician instructions. Medication forms must be completed and signed by parents. Records are maintained listing the child’s name, type of medication, dosage and time to be given.

Medication is stored in a secure location, refrigerated if necessary and administered by the Director or a designated staff member. All medications must be in the prescription bottle or original container, printed with the child’s name and expiration date.

**ALL MEDICATION SHOULD BE GIVEN TO OFFICE PERSONNEL. Please do not take any medication into the classroom.

Illness

If your child is sick they must be excluded from attendance. We understand that this may cause you some difficulty, but if everyone cooperates, your child will be sick less often.

15

If your child becomes sick during the day, we will remove them from the regular room and place them in the care of office personnel. We will notify you immediately to come and pick up your child if they show signs of illness. We suggest that each family find backup care for sick days.

We make every effort to prevent the spread of disease. This includes frequent hand washing (children and teachers) and instruction in hygiene, which minimizes the spread of germs. Care is taken to disinfect diaper-changing areas after each change. The following guidelines are set to protect your child as well as others from contagious illness.

Children may not remain at the Center when any of the following symptoms are present:

Vomiting. Diarrhea: Three occurrences within the course of two hours. Runny nose with green or yellow discharge or associated with fever, or cough with mucous

secretion. Any discharge other than clear may be a sign of infection. Oral temperature of 100 degrees or temperature of 99 degrees under the arm: Children

may return to the Center after being fever free for 24 hours without Tylenol or other such products.

Conjunctivitis or Pink Eyes: Children with red, itchy, draining or crusty eyes may have conjunctivitis. Children may return to Matthews Learning Center after 24 hours of successful antibiotic therapy, a doctor’s release, or with written notice from the doctor stating that the child is not contagious.

Rashes or skin conditions such as poison oak, impetigo, or contagious cold sores: Any unusual rashes must be examined by a doctor. Children may return to the center after any sores are crusted over and dried or a doctor’s release is presented.

Chicken Pox: Children with chicken pox may exhibit the symptoms of low fever, rash, blisters, scabs, and malaise. Children may return to the Center after any sores are crusted over and dried.

Lice/Hair Infestation: Children may return to the Center after receiving a specified shampoo treatment and all signs of eggs or nits are gone.

Stiff neck with fever and headache or glandular swelling: Children may return to the Center with written notice from the doctor stating that the child is able to participate in Center activities.

Severe coughing, sneezing or breathing difficulties: A doctor’s note may be required for the child to return to the Center.

Other symptoms: Any symptoms the Director or Health Department determines to be inappropriate for the child to attend Matthews Learning Center will be upheld.

Also, in accordance with TDFPS Minimum Standards for Child Care Centers, a child should not be in the care of the Center if he or she cannot participate comfortably in Center activities, including outdoor play. If you feel your child is not well enough to go outside, he or she should be kept at home.

We ask you to help us track and control the spread of infections by notifying the center if your child becomes infected with a contagious disease or infection of any type.

16

All parents are notified in writing (posted at the front door or individual notes sent home) if a communicable disease or condition is present in the Center. A certificate of good health may be required before re-entrance by a child after a lengthy or serious communicable disease or illness.

Critical Illness or Injury

In the event of a critical illness or injury that would require immediate attention of a physician we will contact emergency medical services or take the child to the nearest emergency room. We will give the child first-aid treatment or CPR when needed. We will contact the physician identified in the child’s record and we will contact you the child’s parent. We will also ensure there is proper supervision of other children in the group.

No Smoking

People must not smoke or use tobacco products at the child-care center, on the premises, on the playground, in transportation vehicles, or during field trips.

According to the American Academy of Pediatrics (AAP), scientific evidence has linked respiratory health risks to secondhand smoke. Infants and young children exposed to secondhand smoke are at increased risk of developing respiratory infections such as bronchitis and pneumonia, and middle ear infections.

Separation of smokers and nonsmokers within the same air space does not eliminate or minimize exposure of nonsmokers to secondhand smoke.

Health Checks

What is a health check? A health check is defined as a visual or physical assessment of a child to identify potential concerns about a child’s health, including signs or symptoms of illness and injury, in response to changes in the child’s behavior since the last date of attendance.

National Resource Center for Health and Safety in Child Care and Early Education

http://cfoc.nrckids.org/StandardView/3.1.1.1

Every day, a trained staff member should conduct a health check of each child. This health check should be conducted as soon as possible after the child enters the child care facility and whenever a change in the child’s behavior or appearance is noted while that child is in care. The health check should address:

Reported or observed illness or injury affecting the child or family members since the last date of attendance;

17

Reported or observed changes in behavior of the child (such as lethargy or irritability) or in the appearance (e.g., sad) of the child from the previous day at home or the previous day’s attendance at child care;

Skin rashes, impetigo, itching or scratching of the skin, itching or scratching of the scalp, or the presence of one or more live crawling lice;

A temperature check if the child appears ill (a daily screening temperature check is not recommended);

Other signs or symptoms of illness and injury (such as drainage from eyes, vomiting, diarrhea, cuts/lacerations, pain, or feeling ill).

The caregiver/teacher should gain information necessary to complete the daily health check by direct observation of the child, by querying the parent/guardian, and, where applicable, by conversation with the child.

RATIONALE: Daily health checks seek to identify potential concerns about a child’s health including recent illness or injury in the child and the family. Health checks may serve to reduce the transmission of infectious diseases in child care settings by identifying children who should be excluded, and enable the caregivers/teachers to plan for necessary care while the child is in care at the facility.

COMMENTS: The daily health check should be performed in a relaxed and comfortable manner that respects the family’s culture as well as the child’s body and feelings. The child care health consultant should train the caregiver/teacher(s) in conducting a health check. The items in the standard can serve as a checklist to guide learning the procedure until it becomes routine.The obtaining of information from the parent/guardian should take place at the time of transfer of care from the parent/guardian to the staff of the child care facility. If this exchange of information happens outside the facility (e.g., when the child is put on a bus), the facility should use an alternative means to accurately convey important information. Handwritten notes, electronic communications, health checklists, and/or daily logs are examples of how parents/guardians and staff can exchange information when face-to-face is not possible.

**Note: It is the decision of Matthews Learning Center NOT to conduct daily health checks.

Hand Washing

Frequent and proper hand washing prevents the spread of many germs. Both staff and children are instructed in proper hand washing procedures. Parents, teachers and children must always wash their hands before and after eating, after using the toilet or diapering and after coming in contact with bodily fluids such as mucus, blood or vomit. Parents and staff are to wash hands before joining children’s activities.

Nutrition

At Matthews Learning Center, we believe in the importance of healthy eating habits. Children are encouraged to try new foods but never forced. Teachers will sit and eat lunch with the children to model good manners and to discuss the nutritional value and interesting facts about the foods

18

they are eating. Your child will receive breakfast, two snacks per day and a nutritious hot lunch each day. Menus include foods children love, which meet their daily nutrition needs as well as our licensing requirements. Rotating monthly menus will be posted and copies are available at the front desk.

Your child may bring a sack lunch if they prefer something other than our lunch that day. The Center is not responsible for the nutritional value of the snack or lunch that a parent provides for his or her own child. The Center is also not responsible for meeting the child’s daily food needs for meals or snacks brought from home.

Parents should notify us if their child has a particular dietary requirement, food allergy, or condition. If your child requires soy milk, almond milk etc., or any other foods to meet their special dietary requirement it will be the parent’s responsibility to provide it.

Foods served at the Center may come from a manufacturing establishment that also produces peanut products.

Infants

We will provide two types of generic brand iron fortified, milk based infant formula and baby food for infants up to twelve months of age. The parent will communicate with the Director which of these two formulas the infant requires. If neither of these are acceptable it will be the parent’s responsibility to provide their infant’s formula. We will also provide infant solid foods and discus with the parent which of these foods have been introduced and tolerated by the infant. The parent is responsible for bringing clean bottles every day. Bottles must be labeled with infant’s first name and initial of last name.

Because breastfeeding has been shown to be the best form of infant nutrition, providing a multitude of health benefits to both infant and mother, and because breastfeeding employees need ongoing support from childcare providers to provide their milk for their babies Matthews Learning Center subscribes to the following policy:

1. Breastfeeding mothers, including employees, are provided a private and sanitary place in our home to breastfeed their babies or express milk. This area has an electrical outlet, a comfortable rocking chair, and nearby access to running water.2. Breastfeeding mothers and employees may store their expressed breast milk in the center refrigerator. Mothers should provide their own containers, clearly labeled with name and date.3. The childcare center is committed to providing ongoing support to breastfeeding mothers, including providing an opportunity to breastfeed their baby in the morning and evening, and will hold off giving a bottle, if possible, when mom is due to arrive. Artificial baby milks (formula) and solid foods will not be provided unless the mother has requested. All babies are held closely while feeding and bottles are never to be propped.4. Staff has been trained in the proper storage and handling of human milk, as well as ways to support breastfeeding mothers. The center will follow guidelines from the American Academy of

19

Pediatrics and Centers for Disease Control in ensuring that breast milk is properly treated to avoid waste. Special precautions are not required in handling human milk.5. Breastfeeding employees shall be provided a flexible schedule for breastfeeding or pumping to provide breast milk for their children. The time allowed would not exceed the normal time allowed to other employees for lunch and breaks. For time above and beyond normal lunch and breaks, sick/annual leave may be used, or the employee can come in a little earlier or leave a little late to make up the time.6. The center will provide information on breastfeeding, including the names of area resources should questions or problems arise. In addition, positive promotion of breastfeeding will be on display in the center.

Operational Policy on Infant Safe Sleep

All staff, substitute staff, and volunteers at Matthews Learning Center will follow these safe sleep recommendations of the American Academy of Pediatrics (AAP) and the Consumer Product Safety Commission (CPSC) for infants to reduce the risk of Sudden Infant Death Syndrome/Sudden Unexpected Infant Death Syndrome (SIDS/SUIDS):

Always put infants to sleep on their backs unless you provide an Infant Sleep Exception Form signed by the infant's health care professional

Place infants on a firm mattress, with a tight-fitting sheet, in a crib that meets the CPSC federal requirements for full-size cribs and for non-full-size cribs.

For infants who are younger than 12 months of age, cribs should be bare except for a tight-fitting sheet and a mattress cover or protector. Items that should not be placed in a crib include: soft or loose bedding, such as blankets, quilts, or comforters; pillows; stuffed toys/animals; soft objects; bumper pads; liners; or sleep positioning devices. Also, infants must not have their heads, faces, or cribs covered at any time by items such as blankets, linens, or clothing

Do not use sleep positioning devices, such as wedges or infant positioners. The AAP has found no evidence that these devices are safe. Their use may increase the risk of suffocation

Ensure that sleeping areas are ventilated and at a temperature that is comfortable for a

lightly clothed adult.

If an infant needs extra warmth, use sleep clothing such as sleepers or footed pajamas as an alternative to blankets

Place only one infant in a crib to sleep

Infants may use a pacifier during sleep. But the pacifier must not be attached to a stuffed animal or the infant’s clothing by a string, cord, or other attaching mechanism that might be a suffocation or strangulation risk

20

If the infant falls asleep in a restrictive device other than a crib (such as a bouncy chair or swing, or arrives to care asleep in a car seat), move the infant to a crib immediately, unless you provide an Infant Sleep Exception Form signed by the infant's health-care professional

Our child care program is smoke-free. Smoking is not allowed in Texas child care operations (this includes e-cigarettes and any type of vaporizers)

Actively observe sleeping infants by sight and sound

If an infant is able to roll back and forth from front to back, place the infant on the infant's back for sleep and allow the infant to assume a preferred sleep position.

Awake infants will have supervised “tummy time” several times daily. This will help them strengthen their muscles and develop normally

Do not swaddle an infant for sleep or rest unless you provide an Infant Sleep Exception Form signed by the infant’s health care professional

Safety

Safety at Matthews Learning Center is our number one priority. Children are supervised carefully at all times. However, as children begin exploring their developing abilities, accidents sometimes happen. We take precautions to prevent childhood accidents. Our vigilant approach to safeguarding children starts with ensuring that our building, playground, and equipment meet all applicable safety guidelines and requirements. Our staff is trained to be watchful and take precautions to prevent accidents and injuries. Children receive instruction on “safe practice” at our Center, and they are guided away from hazardous behavior. We approach safety as a matter of continuous improvement.

Fire drills are conducted monthly Sheltering/Severe weather drills are conducted four times per year. Lock-Down Drill are conduction four times per year. We conduct daily and monthly inspections of the facility and equipment. Broken or

damaged equipment is promptly repaired or removed. We have annual Fire and Health inspections to help maintain a safe environment. Staff members have received CPR and First Aid training. Evacuation plans are posted in each room of the building.

Although safeguards are in place, accidents and injuries are still possible. Should your child have an accident or suffer a minor injury while at our Center, we will administer basic first aid and you will be notified. If your child needs non-emergency medical care, we will call you promptly so you can arrange for him or her to be seen by a doctor.

In the event the situation requires immediate medical attention, EMS will be called to transport the child to Care Regional Medical Center at 1711 W. Wheeler, Aransas Pass, TX 78336, (361-758-8585) and the parent will be contacted immediately. If the parent is unavailable, alternate names in the child’s files are contacted.

21

Incident Reports

If an incident or minor injury occurs, basic first aid is administered and a report is filled out and signed by the parent and kept in the child’s file. In some situations, the parents will be notified via telephone, per our discretion, unless otherwise specified by the parents. A copy of the report is given to the parent.

Severe Weather

Matthews Learning Center makes every attempt to keep its doors open, even in extreme weather conditions. We feel responsible to parents who have to be at work no matter what the conditions. Please be patient on days of inclement weather. We follow the action of Aransas County Independent School District when weather or other conditions make it unsafe for the children to be in our care. If the public schools must close, we will do the same. Parents will be called and asked to make arrangements for their children to be picked up as soon as possible. Parents should listen to Rockport local radio stations for announcements of closings.

Emergencies

In an emergency situation, it is crucial that children respond in a safe and orderly fashion. Therefore, your child will participate in regular drills and practices so they will know what to do in the case of an actual emergency. Should an emergency affect the Center, we will notify you as soon as possible. As a safety measure, the Director keeps an Emergency Notebook containing copies of children’s Admission Information forms. It is important for you to notify the Director in writing as soon as possible of any changes or additions to your contact information, to ensure that we can communicate any emergency, illness or injury in a timely manner.

Emergency Preparedness Plan

In the event of an emergency, Matthews Learning Center will communicate with local authorities, parents, and licensing via the Director’s cell phone. The Director will take the prepared Emergency Notebook which contains all necessary documentation in the event of an emergency, and follow the directions of the Emergency Preparedness Plan.

Matthews Learning Center’s detailed Emergency Preparedness Plan may be found in the last section of this Parent Handbook.

Enrollment

We request all children tour Matthews Learning Center at least once prior to enrollment. This visit gives you and your child a chance to meet teachers, future friends, and to see the new surroundings.

22

Enrollment in Matthews Learning Center is granted without discrimination in regard to sex, race, color, creed or political belief. Children must be at least six weeks, but not older than twelve years of age.

All admission requirements must be met at least two business days prior to the child’s first day of attendance.

An Admission Information Form must be completed for each child.In special circumstances, it is important that you indicate on your Admission Information form which parent is the custodial parent is. We must be advised if there are custody orders concerning your children.

A Physician’s Health Statement and a current Immunization Record is required for all children not attending public school.

A signed copy of the Parent Agreement Contract (the last page of this Handbook) must be on file.

A signed copy of the Discipline and Guidance Policy. A completed copy of Infant Feeding Instructions is required for all children less than one-

year-old.

Waiting List

When the Center reaches capacity a waiting list will be established. If an opening occurs, or if an enrolled student fails to appear, the first name on the waiting list will be called. If that person does not desire to enroll at that time, but wishes to remain on the list, their name will be re-entered as the last name on the list. If the center does not receive a response from a family after two attempts in regards to waiting list updates they will be removed from the waiting list. Being on a waiting list does not guarantee enrollment. There is no charge for being placed on a waiting list.

Curriculum

We provide an educational program designed to meet the needs of the whole child. This program is based on the knowledge that young children are active learners involved in a process which uses all their senses as they talk, work, and play with people and materials. We plan activities and arrange stimulating learning environments which are appropriate for the different developmental stages of a child’s life.

For Infants and Toddlers, we provide a warm, nurturing atmosphere in which we play and talk with children as we care for their needs. They are cared for in a manner which will assist them in developing trust in their surroundings and their caregivers. Infants and young toddlers will have stable, consistent routines that are based on their own schedules for eating, resting, and playing. Planning for these age groups includes many sensory activities and outdoor play.

For Preschool and Pre-K children, daily activities are planned around themed units of study that are interesting and meaningful to young children. A balanced schedule provides experiences in

23

group and individual settings. Stories, music, language experiences, and discussion of unit studies take place in groups. Individually, children choose learning center activities in which they can work and play in pairs, in small groups or alone.

Our classroom is arranged in interest areas which include places for books, blocks, art, puzzles, manipulatives, science, computers and dramatic play. Children have the opportunity to work and play in these centers by choice. The centers contain educational toys, materials, and games. The centers provide practice in making decisions, following directions, working independently, and learning the care and use of materials.

Children will have opportunities for cooking projects, gardening, nature walks, music exploration, creative movement, and other large motor activities.

Clothing

Dress your child for fun! Matthews Learning Center’s day is filled with all kinds of hands-on learning. Please dress your child appropriately for active play and current weather conditions. Label all removable clothing such as jackets, hats and mittens. Keep at least two changes of clothing in your child’s cubby. Close toed shoes are safest for active play; preferably rubber soled athletic style shoes.

Personal Belongings

We request that your child not bring their own toys to the Center. Toys and belongings brought from home often cause tension and jealousy. Security objects such as a favorite stuffed animal are an exception and are welcome. Children will have designated days to bring books and/or items related to the current unit of study. Please mark these items with your child’s name. Toy guns and other weapons are never allowed at the Center.

Because jewelry may be easily damaged and sometimes may be hazardous during active play, we encourage parents to have their children leave all jewelry at home.

Diapering and Toilet Training

According to the American Academy of Pediatrics “Toilet Training Guidelines”, day care providers' participation in the toilet training process is invaluable because they often are among the first to recognize when a child is developmentally ready to toilet train, they communicate with and educate parents to provide appropriate and continuous toilet training methods and messages, and they help teach the child proper toilet training practices.

Our staff will follow these guidelines when assisting children with toilet training. Our Director will be happy to provide parents with a copy of these guidelines.

Rest

24

Infants and younger toddlers rest on their own schedules. All other children have a rest period following lunch each day. During this time, children may sleep or engage in a quiet activity. Your child is welcome to bring a favorite blanket or stuffed animal for rest time. Nap cots, sheets and light blankets will be provided for each child. These items will be laundered weekly or as needed here at the Center for your child.

Live Pets and Animals

We do have two family pets. Maggie is a yellow Labrador Retriever and Millie is a white Shih Tzu. Children may “see” our two pets but will not have direct contact with them. They are both current on their immunization and are seen as needed by a Veterinarian. These records are available to be viewed by parents at any time.

In addition, because they play a valuable role in children’s development, from time to time, we may have safe, live “pets” such as gerbils, hamsters, guinea pigs or tropical/gold fish. In accordance with common sense and licensing regulations, children and caregivers will practice good hygiene and hand washing when pets or their “accessories” are handled. Children in the center may not have direct contact with chickens, ducks, reptiles (turtles, lizards, snakes) or amphibians (frogs, toads). Children many not bring live pets from home into the Center.

Outdoor Play

The outdoor play experience is an important part of the curriculum and is essential to children’s health. It is our policy for all children to participate in outdoor activities on a daily basis. With this in mind, we ask that you dress your children accordingly.

In the event of inclement weather or extreme temperatures, outdoor play experiences will be limited or cancelled. We define extreme temperatures as:

The temperature or heat index is higher than 97 degrees The temperature or wind chill factor is less than 45 degrees.

The staff will apply sunscreen or insect repellent on your child, which you provide and as you direct. Your written authorization and instructions for applying the sunscreen and/or insect repellent are required. Remember to label your child’s sunscreen and/or insect repellent with his/her first and last name and the date it is provided.

Water Activities

During the summer months “Splash Days” are planned one day a week for water-play in sprinklers.

Pictures

Upon enrolling your child at Matthews Learning Center, you give us permission to take pictures of your child. We take many pictures throughout the year of our Children; these pictures may be posted at the Center or used during our special programs or shared on our website.

Birthdays 25

Birthdays are special days for children. If you wish to celebrate your child’s birthday at Matthews Learning Center, please make early arrangements with your child’s teacher. Please bring items that are store-bought and pre-packaged. Approve any toys or gifts that will be given out for prizes/treats through the Director.

The First Day

The first day at Matthews Learning Center can be an emotional one for everyone involved; however, there are some positive steps you can take to help make the day a great experience for your child.

Talk with your child about what is to come – new friends, fun activities and a nice teacher. Make sure your child brings a special security item (Blanket, soft stuff animal etc., for those

who need one) to the Center. Once your child has settled into an activity the item will be stored in your child’s cubby during the day. Your child’s teacher will be happy to show your child where the item will be kept for safe keeping

**Note: Please label your child’s item.

In order to insure the safety of all children during arrivals and departures, please observe the following rules:

Children must be taken to, and picked up from their classroom or to the designated opening classroom.

Never leave a child in the car. Never leave your car motor running. Do not leave valuables in an unlocked car. Open all doors of the center cautiously. Hold your child’s hand when coming into, and/or leaving the Center.

The first day can be a time of high anxiety for families too. Feel free to call the Center throughout the day to see how your child is doing.

New situations affect every child differently. Sometimes a child does wonderfully on the first day because everything is new and exciting, but gets anxious on the second day when he or she recognizes this is going to be a set routine.

Transportation

Transportation is not provided by Matthews Learning Center.

Tuition

Tuition is based on full-time enrollment and guarantees your child a space at Matthews Learning Center. Tuition is due and payable on the first day of each month. There is no reduced rate for

26

days missed due to absence, illness or the center being closed for holidays or emergencies. If a child has an extended illness or family emergency contact the Director to discuss financial arrangements.

Monthly statements are available, and W10’s are provided at the end of January

In the event that your tuition payment made electronically is returned for insufficient funds the tuition amount plus a $25.00 processing fee must be paid prior to your child attending classes at Matthews Learning Center. Under this circumstance only, will we accept a payment of cash, check or money order.

Family Discounts

Families having two (2) enrolled children residing fulltime in the same household are entitled to a 10% discount off the tuition of their oldest child. Families with three (3) or more enrolled children residing full time in the same household are eligible for a 10% discount off their tuition for each child.

Late Pick-up Fee

It is very important that you pick your child up by closing time. Our staff is very dedicated to your children however; we also have family responsibilities of our own. Beginning at 5:35 p.m. a late pick up fee of $15.00 will be charged to your account at 5:45 an additional $30.00 will be charged. This fee will be processed through Electronic Fund Transfers the next business day.

Emergency Preparedness Plan27

Matthews Learning Center III2611 FM 3036Rockport, TX 78382

Director and Owner – Carolyn Matthews (361) 790-3313 – Cellularcarolyn@matthewslearningcenter.com

June 1, 2016

Emergency Preparedness Plan

DISASTER AND EMERGENCY PLAN FORMatthews Learning Center III

I. Purpose - This emergency plan has been developed to assist Matthews Learning Center in protecting the health and safety of the children in its care should a disaster or emergency, be it natural or deliberate, affect the facility, operation or its community. The safety of the children and staff is the primary goal of Matthews Learning Center.

II. Assignment of Responsibilities - Director and Staff are responsible for implementing the disaster and emergency plan and ensuring the safety of the children.

28

It is the responsibility of all staff to understand their roles and responsibilities and the location of the supplies in the event of an emergency.

III. Location of Children’s Daily Attendance, Emergency Contacts and Emergency Supplies - Children’s daily attendance records (name to face checklist) are kept on the teacher’s classroom clipboard. The children’s attendance records are updated as they arrive and leave throughout the day by the teacher. Children’s Emergency Contact Information is kept updated in the Emergency Transportation Notebook.

In a widespread disaster, we need to be prepared to care for the children in the facility until assistance arrives. Emergency supplies are stored in a large BLACK ROLLING ICE CHEST in the kitchen pantry. These supplies are updated every six months.

IV. Children in Care - All children in care are between the ages of 6 weeks and 12 years of age. We have no special needs children at the time of this publication. We do not offer overnight care.

V. Emergency Assessment - Below is a list of possible disaster or emergencies that may affect the area.

Types of Emergencies and/or Hazardous situations:

Volatile Persons, Hazardous Material Exposure, Power Failure, Earthquake, Ice and Snow Storms, Thunderstorm, Flooding, Medical Emergencies, Tornado – Watch/Warning, Fire/Smoke/Bomb Threat, Missing Child (Kidnapping), Water Line Disturbance, Gas Leak, Potentially Violent Situation etc.

VI. Types of Emergency Response

Medical Emergencies - Assess the situation and contact 911, if necessary. Notify the parent’s immediately. Document the date and circumstance regarding the medical emergency in the child’s record.

Lock Down / Shelter in Place - Location: Hallway on the east side of home. Code Word: Code Hallway. All staff will stay in the lock down “shelter in place” area until an all clear is given.

Evacuation - Evacuate the facility to go to another location nearby to remain safe. Evacuation map is posted on the parent information wall. The map outlines where the staff and children will go in the event of an evacuation emergency.

29

Fire and smoke will be announced by the alarm system, isolation of fire and smoke would include confinement by closing doors to the fire area. An emergency phone call will be made to appropriate emergency personnel.

Off-site location: Coastal Oaks Church ~ 2002 FM 3036 ~ Rockport, TX 78382 (361) 729-5320

VII. Staff Training & Monthly or Quarterly Drills

All staff and children will participate in fire and disaster drills at the facility. Fire drills will be conducted monthly and disaster drills every three months. All drills must be documented. In addition to these drills, fire alarm and extinguisher training will be completed.

VIII.Access to Disaster and Emergency Preparedness Plan

A copy of the Disaster and Emergency Preparedness Plan will be available, at all times, in the office and each room used for child care.

Emergency Contact Numbers

All Emergencies 911Poison Control Center 1-800-222-1222Fire Department 911Police Department 911Ambulance Service 911The Rockport Pilot 361-729-9900Child Care Licensing Rep. Jennifer Staiger 361-878-3451

Carolyn Matthews (361) 790-3313John Matthews (361) 790-6616

Parent/Guardian Contact Information is located in the Emergency Transportation Notebook. This list will be updated at least monthly.June 1, 2016

Dear Parent / Guardian:

In the event of an emergency situation, Matthews Learning Center has outlined the below response plan. Please know that Matthews Learning Center will make every attempt to notify you so it is vital that you keep your emergency contact information up-to-date. Keep this letter with you so that you will know how to contact us in the event of an emergency.

Evacuation / Relocation1. If the emergency is confined to the immediate area at the Matthews Learning Center

e.g. fire, and the children cannot stay on the premises, the children will be taken to theCoastal Oaks Church, 2002 FM 3036, Rockport, TX 78382 (361) 729-5320

30

The children and staff will remain at this location while you or your emergency contact is notified of the situation.

Notification1. Every effort will be made to contact you as soon as the children and staff are safe. If we

cannot reach you, we will contact your alternate emergency contact. Children will only be released to you or your alternate emergency contact during times of emergency.

Emergency SuppliesWe have gathered emergency supplies that are kept in a BLACK ROLLING ICE CHEST for easily transporting to our evacuation site. Some of the items are replaced monthly for freshness such as snacks.

Please rest assured that Matthews Learning Center staff will remain with and care for the children at all times during an emergency to ensure the children’s safety. As always, please don’t hesitate to contact me if you have any questions or concerns.

Sincerely,

Carolyn Matthews, Director361-790-3313

Emergency Preparedness Plan31

EVACUATION OF BUILDING TO THE SAFE ASSEMBLY POINT ON THE PROPERTY

Primary route to exit the center is through the playground exit door of the building.

Secondary route to exit the center is through the front of the building.

Designated safe assembly point outside the center will be the far southwest point of the playground and is marked by an orange reflector on a tree.

Carolyn Matthews (Director) or designated person in charge will be alerted of emergency by the fire alarm (beep and verbal cues); or by anyone else in the child care center that is yelling “fire”.

Children, teachers, and other staff members will be alerted of emergency by the fire alarm (beep and verbal cues); or by anyone else in the child care center that is yelling “fire”.

Carolyn Matthews (Director) or designated person in charge will make a visual sweep of all rooms to ensure everyone is evacuated. Teachers will take the classroom clipboard that contains the “name to face” sign in list of children present that day. Teachers will take attendance (by verifying child’s name to their face method) as they exit the center.

Staff and children will exit the center through the playground exit door of the building to the designated safe assembly point outside the center which is the far southwest point of the playground and is marked by an orange reflector on a tree. A blanket in the classroom closet will be laid in the wagon to move non-walking children to the safe assembly point if staff are not available to carry them.

Carolyn Matthews (Director) or designated person in charge will call 911 via cell phone or landline to alert emergency responders after evacuation.

Contact information for all staff and Carolyn Matthews (361) 790-3313 is in the Emergency Transportation Notebook. If needed other staff will be contacted once we reach the safe area.At the assembly point teachers will take attendance (by verifying child’s name to their face method) again to ensure everyone has arrived safely.

Teachers will supervise children while Carolyn Matthews (Director) or designated person in charge meets emergency responders.

Carolyn Matthews (Director) or designated person in charge will take the Emergency Transportation Notebook upon exiting the child care center. Copies of children’s Admission Information form and staff emergency contact information form are in this notebook.

Carolyn Matthews (Director) or designated person in charge will contact parents using cell phone or landline after evacuation.

32

It is our policy to release children only to a parent or a person designated by the parent. We will verify the identity of a parent or person designated by the parent, but whom the staff does not know by requesting some form of valid photo identification such as a driver’s license. The photo will be compared to the person presenting it and the name on this identification will be compared to the names listed as parent or designated person on the child’s Admission Information form.

Carolyn Matthews (Director) or designated person in charge will notify Jennifer Staiger (Licensing Rep) at 361-878-3451 or the Statewide Intake at 1-800-252-5400.

EVACUATION TO THE SAFE LOCATION WITHIN THE CENTER(Due to Tornado, Severe Storms, or for any other reason we would need to find shelter)

The designated safe location within the center will be Hallway on the east side of home.

Staff and children will exit the main classroom through the kitchen to the Hallway on the east side of home.

If Carolyn Matthews (Director) or designated person in charge is alerted for any reason to evacuate to a shelter in place she will blow the whistle hanging next to the fire extinguisher in the laundry room, to alert children, teachers and other staff.

Carolyn Matthews (Director) or designated person in charge will make a visual sweep of all rooms to ensure everyone is evacuated. Teachers will take their classroom clipboard that contains the “name to face” sign in list of children present that day. Teachers will take attendance (by verifying child’s name to their face method) as they exit the classroom and again once assembled in the Hallway on the east side of home.

Carolyn Matthews (Director) or designated person in charge will use cell phone or landline to call 911 if needed. Teachers will supervise children while Carolyn Matthews (Director) or designated person in charge meets emergency responders if they were called.

Carolyn Matthews (Director) or designated person in charge will take the Emergency Transportation Notebook, the First Aid Kit and the flashlight upon exiting the main classroom. Copies of children and staff forms including emergency contact information are in this notebook

Carolyn Matthews (Director) or designated person in charge will contact parents using cell phone or landline if parents are needed to pick up children.

It is our policy to release children only to a parent or a person designated by the parent. We will verify the identity of a parent or person designated by the parent, but whom the staff does not know by requesting some form of valid photo identification such as a driver’s license. The photo will be compared to the person presenting it and the name on this identification will be compared to the names listed as parent or designated person on the child’s Admission Information form.. Carolyn Matthews (Director) or designated person in charge will notify Jennifer Staiger (Licensing Rep) at 361-878-3451 or the Statewide Intake at 1-800-252-5400.

33

EVACUATION TO A RELOCATION SITE AWAY FROM THE PROPERTY(Due to flooding, loss of utilities, or for any other reason we would need to relocate)

Designated Relocation Site Away from the center is the Coastal Oaks Church, 2002 FM 3036, Rockport, TX 78382 361-729-5320.

Carolyn Matthews (Director) or designated person in charge may be alerted by incoming phone call, by emergency services personnel such as Police or Fire Department or any other means that an emergency situation exists and they must evacuate the building and the property.

Carolyn Matthews (Director) or designated person in charge will blow the whistle hanging next to the fire extinguisher in the laundry room, to alert children, teachers and other staff that an emergency situation exists, and they must evacuate the building and the property.

Carolyn Matthews (Director) will call backup staff and designated parent volunteers to assist with the evacuation.

Contact information for all staff and Carolyn Matthews (Director) and parent volunteers is in the Emergency Transportation Notebook.

Carolyn Matthews (Director) or designated person in charge will call the Coastal Oaks Church 361-729-5320 and let them know we are coming.

Carolyn Matthews (Director) or designated person in charge will select an available staff member to take the Emergency Supplies to the relocation site. Emergency supplies are stored in a large BLACK ROLLING ICE CHEST in the closet in the kitchen pantry.

Staff and children will exit the center through the playground exit door of the building to the designated safe assembly point outside the center which is the far southwest point of the playground and is marked by an orange reflector on a tree. A blanket in the classroom closet will be laid in the wagon to move non-walking children to the safe assembly point if staff are not available to carry them. Carolyn Matthews (Director) or designated person in charge will open the combination lock (Code is 6616) on the gate.

Teachers will be mindful of the situation and the surroundings and closely supervise and reassure children at all times. Children will be transported in Carolyn Matthews (Director) and staff member or parent volunteer cars to Coastal Oaks Church, 2002 FM 3036, Rockport TX 78382 361-729-5320.

NOTE: Transporting children in this manner would only be initiated if it is deemed catastrophic to remain at the center.

Carolyn Matthews (Director) or designated person in charge will make a visual sweep of all rooms. Teachers will take the classroom clipboard that contains the “name to face” sign in list of children present that day. Teachers will count children as they exit the classroom and again once

34

assembled at the designated safe assembly point outside and again at the relocation site. Verify count against their “name to face” list.

Carolyn Matthews (Director) or designated person in charge will take the cellphone, the Emergency Transportation Notebook and the whistle with them to the relocation site.

Route to Relocation Site: Go east .6 miles on FM 3036 to the Coastal Oaks Church, 2002 FM 3036, Rockport TX 78382 361-729-5320.

Teachers will move the children from the cars into the area that has been made available to us at Coastal Oaks Church. Teachers will then take attendance (by verifying child’s name to their face method) again once assembled at the relocation site.

At the relocation site Teachers will conduct a visual sweep of all children in their care for any signs of injuries. They will calmly reassure the children that they are safe and that their parents will be there soon to pick them up. They will closely supervise children and distribute any items needed from the emergency supplies such as blankets, medications, water, food etc.

Carolyn Matthews (Director) or designated person in charge will have a cellphone and church telephone is located in the Church Office. She will contact parents and/or emergency contacts via information forms in the Emergency Transportation Notebook that she has brought to the relocation site.

It is our policy to release children only to a parent or a person designated by the parent. We will verify the identity of a parent or person designated by the parent, but whom the staff does not know by requesting some form of valid photo identification such as a driver’s license. The photo will be compared to the person presenting it and the name on this identification will be compared to the names listed as parent or designated person on the child’s Admission Information form.

Carolyn Matthews (Director) or designated person in charge will notify Jennifer Staiger (Licensing Rep) at 361-878-3451 or the Statewide Intake at 1-800-252-5400.

INTRUDER WITH WEAPON

In this situation Carolyn Matthews (Director) or designated person in charge would most likely be the first one to know of the emergency but if not, staff or persons present should calmly notify Carolyn Matthews (Director) or designated person in charge of the situation.

Carolyn Matthews (Director) or designated person in charge will attempt to pacify and calm the intruder with plans to deescalate the situation. If possible, she will attempt to call 911 on the cellphone via the emergency one-touch button.

Should the situation not be able to be quietly resolved and a hostage situation should occur, Carolyn Matthews (Director) or designated person in charge will do her best to remove the children from the location safely. All attempts will be made to work toward a pleasant outcome.

35

If possible Carolyn Matthews (Director) or designated person in charge will quietly and calmly notify the Teachers of the current situation. The Teachers will move children to the safest location possible.

First option: Move children to the Hallway on the east side of home Second option: Move children to the designated safe assembly point outside Third option: Move children to the designated relocation site away from the area of the

center which is the Coastal Oaks Church, 2002 FM 3036, Rockport TX 78382 361-729-5320.

Teachers will take the classroom clipboard that contains the “name to face” sign in list of children present that day. Teachers will count children as they exit the classroom and again once assembled at the chosen designated safe assembly site. Verify count against their “name to face” list.

Teachers via their own cellphones will also contact emergency responders after arrival in safe assembly site if no responders are already on the scene.

At the relocation site Teachers will conduct a visual sweep of all children in their care for any signs of injuries. They will calmly reassure the children that they are safe and that their parents will be there soon to pick them up. They will closely supervise children.

Once responders have arrived the Teachers will follow the instructions of the authorities. Once the situation has been resolved Carolyn Matthews (Director) or designated person in charge will notify all parents and Jennifer Staiger (Licensing Rep) at 361-878-3451 or the Statewide Intake at 1-800-252-5400.

36