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Handbook | 2016/2017

Index

Welcome

Letter from the President

1.0 Introduction1.1 Volunteer Opportunities1.2 Volunteer Responsibilities 1.3 Rights of Volunteers

2.0 Volunteer Application and Admission Process2.1 Volunteer Applications2.2 Post-Application Process2.3 Volunteer Commitment2.4 Police Information Checks

3.0 Volunteer Role Descriptions 3.1 Safe Walk3.2 Food Bank

3.2.1 Breakfast Club3.3 Peer Support3.4 General Volunteer (City Centre Campus)

3.4.1 Community3.4.2 Lifestyle3.4.3 Events

3.5 SAMU Promo Squad3.6 Elections Promotion3.7 Gray Gallery3.8 Alberta College Campus (ACC)

3.8.1 Community3.8.2 Lifestyle

3.9 Centre for the Arts and Communications (CFAC)3.9.1 Peer Support3.9.2 Events

4.0 Volunteering at SAMU4.1 Volunteer Training and Orientation4.2 Probation 4.3 Scheduling and Volunteer Shifts 4.4 Volunteer Hours4.5 Resignation4.6 Expenses4.7 Confirmation of Hours and Reference Letters4.8 Volunteer Incentive Program (VIP)

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5.0 Code of Conduct and Ethics

6.0 Volunteer Health and Safety6.1 Dress Codes

6.1.1 Food Bank Dress Code6.1.2 Safe Walk Dress Code6.1.3 Events Dress Code

6.2 Minimizing Risks6.3 First Aid6.4 Alberta Health & Safety Standards6.5 Pest Control (Food Bank & Breakfast Club)6.6 Emergency Procedures & Fires6.7 Harassment6.8 Violence in the Workplace6.9 Alcohol and Drugs in the Workplace6.10 Volunteer Disciplinary Action Procedure

7.0 Internal Complaints & Issues

FormsTerms & ConditionsMedia Consent FormVolunteer Agreement FormVolunteer Acknowledgement FormSignature form

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Welcome to the Students’ Association of MacEwan University!The Students’ Association of MacEwan University (SAMU) is a non-profit, student-centered organization that is governed by students, for students. Every MacEwan student is considered a member of the Students’ Association.

Volunteering at SAMU is an easy way to stack your resume, gain experience in your field, network across the three MacEwan campuses and have a great time with like-minded folks! SAMU offers many different ways to volunteer depending on your interests, skills and availability.

Volunteering for SAMU is also a very rewarding experience – literally! The Volunteer Incentive Program (VIP) offers our volunteers some great, volunteer-exclusive perks, and the more you volunteer, the better the rewards get. Having volunteer work under your belt can lead to a reference for future job interviews and can open you up to many bursaries and awards that require some serious volunteer hours.

Read on to find out more about volunteering at SAMU and to learn more about each individual program and service!

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Dear volunteers, We couldn’t be more excited to have you joining the SAMU team! Your dedication toward our programs and services enhances the university experience for over 19,000 students. From crushing the books, to balancing your schedule, we appreciate your contributions because every bit counts. We would not be where we are today and where we are headed without you. SAMU is led by students, for students, and you are a part of the movement that will continue to lead and make a positive impact on the lives of your fellow students. Thank you getting involved and making a difference — you are what SAMU is all about.

Letter from the President

Danika McConnell

SAMU President

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1.0 IntroductionThis handbook is for those who are going to be volunteering with SAMU. It provides an overview of the programs and services that SAMU has to offer, the policies and procedures regarding volunteering, and other pertinent information. Questions about this handbook, or any policies or procedures, should be directed to the Volunteer Coordinator or to a member of SAMU’s management team.

1.1 Volunteer OpportunitiesSAMU has a large variety of exciting volunteer opportunities depending on your interests and availability. See Section 3.0 for a detailed description of each volunteer opportunity.

• Safe Walk

• Food Bank

• Breakfast Club

• Peer Support

• General Volunteer (City Centre Campus)

• Community

• Lifestyle

• Events

• SAMU Promo Squad

• Elections Promotion

• Gray Gallery

• Breakfast Club

• Alberta College Campus (ACC)

• Community

• Events

• Centre for the Arts and Communications (CFAC)

• Peer Support

• Events

1.2 Roles and Responsibilities of VolunteersSAMU could not function without the help of our incredible team of volunteers. Volunteers will be working directly with the Assistant of their department to ensure that their assigned tasks are being completed.

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Volunteer Responsibilities:

• Being on time for their shifts and carrying out their duties properly.

• Giving as much notice as possible when unable to make a shift (see section

4.3.2 for more information).

• Recording their hours on the provided timesheets correctly and truthfully.

• Replying to emails in an appropriate manner (when needed) and within 48

hours of having received the email.

• Having a clear understanding of the tasks they have been given, and to ask

questions when they need clarification.

• Being respectful to everyone they come in contact with.

• Never acting in an inappropriate, discriminatory or harassing way towards

other volunteers, students or staff when representing SAMU (see section

6.7 for further information).

• Ensuring that if an issue comes up they report it to their designated

Assistant, or if that person is unavailable, report it to a SAMU manager.

• Always acting in accordance with the rules of the specific volunteer role, as

well as the policies and procedures in this manual.

• Wearing the supplied volunteer identification if required for a specific role.

1.3 Rights of Volunteers

• To be given proper direction in their designated roles.

• To be given the chance to ask questions when something is unclear.

• To receive training for their position(s).

• To be comfortable in their working environment.

• To be treated with respect, dignity and without discrimination at all times by all staff

and fellow volunteers.

• If requested, to be provided an evaluation or reference for their performance

volunteering for SAMU (see section 4.7 for more information on reference letters).

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2.0 Volunteer Application and Admission Process

2.1 Volunteer ApplicationsAny MacEwan student who wants to apply to become a SAMU Volunteer is required to fill out the Application Form that can be found at SAMU.ca/volunteer. This form ensures that the individual is eligible to volunteer at SAMU and is a McEwan student.

Please note that the areas a volunteer expresses interest in joining on the form is for our records only and does not mean the volunteer has signed up for that role.

2.2 Post-Application ProcessAfter volunteers have submitted the Application Form on the SAMU website, they will receive an auto-reply email confirming that their form was received.

Choosing volunteer position(s) in the Application Form does not constitute officially signing up for those specific position(s). Volunteers will receive confirmation about which roles they will be volunteering in once the Assistant overseeing that area contacts them with further information. This is not applicable to events volunteering, as all SAMU volunteers can volunteer for events (see section 3.4.3 for more information).

2.3 Volunteer CommitmentSAMU expects every volunteer to be willing to commit a minimum of 10 hours per semester. Please be aware that some volunteer positions may require different time commitments. Volunteering in the fall semester will run between September and December, and from January to April during the winter semester. Please note, these times may be different for volunteer positions or at other campuses and are subject to change.

Volunteers who are inactive for three (3) months are automatically declared inactive in the system, and will not be able to sign up for shifts. Please note that the Volunteer Coordinator will send out an email notice before a volunteer is declared inactive.

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To become active again, volunteers will need to contact the Volunteer Coordinator.

2.4 Police Information ChecksSAMU reserves the right to do police information check on all volunteers. For many of the programs and services, this is a requirement because of the nature of certain roles. SAMU wants to ensure that all volunteers are working in a safe environment and that anyone using the program or service feels comfortable around SAMU volunteers.

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3.0 Volunteer Role Descriptions

3.1 Safe WalkSafe Walk is a service run by volunteers to safely escort students to their vehicles or public transportation spots in the evening. Providing a safe alternative for students is part of ensuring a successful experience at MacEwan University and contributes to building a safe campus environment. Volunteers are trained on how to properly and safely conduct a walk and patrol parkades and parking lots. Safe Walk volunteer positions are only available at City Centre Campus. This position requires a minimum commitment of 2 hours per week.

3.2 Food BankFood Bank volunteers will be primarily responsible for packing food hampers, organizing food in the Food Bank and collecting and organizing donations. Food Bank volunteers will also occasionally be asked to participate in Food Bank related events and represent the SAMU Food Bank to students and the general public. Food Bank volunteer positions are available at the City Centre Campus only. This position requires a minimum commitment of 2 hours per week.

3.2.1 Breakfast Club

Food Bank volunteers can also help out with SAMU’s Breakfast Club, which is a free service that takes place twice a month in the Students’ Association Lounge from 9 a.m. – 11 a.m. Volunteering with Breakfast Club involves helping with the set-up, refilling stations, cleaning up after the event and tracking the number of students per event. A minimum of 1 hour is required per event (minimum of 2 hours per month).

3.3 Peer SupportVolunteering for Peer Support is essentially students helping students. Volunteering with Peer Support involves taking part in training sessions with a Certified Crisis Worker on how to properly support and actively listen to fellow students. With Peer Support, you are provided with the opportunity to develop supportive listening skills and practice confidentiality and relationship building.

Peer Support volunteers go through a one-on-one interview prior to being accepted to volunteer with the service. Attendance at a two-day weekend training retreat is mandatory prior to any volunteer service with Peer Support. Peer Support

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volunteer positions are available at City Centre Campus and Centre for the Arts (see section 3.10.1 for more details). This position requires a minimum commitment of 2 hours per week.

Please note, Peer Support’s volunteer intake is only in the Fall Semester and has a capacity of 50 City Centre Campus volunteers a year. Recruitment closes as soon as all positions are full.

3.4 General Volunteers (City Centre Campus)All SAMU volunteers are automatically qualified as General Volunteers after they’ve filled out the Volunteer Application. Volunteers will receive a Newsletter via email with volunteer opportunities and information on how to sign-up. If volunteers are not interested in the events for that newsletter, they are welcome to disregard the email (no need to contact us).

This process ensures that we are reaching out to as many people as possible for assistance with our programs and events, but allows volunteers to choose the ones that are most interesting to them. Due to this automatic qualification, volunteers do not need to be involved in any other programs or services and can be a General Volunteer exclusively if they prefer, in which case they are required to meet the 10 hour commitment. However, if a volunteer is involved in a program or service, being a General Volunteer is a great way to gain a few more hours to be eligible for different levels of our Incentive Program. For information on the Volunteer Incentive Program, see section 4.8.

3.4.1 Community

SAMU works to provide students with information and events focused on environmental and social activities and awareness, such as our SUSTAINaMANIA event. Volunteers will also help raise awareness about our Student Refugee Program during Global Awareness Week, and helping at fundraisers for SAMU’s Adopt-a-Family program, such as Bowl-o-Rama and Adopt-a-Painting. Additionally, Community volunteers will occasionally attend events put on by MacEwan International.

3.4.2 Lifestyle

Volunteers for this position raise awareness about mental health initiatives, student well-being and healthy lifestyles. Lifestyle volunteers help with any events that are planned by the SAMU Lifestyle Assistant, such as Paws for a Study Break, StressLess and more!

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3.4.3 Events

SAMU organizes plenty of exciting events at all campuses throughout the year, which require the help of dedicated and enthusiastic volunteers. There are several volunteer positions during events, for example set-up, teardown, and running games and activities. Events include Fall Fest, the SAMU Speaker Series and more!

3.5 SAMU Promo SquadSAMU Promo Squad is made up of volunteers that have an interest in promotion, possess strong people skills and will gladly approach students to start up a conversation. This team gets together to promote SAMU events, programs and services.

3.6 Elections PromotionSAMU hold two sets of elections each year. The first, in October, determines the 14 Councilors and one Alberta College Campus delegate. The second election, every March, is to elect the Executive Committee, made up of a President and four Vice Presidents. Combined, Councilors and the Executive Committee make up the Students’ Council. In addition to SAMU elections, the Elections Promotion volunteers also assist with the provincial and federal elections promotion. In both internal and external elections, volunteers are needed to help with promotion, encouraging students to vote and more! Elections Promotion volunteer positions are available at all campuses in varying capacities.

3.7 Gray GalleryThe Gray Gallery is a student art space provided by SAMU to showcase MacEwan student, faculty and alumni art. Volunteers can help out at the Gray Gallery by being a gallery attendant, helping out at art openings, being a part of an art jury and helping with art installation. Volunteering with the Gray Gallery is a great hands-on way to gain some gallery experience for those interested in working with arts organizations in the future.

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3.8 Alberta College Campus (ACC)

3.8.1 Community

ACC’s Community volunteering involves helping with events for MacEwan’s international students, such as Conversation Club and Global Awareness Week. Volunteers will help promote and encourage student involvement and social activities, as well as set up and tear down events.

3.8.2 Lifestyle

The lifestyle team at Alberta College Campus organizes events to promote health and well-being at MacEwan University, with a focus on living a balanced lifestyle and encouraging mental health. Volunteers will be involved in ACC’s mental health initiatives, such as StressLess.

3.9 Centre for the Arts and Communications (CFAC)

3.9.1 Peer Support

With Peer Support, you are provided with the opportunity to develop supportive listening skills and practice confidentiality and relationship building. The CFAC Peer Support volunteers also occasionally help with Food Bank related tasks. This position requires a minimum commitment of 2 hours per week.

Please note, Peer Support’s volunteer intake is only in the Fall Semester and there is a cap of 10 CFAC Peer Support volunteers at a time. Recruitment closes as soon as all positions are full.

3.9.2 Events

These volunteer positions consist of events held at the Centre for the Arts campus such as Halloween, StressLess, SUSTAINaMANIA and Breakfast Club.

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4.0 Volunteering at SAMU

4.1 Volunteer Training and OrientationVolunteer training and orientation consists of information provided by the specific Assistant for the program or service (or in the case of events, the point person) you are volunteering for. Training and orientation varies for each volunteer role (i.e. Peer Support volunteers are required to attend a weekend retreat, while Food Bank volunteers are required to attend a one hour training session).

As mentioned in Section 2.2, SAMU Assistants will contact volunteers after they’ve completed the volunteer application form found at SAMU.ca. Volunteers are expected to bring the printed and signed Consent Form attached to this Manual (page 29) to their first training or orientation session, or hand it in at the SAMU office prior to it. Volunteers can only start volunteering once the Volunteer Coordinator has received this form.

4.2 ProbationAfter volunteers have completed training for their specific roles, they will be on a probationary period for their first three (3) shifts. During this time the Assistant or the volunteer can terminate this agreement at any point. Please refer to the Volunteer Disciplinary Action procedure in section 6.10 for more information.

4.3 Scheduling and Volunteer Shifts

4.3.1 VicNet

All of SAMU’s volunteer scheduling is done online through a self-scheduling database called Volgistics. Once volunteers are approved, they will be emailed the link to a Volgistics Volunteer Information Centre (VicNet) account, along with their personal login information. Here they will be able to see available shifts and sign up for shifts that match their availability.

Along with signing up for shifts, volunteers can also use VicNet to edit their personal information (change of address, emergency contacts, etc.) and view their completed volunteer hours (see section 4.4 for more information).

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4.3.2 Signing up for Shifts

Shifts are self-scheduled through VicNet, which means volunteers sign up for shifts when they are available. Shift scheduling is the responsibility of the volunteer and they should be checking their VicNet account on a regular basis to see what events/shifts are available.

Schedules are available one (1) month, or 30 days, ahead of time; volunteers will only have access to the schedule(s) of the programs or services they have been confirmed to volunteer with. Volunteers who need to cancel or change a shift can do so in the system seven (7) days before their shift. After this, volunteers are responsible for finding their own replacement and alerting their respective Assistant.

Please note you will not be able to start volunteering or select shifts until we have received your Consent Form (see section 4.1).

4.4 Volunteer HoursVolunteer hours are inputted through Volgistics on a monthly basis for the month prior. Volunteers are responsible for filling out their own timesheets correctly and truthfully each shift. Falsifying volunteer hours will result in a written warning.

Volunteers can also view their volunteer hours through their VicNet account. Any discrepancies found in volunteer hours are to be discussed with the Volunteer Coordinator, who will then follow up on any potential changes. Volunteer hours reset year to year, but SAMU keeps a record of the previous year’s service. Please note, only SAMU events, programs and services count towards the volunteer hour total.

For more information on Confirmation of Hours letters, see section 4.7.

4.5 Resignation and TerminationSAMU expects volunteers to see their commitment through for at least one semester, but we also understand that things happen and volunteers may not be able to fulfill their commitment. If resignation is unavoidable, volunteers are expected to contact both their designated Assistant and the Volunteer Coordinator as soon as possible.

A list of instances that would lead to termination of a volunteer contract can be found in the Volunteer Disciplinary Action procedure (see section 6.10 for more information).

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4.6 ExpensesAt no time will volunteers ever be required to pay for something during their volunteer shift. If they feel that the area in which they are volunteering is lacking a certain resource, they should inform their designated Assistant. At no point should a volunteer ever purchase an item for SAMU. Should volunteers purchase items without the written discretion of a SAMU manager, they will not be reimbursed.

4.7 Confirmation of Hours and Reference Letters If volunteers would like to request a Reference Letter, they can contact their direct Assistant with a minimum of three (3) business-days notice. Confirmation of Hours letters are automatically sent out to volunteers who have accumulated 20+ hours volunteering for SAMU at the end of each school-year.

If volunteers need their Confirmation of Hours letter earlier, or would like a combined total of all of their years of service, they should contact the Volunteer Coordinator.

4.8 Volunteer Incentive Program (VIP)At SAMU, volunteers will always be appreciated and rewarded for their hard work! We never take our volunteers for granted – without them, we couldn’t do what we do!

SAMU provides plenty of rewards for volunteering. Along with the Volunteer Holiday and Year-End Parties, SAMU also offers an Incentive Program to reward volunteers for their commitment to the SAMU team.

Here’s how the Volunteer Incentive Program works!

Based on the hours committed to SAMU, volunteers will reach reward levels that gain them some great rewards.

Level 1 (10-19 hours)Level 2 (20-39 hours)Level 3 (40-69 hours)Level 4 (70-99 hours)Level 5 (100+ hours)

The volunteer incentive items will be given out at the end of the Fall and Winter semesters.

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5.0 Code of Conduct & EthicsVolunteers will maintain a high level of personal integrity by conducting themselves in a sincere, honest and professional manner. They will treat fellow volunteers and everyone they come in contact with respectfully and with courtesy, and also respect the viewpoints of others. Volunteers must recognize that they are representatives of the organization and need to understand the potential ramifications of their decisions. They must not cause or permit any undue damage to the reputations of the Association, representatives, members or associates of the Association. Undue damage includes any damage that occurs as a result of any unjustified, illegal or improper conduct in the circumstances.

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6.0 Volunteer Health & SafetyThis section provides volunteers with information that will ensure that they stay safe on the job and do not cause harm to anyone else around them.

6.1 Dress CodeNot all positions have dress codes, but volunteers should review this section to see if this applies to their positions. Volunteers can ask their designated Assistant about dress codes for programs or services that are not listed below.

6.1.1 Food Bank dress code

The Food Bank is located in the heated underground parking lot in Building 6. SAMU requests that volunteers wear the appropriate clothing when they will be in the Food Bank. Most importantly, we require that volunteers wear closed-toe shoes.

6.1.2 Safe Walk dress code

There is no specific dress code for Safe Walk volunteers. However, most walks will take place outside and weather in Alberta can be quite unpredictable. We suggest that volunteers wear shoes that are comfortable to walk in, and a sweater or jacket, depending on the season. Volunteers will be provided with a Safe Walk t-shirt, jacket and toque.

6.1.3 Events dress code

Event volunteers may be occasionally required to wear a SAMU t-shirt or a lanyard for an event so that they are easily identifiable by those attending the event. Volunteers will be on their feet for the majority of events, so comfortable footwear is a must. For certain events, such as Speaker Series, volunteers are asked to dress business casual.

If you have signed-up to volunteer at an event, please ensure that you check your emails consistently before the event and read any event-specific instructions that are sent.

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6.2 Minimizing RisksIt is important that volunteers understand the tasks they have been given and that they ask questions whenever needed. The following is a list of things that volunteers should be aware of:

• Please do not bring valuables to your volunteer shift if you have no place to

store them. SAMU is not responsible for any lost or stolen items.

• Inform a staff member immediately if you or someone you are working with

is injured or sick.

• Report anything that could be considered a safety hazard.

• In the event of an emergency, contact a staff member and Campus Security

immediately.

• Understand and be familiar with the evacuation and emergency procedures

for each volunteer role. General emergency procedures can be found in

Section 6.6.

6.3 First AidFirst Aid Kits are available in all SAMU offices at each campus, as well as the Food Bank, Safe Walk and Peer Support.

6.4 Alberta Health & Safety Standards (Food Bank & Breakfast Club)Alberta Health Services (AHS) standards must be followed whenever a volunteer or staff member is in the Food Bank. Cleaning schedules, as well as the Guide for Distribution of Donated Food can be found in the Food Bank. During training for Food Bank volunteers, the Food Bank Assistant will go over the guidelines, rules and procedures that must be followed.

6.5 Pest Control (Food Bank & Breakfast Club)If volunteers are working in the Food Bank or with Breakfast Club and happen to find a mouse or pest of some sort, they are advised to not pick it up with their bare hands. The volunteer should report the pest directly to the Food Bank Assistant or a SAMU manager and they will deal with it accordingly.

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6.6 Emergency Procedures & FiresIn the event of an emergency evacuation or fire, volunteers should proceed immediately to the closest exit. In the event of a lockdown, the volunteer should either proceed to the safest location, or close and lock the door of the room they are in. These procedures will be covered in the volunteer training for their specific role.

6.7 HarassmentVolunteers will refrain from any form of discrimination towards any internal or external party or group on the basis of race, colour, religion, national or ethnic origin, age, gender identity, gender expression, sexual orientation, marital status or physical/mental disability.

Volunteers will refrain from harassment, which includes any intentional display of offensive, unwelcome, intimidating, humiliating or sexually explicit behavior that undermines the Association’s effort to maintain a safe, comfortable and productive work environment. They will also refrain from any violent action or threat towards any representative or member of the Association.

6.8 Violence in the WorkplaceViolence in the workplace can occur between anyone present in the worksite. Workplace violence can consist of assault, physical or emotional abuse, threats or intimidation. Should any of these happen to a volunteer, or if a volunteer witnesses any of these happening, they should immediately contact a SAMU manager. If a manager is unavailable the volunteer should call Campus Security.

Physical violence will result in immediate termination.

6.9 Alcohol and Drugs in the WorkplaceUnder no circumstances are volunteers allowed to possess, use, trade or sell drugs or alcohol during their volunteer shifts at SAMU. If volunteers are reported or caught with drugs or alcohol on site they will be subject to immediate termination. If volunteers come to a shift inebriated, they will be immediately dismissed and will receive suspension of volunteer duties for the rest of the school year.

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6.10 Volunteer Disciplinary Action ProcedureSAMU expects a high level of performance, professionalism and accountability from all volunteers. Volunteer Discipline exists to address volunteer performance issues. For the full Volunteer Disciplinary Action procedure, please refer to the SAMU website at SAMU.ca > Who We Are > Governance > SAMU Procedures > Disciplinary Action – Volunteers.

7.0 Internal Complaints & IssuesAll SAMU volunteers have the right to be treated with respect, dignity and without discrimination at all times from all staff and fellow volunteers.

If at any time, volunteers feel that there is an issue that should be addressed or they have a complaint, they should contact their designated Assistant. If volunteers feel that this issue is much larger, or they do not feel comfortable speaking with their Assistant about it, they are encouraged to contact the Volunteer Coordinator. If the Volunteer Coordinator cannot adequately deal with the situation, they will then pass the issue along to a manager.

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Forms

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Terms and ConditionsI certify that all the statements provided in this application are true and I understand that any false or misleading information provided on this form may result in the rejection of my application or in my dismissal from the Students’ Association of MacEwan University (hereinafter referred to as SAMU) Volunteer Program, should I be accepted as a volunteer.

I acknowledge that failure to properly complete the personal information, reference, and applicant agreement will result in the immediate rejection of my application.

I agree to commit a minimum of ten (10) volunteer hours per semester. I understand, depending on the position(s), I may be required to exceed the 10-hour general minimum.

I acknowledge that failure to attend the applicable training session will result in the rejection of my application or dismissal from the Program.

I understand that all information obtained through this form and the police info check will be kept confidential. I understand that the info checks are a matter of routine and security for certain positions to ensure that volunteers have no previous or current criminal records.

Police Info ChecksPolice Info Checks may be conducted on successful new applicants. By completing this form, you agree to allow the SAMU Programs or Services Manager to access your record. Failure to complete the info check may result in immediate rejection of your application to specific positions. You will be reminded to bring two (2) pieces of ID (e.g. Birth Certificate and Driver’s License, Passport, Health Card, etc.) to your training session if a record check is required.

I have read and agree to the Terms & Conditions

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Media Release Consent FormI consent to photo, video, and audio recording of myself and my statements at MacEwan University or Students’ Association of MacEwan University (SAMU) related events and grant SAMU the right to copy, reproduce, and use all or a portion of the photos, videos, and statements for incorporation into any SAMU documents and marketing materials.

I permit the use of photos, video, audio recordings, and media; including advertising and related promotion with no expiry of use. I grant the right to use my image and name in connection with photos, videos, or statements and waive the right to inspect of approve the use of my interview as incorporated in SAMU documents and marketing materials.

I release SAMU from any claims that may arise regarding the use of the photos, video, or audio recordings including any claims of defamation, invasion of privacy, or infringement of rights.

I acknowledge that I have no ownership right in any of the photos, videos, or audio recordings taken by SAMU employees. In the case that I (the signee) took the photos, videos, or made personal recorded statements at a SAMU or MacEwan University related event, I understand that SAMU must receive my consent for use of the content.

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Volunteer Agreement Form• I agree to keep client information confidential

• I agree to immediately advise a SAMU manager of any breach relating to confidential information

• I agree to represent the Students’ Association in a professional manner

• I agree to follow the Volunteer Code of Conduct & Ethics

• I agree to attend all required and mandatory volunteer training sessions

• I agree to refrain from any activity that could jeopardize the status of the Students’ Association

• I have read and understood the roles and responsibilities of the volunteer position(s) I’m volunteering for

• I agree to release, forever discharge and hold harmless the Students’ Association of MacEwan University, their directors, officers, employees, agents, group leaders, successors and assigns, from any and all liability claims and demands of whatever kind or nature, including but not limited to any negligence on the part of the Students’ Association, their directors, officers, employees, group leaders or agents which may arise from my participation as a Volunteer.

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Volunteer Acknowledgement FormBy signing this form, I am acknowledging that I have received, read, and understand the Students’ Association of MacEwan University (SAMU) Volunteer Manual, including the Terms and Conditions, Media Release, and the Volunteer Agreement Form. I understand that should I violate or refuse to comply with any of the policies or procedures in this manual, I am then subject to possible termination from my volunteer position at SAMU. I also understand that the policies laid out in this handbook are only a small portion of the SAMU policies and procedures and should I need clarification of any other policies or procedures I should visit the SAMU website at www.samu.ca. I understand that SAMU reserves the right to change any of their policies or procedures at any time without notice and will expect the volunteers to stay up to date on the latest version.

I agree that I shall conduct myself in an appropriate manner that follows all SAMU policies and procedures laid out in this manual and on the SAMU website. I understand that these policies and procedures have been put in place for my safety, for the safety of those working with me, and for anyone else I might have contact with while volunteering with SAMU. Should I breach any of these policies of procedures I understand that this may result in my termination from the volunteer program at SAMU.

I acknowledge the first three (3) shifts of my volunteer role are considered ‘probationary’, meaning I can be let go from my position at any time during that period. I also acknowledge that certain programs or services required that I go through a training period before I can begin volunteering in that role.

I acknowledge that this manual is available on the SAMU website and that I am welcome to direct questions about the contents of the manual to the Volunteer Coordinator, or Programs Manager.

Signature required, please refer to page 29.

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Once you have read this manual in its entirety, please sign and return this page on the day of your training for your designated volunteer position. If you are volunteering for more than one position, you will only need to bring this form in on your first shift.

Please keep the Volunteer Manual for future reference.

I acknowledge that I have read the Volunteer Manual and have read and understand the Terms and Conditions, Media Consent, Confidentiality Agreement, and Volunteer Acknowledgement forms.

Student Name

Parent/Guardian Name if student is under the age of 18

Parent/Guardian Signature if student is under the age of 18

Date

Date

Student Signature

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VOLUNTEER FORM

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