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B R O C H U R E

P U M A

E N E R G Y

PEOPLE BROCHURE

We're growing fast – can you?

F U E L L I NG P E OP LE

Contents

5THE PUMA

ENERGY SPIRITOur distinctive spirit makes all the difference.

21WHAT WE D O

From our tried and tested business model to our operations around the world.

29WHAT IS IT

REALLY LIKE WORKING FOR US?Real insights into the challenges and

opportunities with our great company.

44WE ARE

PUMA ENERGY – ARE YOU?

A quick overview of the key characteristics you’ll need to succeed.

Thanks to all Puma Energy employees featured on the cover and within this brochure.

G OING FAR – GROWING FAST

We are a dynamic fast-growing global energy company.

In just a few years we have grown to 7,000+ people earning annual revenues of over

$13bn in 45+ countries around the world. And we’ve only just begun.

We’re going far and growing fast, and if you’ve got what it takes we’d love you to come too.

So who are we looking for and what’s in it for you? This brochure gives you a sense of the distinctive

energy and opportunities at the heart of our dynamic, fast-growing energy company.

Take a look and if it strikes a chord, get in touch. It could be your next great move…

Fuelling People 1

Key statistics

EMPLOYEES

7,000+COUNTRIES

45+REVENUE

US$13.43bn

THROUGHPUT VOLUMES IN 2014

19,776m3STORAGE CAPACITY

7.1m m3RETAIL SITES

2,000+

DRIVERS THROUGH SERVICE STATIONS IN 2014

192m

TRUCKS LOADED EVERY DAY

1,350

AIRPORTS SERVED

45+

TERMINALS

85B2B CLIENTS

23,500AWARDS IN 2014

6

As at 30 June 2015.

2 Puma Energy People Brochure

We intend to extend and accelerate our success and we’re looking for exceptional people to help make this happen.

Future leaders who will share in the great achievements, excitement and rewards that flow from this epic journey we’re on at Puma Energy. We’re an energy business – not just the energy we supply, store and distribute for our customers around the world but also the energy of our 7,000+ people. It is their exceptional passion and performance, their pioneering can-do spirit that makes all the difference.

We’re looking for both a strong skills match and a close cultural fit. It’s about aptitude and attitude. We don’t just want great engineers, for example. We want great Puma Energy engineers.

In return, we offer exciting and challenging careers where you can really push the boundaries of how far you and Puma Energy can progress. You will also be rewarded with an excellent pay and benefits package and gain extensive learning and development opportunities. Moreover, you can be sure of joining a company that always strives to do things the right way – from setting and maintaining the highest standards to contributing to the communities we live and work in.

To guide and measure our performance individually and as a team, we have 10 key competencies, which we highlight in this brochure through the stories of some of our many brilliant people. But essentially they distil down to one rallying cry for us all – and for you too, should you join us on our journey: excel at pace.

To find out whether we’re the company for you, I encourage you to take a quick look through this brochure. It will only take a few minutes and it could set you up for a stellar future with us.

Pierre Eladari Chief Executive Officer

JOIN US AND EXCEL

We’re at a key moment in the growth and success of our company. We have grown fast as we pursue

our vision to become the leading integrated midstream and downstream oil company in high-growth global markets.

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Exciting, dynamic, world class. All kinds of excellence delivered at pace. No end of opportunities to succeed and make a

difference for our customers, for our company, for each other. This is just a taste of the Puma Energy Spirit – a flavour of the fuel that drives us on to be the best at everything we do. It’s encapsulated in our three values:

performance-driven, passionate, pioneering. It’s not for everyone but if it strikes a chord

we’re keen to meet you.

1

THE PUMA ENERGY SPIRIT

Fuelling People 5

We deliver


For our customers, across our businesses, around the world, with our colleagues, in our careers –

we perform to the highest standards.

It’s the performance that saw us handle 20 million m3 of oil products in 2014 with zero major

environmental spills or incidents.

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55%Increase in revenue

(Since 2012)

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We are


We go the extra mile for our customers, never stop striving to improve, always look for new opportunities

– our passion spurs us on to excel.

It’s the passion that helped us win the Rising Star category in the 2014 Platts Global Energy Awards.

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Nº1Our vision is to become

the leading integrated midstream and downstream oil company in high-growth global markets

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We are

From answering the unmet need for oil in far-flung places to bringing a new energy to succeeding in

established markets – we love to pioneer.

It’s the pioneering spirit that encouraged us to grow from supplying 22 to 45+ countries

in just three years.

14 Puma Energy People Brochure14 Puma Energy People Brochure

Fuelling People 15

45Countries of operation...

and growing

Fuelling People 17

We fuel


Whether it’s the solutions we develop and deliver for our customers or the people we recruit and encourage

across our business – we fuel success.

It’s the success that comes from our pioneering, passionate, performance-driven way of working

around the world.

Fuelling People 19

We are growing fast around the world as we continue to focus on maximising the opportunities to excel as an integrated

midstream and downstream oil business.

From storage to supply, from Australia to Zambia, from B2B to LPG – through our fully

integrated midstream and downstream oil operations we deliver high quality fuels for

our customers around the world safely, reliably and at a competitive price.

2

WHAT WE D O

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STOREPuma Energy has

a network of 85 storage terminals, with a total

storage capacity of 7.1 million m3.

Refining*

SUPPLYOur experienced team focuses on optimising

supply across products, geographies and

sources.Producers

Puma Energy has no upstream activities

and our main business objective is to take advantage of the midstream and

downstream opportunities

that arise.

Road and Rail transport

Marine terminals

OUR BUSINE S S MODEL

From supply to storage to distribution, our business model integrates excellence across our midstream and downstream

operations to connect customers with high quality products.

We will maintain our momentum by identifying opportunities for growth in markets where we can really make a difference.

2. We operate in strategic locationsPuma Energy is a highly diversified company that focuses on growing markets, where projected demand for oil is high, where we can expand through acquisition and organic growth.

1. We invest wisely and decisivelyWe position ourselves as the leading privately owned midstream and downstream oil company. Puma Energy invests in acquisitions and infrastructure in growth markets while maintaining a healthy balance sheet.

* Refining is not part of the Puma Energy core business model. We own and operate refining assets where it makes sense to do so.

HOW WE CREATE VALUE THROUGH OUR BUSINESS MODEL


Aviation

LPG

Bitumen

Lubricants

Retail

BunkeringWholesale DISTRIBUTEWe have built a completely global integrated midstream

and downstream oil company to serve our

customers around the world. Customers

We have built our reputation on

delivering high quality fuels swiftly,

reliably and at a fair price.

B2B

4. We employ talented peopleThe diversity of nationalities, cultures and experience across our team is a great strength for Puma Energy: we train our people well and trust them to excel.

5. We are responsive and flexibleOur structure ensures we are in touch with our customers’ needs; our growing global network ensures we are where they need us to be.

3. We operate efficientlyWe put in place better systems, better infrastructure, better technologies and better processes – everything from delivery logistics to point of sale equipment.

6. We have a unique asset basePuma Energy’s global integrated asset base ensures seamless supply to our customers around the world. We aim to become the leading integrated midstream and downstream, retail and distribution oil company across markets with high growth in oil consumption.

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OUR ROLE IN THE OIL LIFECYCLE

Our focus on integrated midstream and downstream activities means we can achieve significant economies of scale and operating efficiencies.

For our customers this translates into competitive costs, managed risk, secured supply and seamless delivery.

* Refining is not part of the Puma Energy core business model. We own and operate refining assets where it makes sense to do so.


MidstreamPuma Energy’s midstream operations support our own downstream activities. We own and operate high quality infrastructure on five continents. We also lease storage capacity to third parties. Our storage facilities support trade flows and enhance liquidity for wholesale operators within regional and national markets.

1 Storage

Our purpose-built terminals give customers access to high quality storage.

2 Transportation

Our transportation networks encompass road, rail and sea, operating 24/7/365 to ensure prompt and efficient delivery.

3 Marine systems

We receive and deliver oil products through a number of marine facilities. We have also developed a strong competence in marine infrastructure and operations.

4 Refining*

In the overwhelming majority of instances we act as buyers from refineries, however, we do operate two pocket refineries, which are the sole exceptions.

DownstreamWe source and supply a wide range of oil products for the downstream market, including fuel oil, gasoline, diesel, jet, LPG, aviation fuel, bitumen and lubricants.

5 Retail

We have national networks in many African countries. We are a leading retailer in Central and South America, with more than 2,000 service stations globally.

6 Wholesale

We supply petroleum products to independent distributors, who sell on to retailers and customers.

7 B2B

Our ability to match the needs of customers operating in remote, demanding and sometimes potentially dangerous environments gives us a key competitive edge.

8 Aviation

We provide consistently high quality products and services to airlines, aircraft operators and aircraft owners across Latin America and Africa.

9 Bunkering

Our modern fleet of bunker vessels is specially adapted to service offshore rigs.

10 Bitumen

Our modern fleet of bitu-containers form a crucial part of our flexible and reliable distribution network.

11 LPG

We have a simple goal; to deliver high quality LPG at a competitive price and on time.

12 Lubricants

We diligently supply a full range of proven lubricants designed for a variety of general and specific applications.

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SOUTHATLANTIC OCEAN

INDIANOCEAN

NORTHATLANTIC

OCEAN

SOUTHPACIFIC OCEAN

NORTHPACIFIC OCEAN

SOUTHAMERICA

AFRICA

AUSTRALIA

MIDDLE EASTASIA

RUSSIA

EUROPE

NORTHAMERICA

PUMA BUSINESSES(45 countries)

PUMA SUPPLY ROUTES

MAIN LOCAL STORAGE ASSETS

GLOBAL STORAGE HUBS

WHERE WE OPERATE

We have a growing global presence through our network of regional affiliates across five continents supported by an integrated global supply chain. This enables us to be

where our customers need us to be.

At a glanceArea Terminal capacity Service stations Employees

Americas 1,639,600m3 1,214 1,139

Africa 785,100m3 518 4,045

Europe 2,578,200m3 – 563

Middle East and Asia Pacific 2,067,600m3 319 1,431

Worldwide 7,070,500m3 2,051 7,178


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SOUTHATLANTIC OCEAN

INDIANOCEAN

NORTHATLANTIC

OCEAN

SOUTHPACIFIC OCEAN

NORTHPACIFIC OCEAN

SOUTHAMERICA

AFRICA

AUSTRALIA

MIDDLE EASTASIA

RUSSIA

EUROPE

NORTHAMERICA

PUMA BUSINESSES(45 countries)

PUMA SUPPLY ROUTES

MAIN LOCAL STORAGE ASSETS

GLOBAL STORAGE HUBS

Europe Airports Storage m3 Service stations

1 Estonia – 894,900 –

2 Norway – 97,900 –

3 Russia – 109,700 –

4 Spain – 51,200 –

5 Switzerland – – –

6 UK – 1,424,500 –

Total – 2,578,200 –

Americas Airports Storage m3 Service stations

7 Belize 1 26,300 12

8 Chile – 300 –

9 Colombia – – 98

10 Cuba – – –

11 El Salvador 1 318,500 88

12 Guatemala 1 327,800 188

13 Honduras – 135,000 190

14 Nicaragua 1 251,200 43

15 Panama – – 48

16 Paraguay 1 62,600 197

17 Puerto Rico and US Virgin Islands

3 517,900 350

Total 8 1,639,600 1,214

Africa Airports Storage m3 Service stations

18 Angola – 68,400 71

19 Benin 1 74,800 –

20 Botswana 4 3,400 32

21 Congo-Brazzaville – – 37

22 Democratic Republic of Congo

– 12,500 –

23 Ghana 1 15,400 15

24 Ivory Coast – 176,600 1

25 Kenya 1 – –

26 Lesotho – 20,400 22

27 Malawi 2 11,400 56

28 Mozambique – 161,500 12

29 Namibia 3 131,400 54

30 Nigeria – – –

31 Senegal – 5,000 9

32 South Africa – – 9

33 Swaziland – 600 14

34 Tanzania 8 94,800 34

35 Zambia 4 8,900 57

36 Zimbabwe 1 – 95

Total 25 785,100 518

Middle East and Asia Pacific Airports Storage m3 Service stations

37 Australia – 193,800 268

38 Indonesia – 23,100 –

39 Malaysia – 813,900 –

40 Myanmar 1 – –

41 New Zealand – – –

42 Papua New Guinea 11 398,500 51

43 Singapore – – –

44 United Arab Emirates – 630,100 –

45 Vietnam – 8,200 –

Total 12 2,067,600 319

Global Total 45 7,070,500 2,051

Note: Data correct at 30 March 2015

Bulk storage hub

Local storage

Puma Energy storage supply route

Countries where currently present

Fuelling People 27

Fast-paced, highly rewarding, ever changing, and of course, challenging too. These are just some

of the characteristics of working with us.

But what’s it really like? What do you stand to gain? And what’s expected of you?

We have 10 key competencies that act as markers and guides for what it takes to excel here. To bring

these competencies to life and give you real insights into working with us, who better to ask

than our people. Here’s what they say…

3

WHAT IS IT REALLY LIKE

WORKING FOR US?

Fuelling People 29

In the words of our employees we are...

Hard working, Transparent, Focused,

Dynamic, Encouraging, Growth, Teamwork, Talent,

Integrity, Fast, Quick, Performance, Credibility,

Intense, Motivating, Pleasant, Practical,

Opportunity, Results, Challenging, Committed,

Energetic, Proactive, Advancing...


in a nutshell we need to be...

Fuelling People 31

O U R 10 COMPETENCIE S

Teamwork

ERIC KPESESE

RoleFinance Manager, Ghana

Outside work“I like football and also spending time with my family. We go out, watch movies, watch football.”

Puma Energy in three wordsHard workingTransparentFocused

You have to have good teamwork. We do the work together, and we achieve the results together, and we all become happy.

1

Attracted by the challengeI’m Finance Manager for all the Puma Energy Ghana entities. I joined Puma Energy to take a more challenging job, because I am a young and ambitious guy. I need challenges in work. It is great to be part of such a fantastic, fast-growing entity like Puma Energy.

Getting great results togetherYou have to have good teamwork. Even though I have quite a number of people under me, I don’t just read out and give instructions. We do the work together, and we achieve the results together – that makes us happy as a team.

I compare Puma Energy with the other multinational companies here in Ghana. I must say, Puma Energy is very focused.

Puma Energy has a challenging and competitive working environment – you always learn new ideas.

It is a very good working atmosphere. For instance, we used to work in a very well designed container office, but we have every work tool we need to work with and that makes everyone happy. It is a well organised and friendly environment. We have since moved to a beautiful new office in the centre of Accra with very great ambience.

Achieving much moreOur focus remains on performance and growth and our service to customers. It’s a very active Puma Energy take on teamwork. Because we can actually get more done more effectively, more quickly together than we would ever do individually.

To be successful in Puma Energy you need to be very hard working, you need to be direct in your dealings, in your work. You need to be focused, and you need to be committed.

Always more room for improvementWhen I joined I told myself, there is no way I’m going to leave Puma Energy without leaving a legacy. My ambition is to reach a level where my professional experience can contribute significantly towards the success of the group as a whole. I always look for ways to perform higher because I know there’s always more room for improvement.

All companies say teamwork’s important. But how many actually go about making it work really well? We strip away all the stuff that gets in the way of working brilliantly together and add just what you need to oil the wheels and turbocharge the performance of teams. So you can live up to your potential – and promise – to be an excellent team player.


Above: Puma Energy staff taking part in Health and Safety training in Australia. Below: Puma Energy's offices in Johannesburg, South Africa.

Fuelling People 33

SHARON WHITE

RoleBusiness and Programme Manager, Australia

Outside work“I love boot camp, reading, and spending time with my family and also my friends.”

Puma Energy in three wordsDynamicChallengingEncouraging

Brave new ideasMy current role is the Business and Programmes Manager based here in Brisbane. It’s definitely challenging at times, but it’s also fun and rewarding.

To succeed you’ve got to be someone who is not afraid to think outside the square. You also need to be prepared to back your idea and accept the outcome too, because not everything works, not every idea is successful. So, you’ve got to be prepared to accept the successes with the failures and not be afraid to also continue to put new ideas forward.

Exploring new opportunitiesPuma Energy is very open to exploring new opportunities. To me it means progress and innovation. So, it’s being prepared to look at new ways of doing things. Just because it’s always been done this way doesn’t make it right.

You’ve got to keep your mind open and try not to prejudge the value of what that change will bring. As the saying goes, if it doesn’t challenge you, it doesn’t change you.

Change brings opportunity. If we want to stay ahead of the game we need to be prepared to look at how we can do things differently and provide a reason for customers to choose Puma Energy over the others.

When something goes wrong it’s not about who is to blame, but rather, how can we resolve it and ensure we don’t go and make the same mistake again. It’s about learning.

Faster, faster, fasterIt’s about improvement at pace. Faster, faster, faster. We’re trying to be a business that can adapt easily and to be able to do that. I think everyone needs to be able to work at a pace without compromising quality.

Openness for change2

To me it means progress and innovation. So, it’s being prepared to look at new ways of doing things.


It can be a big leap forward or a small step in the right direction – constant improvement fuels our rapid growth and ongoing success. The spark for this improvement is our openness for change. It’s a key characteristic of our restless pioneering spirit.

Exceeding expectationsI joined Puma Energy because I was promised exposure to a multicultural, entrepreneurial environment, continuous growth while developing and working with the most talented, experienced, energetic and passionate people. The promise has exceeded my expectations and now I can say without a doubt I’ve made my best professional decision so far in joining Puma Energy.

When I describe working at Puma Energy to others I often use the words fast-growing, dynamic, a speed-to-action company focused on excellent results through its most important asset – its people!

Always looking to stay aheadWhat kind of person succeeds here? Those who are not afraid to take risks, who are committed to go above and beyond objectives; those with strategic and entrepreneurial thinking who are always looking to be one or two steps ahead of the competition.

The Puma Energy difference is all about its determination to succeed – fast growing and quick decision-making. It’s a company that seeks opportunities and goes for it, trusting and empowering the people who work here.

For me, people management means having an authentic, personal, one-on-one connection with the people you lead. It is about creating a new mould, being straightforward, communicating clearly and establishing a bond with those you work with.

Nurturing strengthsWe demonstrate this when we help people find their strengths and the skills to make them successful at their jobs, and when we help them improve their areas of opportunity.

Through the right people management we create individual success stories that contribute positively to the company’s bottom line.

People management

CLAUDIA MARTINEZ

RoleHuman Resources Manager, El Salvador and Belize

Outside work“I feel passionate about travelling around the world and knowing different cultures, people and culinary backgrounds accompanied by my best friend and partner, my husband.”

Puma Energy in three wordsGrowthTeamworkTalent

For me, people management means having an authentic, personal, one-on-one connection with the people you lead.

3

Left: One of our new rebranded retail stations in Murrumba Downs, Australia.Above: Puma Energy offices in Singapore.

Fuelling People 35

The speed and extent of our success is down to our people. We simply could not have come as far or as fast without our 7,000+ employees, and it’s their collective passion and commitment that keeps us driving forward. So, of course, good people management is a critical part of the Puma Energy success story, and a key competence for all our leaders.

Accountability

GIFT DAUCHI

RoleOperations Manager, Zambia

Outside work“I enjoy going to church. I’m busy with my daughters as well. I’m also doing my Masters in business administration.”

Puma Energy in three wordsIntegrityHigh performanceCredibility

We need to make sure we are all accountable in whatever we are doing.

Top: Mackay terminal, Australia.Middle and below: Puma Energy's offices in Johannesburg, South Africa.

4

Fast-pacedPuma Energy is fast-paced, so I need to make quick decisions. If I’m not sure what I’m supposed to do, I immediately need to escalate the issue and let the necessary people know what is going on. So, there is a high expectation from Puma Energy and they also help you.

All accountableIn operations, the scope is wide – we deal with safety, with the environment, with customers, the transporters and most important of all, we are managing our stock – so we need to make sure we are all accountable in whatever we are doing. We owe it to the company and to the communities surrounding us. We need to make sure we don’t have any incidents that will impact negatively on our neighbours and people on the road.

IntegrityIntegrity is key. So, for example, you need to make sure you check everything you sign to make sure it is correct.

In operations, it’s not business as usual – every day is different. Maybe equipment needs to be sorted out that day, or you need to go and do a risk assessment because of a non-routine job in the terminal. So for you to succeed in Puma Energy you need to be consistent every day and make timely follow-ups and reports.

No surprisesPuma Energy hates surprises. So, if you’re thinking you might encounter a problem, you need to make people aware and communicate quickly. But if you’re bringing surprises every day, you cannot survive in this environment, so you need to communicate clearly and be accountable at each point.

Accountability runs throughout our business. From the fine detail of day-to-day operations to long-term strategic decisions – we put our name to our choices and actions, signing up to the performance, risks and results.


Transparency

HUGO PEREIRA

RolePuma Energy Operations Deputy Manager

Outside work“My hobbies are practising sports, dancing kizomba, and being with my family, surrounded by children. I'm a book and movie addict. I also like travel around the world.”

Puma Energy in three wordsIntenseMotivatingPleasant

Transparency should be the motto in every situation.

5

Embracing challengesI joined Puma Energy to help the growth of the company, to embrace new challenges, to cope with new difficulties and to try to successfully overcome them.

For myself, for Puma Energy and for Angola, I want growth based on merit. I want to help Puma Energy grow, improve the conditions of our community and be happy while doing my job.

I also intend to became part of a worldwide team, make a successful career and never stop learning.

Enjoyably intenseWorking at Puma Energy is intense, aggressive and enjoyable, with no borders. We are always going beyond.

Puma Energy is different for not fearing to take risks, for assuming the lead and entering new markets and business sectors.

The opportunities are endless and worldwide. We are always adding new responsibilities and challenges. It’s increasingly demanding.

Stronger togetherMy strength comes from my team, from our daily work, from helping them grow and enjoy what they do. I believe in a culture of sharing and learning with each other to accomplish our goals.

I believe that our knowledge, our will and our commitment have to be employed in good causes. This is the way for a better world.

Transparency should be the motto in every situation. Transparency to foster a culture of integrity and proactivity. Transparency to make room for errors to be quickly sensed and corrected. Transparency so that the best practices are disseminated and valued.

Open, honest, clear, straightforward. Say what you’re going to do, and do it. No bull, just business. It’s a key part of how we cut through and get on with things – from setting up a new business to investing in a local community.

Fuelling People 37

Above: Our 57,700m3 Mackay terminal, Australia.Below: One of the 67 newly rebranded service stations in Murrumba Downs, Brisbane.


A good fitI’m General Manager for Puma Energy Panama and Colombia. I joined because it seemed like a good fit from the beginning – practical and results-oriented.

My ambition is to continue to grow Puma Energy in Panama until we are participating in all profitable lines of business in the country. What’s it like working at Puma Energy? It’s the closest thing to managing your own business.

Practical empowermentPuma Energy is special because it promotes innovation and empowerment in a practical way. To succeed you need to be results-oriented, a clear communicator, resourceful. There are many opportunities for the right people. When you think about how to grow deeper and wider and make a list, you’ll see.

In terms of recognition, the main one for me is your own personal pride in accomplishing the goals you set out to accomplish. To the extent you ask for support, you will get it – make sure to reach out and create your own network.

Capturing opportunitiesFor me, an entrepreneurial mindset pushes you to constantly look for business opportunities before most people do and follow up to capture them. We demonstrate entrepreneurship by being alert and able to identify business opportunities arising from a changing market environment and promoting idea generation from our team. An initial idea which may not seem like a good one generally sparks a variation of the idea, which could represent the next big business venture.

Keep looking for moreWhy is entrepreneurship so important for Puma Energy? Entrepreneurship is what keeps people looking for more and thus makes Puma Energy a sustainable growing business. This differentiates us from most competitors and makes us a partner and supplier of choice for our customers.

Entrepreneurship

ENRICO FERRARI

RoleGeneral Manager, Panama and Colombia

Outside work“I like to spend time with my kids and play golf where possible.”

Puma Energy in three wordsAmbitiousFastPractical

Entrepreneurship is what keeps people looking for more and thus makes Puma Energy a sustainable growing business.

6

Not just looking for new opportunities but making the most of them, not simply coming up with a great idea but putting it into action – fast. Entrepreneurship is critical to our ongoing growth and success. We look for the entrepreneurial spark in all our recruits and encourage it across the business. So if you’d like to join a band of 7,000+ entrepreneurs, we’re all ears.

Fuelling People 39

Incredibly dynamicI'm the General Manager for the Southern Africa sub-region. I joined Puma Energy from BP. I could see that Puma Energy was a dynamic company – lots of responsibility and accountability, aggressive growth. And I wanted to be part of that.

Decisions are made extremely fast, and I think that's partly due to the flat structure, but also the attitude is very much outcome focused. Everybody wants to get things done.

Culture of speedWe're a very integrated company. It's not a formal company in the way that we communicate. I think that leads to our culture of speed of decision-making and being really focused on delivering results.

I think a key difference is that all the companies see the opportunity, while Puma Energy is liable to react to them faster. And we're also flexible – we're open to new ideas and able to respond quicker than our competitors.

This is my third role in Puma Energy in under two years. Each role has been progressively quite a bit bigger. With this business, the opportunities are huge.

All about the results At Puma Energy, inputs mean nothing – it's the result that matters. We keep people inspired by always looking to measurable indicators. For me, commercial drive is really just the horsepower that you need to continually push for outcomes as opposed to inputs.

I think the people that thrive in the company enjoy working in an environment where you're challenged every day. You're challenged to do more, and to push harder to achieve more, often with less.

MYLES BOUVIER-BAIRD

RoleGeneral Manager, Southern Africa

Outside work“It's family time. For us, that means a lot of outdoor activities, a lot of running, mountain biking.”

Puma Energy in three wordsDynamicFull of opportunityChallenging

For me, commercial drive is really just the horsepower that you need to continually push for outcomes as opposed to inputs.

Commercial drive & results

Top right: Refuelling of aeroplane with high-standard fuel.Above right: Puma Energy fuel tanker going over Nelson Mandela bridge, Johannesburg, South Africa.Right: Puma Energy employees in Malaysia.

7

Our commercial drive and focus on results keeps us grounded as we constantly explore new ways to improve and grow. A great new idea, for example, is only truly great if it translates into strong numbers. It concentrates our minds and encourages us to make quick decisions based on the facts and the real benefits. At Puma Energy we’re all expected to share in this sound commercial sense.


Effective networks8

From personal contacts to simple connections, from strong and lasting partnerships to simple solutions – effective networks are a key part of our business. They help us do more with less and get more done.

Moving into the AmericasClose to a year ago I moved to the region to take care of the business development of our Americas operations. I’m leading that initiative.

The power of strong networksEffective networks for me are very important. Even though I have been out of the region for more than 15 years, I have maintained certain networks in my home country and at the same time have built networks inside and outside the company in other countries.

Now, coming back, I can use my networks to implement the goals the company has in the Americas. Having the right contacts, being able to approach and to have a close network with all of these people, makes it easier to do business.

An easy changeI decided to join Puma Energy because it’s very agile. It’s a very quick result-driven company with a lot of growth, especially in the last years. It was an easy change because I’m used to moving and executing projects quickly.

Seeing the resultsIt is a very demanding company, very results-oriented. But because of that, you are able to see the results quickly. You are able to see what you are developing on the way. When the company sees results and sees that you are performing and delivering, it will give you more responsibility and more trust.

The company is generally very ambitious. It has a lot of potential, a lot of drive, so I think there are a lot of opportunities, not only in the Americas but also in many markets. As we grow, we need to maintain the DNA of the company across the organisation by hiring people with the same drive, the same ambitions, the same targets, so we can maintain that momentum.

LEOPOLDO CORONA

RoleBusiness Development Manager, Americas

Outside work“I really enjoy spending time with my family. Personally I enjoy doing exercise, I run, I cycle, ski, all different sports.”

Puma Energy in three wordsAgileQuickResults-oriented

Having a close network makes it easier to do business.

Fuelling People 41

Become the bestPuma Energy gave me the opportunity to start with them from scratch. They promised me it was a winning company and invited me to be part of it. That's why I joined Puma Energy.

This is for me a different company, because everybody is committed to achieve something, so it's really challenging. You want to become the best here.

The first thing I saw when I came here was a lot of young people trying to do everything to make the company succeed. You've also got people with more experience, but you cannot differentiate between the young people and these guys, because they are all giving the same kind of effort for the company.

From zeroGoing back two years, Puma Energy had no presence here in the country. We started from scratch, from zero. It was a lot of work for a few people here locally.

Not for zeroTo inspire and motivate people, you show them how great the company will become – show them that their effort is not for zero. This is how we built a willing team, and we are now one of the top 10 biggest companies in Mozambique.

Ever betterYou get financial recognition, which is good. But better than that, you have people saying to you that you did a great job, but you can do more. So they recognise my contribution and they expect more than me. That's why I'm fighting today to do better than I did yesterday.

The best thing is we just don't look for the greatness of the past. We are looking for the greatness of the future.

Energising & inspiring

SIPHO UAECA

RoleController, Mozambique

Outside work“I like to run and play football. And listen to music”

Puma Energy in three wordsChallengingCommittedEnergetic

This is a winning company and you can be part of it.

Above: Puma Energy tanker in Garbone, Botswana.Right: Puma Energy employees on a HSE site visit.Far right: A state-of-the-art vessel delivering bitumen to Cadiz, Spain.

9

We’re wholeheartedly committed to moving forward at pace, so being energising and inspiring is a critical and natural key competence for us. One of the ways we inspire each other is by painting a vision of the future and rooting it in our everyday business. It’s about encouraging us all to continue achieving a great deal very quickly.


Pride in Puma EnergyI started with Puma Energy when they officially entered into the Myanmar market last year. I’m proud to be part of developing the Myanmar oil and gas midstream and downstream market by working in Puma Energy.

A high team spiritIt is a dynamic and responsive company. They give flexibility in roles and I have found everybody is helpful whether he or she comes from a different part of the business or the world. Everyone works with a high team spirit and everybody is ready to help each other.

Puma Energy gives room for career development and they share information. They listen to employee ideas and let employees contribute to decisions. This encourages people to take ownership of their own job. Proactive people with creative minds are successful at Puma Energy. You have to be able to learn new things quickly, to be flexible to changes.

Productive customer relationsCustomers and their needs are a primary focus. It’s about developing and sustaining productive customer relations. It is not only outside customers, but also inside – my three co-workers, supervisors, subordinates are all my customers.

To deliver the customer orientation we have to understand very well what their needs are and what they want from us, and we have to respond creatively and effectively to them.

Customer orientation

CAROLINE HSU

RolePersonal Development Manager, Myanmar

Outside work“My outside interest is wandering in new places so that I experience different cultures and meet with different people.”

Puma Energy in three wordsCareer advancingProactiveAdaptable to local culture

We have to respond creatively and effectively.

10

It’s about really listening and focusing on the customer in order to understand their needs – and then responding as quickly and cleverly as possible to deliver what they need. It’s as simple and as demanding as that.

Fuelling People 43

4

WE ARE PUMA ENERGY –

ARE YOU?

You stay switched on to new experiences and the learning opportunities they bring

Your can-do attitude means you always get the job done well and on time

You are a flexible thinker with the ability to respond rapidly

You are self-motivated, open-minded and willing to ask tough questions

You are in touch with global trends and need more than a challenge.

You enjoy working in a fast-paced environment and have the know-how to take the lead

and make decisions

You bring energy and creativity to every challenge

You can stay calm under pressure and focus on getting what really matters just right

[email protected]

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