“Global Inclusion & Intercultural Management is about moving from awareness to action, seeing differences as strengths, and

respecting and valuing all cultures … on both sides of the counter around the globe.”

- Pat Harris

Gustavo Viaño

Director, Global Inclusion and

Diversity Outreach

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“Diversity and inclusion make good

business sense because that’s how

we’re able to get as close to the

customer as possible.” it is in

every business plan and integrated

into everything we do.”

Don Thompson

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President & CEO

2

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… is about moving from awareness to action, seeing

differences as strengths, and respecting

and valuing all cultures.

… on both sides of the counter across the globe.”

~ Pat Harris

3

Vice President & Global Chief Diversity Officer

3

The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD. The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.

GIIM Team Roles & Responsibilities

Director

Strategic D&I

Anuradha Hebbar

CANADA

& CORPORATE

Director Inclusion

Coming Soon!

USA

Director D&I Education

H Walker

EUROPE

Director External Partners

Gustavo Viaño

LATIN AMERICA

Director External Partners

Cristina Alfaro

APMEA

4

The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.

The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD. The information contained in this document is McDonald’s confidential and proprietary information. For internal use only. DO NOT DISTRIBUTE, PRINT, COPY, OR FORWARD.

PILLAR 1

INCLUSION

PILLAR 2

D&I EDUCATION

PILLAR 3

DIVERSE EXTERNAL PARTNERS

PILLAR 4

STRATEGIC D&I

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Four Global D&I Pillars

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GIIM Four Global Services Pillars Pillar 3 - External Partners

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Pillar 3

DIVERSE EXTERNAL PARTNERS – Cristina Alfaro & Gustavo Viaño

Protect Brand

McDonald’s

Provide D&I Thought

Leadership,

Collaboration and

Resources on complex

diverse / cultural issues

(Issues Management)

Build Brand Trust

Support pillars of Good

Food, Good People and

Good Neighbor through

key strategic

relationships with

external partners

Awards & Recognition

for diversity & inclusion

accomplishments

Build Internal

Capabilities

Partner with Diverse

External Organizations

to help build a diverse

talent pipeline and

create cultural

proficiency

Communications

Development and

execution of an on-

going global

communications

approach that

consistently highlight

and share D&I success

stories in support of

brand trust internally

and externally

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Diversity & Inclusion Timeline

1957-2009

None Of Us Is As Good As All Of Us

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Thank You! – Q&A