guiding change, impacting quality · 2018. 4. 5. · coaching quotes takea fortune cookie. read...
TRANSCRIPT
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Guiding Change,
Impacting Quality
TA COURSE
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Welcome!
Who is Participating?
Newcomers?
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Topics Covered: Day Two
► Day One Revisited
TA Processes Competencies
Professional Conferencing
Observation and Assessment
Reflective Practice
The Role of Evaluation in the TA Process Competencies
Planning and Conducting Assessments
Tracking TA Progress and Outcomes
Using Data to Inform Revisions to the TA Process
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Cultural Competence
• Energize
• Inspire
• Stretch
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Coaching Quotes
Take a fortune cookie.
Read & share your quote with others.
Think about how the quote relates to your experiences as a coach or TA Specialist.
Revisit Day One. Brainstorm a list of competencies needed to be an
effective coach.
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Effective Coaches
Are responsive and reflective
Share backgrounds,
knowledge and experiences
Adopt a professional code of
ethics
Are goal oriented and solution
focused
Define clear roles for
themselves and mentees
Work jointly on goal setting
Provide timely feedback
Use strategies to navigate
conflicts
Are empathetic-try to
understand and validate
mentee experiences and
perspectives
Build on strengths
Embrace diverse culture and
beliefs
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The Coaching
Process
a. PRE-CONFERENCE
b. THE CYCLE
c. GOAL SETTING
d. OBSERVATION
e. FEEDBACK
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Professional Conferencing
Process
TA Guide-Section 1, Subdomain
1.3 (page 16).
Find competencies related to professional
conferencing.
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a. Pre-Conference
b. The Cycle
c. Goal Setting
d. Observation
e. Feedback
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Pre-Observation Conference
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Where should
we go?
How should we
get there?
What’s this ride
going to be
like?
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Pre-Observation Conference
What Coaches
Can Do
Learn more about the
make-up, values and
culture of the learners in the
classroom
Ease tension and anxiety
about the observation
Lay the groundwork for a
productive post-
observation conference.
What Mentees
Can Do
Identify needs and goals
Gain clarity about the
observation.
Coaches &
Mentees Can
Select a focus for the observation
Agree on an approach, a recording method (observation, videotape) and a time
Set time for post observation conference
Build a trusting relationship
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Professional
Conferencing
Guide
Handout
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In Groups…
Compare Handout and TA Guide 1.3
Continuous Improvement Process Cycle vs.
GROW Protocol
3 Steps of Coaching
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Continuous Improvement Process
1. NOTICE
• Coaches document specific challenges and strengths
2.REFLECT
• Coaches and Mentees reflect on what they notice, identifying patterns
3. BUILD KNOWLEDGE
• Mentees learn about and/or design a strategy that addresses identified challenge
4. PLAN
• Mentees plan how they will incorporate the new strategy in practice
5. TRY
• Mentees implement their plans in classrooms
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Goal Setting
Think about the GROW: Shared Coaching Plan Handout
discussed on Day One
Read Step 1 in the Professional Conferencing Guide
Watch the Video
Reflect and Discuss
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Professional
Conferencing Guide
► Entry and Relationship Building
► Goal Setting and Action Planning
► Observation
► Debrief, Feedback & Reflection
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Goal Setting:
Coaching
Questions
What result are you trying to achieve?
Why are you hoping to achieve this goal?
How can you word that goal more specifically?
How can you word this goal using positive language?
What outcome would be ideal?
What do you want to change?
What’s important to you at the moment?
What challenges are you struggling with at the moment?
What’s your ideal future?
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Getting to Outcomes:
Coaching
Questions
How can you measure that goal?
What is the outcome you’re
looking to achieve here?
How will you know you have been
successful?
How can you break down that
goal into bite-sized pieces?
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Tips for Focusing on Goals
Be explicit
Make sure the steps to meet the goal are manageable
Follow-up and encourage follow-through
Restate the goal each time you meet to maintain a
shared focus.
Look for moments of effectiveness that are small steps towards the goal.
Review what has come before
Link coaching goals to other required goal setting.
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Journal Reflection
Identify 1 or 2 takeaways from the Goal Setting
review.
Describe 1 or 2 implications for your work as a
coach or TA specialist.
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Step 2
Observation and
Analysis
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Video 22
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Observation
► What are your experiences with
observation and professional
conferencing?
► How do they compare to those depicted
in the video clips?
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Observation Tips 24
STICK TO THE PLAN
DOCUMENT
CONDUCT ANALYSIS OF THE OBSERVATION
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Post Observation
It is tempting to provide immediate feedback at the conclusion of the observation; however, taking the time to analyze observation data and to think about the conference to follow increases the success and power of the ..cycle
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Post Observation Analysis 23
Critical Incidents?
Patterns?Missed
Opportunities?Strengths?
Messages?
Accomplishments?
Child/Adult Influence on
each other?
Environmental/
Instructional Stressors?
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Critical Incidents
A coach observes a mentee helping a child write a letter (an example of the mentee’s growth). And concludes the mentee knows how to support children’s writing.
But later on, the coach observes the same mentee giving children worksheets to practice repeatedly forming the letter “d”, ( a challenge for the mentee).
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Missed Opportunity
A mentee whose teaching goal is to extend conversations with children by asking open-ended questions effectively during a book reading activity but may fail to engage children in a similar way in the block area or at lunch.
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“”
One of the hardest tasks to learn is to suspend pre-
judgment, to become acquainted with one’s own
defense mechanisms, to correct for expectations
and preconceptions so as to be able to “see” and
“hear” more accurately what is going on.
EH SCHEIN, 1997
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Cultural Competence
“Having an awareness of one’s own cultural identity and views about difference and the
ability to learn and build on varying culture and community norms of children and
families. It is the ability to understand the within group differences that make each child
unique while celebrating the between group variations that make our country a tapestry.
This understanding informs and expands our teaching practices..” (NEA 2013)
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Observer BiasCommon Observer Biases
► Halo Effect
► Horns Effect
► Middle of the Road Effect
To Overcome or Minimize Bias
► Become aware of the lenses you bring
► Talk about beliefs and values with proteges
► Use formal observation tools that give observers objective criteria
► Follow guidelines for accurate and objective recording
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Case of Rhoda &
Yvonne
► What are some biases that have surfaced when
you were observing a mentee?
► How did you minimize the effects of bias on
your observations?
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Dimensions of Diversity Wheel 34
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Reflection 35
Do I demonstrate an open attitude by avoiding quick
judgments, tolerating ambiguity and complexity
and exhibiting patience and inquiry?
Do I have resources to get this information?
Do I realize that others may have needs and
expectations that are not expressed directly?
How well do I tolerate ambiguity and difference? What situations make me
uncomfortable?
Do I know enough about other cultures that I am
engaged with to understand their social
interactions?
Do I challenge assumptions and consistently recognize the values, attitudes, beliefs
and behaviors of others?
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Step 2: Journal Reflection
How does what we discussed about observation compare to your
current practice or experience as a coach?
What are the implications for your
coaching practice?
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Step 3
Feedback & Reflection
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“”
Reflection means stepping back from the immediate, intense experience of hands-on work and taking the time to wonder what the experience really means.
― Parlakian, 2001
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Reflective Conference Tasks
Lead mentee in an analysis of the events
observed and guide the reflection on these
events.
Share best practices observed and identify
and discuss any teaching or administrator
challenges observed.
Facilitate a discussion about next steps.
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Use the principles for reflective
conferencing as you plan
How will you…
Encourage and value the mentee’s voice?
Promote mentee reflection?
Challenge thinking?
Build on strengths?
Focus on achievable goals?
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Encourage Reflection During the Conference
Review goals and focus of
the conference.
Let the mentee comment
first.
Use questions and
comments to draw out the
mentee’s thoughts and
feelings.
Share your own
observations.
What did you think about the activities I observed or captured in video?
How effective do you think you were at achieving your goals?
What were you trying to accomplish? Did it work? Why? Why
not?
What do you think you did that contributed to children’s behaviors ?
Do you see any patterns developing?
That is a nice example of…(cite a child outcome or learning
goal)
Explain more to me.
Introduce some of your insights.
Cite evidence of how the goal was met or whether key points
were missed
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Video Viewing
This video shows a coach
in a home-based Early
Head Start program..
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Challenge Mentee’s Thinking
.
46
Think about why mentee might be struggling
Connect practices and
children’s responses
Address mentee’s teaching
challenges
Share your own perspective.
Address differences.
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Manage Your Time!
One half hour is long enough for a coaching feedback session. Meetings longer than 30 minutes increase chances you will go off in 3 or 4 directions rather than focusing on a single goal together.
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Self Assessment on TA
Process
Turn to Section 1, Domain 1.3 on page 16.
Complete this Self-Assessment Section.
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Time for Lunch
30 minutes
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Module 6: The Role of
Evaluation in the TA Process
TA Guide-Section 1, Subdomain 1.5 (page 20). Find
competencies related to the role of evaluation.
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Underlying effective coaching practices is a focus on the intentional
use of data to inform our practices and
to determine if they impact student outcomes.
53Using Data to Inform Coaching
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“”
If you can’t measure something, you
can’t understand it. If you can’t
understand it, you can’t control it. If you can’t control it, you can’t improve it.”
H. James Harrington
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“Using data effectively does not mean getting good at crunching numbers. It means getting good at working together to gain insights from assessment results and to use insights to improve instruction and child outcomes.”
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Goal
Use data to inspire us
rather than to burden
us and to illuminate understandings.
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Making Sense of Data
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Guide to Making Sense of Data
What do we know as a result of examining this data?
What do we think as a result of examining this data?
What don’t we know as a result of examining this data?
What do we want to know as a result of examining this data?
How does/will this data help improve instructional practices? Child
outcomes?
How will this data help improve coaching?
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Case Study
► Find a partner.
► Read the Observation Data Analysis Guide in your packet.
► Choose/review 1 of 3 case studies in your packet.
► Analyze information using the Data Analysis Guide.
► Find a pair with the same case to share your conclusions.
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Three Case Studies
Toddler Class
Coach & Teacher
Conversation
CLASS Toddler Scores
ITERS Scores
Pre-K Class
Coach & Teacher
Conversation
CLASS Scores
ECERs Scores
Administrator
Coach &
Administrator
Conversation
PAS Scores
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Case Study Debrief
Were the data analyses difficult?
What aspects did you find most challenging?
Did your conclusions differ from your pair share colleagues?
What are the implications for your coaching practice?
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Journal Reflection
Jot down any ideas to remember or
practices apply or adapt for your own
professional practice.
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Evaluating the Coaching
Process
How do we reflect on or evaluate the
coaching relationship?
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Some Ideas
Revisit your goals
Obstacles encountered?
Progress made?
Measure
success
What did I do
particularly well?
What can I do now
that I couldn’t do
before?
What changes do I
see in my practice as
a mentee or coach? In children?
Insights
Was the experience valuable? Why/why not?
What did I learn about myself?
How can I use this learning in the future?
What didn’t go well?
What am I still challenged by?
What might I do to address these challenges?
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Sample Coaching Evaluation Form
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Coaching Logs
Captures Essential Characteristics Of
Coaching Sessions:
Time allotted to the session
Coaching goals
Coaching strategies used
Content covered
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Self Assessment on TA
Approaches
Turn to TA Guide-Section 1, Subdomain 1.5
Complete this Self-Assessment Section.
Turn to Page 32 to complete the Summary, Goal
Setting and Action Steps.
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Congratulations!!
You have completed the TA
Course!
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Before you go…….
Take a few minutes to complete the end of Course Evaluation!
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