TheEconomist

GUIDE TO SUPPLY CHAIN MANAGEMENT

David Jacoby

Bloomberg PressNew York

Contents

List of figures viList of tables viiiAcknowledgements ix

Introduction 11 A historical perspective on industry, trade and transport 52 The bullwhip problem 143 What supply chain management is and where it is going 254 Why CEOs need supply chain management today 425 Setting the right supply chain strategy 506 Rationalisation: competing on low cost 637 Synchronisation: competing on reliability 908 Customisation: competing on customer intimacy 1269 Innovation: competing on revitalisation 147

10 Organising, training and developing staff 15511 Leveraging information technology 17012 Measuring success 18413 Challenges for the future 200

Notes and references 211

Appendices1 A brief history of supply chain thought 2272 Strategic sourcing techniques based on competition 2343 List of abbreviations . ' 2374 Glossary 240

Index 249