guide to supplier partnership...the compliance program will be supported by a supplier scorecard...
TRANSCRIPT
2020
Guide to SupplierPartnership
FLEET FARM
UPDATED 209
Version 1.4
2
Contents
1.0 Welcome and Introductory Letter 8
2.0 Compliance 9
2.1 Vendor Compliance Program 9
2.2 Traverse Systems 9
2.3 Supplier Scorecard 10
2.4 Chargeback Policy for Non-Compliance 10
2.5 Chargeback Disputes 13
2.6 Boot Camp 13
3.0 Accounts Payable (AP) 13
4.0 Safety Data Sheets (SDS) 14
5.0 Tax Payer ID Number & Certification (W9) 14
6.0 Data Accuracy 14
7.0 New Supplier Setup 15
8.0 New Item/SKU Setup 15
9.0 Accurate Item Set Up for Firearms 15
10.0 Images and Attributes 15
11.0 Product Samples 16
Welcome and Introductory Letter
Compliance Program
Item Set Up and Attributes
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12.0 Electronic Data Interchange (EDI) 23
12.1 EDI 850 – Purchase Order 24
12.2 EDI 856 – Advance Shipping Notice (ASN) 25
12.3 EDI 820 – Remittance Advice – Required for All ACH Suppliers 26
12.4 EDI 846 – Inventory Data – Required for All Vendor Managed Inventory (VMI Suppliers) 26
12.5 EDI 997 – Required for All Suppliers 27
12.6 EDI 860 – Purchase Order Change 27
12.7 EDI 812 – Invoice Adjustment 28
12.8 EDI 852 – Product Inventory Data 28
12.9 EDI 867 – Product Transfer and Resale 28
12.10 EDI 855 – Inbound Purchase Order Acknowledgement/Fleet Farm Electronic Pick Up Request 29
12.11 Price Catalog / Sales Catalog (PRICAT) 832 29
12.12 EDI 810 – Invoices 30
12.13 EDI 940 – Pick-up Request (alternative to 855) 31
13.0 Purchase Order Information 31
14.0 Example of Purchase Order Dates & Expectations 32
15.0 Lead Times 32
16.0 Collect Shipments: Freight Routing 33
17.0 Collect Shipments: BOL Requirement 33
18.0 Prepaid Supplier Responsibility in Scheduling Appointments 35
19.0 Fleet Farm’s Preferred Carrier 35
20.0 Scheduling Appointments 35
21.0 Shipping to Our Distribution Centers 36
21.1 DC Addresses and Receiving Hours 36
EDI Connectivity
Purchase Order Information
Distribution and Transportation
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21.2 Standard Shipping Requirements 37
21.3 Minimum Case Size 37
21.4 Conveyable Indicator 37
21.5 Minimum Dating Requirements 38
21.6 Direct Ship Pass Through Order Instructions Appleton Distribution Centers Only 39
21.7 GS1-128 Labels 39
21.8 Shortages and Backorders 41
21.9 Overages 41
21.10 Product Not on Order 41
21.11 UPCs 41
21.12 Barcoding Errors 42
21.13 Ticketing and Barcode Requirements for Clothing 42
21.14 Presentation and Packaging Standards 43
22.0 Types of Packaging 44
22.1 Regular Item (No Pack) 44
22.2 Simple Pack 45
22.3 Complex Pack (Vendor Pack) 45
22.4 Buyer Pack (Exploded Pack) 46
22.5 DSPT-Direct Ship Pass Through 46
22.6 PreMark 47
23.0 Case Labeling Requirements 47
24.0 Inner Pack Required Markings 48
25.0 Pallet Standards 48
26.0 Item Layer Pallet Configuration 48
27.0 Purchase Order Pallet Configuration 49
28.0 General Merchandise Transportation 49
29.0 Proper Loading Procedures 51
30.0 Shipping Standards 51
31.0 New Store Shipping 52
32.0 Supplier Audit Program 52
33.0 New Supplier and Cross Dock/EDI 856 Qualification Audit 52
34.0 Ongoing Cross Dock/Integrity Audit 52
Packaging
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35.0 Import Ordering Information 52
36.0 Review the Purchase Order 53
37.0 Shipping of Product 53
38.0 Critical Requirements 53
39.0 Boycott List 54
40.0 International Convention for Safety of Life at Sea Requirements (SOLAS) 54
41.0 High Security Container Seals 54
42.0 Document Requirements for Shipping and Payment 55
43.0 Letter of Credit Terms 55
44.0 Wire Transfer Forms 56
45.0 Pro Forma Invoice 56
46.0 Bills of Lading 57
47.0 Fumigation Papers 57
48.0 International Commercial Invoices 57
49.0 Raw Materials 58
50.0 Condition/Packing of Containers 58
51.0 Import Shipping Information 59
52.0 Delivery of Documents 60
53.0 Importer Security Filing (ISF) 60
54.0 Document Requirements 60
55.0 Stow Plan 61
56.0 Container Status Message 61
57.0 Cost/Price Changes 63
58.0 Customer Service / Warranty Information 63
Import Ordering Information
General Business
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Appendix 1 – All Preferred Carriers 64
Appendix 2 – Appleton Inbound Appointment Request 65
Appendix 3 – Chippewa Inbound Appointment Request 66
Appendix 4 – GS1-128 67
Appendix 5 – UPC A 69
Appendix 6 – Apparel Hang Tag 70
Appendix 7 – Freight Forwarder Information 70
Appendix 8 – Chargeback Schedule 71
Appendix 9 – Distribution Center and Corporate Contacts 74
Appendix 10 – Stores 75
Appendix 11 – Helpful Links 77
Appendices
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REVISION HISTORY: Application and Program Date Changes Section Modified By
May 1, 2020 Rollout of New Guide Internal Business Teams
Dear Supplier Partner,
As Fleet Farm reflects on 2019, there were many accomplishments which would not have been possible without our valued Supplier partners. 2020 promises to be an exciting new year of continued partnership and collaboration enabling additional growth for Fleet Farm and our Supplier partners.
The retail landscape continues to change as consumers demand seamless omni-channel experiences along with other valued services. Technology is a tremendous enabler that supports key initiatives like improved data integrity, enhanced communication and visibility, streamlined packaging, and shipment execution, all resulting in increased efficiencies throughout the supply chain.
Supplier engagement to understand these key enablers of efficiency is critical. Attached please find Fleet Farm’s updated Guide to Supplier Partnership which outlines key requirements to successfully do business with Fleet Farm.
This updated guide starts with a focus on general basics which Fleet Farm will emphasize in 2020, including: - An accurate UPC
- An accurate and timely ASN
- GS1-128 carton labeling
- PO shipment on time and in-full
- Compliance to critical Import requirements
- Submission of standard images
- Accurate and timely invoicing
This guide also details the future initiatives Fleet Farm will roll out over the next 12-24 months.
Please ensure this Guide is shared with the appropriate individuals within your organization. Fleet Farm will be sponsoring educational webex offerings in the near future. Please sign the last page of the Guide to Supplier Partnership and e-mail it to [email protected]. We appreciate your partnership and continued support.
Best regards,
John Bowersox Leslie Montgomery SVP & Chief Supply Chain Officer Senior Manager of Vendor Collaboration
1.0 Welcome and Introductory Letter
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2.0 Compliance
2.1 Vendor Compliance Program The compliance program was designed to create a collaborative supply chain environment based on the philosophy of continuous improvement and sustainable performance. This endeavor is accomplished by evaluating key performance indicators, identifying areas for improvement and partnering with suppliers to ensure robust processes are in place to support achievement of performance goals and expectations.
Suppliers are expected to meet or exceed the established performance thresholds. Failure to meet the defined threshold for certain key strategic metrics may result in a financial offset.
Vendor Expectations
Continue to review and align your team with Fleet Farm’s Supply Chain rules ofengagement.
Clearly read and understand the performance requirements in the Supplier Guide
Continuously review scorecard metrics to identify performance improvementopportunities
Identify root-cause of poor performance and implement the corrective action thatsupports sustainable performance
Become a proactive partner with the Fleet Farm Collaboration support teams to alignand partner to resolve issues and share best practices
2.2 Traverse Systems Fleet Farm has created a one stop shop to communicate information with our vendors. Fleet Farm has partnered with Traverse Systems giving our Suppliers access to the Traverse web portal, a holistic view of Fleet Farm’s Supplier requirements, including the most up to date version of this Supplier Guide. Additionally, each registered user to the Traverse web portal has access to any reporting related to non-compliance to the requirements addressed in this Guide. All disputes will be communicated through the Traverse web portal.
Suppliers should utilize the tools available on the vendor portal and associated links. All information on the Supplier portal is vendor specific and must be held in confidence. Some of the items that are available on the vendor portal include:
Accounts Payable documentation
Current copy of this Guide to Supplier Partnership
Safety and Regulatory documents
On Time and In Full measurements
Link to the Traverse Supplier compliance web portal to dispute chargebacks
There will be multiple training opportunities to learn how you can manage your individual business through the Traverse/Fleet Farm portal, as well as a “Learning Center.” In addition, Traverse Systems holds monthly vendor webinars to review aspects of the web portal.
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2.3 Supplier Scorecard The compliance program will be supported by a Supplier scorecard that will roll out in Q2 of 2020.
Example Scorecard
2.4 Chargeback Policy for Non-Compliance Fleet Farm is committed to work with all of our Suppliers to ensure an efficient and effective process is in place. Failure on behalf of the Supplier to meet Fleet Farm’s Supplier Guide will result in Fleet Farm assessing a charge to the Supplier. Charges will be deducted from Supplier’s invoice. Non-compliance will be measured and monitored by Fleet Farm’s Supply Chain, who will notify the Supplier of any Charges assessed. See Appendix 8 When minimum criteria are not met, inefficiency and subsequently additional expense is absorbed across the Supply Chain. The primary categories for Supplier measurement are:
SKU set up
Image and Attribute
Carton
Purchase Order
Transportation
Import
Invoice
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Each of these primary categories contain one or many performance metrics that evaluate performance to be a predefined threshold. A list of 2020 focus areas including the specific measurement and potential offset can be found below:
VIOLATION DEFINITION HOW IT IS MEASURED PENALTY
SKU SET UP
UPC Incorrect/Missing/Unscannable Barcode is not applied, has wrong human readable numbers or print quality is smeared
$1.00 Per Unit First Offense, $3.00 Per Unit Subsequent
IMAGE AND ATTRIBUTE VIOLATIONS
Image not sent Image not sent or not sent at time of item set up
Image not sent or not sent at time of item set up $60.00 per product
Inaccurate Image Wrong picture of the product sent Wrong picture of the product sent $60.00 per product
Does not meet image requirements
Does not meet the file format guidelines Does not meet the file format guidelines $60.00 per product
CARTON VIOLATIONS
Missing/Inaccurate carton/pallet shipping label
Incorrect/missing GS1-128 GS1-128 is not applied, has wrong human readable numbers or print quality is smeared, is not reflective of the ASN
$250.00 per PO
Incorrect or No carton marking as requested by Fleet Farm
No PO on carton No product description on carton No quantity on carton No Fleet Farm item number or VPN
No carton markings $250.00 per PO
Case Packs Carton packaging does not meet item set up as agreed upon with Fleet Farm Merchants
Supplier is responsible for updating any case pack changes to Fleet Farm 30 days prior to the case pack change effective date.
$200.00 per PO
PURCHASE ORDER VIOLATIONS
Late/Early Shipment for Prepaid Suppliers
Vendor shipping outside the requested ship-cancel window without written consent from the Merchant Team
Early = Appointment or drop to the Fleet Farm facility 3 days prior to arrival or adjusted arrival date. Late = Appointment or drop to the Fleet Farm facility 2 days after the arrival date or adjusted arrival date.
$250.00 per PO
Late/Early Shipment for Collect Suppliers
Vendor shipping outside the requested ship-cancel window without written consent from the Merchant Team
Early = Request for routing more than 5 days prior to requested ship date on the PO. Late = Routing request 1 day or more after the cancel date on the PO.
$250.00 per PO
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Over
Not filling 95% complete on initial shipment of Purchase Order
Comparing initial Purchase Order to the ASN, unless PO is revision.
Overages above $500.00 may be returned upon request at supplier’s expense
Short $250.00 per PO
Substitutions Fleet Farm receives goods not on the Purchase Order without written consent from Fleet Farm
Comparing Purchase Order to ASN $250.00 per PO
SHIPPING VIOLATIONS
Non-EDI shipments
Incorrect/missing SKU, description, freight terms, item number, unit of measure , PO, container size, description and master carton pack
Incorrect/missing SKU, description, freight terms, item number, unit of measure , PO, container size, description and master carton pack
$200.00 per PO
System Generated ASN
Missing ASN Late ASN Inaccurate ASN
ASN not received ASN not received prior to shipment reaching the DC ASN accuracy is measured by comparing the ASN shipped quantity by SKU to the received quantity
by SKU
$250.00 1st Offense – $500.00 each additional Offense
IMPORT VIOLATIONS
Documents Late/Missing/Inaccurate documents
Late/Missing documents not received within 48 hours of vessel departure. Documents do not match purchase order in quantity, cost or terms or is missing manufacturer.
$100.00 per PO
Booking Late booking with forwarder Purchase order is not booked with forwarder within 21 days of Earliest Ship Date
$100.00 per PO
INVOICE VIOLATIONS
Incorrect Invoice
Incorrect or no purchase order on invoice (both for goods and freight)
Incorrect or no purchase order on invoice (both for goods and freight)
$200.00 per invoice
Incorrect or no item number on invoice Incorrect or no item number on invoice
Terms not listed Terms not listed
Incorrect weights and measures Incorrect weights and measures
A list of future programs and initiatives, corresponding metrics, thresholds, and potential offsets can be found in Appendix 8.
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2.5 Chargeback Disputes Inquiries and all supporting documentation must be submitted within 60 days from the
notification date.
Valid proof of delivery for invoice non-payment and invoice shortages must include a
freight bill stamped and signed by a Fleet Farm’s distribution center. Small package
proofs of delivery must include the full delivery address (street, city, state).
Please contact [email protected].
Please do not contact the Category Manager or accounting as this could delay the
process.
2.6 Boot Camp As part of this journey, we want to invite you to better understand Fleet Farm’s Supply Chain and
welcome you to enroll in one of our Fleet Farm Boot Camps.
Fleet Farm Boot Camp is an opportunity for you, the Supplier to visit our Chippewa Falls
Distribution Center and receive in one of your PO’s. The visit is approximately 2.5 hours. While in
the Chippewa Falls facility, you will interact with Fleet Farm in discussions about opportunities,
challenges and, of course, successes as well as a tour of our beautiful Distribution Center.
Those most benefitting from the visit would be Logistics, Distribution Operations, Transportation
experts and Sales Representatives.
For more information or to schedule a visit, please contact [email protected].
We look forward to having you and partnering for many successful years to come.
3.0 Accounts Payable (AP) If Supplier has been set up to transmit invoices via EDI they must transmit via EDI.
If Supplier is not set up to transmit via EDI, invoice should be mailed to Fleet Farm, 2401 S. Memorial Drive, Appleton, WI 54915 or email to [email protected].
Invoice needs to be billed in the same unit of measure as the purchase order i.e. each/case.
If the purchase order is received with incorrect cost, the Category Manager should be contacted to correct the purchase order.
Invoices billed at a higher cost than the purchase order are subject to late payment and penalty. The overcharged amount will be deducted from payment via a DMC.
Shorted or substituted merchandise will be deducted from payment via a DMQ.
DMC’s and DMQ’s will be emailed to the Supplier on Friday of each week.
Fleet Farm will elect whether to take the payment discount terms or the net terms.
Defective allowance is the preferred defective policy. If not defective allowance merchandise will be destroyed and deducted. If the Supplier requires that the merchandise be returned, an auto RGA and Federal Express number will need to be provided. Returned defective merchandise will be deducted from the next payment at the last ordered cost.
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4.0 Safety Data Sheets (SDS) Suppliers must provide SDS for all new items we purchase from your company that are considered hazardous or require an SDS. SDS should be submitted to the Category Manager with new item information or to [email protected]. Items will not be set up in our system until the SDS is received (if applicable). An updated SDS must be provided at least once every three years.
5.0 Tax Payer ID Number & Certification (W9) All Suppliers must provide a W9 form. The form can be found: http://www.irs.gov/pub/irs-pdf/fw9.pdf. Please email the form to [email protected].
6.0 Data Accuracy Fleet Farm is currently utilizing JDA Inventory Management Software and Manhattan Warehouse Management Systems in conjunction with the Oracle Suite of Applications. We are pleased with the efficiencies and information these tools have given our business. We are confident that you, our merchandising Supplier, will also realize the increased sales results of our tier one computer programs due to our buying department ordering the right merchandise at the right time for maximum sales and turn. The integrity and efficiencies of any computerized stock replenishment program depends on the accuracy of all data entered into the system. It is this area of data integrity that we are asking for and need your help as our merchandising Supplier. When our Data Integrity Department sets up your items based on the information you supplied in this Supplier Program as well as any Item Worksheet(s) you have provided, that information is transmitted to our buying staff and our software. This information in turn is transmitted to our receiving departments at stores and distribution centers. If you have provided inaccurate initial data or have made changes to the product after data has been initially created in our system, this will cause errors for our receiving teams. If changes are made to item(s) already on a purchase order, you must contact the Category Manager for written authorization prior to the item(s) being shipped. This will enable us to enter the correct item information into our system thereby allowing us to receive the item(s) without issues. Failing to contact the Category Manager for written authorization results in merchandise mis-shipments and causes expensive and extensive double-handling of the item(s) which greatly affects product profitability. Suppliers must consistently produce and use compliant, high quality GS1-128 barcodes. For additional information on barcode utilization, contact https://www.gs1us.org.
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7.0 New Supplier Setup Upon being selected as a new Supplier, Supplier or Distributor (“Supplier”) for Fleet Farm, you will be emailed two links, one to the Supplier Due Diligence Questionnaire and the other to the New Supplier Packet. The New Supplier Packet is a combination of informational documents that help to clarify the terms of our relationship as well as required forms that must be completed before we are able to create our first purchase order with your company.
8.0 New Item/SKU Set Up New Item/SKU numbers are unique identifiers that help retailers drill down to the product level. When created and used correctly, SKUs can take the physical items and turn them into pieces of data that Fleet Farm can monitor through our inventory management system. In order to successfully create a new item or SKU Fleet Farm requires the below:
• Domestic New Item Worksheet (accurate weights and measures must be included)
• Freight Class • Import Quote Sheet-Imports Only • Quote: Fleet Farm requests a current quote every year
• SDS (Safety Data Sheets) (if applicable)
9.0 Accurate Item Set Up for Firearms It is critical that the following item attributes are sent at the time of any firearms item set up.
Firearm Action Type
Firearm Caliber/Gauge
Firearm Model
Firearm Manufacturer
Firearm Type
Firearm Importer
10.0 Images and Attributes GS1 US Best Practice Guideline for Exchanging Product Images and Attributes, Release 3.0. The guideline, originally introduced in 2012, has been significantly enhanced to help trading partners provide an Omni-Channel consumer with richer product information and a unified cross-channel and multiple-device browsing, searching, discovery and online shopping experience.
Once you are setup as a Supplier in our system, new item information, core and extended
attributes and images must be submitted. You will receive a new item worksheet from the Fleet
Farm Category Manager (formerly referred to as the Buyer) for completion.
Apparel Suppliers must provide all relevant attribute information and product images in accordance with the GS1 Voluntary Guidelines for Exchanging Extended Attributes for ecommerce. All Suppliers must have provided the attributes at time of item set up.
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Hardline Suppliers, after items are set up in the Fleet Farm system, a file is generated by the Fleet Farm Ecommerce Team and sent to the Supplier, detailing the specific ecommerce related attributes that are required for selling the item on fleetfarm.com. This information must be provided by the Supplier, by the date requested, in order to ensure the items are available for sale online.
Item measurements provided for products in their consumer packaging should be based on
guidelines in the documents “GS1 Package Measurement Rules” and “GS1 Package
Measurement Rules Implementation Guide.”
GS1 Package Measurement Rules are available at the GS1 US website at https://www.gs1us.org/what-we-do/standards/packagemeasurement-standards
For products packaged or displayed differently than the guidelines listed above, please
refer to the GS1 Package Measurement Rules document for directions on how to measure.
It contains specific direction for all other types of products, including apparel (folded and
hanging), unpackaged products with unique shapes, jewelry, sporting goods, nursery stock,
hardware and home improvement items, and many more.
As we may be advertising your product in future promotions, we require core and extended attributes as well as high resolution color photos of all products we purchase. The high resolution photos will be utilized by our advertising department for promotional, printing and website advertising purposes. Therefore multiple images showing different views and angles of the product are desirable. Please work with your Category Manager on which attributes you need to provide at the time of
item set up or to update your current items sold to Fleet Farm.
11.0 Product Samples
If high resolution images are not available and all 5 required images cannot be provided, actual product samples are required to be sent to the below address so that we can photograph them in-house at our studio. Mock-up packaging will not be accepted. If you would like the product returned, we ask that you include a prepaid UPS or FedEx label with the product for return shipping. If not provided, the product will not be returned. Shipping Address: Marketing Image Team Mailing Address: Marketing Image Team (UPS, FedEx etc.) Fleet Farm (U.S. Mail) Fleet Farm 2401 S. Memorial Drive 2401 S. Memorial Drive Appleton, WI 54915 Appleton, WI 54915
For technical questions contact the Marketing Image Supervisor at (920) 731-8121 ext. 2358 or
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Following is a Photo / Logo / Artwork Submissions Guideline for your reference. Image Submission Guidelines File Format Guidelines:
• Minimum 300 dpi output resolution. • TIFF, EPS or PSD format. • Minimum 4 inches x 4 inches image size (1200x1200 pixels). • CMYK or RGB mode. • Photographed on a white background without any shadows around the product. • All images must include clipping path • All images must be labeled by stock or Supplier product number.
All images must be high resolution. Low resolution files are not acceptable.
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· Product laying flat · Do not overlap if multiple pieces
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Sending Images Small numbers of images can be sent directly via email to [email protected] Larger amounts can be sent via USB drive or electronic transfer service (Dropbox, WeTransfer or another similar service). If you have additional images of your product beyond what we require, please send those as well. Product Samples For consistency and quality on our Ecommerce website and in our advertising materials, we require imagery that meets our specifications for all active products. Beginning March 1, 2020, all vendors are required to send images that meet the Image Guidelines as described above. If images that meet these guidelines cannot be provided, a non-returnable sample is required to be sent to the Marketing Image Team (see address below). An image charge of $60 will be applied for each product we photograph to cover the cost of photographic services. Shipping Address: Marketing Image Team Fleet Farm Store Support Center 2401 S. Memorial Drive Appleton, WI 54915 Apparel Sample Sizes Size Requirements: • Men's Bottoms = 34x32 or 34x34 (Large) • Men's Tops = Large • Misses' Bottoms = 6 or 8 (Medium) • Misses' Tops = Medium Logo Guidelines Color, black and white versions of brand logo(s) are required. File Format Guidelines: • Minimum 600 dpi output resolution. • Saved as Vector art and saved as Adobe Illustrator file (Illustrator EPS format). • Fonts converted to outlines (no embedded fonts). • CMYK or RGB mode. *If these sizes are not available, please send next size larger. Samples that are smaller than required size will not be accepted. Questions For technical questions contact the Marketing Image Supervisor, 920-731-8121, ext. 2358 [email protected]
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12.0 Electronic Data Interchange (EDI) EDI stands for Electronic Data Interchange and is the computer-to-computer communication of business documents between companies in a standard, structured format without human intervention. In regard to standard business transactions, EDI eliminates the need for paper documents, and other human readable documents. As such, information can be shared quickly and easily. Using EDI also dispenses with the rekeying of data, improving the accuracy of the data shared.
Fleet Farm has implemented an EDI program in order to improve accuracy, reduce cost and decrease shipping times with our Suppliers. We are currently exchanging Purchase Orders, Invoices, Advance Shipping Notification (ASN), Pick Up Request, functional acknowledgements in a production mode, remittances, sales and inventory feed and much more. We can support both ANSI X12 and the VICS subset for version 004010 and others. Our Value Added Network (VAN) is Sterling Information Broker and can support interconnect with most VANs. Our EDI Version is v4010 X 12. We require our Suppliers to make a commitment to EDI as this will greatly improve accuracy and efficiency as well as reduce the time involved in data processing. If you currently do not support EDI, we also support a web forms version of EDI which enables you to process EDI documents with a personal computer and internet access. If you will be participating in this form of EDI transactions, please visit Sterling Commerce at www.sterlingwebforms.com to answer any questions on set up and pricing. Click on "Register" button under First Time User instructions. Enter mffwebec as the password. All applicable EDI documents are traded at the UPC, GTIN or EAN level. GS1US provides specification on SSCC-18 (Application Standard for Shipping Container Codes). Fleet Farm EDI documents include: Outbound from Fleet Farm:
850 Outbound Purchase Order (including bulk/release and retransmission) – Required to all Suppliers
820 Remittance Advice – Required for ACH Suppliers
846 Inventory Data – Required to all VMI Suppliers (inbound-direct to consumer Ecommerce orders only)
997 Functional Acknowledgement – Required to all Suppliers
860 Purchase Order Change
812 Invoice Adjustment
852 Product Inventory Data
867 Product Activity Data
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Inbound to Fleet Farm:
832 Price catalog / sales catalog (PRICAT)
855 Inbound Purchase Order Acknowledgement/FF Electronic Pickup Request (freight collect suppliers only)
856 Advance Ship Notice
810 Invoice
997 Functional Acknowledgement
940 Pick-up request (alternative to 855) (freight collect suppliers only)
If you have questions regarding our EDI program, please contact our Supplier Relations Department and talk to our EDI Specialist, or email [email protected].
12.1 EDI 850 – Purchase Order There are benefits to both Fleet Farm and the Supplier by implementing electronic trading of the purchase order. Benefits
• Reduction in volume of paper flow and gain operating efficiencies through reduced time requirements to complete transactions by both parties.
• Reduction in administrative time spent manually submitting orders (Category Manager) and manually receiving and entering purchase orders (Supplier) allowing for resources to focus on value added work.
• Elimination of data entry errors associated with manual processes. • Potential increases the speed of fulfillment and supports the ability for the retailer to
lower their on hand inventory.
General Information
All General Terms and Conditions of Purchase Orders apply to all purchases and will be strictly enforced.
EDI 850 Purchase Orders are used. Phone orders, paper orders, worksheets and verbal commitments should not be accepted in place of an EDI purchase order.
Requests to change purchase orders must be communicated and agreed to between both merchant and Supplier parties. Once approved by both parties, those changes must be made to the corresponding purchase order and must be retransmitted to the Supplier prior to shipment via an 860 Purchase Order Change. If a Supplier cannot accept a retransmitted purchase order, the original purchase order must be cancelled and receive a new purchase order via EDI without losing shipping priority. Unordered merchandise expense offsets may be applied to these situations in the absence of revised or replacement EDI purchase orders.
Questions, changes and set up for an 850 purchase order must be addressed with the appropriate contact as listed in the EDI Contact List.
Suppliers are required to utilize the Ship and Cancel dates for all orders. This is the date by which all merchandise must be received at a Fleet Farm distribution center.
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Merchandise shipped that does not comply with the purchase order may result in an expense offset even if Fleet Farm accepts the merchandise. This includes style and/or color and size substitutions and over shipments by specific store location.
Fleet Farm reserves the right to reject unauthorized shipments sent directly to stores, unauthorized substitutions, invalid orders, canceled and late orders, early shipments, over shipments and duplicate shipments. Fleet Farm may reject merchandise and send back to Supplier with a specific carrier to be delivered for disposition. Expense offsets may be applied to these situations.
12.2 EDI 856 – Advance Shipping Notice (ASN) Fleet Farm requires all Suppliers to provide an advance shipping notice (ASN) 48 hours prior to
any shipment arriving at any/all of our distribution centers/warehouses. This includes LTL and
Parcel Freight. An ASN should be an accurate inventory of all items that actually shipped. A
reduction from the 48 hour minimum can be extended to local Suppliers if approved by Fleet
Farm prior to shipping. Suppliers are required to generate and send ASNs, not carriers.
Benefits
• Provides visibility to when an order has been shipped and what was included in the shipment.
• Increased accuracy of shipments. • Allows cross referencing for purchase orders against shipments. • Increases the speed of fulfillment and allows the retailer to have lower safety stock needs.
Requirements
Please verify that all of the following information is included on the ASN and is accurate:
• Purchase order number(s), do not eliminate leading zeros.
• Stock number (as they appear on the order).
• Quantity shipped according to stock number.
• Container number (import orders only).
• Bill of Lading number.
• PRO # (for LTL Shipments).
• SCAC code. • Suppliers new to EDI with Fleet Farm must first submit the EDI questionnaire and Trading
Partner Agreement. Compliance with Fleet Farm EDI mapping guides is required. This includes accurate and complete information e.g. valid, active Fleet Farm Purchase Order numbers. For ASN accuracy, Fleet Farm requires the “scan and pack” (ie: case level) method for generation of the 856 ASN and GS1-128 labels.
• Once in production, Suppliers who transmit 856 ASN data inaccurately when compared to the physical shipment will result in merchandise being processed manually and the equivalent expense offset processed to the Supplier’s account. Shipments will continue to be audited and expense offsets generated until inaccuracies no longer exist.
• Best practice is to send the ASN 856 after your purchase order leaves your dock. • Fleet Farm retrieves inbound EDI data frequently; however, Suppliers should allow three
(3) hours for data processing.
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• To maintain the integrity of Fleet Farm EDI documentation program, it is imperative that all EDI 856 and corresponding GS1-128 data, including physical labels, are timely and accurate.
• Fleet Farm requires a consolidated 856 with carton and UPC/GTIN/EAN level information for every shipment sent to a Fleet Farm distribution center, including cross dock or direct to a store.
• 856 transmissions that are late, missing, unable to be used due to invalid information and/or not compliant with all required data elements as defined in the EDI mapping guides, are subject to noncompliance fees.
• 856 transmissions for merchandise shipped by any mode other than small package must be consolidated by BOL. A separate 856 must be provided for each BOL. For multiple truckloads, a unique BOL must be assigned to each trailer thus, separate 856 documents transmitted.
• Suppliers must notify Fleet Farm EDI Team ([email protected]) 60 days prior to installation of new EDI systems or changes to existing systems, which may result in a return to test status and generate corresponding noncompliance fees.
• If the 856 transmissions are interrupted, contact Fleet Farm EDI Team at [email protected]. • If the 856 will not be transmitted and is approved by the Merchandising Department, Fleet
Farm requires our manual ASN to be filled out completely and sent to the receiving facility. Noncompliant fees will be applied to all shipments without an accurate manual ASN or the 856 documents at the point of merchandise receipt.
12.3 EDI 820 - Remittance Advice - Required for All ACH Suppliers An EDI 820 is an electronic document that sends remittance information. This document provides Suppliers with the ability to reconcile which invoices have been paid in full for any given payment. Suppliers cannot receive EDI 820 unless they are ACH. It is the responsibility of the Supplier to work with Accounts Payable ([email protected]) first to be set up as ACH before they can start receiving EDI 820.
Benefit The benefit of automating the EDI 820 reduces issues caused by manually sending an email or fax.
Fleet Farm requires communication of remittance advice via EDI 820; Suppliers not accepting the EDI 820 and requiring paper advices are subject to noncompliance fees.
To begin receiving the EDI 820, submit the EDI Startup Form.
Fleet Farm also recommends ACH
12.4 EDI 846 - Inventory Data- Required for all Vendor Managed Inventory (VMI) Suppliers The 846 is primarily used in Vendor Managed Inventory (VMI). The primary purpose of the EDI 846 is for the Supplier to provide Fleet Farm the amount of goods they have on hand and on order including future date. This allows better management of Fleet Farm needs. The 846 is also useful in drop ship order management models to support ecommerce management.
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Key Elements and Benefits • Identifying number • Inventory date • Product item identifiers/services such as UPC/EAN/GTIN needed with their respective
quantities • Out of stock items and restock dates • Discontinued products • Supplier warehouse locations with on hand amounts by item • Supplier number • Additional item identifiers such as buyer item number and Supplier part number • Item description • Enables the Supplier to advise when product is out of stock or no longer being made • Allows better management of ecommerce drop ship • Communicates to Fleet Farm when the item will be available again if out of stock • The purchaser is able to better plan warehouse and store ordering • Enables Fleet Farm to manage these details on their website such as item out of stock,
quantity available, or remove the item from the website
12.5 EDI 997 - Required for All Suppliers The EDI 997 transaction set, known as the Functional Acknowledgment or FA, is sent as a response to other EDI transactions received. An EDI 997 serves as a receipt, to acknowledge that an EDI transaction, or a group of transactions, was received by the party. For example, after an 850 Purchase Order document has been sent to the trading partner, the EDI 997 will serve as an acceptance, acceptance with issues, or rejection notification. This document gives transparency to the order fulfillment process, allowing Fleet Farm and our Suppliers to address issues in a timely manner. Benefits Reasons For 997 Rejection Early involvement to resolving problems Contains invalid data Ample time to investigate possible system issues Missing mandatory data Time and money saved due to improved order accuracy Violates character length
12.6 EDI 860 - Purchase Order Change The EDI 860 can be utilized by Category Managers at Fleet Farm to confirm their acceptance of changes to purchase orders made by the Supplier or by Fleet Farm. This document provides information describing the original purchase order, as well as changes to that purchase order. Changes may include adding items, changing items, changing dates, changing quantity, changing prices or rescheduling an order. Both Fleet Farm and the Supplier benefit from implementing the EDI Purchase Order Change. The EDI 860 can prevent invoicing issues because it enables the Supplier to invoice Fleet Farm for the correct amount, and ensures that Fleet Farm doesn’t overpay for items that weren’t delivered.
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Benefits • Allow the purchaser to modify an order quantity based on current inventories to enable
future demand planning. • Improve efficiency of executing purchase order changes. • Ensure accuracy of final order. • Update the Category Manager’s and Supplier’s system to create a record of the change,
should any discrepancies arise. This provides an audit trail. • Gain consensus between Category Manager and Supplier on order details.
12.7 EDI 812 - Invoice Adjustment The EDI 812 communicates an adjustment to the costs for products or services between suppliers and wholesalers; and retailers or grocers and their Suppliers. It’s the electronic version of a paper credit or debit memo which would normally be sent in the case of damage to a shipment or too much of a product being sent. Benefits Items were defective, damaged, or spoiled. Products were not received. The wrong products were sent. An adjustment for manufacturer rebates or retailer allowances is due. The number of items delivered were more or less than were ordered. There was a pricing error on the original PO or invoice. Items are being returned, such as consumer returns.
12.8 EDI 852 - Product Inventory Data A product activity report (EDI 852) is a document that highlights on two specific factors. It provides information on current product and inventory and it shows how that product is selling (Point of Sale or POS data). Both suppliers/brands and retailers/buying organizations benefit from POS data analytics.
Benefits
Gives insight into product performance.
Results can be analyzed at store level, by vertical, by geographic location or by product line.
Businesses can better manage and plan their product inventory.
12.9 EDI 867 - Product Transfer and Resale The EDI 867 document (also referred to as EDI Product Transfer and Resale Report) serves several purposes for both buyers and sellers. It may report information relevant to a product that has been transferred to a new location, or it can report the sales of a product from several different locations. It may also be used to report returns from customers to a distribution center or retail location, or to report demand that surpassed sales.
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Benefits
Reduce the volume of paperwork and increase operating efficiencies through reduced time requirements to exchange information by both parties.
Eliminate the need to send/receive reports in several different formats such as email, fax or CSV.
Provide an audit trail for reconciliation.
More timely, accurate and comprehensive purchase reporting for both parties.
12.10 EDI 855 - Inbound Purchase Order Acknowledgement/Fleet Farm Electronic Pickup Request
The primary purpose of the purchase order acknowledgment (EDI 855) is for the Supplier to confirm receipt, reject or request modification of an order back to the trading partner. These changes can include, but are not limited to price, quantity and dates. Fleet Farm uses the 855 for pick up requests. Benefits
• Reduce administrative time spent by the Supplier to manually submit shipping orders and reduce time for the 3PL to process paper-based shipping documents.
• Eliminate the need to send/receive warehouse orders in several different formats such as email, fax or CSV.
• Reduce volume of paperwork and increase operating efficiencies through reduced time requirements to complete transactions by both parties.
• Provide more accurate data and reduce errors.
12.11 Price Catalog / Sales Catalog (PRICAT) 832 The EDI 832 transaction contains the supplier’s entire sales catalog – including prices, sizes, specifications, colors, nutritional information and packaging details.
Benefits
Product item identifiers/services such as UPC/EAN/GTIN
Ordering attributes including product description details, unit of measurement and unit price
Discounts that are available for the products
Dates of transmission, reflecting the time at which the document is accurate
Core Attributes, like delivery lead times, item descriptions, color or size
Ordering attributes like case pack quantities
Logistical information such as product packaging configuration
Regulatory and compliance attributes, like Prop 65 compliance, HazMat indicators and Country of Origin
Extended attributes helpful with managing/including robust details on the website such as features and benefits, keywords or product images or videos
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12.12 EDI 810 - Invoices An EDI 810 is the electronic version of a paper invoice. In the retail industry, a Supplier will send an EDI 810 to a retail partner or distributor to request payment for products. There are benefits to both the purchaser and the Supplier for implementing electronic trading of the invoice. Many of these are dependent on how automated and integrated the transaction is for both parties. Benefits
• Reduction in volume of paper flow and gain operating efficiencies through reduced time requirements to complete transactions by both parties.
• Reduction in administrative time spent manually submitting invoices (Supplier) and manually entering invoices (purchaser) allowing for resources to focus on value added work.
• Elimination of data entry errors associated with manual entry. • Reconciliation against orders/shipments to verify correct invoice amounts. • A quicker reconciliation may result in a more timely payment.
All invoices must be transmitted via EDI using EDI 810 documentation. All hard copy invoices must be sent to Fleet Farm Accounts Payable, 2401 S. Memorial Drive, Appleton, WI 54915 and are subject to noncompliance fees.
• Adherence to Fleet Farm’s EDI mapping guides is required. Missing and/or invalid data may result in noncompliance fees. This includes, but is not limited to a valid, active purchase order number and corresponding bill of lading.
Requirements
• 810 invoices must be transmitted to the appropriate Fleet Farm divisional Trading Partner ID.
• One 810 invoice must be sent for each store location per purchase order per Bill of Lading (shipment) and must correspond to the actual merchandise sent (i.e., must match the corresponding 856 Advance Ship Notice).
• 810 invoices must reflect invoice terms and merchandise as transmitted on the 850 purchase order. Discrepancies between the invoice, purchase order, ASN and physical receipt may result in delayed payment.
• 810 invoices must be equal (i.e., quantities x costs minus allowances must equal the invoice total in the TDS segment).
• Invoice numbers must never be repeated and can contain upper case alpha only or special characters and can have no limit on length.
• Invoice numbers cannot be repeated. No special character or lower case alphabetical characters can be used.
• Unit of measure on invoice must match what is on the purchase order (purchase order orders in cases then invoice reflects cases).
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12.13 EDI 940 - Pick-up Request (alternative to 855) An EDI 940 Warehouse Shipping Order is sent by a Supplier to authorize a third-party warehouse or third-party logistics firm (3PL) to make a shipment to Fleet Farm. The EDI 940 (x12 940 Warehouse Shipping Order) can either convey instructions to ship the same product to multiple locations, or to ship specific cartons to a single location. The EDI 940 Pick-up Request is used to arrange a carrier for freight collect shipments only. Benefits
• Reduce administrative time spent by the Supplier to manually submit shipping orders and reduce time for the 3PL to process paper-based shipping documents.
• Eliminate the need to send/receive warehouse orders in several different formats such as email, fax or CSV.
• Reduce volume of paperwork and increase operating efficiencies through reduced time requirements to complete transactions by both parties.
• Provide more accurate data and reduce errors.
13.0 Purchase Order Information Fleet Farm purchases merchandise through the form of a purchase order. Purchase orders must meet the Fleet Farm Terms and Conditions, at time of Supplier set up. Purchase orders are created by Fleet Farm Supply and Fulfillment Analysts and are transmitted via Electronic Data Interchange (“EDI”) to the Supplier. Purchase orders will be written to send merchandise to our Distribution Centers (“DC”) or various store locations. Purchase orders will be transmitted EDI with the following headers:
Requested Ship Date = the earliest a Supplier may ship a Purchase Order Cancel Date = the latest a Supplier may ship a Purchase Order
Purchase Order Example Below: *(Lead Time = 7 Days)
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Fleet Farm expects all items and quantities on purchase orders to ship between the REQUESTED
SHIP DATE and CANCEL DATE. If the Supplier is unable to ship the purchase order in full between
the REQUESTED SHIP DATE and CANCEL DATE they must contact the respective Supply and
Fulfillment Analyst and receive written email approval to revise the dates, items, or quantities on
the purchase order. If the Supplier would like to ship items before the REQUESTED SHIP DATE,
they must contact their Supply and Fulfillment Analyst and receive written email approval to ship
items before the REQUESTED SHIP DATE.
You may only ship once on a purchase order.
Purchase order must achieve at least a 95% fill rate on initial fill with no back orders.
If purchase order is not filled 100% the difference must be cancelled and reordered.
Payment for purchase orders received with incorrect pricing will not be paid. Please contact the Category Manager to have the purchase order corrected.
14.0 Example of Purchase Order Dates & Expectations Supplier receives purchase order with a REQUESTED SHIP DATE of 8/17/2020 and CANCEL DATE of 8/20/2020. For a Collect Supplier, an electronic pickup request EPR (855/940) must be submitted 48 – 72 hours prior to the REQUESTED SHIP DATE. All items and quantities are expected to be ready to ship within this window. Prepaid Suppliers must have their delivery appointment requested at the distribution center 48 hours or more prior to the ship window. Items and quantities that are not ready, do not have an EPR submitted or do not have a delivery appointment within this window are subject to cancellation. For prepaid Supplier partners please ensure with your carriers that appointments are made in advance as live appointments fill up.
15.0 Lead Times Purchase Orders are created with a Requested Ship Date that reflects the Suppliers’ lead time. Lead Time is defined as the time between when the purchase order is received by the Supplier and when the Supplier has the purchase order ready to ship. The CANCEL DATE will default to be three (3) days after the REQUESTED SHIP DATE to give the Supplier a window in which to ship all product. If the Supplier believes the lead time is unattainable they must reach out to the Category Manager or Supply and Fulfillment Analyst to have further discussion.
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16.0 Collect Shipments: Freight Routing Suppliers are no longer able to call or email Fleet Farm with a pickup request. Fleet Farm’s 3PL is responsible for all of our collect freight routing.
For collect freight movement where arrangements for shipment are made on behalf of Fleet Farm:
All shipments weighing under 150 pounds (10 boxes or less)
Ship via FedEx ground third-party. Contact Supplier relations [email protected] or your Fleet Farm Supply and Fulfillment Analyst if you do not have an account number.
Do not send an Electronic Pickup Request - EPR (855/940) for any order less than 150 lbs.
For Small Parcels that miss your ship window, contact your Category Manager or Supply and Fulfillment Analyst to confirm they still want the product. If they do, the freight charges are the responsibility of the Supplier.
For purchase order shipments exceeding 48” x 40” x 15” it must ship LTL and needs an EDI pick request for over 150 lbs even if it is not. See Fed Ex Dim Calculator link in the “Helpful Links” section of the appendix.
Fleet Farm’s max shippable Dim weight is 166.
All shipments above 150 pounds (11 boxes or more)
Send an electronic pickup request EPR (855/940) using your company’s EDI, SPS Commerce’s web fulfillment tool or Sterling web forms.
An EPR cannot exceed 44,500 lbs. for gross weight and 3,500 cubic feet for volume per pickup request.
One EPR per truckload. If you have multiple truckloads per purchase order, multiple pickup requests must be submitted to equal the number of truckloads needed.
A standard pallet spot (potentially double stacked) = 120 Cubic Feet.
Multiply the number of pallets by 120 to get the total cubic feet for your shipment.
Need help?
Any questions about getting set up, please contact Fleet Farm at [email protected]
Any questions regarding EPRs already submitted, please contact [email protected].
17.0 Collect Shipments: BOL Requirement Our 3rd party logistics provider, requires collect Suppliers to use Fleet Farm’s standardized Bill of Lading (“BOL”). Our 3PL will provide the BOL. This BOL will indicate the carrier being assigned and what product is expected to ship on that trailer. Fleet Farm will need to have a contact and email address for our 3PL to supply a BOL. We suggest a group email at the Supplier in the event that someone is on vacation or leaves the company. Once a carrier accepts the load tender, our 3PL will send the Supplier the BOL via email. If Supplier doesn’t receive, email [email protected] to request a .pdf of the BOL.
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Example 3PL BOL
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18.0 Prepaid Supplier Responsibility in Scheduling Appointments As a prepaid Supplier, it is your responsibility to make sure that the carrier of your choice fully understands the following section on scheduling appointments. Appointment requests are scheduled by email and any return, storage or detention charges due to not following this direction are not the responsibility of Fleet Farm. Please make sure the following statement appears on your Bill of Lading: “Delivery Appointments Required.”
19.0 Fleet Farm’s Preferred Carrier It is recommended that all prepaid Suppliers utilize one of our preferred carriers. Fleet Farm has built strong relationships with these carriers. Preferred carriers understand and follow our appointment scheduling guidelines and drop trailers in our yard. Drop trailers allow the DC to keep our receiving docks busy and consistent across all hours of operations. Drop trailers also help get your product received more quickly and efficiently into our DCs by allowing the DC time to systemically pre-receive trailers, validate ASNs and apply cross dock allocations for fast delivery to our stores. See Appendix 1
20.0 Scheduling Appointments Fleet Farm requires that delivery appointments be scheduled for all of our distribution centers/warehouses. Prepaid Suppliers should inform their delivery carriers that they must schedule an appointment at least 48 to 72 hours in advance as appointments fill up quickly. This procedure facilitates an orderly and timely flow of merchandise through our distribution center/warehouse. Any freight shipments arriving without a scheduled appointment or arriving after an appointment has passed will be deferred until such time as the distribution center receiving schedule permits. We cannot guarantee same day unloading. We will make every attempt to accommodate; however, prior scheduled receiving will take precedence. All charges assessed as a result of this condition from carriers will be the responsibility of Prepaid Suppliers. Please make sure that all Purchase Orders associated to the trailer being scheduled for appointment are indicated during scheduling. The distribution center needs this information to plan and staff accordingly. These procedures are required regardless of whether your freight is routed via prepaid (your carrier) or collect (Fleet Farm’s routing). Appointments are required to be scheduled whether the trailer will be live unloaded or dropped at our DCs. Please contact [email protected]. Suppliers with DDP PO Agreements are required to ensure their selected carrier partner schedules appointments at our Fleet Farm Distribution Centers in advance to meet expected delivery dates for which the PO ship/cancel windows were written. Limited appointments are available during hours noted on page 27. Fleet Farm also accommodates dropped containers and trailers, for which the carrier partner can be notified of the empty equipment.
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To schedule an appointment for: Appleton DC (97095) Bluemound DC (97097)
An appointment will need to be requested via email at [email protected]. • Please use the form in Appendix 2 or a pdf copy may be requested at the above email.
To schedule an appointment for Chippewa Falls DC (98030) • An appointment will need to be requested via email at [email protected].
• Please use the form in Appendix 3 or a pdf copy may be requested at the above email.
21.0 Shipping to Our Distribution Centers
21.1 DC Addresses and Receiving Hours Fleet Farm Chippewa Falls Distribution Center (98030) Truck Entrance: 2900 Lakeview Drive Chippewa Falls, WI 54729 Live Unload Receiving Times: (Mon – Thu) 6:30am-2:30pm and 5:30pm-1:00am CST (Fri-Sun) 6:30am-4:30pm Carriers Dropping Trailers: Drop trailers may be delivered 24/7.
Employee/Visitor Entrance & Mailing Address:
1801 Commerce Parkway
Chippewa Falls, WI 54729 Fleet Farm Appleton Distribution Center (97095)
1300 South Lynndale Drive
Appleton, WI 54914
Live Unload Receiving Times: (Mon - Thu) 5:00am – 6:00pm CST; (Fri – Sat) 7:00am – 4:30pm
CST Carriers Dropping Trailers: (Mon-Thu) 5:00am-12am CST; (Fri-Sat) 6:30am – 5:30pm CST
Fleet Farm Bluemound Warehouse (97097) 1000 N. Bluemound Drive
Appleton, WI 54914
Live Unload Receiving Times: (Mon - Thu) 5:00am – 6:00pm CST; (Fri – Sat) 7:00am – 4:30pm
CST Carriers Dropping Trailers: (Mon-Thu) 5:00am – 12am CST; (Fri-Sat) 6:30am – 5:30pm CST
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21.2 Standard Shipping Requirements Fleet Farm has a set of general guidelines that need to be followed to make sure that items are quickly and accurately received at our distribution centers for distribution to our stores. Please note that these standards were written as a guideline for a diverse range of Suppliers and therefore if they do not seem to apply to your product type please discuss with your Category Manager or one of our Supply Chain experts, [email protected].
Fleet Farm requires single SKU cartons. Should a mixed SKU carton at the end of a run occur, please mark on the outside of the
case “MIXED SKU” and include a separate packing list in addition to the one on the lead carton inside the box. This is extremely important in parcel receipts.
Palletized freight should include no more than 4 SKUs per pallet. All corrugate cases should contain no more than one SKU per case. All cases must have a standardized case quantity supplied to our Data Integrity
department during new item set up. All changes to case quantity must be communicated to the Fleet Farm Category Manager prior to shipment to our distribution centers.
All palletized freight should contain no more than one purchase order per pallet with each unique purchase order clearly marked on the pallet if it is not already marked on each corrugate case.
Master packs must also contain no more than one SKU with standard inner packs.
21.3 Minimum Case Size Must equal or exceed a minimum volume of 108 cubic inches with no side less than 2
inches.
Cases that do not meet the above minimum dimension requirements must be packaged in a master carton with consistent inner quantities.
Cases that do not meet that requirement must be packaged as inners of a master carton.
21.4 Conveyable Indicator Our new item set up form contains a conveyable indicator field. Please mark this field as “no” if there is something about your product that renders it not fit for a conveyer. (Example: matches or hazardous chemical) Additionally, please mark “yes” or “no” based on the following dimensional limitations.
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21.5 Minimum Dating Requirements If a Supplier’s product has an “expiration” or “best used by” dating on it, then the Supplier has the responsibility to make sure that when that product is delivered to our distribution center or stores, it has a MINIMUM amount of time remaining on the product before it expires.
Fleet Farm Minimum Dating Requirements Days/Month remaining from expiration/
sell by date at time of delivery
Grocery
Cookies & Crackers 14 Days
Salty Snacks 14 Days
Snack Cakes 15 Days
Frozen Food 30 Days
Aerosol Whipped Cream 21 Days
All Other Dairy 10 Days
All Other Grocery 30 Days
HBC and General Merchandise
Disposable Cameras 12 Months
Film 12 Months
Polaroid Film 6 Months
Batteries 18 Months
OTC Health and Wellness 6 Months
Expanding Foam and Caulk 12 Months
Farm: Dairy Chemical
All 8 Months
Farm Feeds [Dating based on ship date, not delivery date]
Milk Replacer Products 6 Months
Mineral Bags Blocks & Tub Products 6 Months
Extruded Feed/Hay Cubes 1 Year
Forage 3 Months
Scratch and Crunch Blocks 3 Months
Pellets/Crumbles/Grains 3 Months
Textured Feeds 1 Month
Pet/Vet Products
Pet Food 4 Months
Vet Meds 6 Months
Pet Health/Supplements 160 Days
Food Plot Seed
All 6 Months
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21.6 Direct Ship Pass Through Order Instructions Appleton Distribution Centers Only Direct Ship Pass Through is a unique ordering program Fleet Farm uses with a small group of Suppliers. If you have not been contacted by Fleet Farm on this program please ignore this section. For Suppliers selected for this program, when you receive orders marked as "Direct Ship Pass Through" please follow the instructions below.
1. Each store must have its own pickup request sent via EDI (855 or 940). 2. Each order/store must have a separate packing list and it must be attached to the pallet. 3. All stock must be palletized on a four-way 40x48 pallet. 4. Only ONE purchase order per pallet. 5. All stock must be shrink wrapped or banded on pallets. 6. Each individual carton must be marked with the store address. 7. Each pallet must be marked in bold letters with store number and location (i.e. Store 200
Fond du Lac) 8. Each order must have a separate invoice sent via EDI or emailed to our Accounts Payable
office at [email protected]. If the order indicates “Our Truck Pick Up,” our Logistics Department must be notified of the number of pallets ready to be shipped to each store.
9. If Fleet Farm Receiving has to manually separate orders once received at the DC, chargebacks will apply.
21.7 GS1-128 Labels • Facilitates the flow of goods from Merchandise Supplier’s DC to Trading Partner’s DC.
• Links supplier data to a specific carton and its contents.
• Automates receiving process for faster and more accurate processing.
• GS1-128 (SSCC-18) labels must be securely affixed to all cartons shipped to Fleet Farm distribution center or directly to a Fleet Farm store.
• The GS1-128 labels must match the equivalent 856 at the UPC/GTIN/EAN and location level.
• GS1-128 labels must comply with GS1US specifications. Use either the 4” x 6” or 3” x 5” label format with a GS1-128 barcode that is 3.02” in length, 1.25” in height and a .25” quiet zone on each side.
• Only use GS1/EAN-128 subset C bar code symbology with the nominal X dimension of 20 mil.
• Suppliers should use only non-reflective ink and label stock. • Label stock should only be white. • Suppliers should use “smudge-proof” labeling ink, high quality paper and printers. • GS1-128 labels that cannot be scanned for any reason are subject to noncompliance fees. • GS1-128 numbers may never be reused and must be unique at all levels, e.g. across all
shipments regardless of Fleet Farm store and/or distribution center. It is best practice to disable the ability to generate duplicate GS1-128 numbers.
• GS1-128 numbers may only be duplicated when sending a retransmission of the 856.
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• The GS1-128 label must be placed on a conveyable side of a carton (i.e., the longest side of the carton). If a label must be placed on the front of the carton for shipping purposes, affix a duplicate label with the same code to the long side of the carton. If a duplicate label is used only the bar code and 20 digit human readable GS1-128 number is required on the long side carton label.
• No bar codes other than the final destination GS1-128 may be placed on the outside of a carton. Secondary labels used for other purposes (e.g., Supplier purposes) with a 20 digit barcode are subject to noncompliance fees. Secondary barcodes must be removed or marked through.
• Do not cover GS1-128 labels with tape or shrink wrap. • Cartons less than 4 ½“ in height, place the GS1-128 label on the top of the carton. • Do not place the label on a seam or corner and do not place closer than 1 ¼” from any
carton edge. • Labels must not cover product information on shipping cartons that also serve as the
display/selling unit, e.g. vacuum cleaners, cookware. • Label must face the outside of the pallet when stacked.
See Appendix 4
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21.8 Shortages and Backorders Fleet Farm expects all items and quantities on purchase orders shipped at one time and between
the requested ship date and cancel date. Back orders are subject to cancellation. Fleet Farm will
offer exemptions to certain Suppliers where, due to manufacturing constraints, it would be in
Fleet Farm’s best interest to allow backorders to be shipped. Please note that backordered items
are subject to cancellation if the Supplier has not contacted the Fleet Farm Supply and
Fulfillment Analyst or Category Manager and received a written email approval to revise the
dates, items, or quantities on the purchase order. If a back order is allowed, it must ship at the
Suppliers expense.
21.9 Overages If a Supplier over ships quantities of merchandise and/or ships substituted merchandise to our
stores and/or to our distribution centers without our Supply and Fulfillment Analyst or Category
Manager’s advanced written authorization, Fleet Farm will not pay for the merchandise. Should
Supplier want merchandise returned, Supplier will assume the cost of the return and any
applicable handling charges. This is outlined in our terms and conditions, and also on the back of
every manual purchase order sent to our Suppliers.
21.10 Product Not on Order Products shipped to our stores or distribution centers that were not listed on the purchase
order will be considered an over shipment and will follow our policy outlined above for
overages. Please make sure that all product replacements or substitutions are communicated to
and approved by your Supply and Fulfillment Analyst or Category Manager prior to arrival.
21.11 UPCs The UPC barcode symbol is critical for effectively and efficiently moving product through to our stores. It is important that all merchandise shipped to Fleet Farm must have UPC/GTIN/EAN coding, with correct industry standard barcode. It is used in areas such as point of sale, stock replenishment, receiving and distribution. We require all of our Suppliers to provide us with accurately barcoded merchandise and follow these guidelines:
Per the Uniform Code Council guidelines, Fleet Farm requires a 30-day notice on all UPC
number changes and/or additions.
If a UPC exists on the outside of a case/carton we require that it is distinct from the UPC
on the actual selling unit.
All tickets must meet GS1 specification in that a 100% nominal “version A or E”
UPC/GTIN/EAN format barcode must be 1.25” in length (including quiet zone) and 1.0” in
height, with the narrowest bar or space width of 13 mil (+/- 4 mil).
Tickets placed on the outside of a carton for inner contents i.e. “Piggyback” tickets are
prohibited. See Appendix 5
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21.12 Barcoding Errors It is costly and labor intensive for us to correct errors with missing, inaccurate and/or unreadable barcodes.
1. These issues will result in a charge back to the Supplier for each item requiring corrective action ($1.00 per item, in addition to a $100.00 handling fee).
2. If issues continue, this will result in a charge back to the Supplier for each item requiring corrective action ($3.00 per item, in addition to a $100.00 handling fee).
3. Distribution Center Management reserves the right to refuse misbarcoded or product without barcodes. Supplier will be responsible for the return charges or may opt to visit our facility to apply the barcodes themselves.
Charge backs will be deducted from a current invoice. Our goal is to have a system where items are ordered from you and moved through our Supply Chain and retail stores with no issues. We thank you for your cooperation and assistance in attaining this goal.
21.13 Ticketing and Barcode Requirements for Clothing 1. We scan only the UPC-A and E version barcodes. 2. Each garment requires a unique UPC barcode down to each Supplier’s lowest level of
style, color and/or size. 3. Hang tags must include the following information:
a. Style number/color b. Size c. UPC-A symbol including the 12 digit human readable UPC number underneath the
bar code symbol. d. If pre-pricing garments for us, the retail is required on the hang tag. e. If not pre-pricing garments for us, a 1” space at the bottom of the tag is required
for applying our retail. 4. It must be noted on the bar coded hang tag if the item is a 2-piece set. 5. Location of hang tag must pass through the manufacturer’s label at neck. 6. Suggested hang tag, UPC label or carton label providers:
Fineline Technologies: US Customer Service – 1-800-500-8687 or [email protected]
3145 Medlock Bridge Rd. Norcross, GA 30071
Asia Customer Service: 852-2156-9788 or [email protected] Flat G, 3/F, Wang Kwong Industrial Bldg. No. 45 Hung To Road, Kowloon, HK
R-Pac Industries: 612-562-3677 www.r-pac.com
3445 Abbott Avenue N. Robbinsdale, MN 55422
See Appendix 6
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21.14 Presentation and Packaging Standards If shipping to our Chippewa Falls facility, single SKU cases with a GS1-128 applied to the
case is required unless otherwise noted from Fleet Farm. A packing slip must accompany every order. Packing slip should be attached to the outside of the last box loaded on the trailer. The packing slip must be facing outward on the pallet or box in clear view of the
unloader. A second packing slip should be made to the carrier along with the bill of lading and the
freight bill, to be presented at the transportation office at our warehouse. If shipping an LTL, a packing slip must be attached to the outside of one carton for each purchase order.
Packing slip must contain: 1. Purchase order number 2. Ship to location 3. Shipper’s name and address 4. Fleet Farm item number 5. Each count per item 6. Case count per item 7. Total case count
Use only sustainable packing materials. Carton width must allow hangers to fit squarely in the carton and not at an angle. All apparel which will be merchandised hanging must be shipped on the appropriate,
industry-standard hanger. Pins, including safety pins, are ONLY allowed on men’s folded dress and folded woven
sports shirts. To reduce the safety liabilities, shirt manufacturers are encouraged to consider pin alternatives. Pins of any kind on any other product are prohibited.
All shipments must be distributed and packed by store location as defined in the EDI 850 purchase order. Merchandise may not be shipped in bulk, requiring post distribution.
Do not use bands, straps, staples or any other material on the exterior of the carton. Such materials may damage sortation equipment and/or affect scannability of GS1-128 labels.
Every effort must be made to efficiently utilize carton and trailer cube space, with the goals of minimizing transportation and processing expenses and enhancing sustainability.
An individual packing list is required per container / purchase order.
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Packing List Header: Seller/Supplier Name & Address Sold To/Bill To Name & Address Ship To/ Consignee Name & Address Invoice Number Date Payment Terms Freight Terms Port of Lading Port of Discharge Destination Fleet Farm Purchase Order Number
Packing List Body: Fleet Farm SKU VPN Detailed Item Description Unit Quantity Master Carton and/or Pack Quantity Carton Quantity Container Number Container Seal Number Carton Markings Net Weight Per Item- kgs Gross Weight Per Item- kgs Cubic Volume by Item- cbm Container Size Packing List Footer: Total Gross Weight- kgs Total Cubic Volume Total Piece Quantity Total Carton Count
22.0 Types of Packaging
22.1 Regular Item (No Pack) Standard Item ordered by the total quantity of eaches. Has a standard case quantity defined.
Most common item type.
Can be case picked or each picked.
Most commonly these items do not have a pack SKU, but can if there is a decision to sell the case as well as the each. This pack SKU would only exist for POS, not distribution.
The DC needs consistent case quantities. Especially if the item is allocated to the stores as a case.
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22.2 Simple Pack SKU is ordered by the case, is ordered, invoiced and received at DC as 1. Item explodes at stores to component quantity.
A simple pack can only be case picked.
The DC cannot verify the case quantity.
The case is received as 1 and shipped as 1.
The component only exists at the store level.
The pack SKU must have a unique barcode on the outside of the case.
The component will have its own unique barcode and SKU and must be defined in RMS in a parent/child relationship.
22.3 Complex Pack (Vendor Pack) Multiple SKUs in a single package. Flows through the DC as a unique pack SKU. Often Referred to as a Musical Run, Shipper Pallet or Display.
A complex pack is similar to a simple pack as the DC only recognizes the case of 1.
A complex pack contains multiple component SKUs that only exist at the store locations.
A complex pack can never be broken apart at the DC. The components do not exist at the DC.
Each carton (or pallet shipper) must contain the same number of each component SKU. There must be a UPC on the outside of the case that links to the VP SKU.
This item type in common in apparel, toys and displays for any item.
It is a very efficient way to move product through the DC for initial sets.
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22.4 Buyer Pack (Exploded Pack) DOES NOT BELONG AT A DC. Product is packaged as a multiple SKU run but the item does not have a Pack SKU associated to it. Order, invoice and ASN at component level.
This item type may only be ordered direct to store.
The item looks like a vendor pack. Multiple SKUs in each case with constant quantities of each SKU.
The component SKU is ordered, invoiced and received.
To receive at the DC every case would need to be sorted and received by the component SKUs.
Any buyer pack that is ordered to a DC will be quarantined for return to vendor or placed on hold until a PO containing vendor packs are created.
22.5 DSPT-Direct Ship Pass Through An order for each store that where the supplier is instructed to ship to a distribution center for reduction of freight cost.
A DSPT is a set of store orders routed to the DC to save on freight cost. One TL vs. multiple LTL or parcel shipments.
Manual paper files are used to prove receipt and shipment from DC to Store. The PO must be received manually by the store upon arrival.
We have committed to the stores and our 3PL to never bring these through Chippewa Falls as it adds additional manual processes for both parties.
A Premark PO is a suitable alternative for Chippewa.
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22.6 PreMark COMING SOON - An order for a Distribution Center that wears unique packaging details for each store to be shipped to the DC.
A PreMark is a unique order that contains store specific packaging instructions.
It is extremely efficient at the DC and is received systemically.
DC may audit receipts and the stores do not have to do any receiving.
It can be a pallet or carton per store.
The supplier must be GS1-128 compliant.
The benefit over a vendor pack is that each store can get a unique count of each SKU.
WMS and RMS are ready for Premark but the new JDA tool needs work to place this type of order.
23.0 Case Labeling Requirements Case refers to a shipping container made of corrugated fiberboard, not boxboard or chipboard. Construction must be sturdy enough to facilitate multiple handlings, both by hand and with material handling equipment, such as pallet jacks, forklifts, clamp trucks, conveyors, gravity shelving, trailer movement and vibration, etc. In general:
Fleet Farm preferred style is what is referred to as a regular slotted container (RSC). The corrugated fiberboard should meet a minimum burst strength of 175 lbs. Cases should also meet an edge crush test (ECT) strength of 36 lbs. to facilitate stack
ability. Cases are preferred to be sealed by glue or with reinforced or plastic tape. Inner cartons should have a minimum burst strength of 125 lbs. Cases should contain a standard quantity of a single SKU; there should not be multiple
SKUs within the same case (unless the product was specifically ordered as an assortment).
Dimensions of the case will vary, but it is preferred that it fit on a standard pallet with dimensions of 48” x 40” (oversized merchandise will have a unique set of packaging configurations).
The case should be marked on four sides with the following information:
Description of the product/type of merchandise, including color/size to distinguish. Supplier part number (VPN) (and optionally FF SKU number). Case quantity (and inner quantity/number of inners if applicable). Burst strength and edge test certifications. Any required hazardous labeling required by government regulations.
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24.0 Inner Pack Required Markings Scannable UPC (with the exception of direct imports) Pack size Visible product description Supplier Product Number or Fleet Farm Item Number Any hazardous marking required by DOT on master pack must also be marked on the
inner cartons
25.0 Pallet Standards All pallets must meet or exceed the Grocery Manufacturers Association (GMA) grade “A”
or “B” pallet standards Pallet must support the weight of the product shipped to on them Minimum Pallet Standards
Width: 40” x 48” Material: GMA, Group III or IV, hardwood, clean saw Deck Coverage: Top Deck 63% Bottom Deck 47% Grade: Grade A or B, 4-way, flush and non-reversible
Sound material, free of knots No missing or broken boards No patched boards No nail heads
26.0 Item Layer Pallet Configuration
Correct
Item layers are kept together on the
pallet with a slip sheet or pallet
between the items.
Incorrect
Item layers are not kept together on the
pallet
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27.0 Purchase Order Pallet Configuration
28.0 General Merchandise Transportation
Pallet vs. Slip Sheet vs. Floor Load The following describes the preferred method for different case sizes. These guidelines are designed to balance freight cost (trailer utilization) and handling costs (at origin destination). They apply to inbound consolidation shipments only. These are general guidelines. Questions about specific items should be directed to the Fleet Farm transportation department at [email protected].
Pallets Palletization is the preferred method of handling when items are very dense and weigh out a trailer (i.e. reach the trailer’s maximum weight capacity) before cubing out the trailer (i.e. running out of space on the trailer). This is especially important when the weight of the product in each economic order quantity exceeds 1500 pounds.
Correct
PO’s loaded complete and separated by
a pallet.
Incorrect
PO’s are not loaded in sequential order
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Slip Sheet Loads When items are both weighing and cubing out a trailer at the same time, slip sheets can be considered to eliminate the impact pallet weights cause to trailer utilization. Additionally, both slip sheets and pallets, combined with shrink wrapping, is preferred when there is a high case count involved, as this reduces handling costs.
Floor Load Pallets and slip sheets remain preferable to loose pieces when the items have low densities, and always cube out a trailer first. However, floor loading should be used if your items contained large case dimensions and palletizing and slip sheeting will significantly reduce trailer cube utilization.
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29.0 Proper Loading Procedures The picture below illustrates the importance of entering accurate cube information and successfully loading the freight on the trailer. For questions on trailer loading please contact [email protected].
30.0 Shipping Standards All Suppliers must comply with the Fleet Farm Supplier Guide. All shipments are considered “shipper count” regardless of Bill of Lading indication.
Violation of this guideline or any other carrier delay due to Supplier preparation issues will result in expense offsets.
Rework claims are results in a load that has shifted in transit, making it no longer legal to take over the road or unsafe to unload in its current condition. The result of improper loading or failure to block and brace the load properly. The carrier will be responsible to return to a facility to be reworked and the expense for the rework will be charged back to the Supplier.
Ad and promo items must arrive in a timely manner. If they arrive late they cannot be processed in time to arrive at the stores for the event.
The Supplier is solely responsible for informing their non-preferred carrier of Fleet Farm requirements for live unload appointments.
All carriers must make an appointment at a minimum of 24 hours prior to delivery. Any missed appointment will need to be rescheduled to the next available appointment.
All liquids should be marked “THIS SIDE UP” by the Supplier and shipped accordingly.
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31.0 New Store Shipping • Purchase orders for new stores are written for specific in-store dates for efficient store
set-up. • Suppliers are required to ship between the Requested Ship Date and Cancel Date and to
follow all regular routing requirements.
32.0 Supplier Audit Program To facilitate the swiftest, most effective movement of merchandise to the Fleet Farm
Supply Chain, Suppliers are expected to utilize all available technology and follow all of Fleet Farm standards. Audit programs assist in identifying and ultimately resolving problems that may inhibit the efficient flow and eventual sale of merchandise.
33.0 New Supplier and Cross Dock/EDI 856 Qualification Audit The EDI 856 Advance Ship Notice will be compared at the carton level to the physical
merchandise by UPC/GTIN/EAN, quantity and location. Accuracy percentage is expected to be 99.5% as soon as possible. Suppliers who do not reach 99.5% accuracy will continue to be audited until an
acceptable accuracy percentage is achieved. If the required accuracy level is not achieved, expense offsets may be processed for not
being in production.
34.0 Ongoing Cross Dock/Integrity Audit UPC/GTIN/EAN accuracy (MIS %) is expected to be at least 98% for each shipment. Piece count accuracy (NET %) is expected to be at least 99.5% for each shipment. Once Suppliers have achieved the required accuracy levels, random shipments will
continue to be audited, comparing the 856 (ASN) to the physical merchandise. If accuracy levels fall below Fleet Farm standards, Suppliers may be removed from the
Cross Dock program and placed in the Integrity Audit program. Integrity shipments will be 100% audited and manually processed until acceptable accuracy levels are achieved.
Suppliers in the Integrity Audit program are subject to all noncompliance fees related to auditing and manual processing.
Suppliers remaining in the Integrity Audit program for more than 6 months will be subject to additional Fleet Farm auditing and testing. All expenses related to these extra efforts will be the responsibility of the Supplier.
35.0 Import Ordering Information The following is a list of responsibility requirements for import Suppliers.
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36.0 Review the Purchase Order Our Suppliers are expected to review the purchase order for accuracy and notify the Category
Manager of any discrepancies or revisions that need to be made immediately. A Supplier or
manufacturer that makes revision(s) to purchase order quantities that affects the cubed
containers needs to notify the Fleet Farm Supply and Fulfillment Analyst prior to shipment. If the
revision happens after the opening of the letter of credit or wiring payment, the Supplier will be
required to reimburse Fleet Farm for the portion of the container that was not utilized. If a
larger container is needed due to incorrect information, the Supplier will have the responsibility
of reimbursement for the difference in container cost.
37.0 Shipping of Product The Supplier will ensure all products are shipped within the requested ship date and cancel ship
date period specified on the purchase order. Failure to ship the product within this period will
result in a penalty of 10% of the cost of the goods.
Fleet Farm defines this period as when the shipment leaves the port, not the factory. It is the
responsibility of the Supplier to contact the freight forwarder prior to the ship date to request
container(s). See Appendix 7
The Supplier must request a 20 foot, 40 foot, or 40 foot high cube containers at least 2 weeks
prior to the ship date. 45 foot containers must be requested at least 3 weeks prior to the ship
date as these containers are not available at all ports.
38.0 Critical Requirements One Supplier per container.
One purchase order per container.
Each purchase order must have its own set of documents.
When multiple purchase orders are placed for the same ship window, a maximum of 5
purchase orders MUST be included on each house bill of lading until the end of the
shipping process when less will be accepted. Please note a maximum of 5 containers per
house bill of lading.
Do not combine multiple purchase orders in a container or on commercial documents.
The weight of the cargo must be evenly distributed across the entire container.
If one of the shipping window dates falls on a weekend or holiday, the order must be shipped on the week day following the earliest ship date or prior to the latest ship date.
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39.0 Boycott List In accordance with the Dept. of Treasury’s International Boycott List, Fleet Farm will not import from the following countries:
Bahrain
Iraq
Korea
Kuwait
Lebanon
Libya
Oman
Qatar
Republic of Yemen
Saudi Arabia
Syria
United Arab Emirates
40.0 International Convention for Safety of Life at Sea Requirements (SOLAS) To ensure the safety of the vessels and workers across the supply chain, the International Maritime Organization (IMO) started its global enforcement of the International Convention for Safety of Life at Sea (SOLAS) requirements on July 1, 2016. This means that containers will not be placed onboard the vessel unless the verified gross mass of the containers has been communicated and documented in advance. Gross mass as defined by IMO 2.1.6 “means the combined mass of a container’s tare mass and the masses of all packages and cargo items, including pallets, dunnage and other packing material and securing materials packed into the container.” It is very important to emphasize, the shipper will be responsible for the weight accuracy and the verified gross mass. If the shipper provides any untimely and/or inaccurate information, the shipper will be liable and responsible for any fines, penalties, delays, additional costs of any kind (e.g. demurrage, detention, storage, etc.), damages or losses resulting therefrom. For more information, please refer to the IMO’s Guidelines on SOLAS: http://www.imo.org/en/OurWork/Safety/Cargoes/Containers/Documents/MSC.1%20Circ.1475.pdf
41.0 High Security Container Seals In order for Fleet Farm to comply with the Customs Trade Partnership against Terrorism
(C-TPAT) program requirements, we are requiring all of our Suppliers to meet the new ISO
17712:2013 standards for security seals on all containers.
All standard high security seals must include a unique number (and may have an optional
barcode), the seal manufacturer name or logo, and must be marked or stamped to identify its
classification as high security (“H”).
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As our Supplier, you are required to make sure the seal manufacturers conduct testing of the
tamper-evident aspects of its seals either in-house or by employing a third-party testing
laboratory. Failure to utilize these seals will result in US Customs delays. It is the Supplier’s
responsibility to ensure all overseas manufacturers are utilizing these seals when loading
containers for Fleet Farm.
Freight forwarders cannot provide seals for shipper loaded containers.
Detail of the outlined standards can be found here: http://www.cbp.gov/sites/default/files/documents/Bulletin%20-%20April%202014%20- %20ISO%2017712%20High%20Security%20Seals.pdf
42.0 Document Requirements for Shipping and Payment The Supplier must ensure all documents are delivered on time to the correct location(s) and are completed and accurate. Please refer to Fleet Farm’s Forwarder SOP which can be obtained by emailing [email protected]. Documents must be sent to the forwarder prior to departure of the container from the foreign port. Inaccurate, missing and/or late paperwork will not be accepted as these types of issues cause demurrage charges and delays in customs clearance. Payments will not be made until the documents are sent to Fleet Farm’s Accounts Payable Department. Please note Receipt of Goods (“ROG”) payment terms denotes at our distribution center.
43.0 Letter of Credit Terms Fleet Farm will only agree to the use of Letter of Credit on a very limited basis. It is preferred that all imports utilize NET ROG Wire or NET BOL Wire payment terms. The Supplier must provide Letter of Credit and/or Wire Transfer instructions (if applicable) when the set-up information is sent. See Appendix 7 for contact information. The following documents are required to be sent to both Fleet Farm Accounts Payable department and Wells Fargo (addresses below) for review and payment:
1. Signed commercial invoice in two copies certifying the merchandise has been marked in accordance with US Customs regulations and is in accordance with the purchase order.
2. Full set less one original clean on Board Marine/Ocean Bills of Lading (Seaway/Telex Release Bills of Lading allowable in lieu of on Board Marine/Ocean Bills of Lading) consigned to applicant name and address marked notify: [email protected].
3. Certificate of Origin in two copies. 4. Packing list per container, in two copies. 5. In case of partial shipments, Beneficiary's signed and dated statement certifying
that shipment was made in full container. 6. Original commercial invoice
Original packing list Original Bill of Lading
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7. Beneficiary's signed and dated statement that one complete set of original documents including one original transport document has been forwarded by express courier to the notify party name and address. Fleet Farm Group Wells Fargo Bank, N.A.
2401 S. Memorial Drive Wells Fargo Capital Finance Appleton, WI 54915 2450 Colorado Avenue, Suite 300W [email protected] Santa Monica, California 90404-3575 United States
44.0 Wire Transfer Forms One set of following documents are required to be sent to Fleet Farm Wholesale Supply Co. LLC, d/b/a Fleet Farm (address below) for payment.
1) Commercial invoice 2) Packing list 3) Bill of Lading
1st Choice - Seaway Express Bill of Lading
2nd Choice - Telex Release 4) Wire instructions
Beneficiary name Beneficiary address Beneficiary bank Account number Bank name Bank address ABA number Swift code (International bank)
Email See Appendix 7 for the address and contact information to send the documents to.
45.0 Pro Forma Invoice A Pro Forma invoice is required for all import purchase orders within 7 days of receipt of the purchase order. This includes purchase orders that have domestic payment terms. Please contact See Appendix 7 for the contact to send the documents to. The Pro Forma invoice must include:
Seller name and address
Fleet Farm Purchase Order number
VPN number
Product description
Quantities of Items: per unit and extended totals
Country of origin
Lading port
Payment terms
Discounts
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46.0 Bills of Lading 1st Choice - Seaway / Express Bill of Lading 2nd Choice - Telex Release 3rd Choice - Original Bill of Lading (Letter of Credit Only) (3 sets of originals required)
47.0 Fumigation Papers Fumigation papers must be included for any shipments that are applicable. All imported wood products must be fumigated prior to shipment. Fumigation papers must be presented to Fleet Farm’s forwarder with commercial documents.
48.0 International Commercial Invoices Commercial invoices MUST include the following elements. Commercial invoices missing required elements will be returned to the Supplier for revision. Invoice Header: Seller/Supplier Name & Address Sold To/Bill To Name & Address Ship To/ Consignee Name & Address
Invoice Number
Date Payment Terms Freight Terms Port of Lading Port of Discharge Destination Fleet Farm Purchase Order Number
Country of Origin
Manufacturer Name & Address **If Manufacturer is different by item put in body of invoice
Invoice Body: Fleet Farm SKU VPN Detailed Item Description Unit Quantity Unit Price Extended Price Carton Quantity Master Carton and/or Pack Quantity
Invoice Footer: Sub Total Discounts Currency in USD Total Piece Count Total Carton Count Grand Total Grand Total Spelled Out
• A commercial invoice must be generated for each purchase order. • Do not include multiple purchase orders on one commercial Invoice. • No charge merchandise must list the FOB price in the cost per unit column and no
charge in the extended column. Include the statement "Shipment includes Free Goods. Value declared for Customs purposes only."
• If you would like an example to view of what the commercial invoice should look like or an Excel template to use, please email [email protected].
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49.0 Raw Materials The Supplier must ensure all raw materials have been purchased and production of the product has begun. The Supplier will make every reasonable effort to keep production on schedule to make certain the delivery of said product is within the shipping period as indicated on the purchase order.
50.0 Condition/Packing of Containers The Supplier must inspect the condition of the container to ensure it is sea and weather worthy and are not susceptible to tampering, prior to loading. If the Supplier finds damage to the container, they should not load our merchandise. A call should be made to the forwarder's origin office to replace the container. A copy of the inspection checklist should be provided with the commercial documents.
The following areas of the container should be inspected prior to loading:
A. Undercarriage • Inspection should be done prior to the container entering the facility • Support beams should be visible
B. Inside/Outside Doors
• Secure and reliable locking mechanisms • Different color bonding material • Plates and repairs
C. Right/Left Sides
• Unusual repairs to structural beams • Repairs to walls on the inside of the container must be visible on the
outside • Use tool to tap side walls, listen for hollow sound
D. Front Wall
• Blocks and vents are visible • Use tool to tap front wall, listen for hollow sound • Range finder/measuring tape can be utilized
E. Ceiling/Roof
• Certain height from floor, blocks and vents are visible • Uncomfortable feeling inside container • Repairs to the ceiling on the inside of container should be visible on the
outside • Use tool to tap ceiling, listen for hollow sound
F. Floor
• Floor should be certain height from ceiling • Floor should be flat, no step up • Different floor heights • Unusual repairs
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Containers must be packed to minimize/eliminate damage. After the container has been loaded, it should be inspected to verify that it has been packed correctly.
51.0 Import Shipping Information Import orders will either ship to Chicago or to Tacoma/Seattle to be trans-loaded through Fleet Farm's consolidator. To determine which way a particular order is being shipped, look at the "Partners" section of the purchase order.
via Chicago
CONSIGNEE: Fleet Farm Wholesale Supply Co. LLC d/b/a Fleet Farm 2401 S. Memorial Drive Appleton, WI 54915
PORT OF DISCHARGE: Any North American Port
NOTIFY PARTY: See Appendix 7 for forwarder Notify Party
FINAL DESTINATION: Chicago, IL
via Fleet Farm’s Consolidator
CONSIGNEE: Fleet Farm Wholesale Supply Co. LLC d/b/a Fleet Farm 2401 S. Memorial Drive Appleton, WI 54915
PORT OF DISCHARGE: Seattle/Tacoma
NOTIFY PARTY: See Appendix 7 for forwarder Notify Party
FINAL DESTINATION: Seattle/Tacoma
via Minneapolis
CONSIGNEE: Fleet Farm Wholesale Supply Co. LLC d/b/a Fleet Farm 2401 S. Memorial Drive Appleton, WI 54915
PORT OF DISCHARGE: Vancouver/Minneapolis
NOTIFY PARTY: See Appendix 7 for forwarder Notify Party
FINAL DESTINATION: Chippewa Falls
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52.0 Delivery of Documents The following documents must be delivered to the forwarder and Fleet Farm at least 3 days prior to vessel departure.
Commercial Invoice
Packing List
Wire Transfer Information (Fleet Farm only)
Bill of Lading (Seaway, Telex, Original) must be delivered within 72 hours of vessel departure.
Please email [email protected] for contact information.
53.0 Importer Security Filing (ISF) The Importer Security Filing (“ISF”) came out of the Safe Port Act and is intended to help US Customs and Border Protection (“CBP”)'s ability to identify and prevent high-risk shipments coming into the United States. The CBP will cross check the ISF against the carrier's manifest thereby, deterring smuggling and ensuring cargo safety and security. Any importer bringing cargo into the United States is required to submit certain information to the CBP via Advance Ocean Security Filing at least 24 hours prior to the vessel's arrival. The carrier will be required to submit a Stow Plan after all containers are loaded and within 48 hours from the vessel's departure from the last port of call. The carrier will also be required to submit Container Status Messages upon discharge for both empty and loaded containers. All documents will be detailed below. All importers are bound to provide a complete, accurate and, timely filing or risks liquidated damages in the amount of $5,000.00, per incident. When the Supplier accepts a purchase order from Fleet Farm, the Supplier is agreeing to comply with this regulation. Failure to comply will result in the Supplier reimbursing Fleet Farm for any penalty amounts that may be incurred from late and/or incomplete filings due to delays in receiving information from the Supplier.
54.0 Document Requirements The ISF must be submitted to the CBP 24 hours prior to the vessel's arrival at the discharge port. However, Fleet Farm Wholesale Supply Co. LLC d/b/a Fleet Farm requires the ISF to be delivered to the freight forwarder not less than 96 hours prior to the vessel being loaded. The ISF must be completed by the Supplier and include the following 10 elements: 1. Importer of Record -The importer of record is Fleet Farm Wholesale Supply Co. LLC. See
Appendix 7. 2. Consignee Number IRS/Fed ID # - Supplier shall contact [email protected] to
obtain this number. 3. Seller Name and Address -This is the Supplier's information (the entity by whom the goods
are sold). 4. Buyer Name & Address- Fleet Farm Wholesale Supply Co. LLC, 2401 S. Memorial Drive,
Appleton, WI 54915.
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5. "Ship To" Name & Address -This address will be either Fleet Farm Wholesale Supply Co. LLC distribution center or the consolidator address.
6. Manufacturer or Supplier Name & Address -This will be the name and address of the factory where the product was manufactured.
7. Country of Origin -This is where the products were manufactured, not the shipping port. If there are multiple locations, they all need to be identified. If a country uses postal codes, that information is required.
8. Commodity Harmonized Tariff Schedule Number (HTSUS) -An HTS number must be included for every item on the shipment. It must be provided in a 10-digit format.
9. Container Stuffing Location -This is the exact location that the container was loaded. (i.e. factory, warehouse, consolidator, Supplier, etc.) If a country uses postal codes, that information is required.
10. Consolidator Name & Address - This is the name and address of the party that stuffed the container.
55.0 Stow Plan The Stow Plan is to be submitted by the Supplier within 48 hours from the vessel departing the last foreign port. All fields must be provided by the Ocean Carrier. The following must be reported for each vessel:
1. Vessel name (including international maritime organization (IMO) number) 2. Vessel operator 3. Voyage number
The following information must be reported for each container carried on the vessel: 1. Container operator 2. Equipment number 3. Equipment size and type 4. Stow position 5. Hazmat code ( if applicable) 6. Port of lading 7. Port of discharge
56.0 Container Status Message The Container Status Message (CSM) is to be submitted at certain intervals once the vessel has left the foreign port.
All fields must be provided by the Ocean Carrier
The following events must be reported within 24 hours after the event if the carrier creates or collects a container status message in its equipment tracking system reporting that event:
1. When the booking relating to a container which is destined to arrive within the limits of a port in the United States by vessel is confirmed.
2. When a container which is destined to arrive within the limits of a port in the United States by vessel undergoes a terminal gate inspection.
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3. When a container, which is destined to arrive within the limits of a port in the United States by vessel, arrives or departs a facility. (These events take place when a container enters or exits a port, container yard, or other facility. Generally these CSMs are referred to as “gate-in” and “gate-out” messages.)
4. When a container, which is destined to arrive within the limits of a port in the United States by vessel, is loaded on or unloaded from a conveyance. (This includes vessel, feeder vessel, barge, rail and truck movements. Generally, these CSMs are referred to as “loaded on” and “unloaded from” messages.)
5. When a vessel transporting a container, which is destined to arrive within the limits of a port in the United States by vessel, departs from or arrives at a port (these events are commonly referred to as “vessel departure” and “vessel arrival” notices).
6. When a container which is destined to arrive within the limits of a port in the United States by vessel undergoes and intra-terminal movement.
7. When a container which is destined to arrive in the United States by vessel is ordered stuffed or stripped.
8. When a container which is destined to arrive within the limits of a port in the United States by vessel is stopped for heavy repair. The report of each event must include the following:
1. Event code being reported 2. Container number 3. Date and time of the event being reported 4. Status of the container (empty or full) 5. Location where the event took place; and 6. Vessel identification associated with the message if the container is associated
with a specific vessel The ISF must be accurate and submitted by purchase order at the container/item level. It is the Supplier's responsibility to ensure that Fleet Farm Wholesale Supply Co. LLC, d/b/a Fleet Farm and our freight forwarder has the most up to date information for all items shipped. This information must be submitted to both parties not less than 96 hours prior to the vessel being loaded at the lading port. The freight forwarder needs that amount of time to review and process the paperwork. If updates are required for a submitted ISF to capture the most accurate information prior to the vessel arriving at a United States port, it must also be provided to Fleet Farm Wholesale Supply Co. LLC, Attention: Importing and the Freight Forwarder. Contact [email protected] for additional questions. Fleet Farm Wholesale Supply Co. LLC d/b/a Fleet Farm Importing Phone: 920.731.8121 [email protected] [email protected]
If you have any questions regarding this program, please visit www.cbp.gov and search for Importer Security Filing.
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57.0 Cost/Price Changes Fleet Farm requires our Suppliers to provide us a written notice for all cost/price changes a minimum of 60 days prior to the cost/price change effective date. This written notice must include the stock numbers and UPCs for all items which will be affected. The notice must be sent to the applicable Fleet Farm Category Manager for approval. We appreciate your cooperation in this matter.
58.0 Customer Service / Warranty Information For our Ecommerce Division, we require 2 copies of all product catalogs/CDs etc. to assist our Call Center Agents with customer inquiries as to what additional products may be available.
Please send ecommerce materials to: Ecommerce Customer Care 2401 S. Memorial Drive Appleton, WI 54915 Warranty information must be provided in accordance to the Federal Magnuson Moss Warranty Act on/in the packaging for all applicable items stocked by Fleet Farm.
Instructions and troubleshooting information must also be provided within the item packaging for all mechanical, electronic and battery operated merchandise.
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Appendix 1 – All Preferred Carriers
Preferred Parcel
Fed Ex1 800-463-3339 www.fedex.com
National Less-than-Truckload (LTL) Carrier
RDWY YRC, INC. 800-787-7781 [email protected]
HMES USF Holland 800-787-7781 [email protected]
DAFG Dayton Freight 800-860-5102 [email protected]
EXLA Estes Express 800-624-7881
National Truckload Carriers CLNC Circle Logistics 260-208-4500 [email protected]
DETR deBoer Transportation 715-652-1941 [email protected]
DCLH Dedicated Logistics Services, LLC 800-295-5268 [email protected]
HVRL Halvor Lines 715-395-7158 [email protected]
HUBT Hub Group 630-437-6307 [email protected]
MGDE Magnum 701-297-6224 [email protected]
ROEV Roehl Transport 800-826-8367 x2144 [email protected]
SCNN Schneider National 920-592-7758 [email protected]
SLCY Schneider Logistics 920-592-6977 [email protected]
VSMW V&S Midwest Carriers 920 462 5011 [email protected]
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Appendix 2 – Appleton Inbound Appointment Request
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Appendix 3 – Chippewa Inbound Appointment Request
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Appendix 4 – GS1-128 GS1-128 Shipping Container Label Format and Placement NOTE: Manual labels must include zones A through H ZONE REQUIREMENT ZONE A Company name and ship from address ZONE B Ship To ZONE C Ship to Postal Code ZONE D Ship to Store Number ZONES E/F Fleet Farm’s Purchase Order Number - USE MINIMUM 20 POINT BOLD FONT
Fleet Farm’s Department Number (from EDI 850 transaction) USE MINIMUM 20 POINT BOLD FONT
ZONE G/H Manufacturer Number ZONE I Standard Shipping Container Code (SSCC-18) Bar Code Symbol with dimensions:
Minimum Height: 1.25” Minimum Length: 3.02” Quiet Zones: 0.25” as defined by the ANSI/GS1 6 Standards
These labels are examples only. Your GS1-128 labels should be created using your unique information in accordance with applicable GS1 guidelines. (937-435-3870 or www.gs1us.org). Label must be on a conveyable side of the carton. This is generally the longest side of the carton.
4” x 6”
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GS1-128 Label Placement
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Appendix 5 – UPC A
UPC-A
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Appendix 6 – Apparel Hang Tag
Appendix 7 – Freight Forwarder Information
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Appendix 8 – Chargeback Schedule *ALL CHARGEBACKS WILL HAVE AN ADDITIONAL $100.00 ADMINISTRATION FEE
VIOLATION DEFINITION HOW IT IS MEASURED PENALTY
SKU SET UP
UPC Incorrect/Missing/Unscannable Barcode is not applied, has wrong human readable numbers or print quality is smeared
$1.00 Per Unit First Offense, $3.00 Per Unit Subsequent
IMAGE AND ATTRIBUTE VIOLATIONS
Image not sent Image not sent or not sent at time of item set up
Image not sent or not sent at time of item set up $60.00 per product
Inaccurate Image Wrong picture of the product sent Wrong picture of the product sent $60.00 per product
Does not meet image requirements
Does not meet the file format guidelines Does not meet the file format guidelines $60.00 per product
CARTON VIOLATIONS
Missing/Inaccurate carton/pallet shipping label
Incorrect/missing GS1-128 GS1-128 is not applied, has wrong human readable numbers or print quality is smeared, is not reflective of the ASN
$250.00 per PO
Incorrect or No carton marking as requested by Fleet Farm
No PO on carton No product description on carton No quantity on carton No Fleet Farm item number or VPN
No carton markings $250.00 per PO
Case Packs Carton packaging does not meet item set up as agreed upon with Fleet Farm Merchants
Supplier is responsible for updating any case pack changes to Fleet Farm 30 days prior to the case pack change effective date.
$200.00 per PO
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PURCHASE ORDER VIOLATIONS
Late/Early Shipment for Prepaid Suppliers
Vendor shipping outside the requested ship-cancel window without written consent from the Merchant Team
Early = Appointment or drop to the Fleet Farm facility 3 days prior to arrival or adjusted arrival date. Late = Appointment or drop to the Fleet Farm facility 2 days after the arrival date or adjusted arrival date.
$250.00 per PO
Late/Early Shipment for Collect Suppliers
Vendor shipping outside the requested ship-cancel window without written consent from the Merchant Team
Early = Request for routing more than 5 days prior to requested ship date on the PO. Late = Routing request 1 day or more after the cancel date on the PO.
$250.00 per PO
Over Not filling 95% complete on initial shipment of Purchase Order
Comparing initial Purchase Order to the ASN, unless PO is revision.
Overages above $500.00 may be returned upon request at supplier’s expense
Short $250.00 per PO
Substitutions Fleet Farm receives goods not on the Purchase Order without written consent from Fleet Farm
Comparing Purchase Order to ASN $250.00 per PO
SHIPPING VIOLATIONS
Non-EDI shipments
Incorrect/missing SKU, description, freight terms, item number, unit of measure , PO, container size, description and master carton pack
Incorrect/missing SKU, description, freight terms, item number, unit of measure , PO, container size, description and master carton pack
$200.00 per PO
System Generated ASN-856
Missing ASN Late ASN Inaccurate ASN
ASN not received ASN not received prior to shipment reaching the DC ASN accuracy is measured by comparing the ASN shipped quantity by SKU to the received quantity
by SKU
$250.00 1st Offense – $500.00 each additional Offense
Pallet Violations
Not palletized by store as requested Not palletized by store as requested
$50.00 per pallet
Pallet not shrink wrapped-maintaining integrity of safe transit
Pallet not shrink wrapped-maintaining integrity of safe transit
Wrong size pallet. (Standard is 40"x48"). Wrong size pallet. (Standard is 40"x48").
Pallet not 4/way Pallet not 4/way
Grade B or better Grade B or better
Incorrect or No packing list with shipment
Incorrect/missing SKU, Description, Freight Terms, item number, unit of measure , PO, container size, description and master carton pack
Incorrect/missing SKU, Description, Freight Terms, item number, unit of measure , PO, container size, description and master carton pack
$200.00 per PO
Damaged Cartons
Cartons are wet
Product needs to be repacked before putting it to a pick location.
Cost of the product from the invoice- Supplier responsible for RTV
Cartons torn/broken or crushed beyond use
Carrier detention charges at origin
Holding a carrier after the appointment Longer than 2 hours after delivery $200.00 per hour
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Unauthorized carrier Not using Fleet Farm’s Preferred Carrier Prepaid Suppliers not using our Preferred Carrier Network in the Appendix without prior authorization from transportation
$200.00 per load
BOL Incorrect/Missing information on Bill of Lading
Incorrect/Missing information on Bill of Lading $200.00 per PO
Failure to contact Fleet Farm to schedule a dock appointment
Fleet Farm requires all carriers to make doc appointments
Appointment not made 48 hours prior to delivery date/time
$500.00
Missed Live Appointment Missed by more than one hour Missed by more than one hour $200.00 per hour
Pick up requirements Incorrect weight/cube submitted on pick up request resulting in a mode change
Incorrect weight/cube submitted on pick up request resulting in a mode change
Difference in submitted and actual cost + $100.00 admin fee per PO
IMPORT VIOLATIONS
Documents Late/Missing/Inaccurate documents
Late/Missing documents not received within 48 hours of vessel departure. Documents do not match purchase order in quantity, cost or terms or is missing manufacturer.
$100.00 per PO
Booking Late booking with forwarder Purchase order is not booked with forwarder within 21 days of Earliest Ship Date
$100.00 per PO
INVOICE VIOLATIONS
Incorrect Invoice-810
Incorrect or no purchase order on invoice (both for goods and freight)
Incorrect or no purchase order on invoice (both for goods and freight)
$200.00 per invoice
Incorrect or no item number on invoice Incorrect or no item number on invoice
Terms not listed Terms not listed
Incorrect weights and measures Incorrect weights and measures
EDI VIOLATIONS +850-PO Transmission Does not receive 850 Not in production $50.00 per PO
856-ASN Missing or Inaccurate ASN
No ASN transmitted/ASN was not received at the Fleet Farm Facility prior to product being reviewed/ASN Data is not in the correct and unusable at time of receiving in the product.
1st offense $250.00 2nd Offense and thereafter $500.00
855-Inbound PO Acknowledgement/FF Electronic Pick Up Request
Missing/Late/Inaccurate PO Acknowledgement/Fleet Farm's pick up request
Missing/Late/Inaccurate PO Acknowledgement/Fleet Farm's pick up request
$50.00 per PO
810-Invoice Not sending electronic version of a paper invoice
Incorrect or no purchase order on invoice (both for goods and freight), Incorrect or no item number on invoice, Terms not listed, Incorrect weights and measures
$200.00 per invoice
997-Functional Acknowledgement
Not sending a functional acknowledgement Not sending a functional acknowledgement $50.00 per PO
940-Pick-Up Request (alternate to 855)
Not sending DHL Managed Trans Fleet Farm's third-party warehouse or third-party logistics firm (3PL) to authorize a shipment to Fleet Farm.
Not sending DHL Managed Trans Fleet Farm's third-party warehouse or third-party logistics firm (3PL) to authorize a shipment to Fleet Farm.
$50.00 per PO
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Appendix 9 – Distribution Center and Corporate Contacts
Appleton Departments/Contacts Email Address Phone Number
Appleton Distribution Center [email protected]
920-731-8121 ext.2249
Appleton Distribution Center Receiving [email protected]
920-731-8121 ext.2249
Appleton Logistics [email protected] Corporate Accounts Payable [email protected]
Corporate Supply Chain Specialist [email protected]
920-731-8121 ext.2353
Corporate EDI [email protected] Corporate Inventory Control [email protected] Corporate Merchandising [email protected] Corporate Pricing [email protected] Corporate Supplier Relations [email protected] Corporate Supplier Collaborations & Operations Sr. Manager
Chippewa Falls Departments/Contacts Email Address Phone Number
Chippewa Falls Appointments [email protected] Chippewa Falls Logistics [email protected]
Chippewa Falls Receiving [email protected]
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Appendix 10 – Stores
Store/DC Store Number Ship Address
Appleton (APP) 100 3035 W. Wisconsin Ave, Appleton, WI 54914
Fond du Lac (FDL) 200 800 S Military Rd, Fond Du Lac, WI, 54935
Marshfield (MAR) 300 1101 W. Upham St, Marshfield, WI, 54449
Wausau (WAS) 400 1811 Badger Ave, Wausau, WI, 54401
Fergus Falls (FEF) 500 2002 W. Lincoln Ave, Fergus Falls, MN, 56537
Alexandria (ALX) 700 310-50th Ave W, Alexandria, MN, 56308
Green Bay East (GBE) 800 2460 Main St, Green Bay, WI, 54311
Menomonie (MEN) 900 2003 U.S. Hwy 12 W, Menomonie, WI, 54751
Beaver Dam (BED) 1000 1815 North Spring St, Beaver Dam, WI, 53916
Plymouth (PLY) 1100 3110 Eastern Ave, Plymouth, WI, 53073
Waupaca (WAP) 1200 2016 Farm Dr, Waupaca, WI, 54981
Manitowoc (MAN) 1300 1235 S. Rapids Rd, Manitowoc, WI, 54220
Hudson (HUD) 1400 1001 Industrial St, Hudson, WI, 54016
Stevens Point (STP) 1500 5590 U.S. Hwy 10 E, Stevens Point, WI, 54482
Germantown (GER) 1600 N96W 18200 County Line Rd, Germantown, WI, 53022
Oshkosh (OSH) 1700 177 N. Washburn St, Oshkosh, WI, 54904
Green Bay West (GBW) 1800 213 N. Taylor St, Green Bay, WI, 54303
Antigo (ANT) 1900 2511 Neva Rd, Antigo, WI, 54409
Clintonville (CLV) 2000 500 S. Main St. Clintonville, WI, 54929
Waite Park (STC) 2100 2630 Division St, Waite Park, MN, 56387
Rochester (ROC) 2200 4891 Maine Ave SE, Rochester, MN, 55904
Baxter (BAX) 2300 14114 Dellwood Dr, Baxter, MN, 56425
Brooklyn Park (BRP) 2400 8400 Lakeland Ave N, Brooklyn Park, MN, 55445
Lakeville (LKE) 2500 17070 Kenrick Ave, Lakeville, MN, 55044
Winona (WIN) 2600 920 E. Hwy 61, Winona, MN, 55987
Oakdale (OAK) 2700 5635 Hadley Ave N, Oakdale, MN, 55128
Fargo (FAR) 2800 3730 36th St S, Fargo, ND, 58104
Mason City (MSC) 2900 3200-4th St SW, Mason City, IA 50401
Owatonna (OWT) 3000 2121 W. Bridge St, Owatonna, MN, 55060
Blaine (BLN) 3100 10250 Lexington Ave NE, Blaine, MN, 55014
Carver (CAR) 3200 1935 Levi Griffin Rd, Carver, MN, 55315
Ankeny (AKY) 3300 3875 SE Delaware Ave, Ankeny, IA, 50021
Cambridge (CMB) 3400 2324 3rd Ave NE, Cambridge, MN, 55008
Mankato (MKO) 3500 1850 Premier Dr, Mankato, MN, 56001
Hermantown (HRM) 3600 4165 Loberg Ave, Hermantown, MN, 55811
Monticello (MTO) 3700 320 Chelsea Rd, Monticello, MN, 55811
Oconomowoc (OCO) 5000 1555 Pabst Farms Blvd, Oconomowoc, WI, 53066
Sioux City (SXI) 5100 5858 Sunnybrook Dr, Sioux City, IA, 51106
Eau Claire (EAU) 5200 3165 Old Town Hall Rd, Eau Claire, WI, 54701
DeForest (DEF) 5300 4630 Dalmore Rd, DeForest, WI, 53532
Delavan (DEV) 5400 1516 E. Geneva St, Delavan, WI, 53115
Sioux Falls (SXF) 5500 3035 W. Fleet St, Sioux Falls, SD, 57107
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Store/DC Store Number Ship Address
Cedar Falls (CFI) 5600 400 West Ridgeway Ave, Cedar Falls, IA, 50613
Cedar Rapids (CRI) 5800 4650 Crosse Pointe Blvd, Cedar Rapids, IA, 52402
Waukee (WKE) 5900 1300 SE Kettlestone Blvd, Waukee, IA, 50263
West Bend (WEB) 6200 3815 W. Washington Street, West Bend, WI 53095
Rapid City (RCS 6400 1001 East Mall Dr, Rapid City, IA 57701
Appleton (DC) 97295 1300 S. Lynndale Rd, Appleton, WI, 54914
Chippewa Falls (DC) 98230 1801 Commerce Parkway, Chippewa Falls, WI, 54729
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Appendix 11 – Helpful Links
Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES)
https://www.cites.org/eng/disc/species.php
Fed Ex Dim Calculation http://www.fedex.com/in/tools/dimweight.html
Federal Hazardous Substances Act https://www.cpsc.gov/
Federal Trade Commission Wool Products Act http://www.ftc.gov/
Flammable Fabrics Act https://www.cpsc.gov/
Fur Products Labeling Act http://www.ftc.gov/
GS1US Guidelines for Producing Quality Symbols *GS1 Membership required
https://www.gs1us.org/
International Chamber of Commerce https://iccwbo.org/resources-for-
business/incoterms-rules/incoterms-rules-2010/
Kimberley Process Certification Scheme (KPCS) http://www.kimberleyprocess.com
National Retail Federation-NRF Standard Color and Size Codes
https://nrf.com/color-and-size-codes
Occupational Safety & Health Administration (OSHA) https://www.osha.gov/
Proposition 65 https://oehha.ca.gov/proposition-65
Textile Products Identification Act http://www.ftc.gov/
Traverse Systems https://ff.traversesystems.com
U.S. Consumer Products Safety Commission http://www.cpsc.gov/businfo/cpsa.html
U.S. Customs and Border Protection and C-TPAT https://www.cbp.gov/border-security/ports-
entry/cargo-security/ctpat
U.S. Department of Labor https://www.dol.gov/
U.S. Fish and Wildlife Service Endangered Species Act https://www.fws.gov/endangered/
U.S. Food and Drug Administration http://www.fda.gov/
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THANK YOU! for your time and consideration in reviewing this document. We at Fleet
Farm are excited about our ability to grow together and create customers for life!
Please sign, date, scan and return the acknowledgment page electronically to [email protected]
I, ________________________________________________________________, on behalf of
_________________________________on _____________ acknowledge that I have received
Version 1.4 of the Fleet Farm Supplier Guide 2020.
NAME TITLE COMPANY DATE