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    2007, Solid Oak Consulting, LLC 1

    Guerrilla Marketing for

    Consultants

    Thomas E. Long, President

    Solid Oak Consulting, LLC

    SolidOakConsulting.com

    Certified Guerrilla Marketing Coach

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    Topics For Today Introduction

    What is Guerrilla Marketing? Strategic Issues in Guerrilla Marketing

    Why is Today Such a Challenge?

    Guerrilla Marketing Tactics Some Examples of Guerrilla Marketing

    Weapons

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    What Is Guerrilla Marketing? A company must learn to think of itself not as

    producing goods and services but as buying,

    creating and satisfying customers. This approachshould permeate every nook and cranny of theorganization. Theodore Levitt, Marketing Myopia

    Marketing is everything you do to promote your

    business, from the moment you conceive of it tothe point at which customers buy your product orservice and begin to patronize your business on aregular basis. Jay Conrad Levinson, Guerrilla Marketing

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    What is the Key To Guerrilla

    Marketing?It is a body of unconventional ways of pursuing conventional

    goals. It is a proven method of achieving profits with

    minimum money.In the words of the Father of Guerrilla Marketing, Jay Conrad

    Levinson, this describes guerrilla marketing:

    I'm referring to the soul and essence of guerrilla marketing

    which remain as always -- achieving conventional goals,

    such as profits and joy, with unconventional methods, such

    as investing energy instead of money.

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    Customers vs. Clients? Customer per Merriam-Webster: one that

    purchases a commodity or service

    Client: one that is under the protection of

    another

    How do you treat those you sell like a

    customer or like a client?

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    Strategy vs. Tactics? Strategic work smarter

    Tactical work harder

    95% of all companies will not reach $1million in

    sales

    85% of companies fail in the first 5 years

    Can you double your sales by working twice ashard?

    Do you have a clear identity for your company?

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    Challenge Today 1992 3,000 messages/day

    Today 30,000 messages/day

    How can you rise above the noise and the

    clutter?

    Since 1992 the cost of getting in front of a

    prospect has tripled

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    Buying PyramidAudience For Any Product/Service

    4% Buying Now

    6% Open To It

    30% Not Thinking About It

    30% Think They Are Not Interested

    30% Definitely Not Interested

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    What Are Your Strategic

    Objectives? To have clients not customers?

    Create desire?

    To be most respected?

    To build client loyalty?

    What is your long-range goal?

    What is you desired market position? What is the strategic objective of each tactic?

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    How Much Should I Spend On

    Marketing? US average for all businesses is 4% of sales

    revenue

    Some companies such as P&G spend more

    than 30%

    What are you spending today?

    What can you afford to spend?

    What is it worth to you to get a new client?

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    Client Value Do you know the lifetime value for your

    average client?

    How long does someone typically stay a client?

    How much does a typical client spend with you

    each year?

    How much are you willing to invest to get a newclient?

    How much to keep an existing one?

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    Guerrilla Marketing Weapons Guerrilla Marketing identifies over 100

    Marketing Weapons

    Most of the 100 are free or low cost

    Most business owners use fewer than 12 of

    the weapons

    Even fewer track the effectiveness of their

    weapons

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    Key Weapons for Guerrilla

    Marketing Consultants Competitive

    Advantage-

    Differentiation Follow-up

    Marketing Calendar

    Marketing Plan Free Consultations

    Website and OnlinePresence

    ResearchStudies/Surveys

    PublicSeminars/Lectures

    Testimonials/CaseStudies

    Write a Book

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    Competitive Advantage-Differentiation

    Product/Service Benefits

    What benefit or benefits do clients derivefrom your product or service?

    What is the difference between a benefitand a product/service feature?

    Ultimately your client determines what

    constitutes a benefit. How do you find out what your clients see

    as benefits?

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    Follow-Up This is the key to building long-term client

    relationships.

    Do you have a standard process for follow-up with prospects and clients?

    How many different ways can you use to

    follow-up? How often are you in contact with your

    prospects and clients?

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    Guerrilla Marketing Calendar What is it?

    Why use it?

    What is its ultimate value?

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    Free Consultations Free samples are better than coupons

    You can limit the amount of time that is free

    Real value must be delivered

    It is also your chance to test drive the

    client

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    Website and Online Presence Study by the Information Technology Services Marketing

    Association indicates that 77% of decision makers now

    find service providers using the Web.

    Clients use the Web to make preliminary assessments of

    consultants.

    Nearly 75% of buyers find consultants through their own

    research on the Web not from contacts initiated by the

    consultant.

    Your Web presence can establish you as a serious player

    or not.

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    Research Studies/Surveys Just ask.

    This doesnt require a specialist if you keep it

    short. If you wish to make it a long survey, explain why

    the data is needed.

    Check out Web resources such as Survey Monkey

    Do you need to have a reward for responding? If you are prepared to spend real money, hire a

    pro for research and analysis.

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    Testimonials What is the value of a testimonial?

    How do you get client testimonials?

    Limit the number of testimonials on your

    website.

    Consider posting a list of client for

    prospects to call they choose.

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    Case Studies Tell a story not just facts.

    Place clients success (not yours) at the center.

    Define the clients problem.

    Describe the solution emphasizing the role of the

    client and their team.

    Dont overstate results. Keep it short.

    If possible, provide access to a reference.

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    Write A Book The 800-pound Gorilla for a Guerrilla

    Ideal book:

    Focuses on a topic you know cold

    Solves a problem

    Promotes the services you provide

    Traditional publishing vs. self-publishing Remember your book is a means, not an end

    Hire a writer if you need to.

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    Its Far Better to Implement One

    Thing to Completion Than TenThings to 10%

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    Questions?