•Guarantees respect for Guarantees respect for the environmentthe environment•Finds a solution to reduce Finds a solution to reduce waste and levels of waste and levels of pollution pollution •Reduces energy Reduces energy consumptionconsumption•Eliminates toxic Eliminates toxic substancessubstances•Suggests eco – friendly Suggests eco – friendly productsproducts

ECOMANAGERECOMANAGER

A telephone call

SAYING NUMBERS-Make a pause in the middle: five seven three….two one six…-Say oh for “0”-Say double two (not twenty-two) for 22

ANSWERING THE PHONE-GREET THE CALLER

-SAY YOUR NAME/COMPANY’S NAME

-OFFER TO HELP THE CALLER

FORMAL polite, careful, fixed expression, grammar, punctuation

NEUTRAL /STANDARD simple, clear, direct

INFORMAL friendly

Catch the reader’s attention immediately. Show your qualifications, skills and competences

clearly and logically. Do not make mistakes in spelling and punctuation. Be brief (two pages are enough). Do not artificially inflate your CV. Give your qualifications:- personal information;- work experience;- education and training;- skills and competences acquired during training, work

and daily life.