gsm door intercom system

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    TECHNICAL MANUALEDITION 2.0.5

    GSM DOOR INTERCOMSYSTEM

    U to 50 call buttons

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    PAGE 2 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

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    PAGE 3 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    CONTENTSMANUAL INTRODUCTION ............................................................................................................................... 4SYSTEM INTRODUCTION ............................................................................................................................... 4PRECAUTIONARY ADVICE ............................................................................................................................. 5

    SYSTEM COMPONENTS ................................................................................................................................. 6INTERCOM MODULE ................................................................................................................................... 6EXTENSION BUTTON MODULES ............................................................................................................... 7CODELOCK MODULE (4800) ...................................................................................................................... 8ART.4800 CODELOCK INITIAL PROGRAMMING ...................................................................................... 9ART.4800 CODELOCK REPROGRAMMING GUIDE ................................................................................ 10DOOR PANEL MOUNTING FRAMES ........................................................................................................ 11

    POWER SUPPLY ............................................................................................................................................ 11WIRING DIAGRAMS ....................................................................................................................................... 12PUSH TO EXIT BUTTON AND AUXILIARY INPUTS/OUTPUTS ................................................................... 13STATUS INDICATION INPUT ......................................................................................................................... 14ALL CALLS DIVERT FACILITY AND CALL BUTTONS DISABLED FACILITY .............................................. 14CABLE SIZE GUIDE ........................................................................................................................................ 15

    INSTALLATION ............................................................................................................................................... 15PANEL CARE .................................................................................................................................................. 15TESTING, POWER UP AND RESET .............................................................................................................. 16

    RESET TO FACTORY DEFAULTS ............................................................................................................ 16PROGRAMMING ............................................................................................................................................. 16PROGRAMMING BY TEXT MESSAGE .......................................................................................................... 17

    STORING THE CALL BUTTON TELEPHONE NUMBERS (STN) (STD) .................................................. 18STORING A TELEPHONE NUMBER FOR DIAL IN DOOR RELEASE (STR) .......................................... 18SET CALL TIME (SPT) ............................................................................................................................... 19SET RELAY TIME (RLT) ............................................................................................................................. 19SET AO (AUXILIARY OUTPUT) TIME (FOR AOM = 01 ONLY) (AOT) ..................................................... 20SET AO (AUXILIARY OUTPUT) MODE (AOM) .......................................................................................... 20CHANGING THE FOUR DIGIT CODE (CDE) ............................................................................................ 20

    SET DAYS TO WAIT BEFORE MAKING A CALL (NOD) .......................................................................... 20DIVERT TIME (DIT) .................................................................................................................................... 21FORCED DIAL (DLE) .................................................................................................................................. 21STORE SMS AUXILIARY MESSAGE (SMS) ............................................................................................. 21PROGRAM BY AT COMMANDS (PRG) ................................................................................................... 22STORE CREDIT BALANCE CHECK STRING (SDL) ................................................................................. 22STORE THE MASTER TELEPHONE NUMBER (STM) ............................................................................. 22STORE THE TIME BAND (TBA) ................................................................................................................. 22ENABLING/DISABLING SILENT DIALLING ............................................................................................... 23ENABLING/DISABLING ADDITIONAL DIVERTS ....................................................................................... 23

    PROGRAMMING BY PC ................................................................................................................................. 24SYSTEM OPERATION .................................................................................................................................... 29USER COMMANDS ........................................................................................................................................ 29

    CHECKING THE BALANCE (BAL) ............................................................................................................. 30UNDERSTANDING THE SIGNAL STRENGTH (SIG) ................................................................................ 30DIALLING INTO THE INTERCOM FROM ANOTHER TELEPHONE ......................................................... 30

    RECORD SHEET ............................................................................................................................................ 31DIAL IN ACCESS CONTROL MEMORY RECORD SHEET........................................................................... 33UNDERSTANDING THE BEEPS .................................................................................................................... 36TROUBLE SHOOTING.................................................................................................................................... 37

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    PAGE 4 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    MANUAL INTRODUCTION

    The information in this manual is intended as an installation and commissioning guide forthe GSM door intercom system. This manual should be read carefully before theinstallation commences. Any damage caused to the equipment due to faulty installations

    where the information in this manual has not been followed is not the responsibility ofVidex Security Ltd.

    VIDEX run free training courses for engineers who have not installed this system before. Technicalhelp is also available on 0191 224 3174 during office hours or via e-mail [email protected].

    SYSTEM INTRODUCTION

    The system is designed to work on the same technology as mobile phones. It enables acall to be made from an entry point (Door, gate etc), to any telephone number (mobile orland line). Up to 50 call buttons can be connected to the door panel, each able to call twotelephone numbers (If the first is busy or not answered, the call can be diverted to the

    second) or with the additional divert facility enabled it is possible to have up to 10 callbuttons each with 1 primary number and 5 divert numbers. Features of the system includea dry contact relay output, an open collector auxiliary output, push to exit input andswitched 0V auxiliary input. Programming of the telephone numbers and additionalfeatures can be carried out via text messaging or PC using a specially designed Windowsprogram. An additional access control feature for up to 250 telephone numbers is alsoavailable on the system allowing a number of callers to open the gate/door simply bydialling the telephone number of the intercom panel (The intercom panel will not answerthese calls but will activate the relay output).

    A SIM card is required for this product but not supplied. It is recommended to choose the

    SIM card which has the best coverage for the area in which the intercom panel will beinstalled. Both contract and Pay as you go SIM cards can be used but if using a Pay asyou go we would recommend setting up an automatic top up to avoid running short oncredit and loosing the use of the intercom panel. Alternatively if you already have acontract mobile phone it should be possible to get a second SIM card and telephonenumber on the existing account. For more information contact the SIM card provider orvisit their web sites.

    Network provider selection:It is imperative for the reliably operation of the system thatthe best network provider for the area is selected. Problems such as networkdisconnection can occur if the provider has signal or interference problems for that area.

    We would recommend using a GSM signal strength meter to survey the intended antennalocation. Contact Videx for more information on where to purchase a tester. As an initialcheck, also go to www.sitefinder.ofcom.org.uk and enter the postcode of the intendedinstallation. This will show all transmitters in the area. It is advised to choose the closestone or if there are many then choose a transmitter working on 900MHz as this frequencyworks best through obstacles such as walls, buildings etc. The antenna should always bemounted vertically at the highest point possible. Metal structures and sources ofinterference such as power cables, control panels etc can affect signals and so theantenna should be mounted away from these.

    When registering a new SIM you may be asked for the IMEI number. This is the unique

    serial number of the GSM intercom and can be found on the rear of the module just belowthe SIM holder on a white label. Its the long number below the barcode.

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    PAGE 5 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    PRECAUTIONARY ADVICE

    o When mounting the GSM antenna, choose a location which is away from humaninteraction and away from the intercom panel. Route the GSM antenna cable fromthe intercom panel so that it is separate from the power supply cables andmicrophone wire.

    o Always ensure the power is off to the intercom panel before inserting or removingthe SIM card.

    o New SIM cards will need registering before they can be used. Full details of howthis is done can normally be found in the SIM card pack. It will normally require thatthe SIM card is inserted into a mobile phone, a number dialled and instructionsfollowed. While the SIM is in the mobile phone it would be a good time to disableany PIN codes, call diverts, ring back and disable features such as voicemail andtext alerts. Details of how to do this can be found on the SIM card providers website or by calling their customer services. Please use one of the following SIM card

    providers (Vodafone, TMobile, O2 or Orange). We do not recommend using 3 atthis present time.o To be able to receive text messages from the intercom panel, the SIM card will

    require an SMS service centre number. This is normally preinstalled on new SIMcards but if you are having trouble receiving SMS messages you will need toconfirm this by inserting the SIM card into a telephone and using the telephonesmenu options to check it. If a number is not programmed then it should beprogrammed while in the telephone (The number can be obtained from the serviceprovider).

    o Voicemail and text alerts must be switched off on the SIM card when using the dialin to release the door/gate feature. For Vodafone and O2 this can be done while the

    SIM card is in the intercom panel. For Orange and T-Mobile the SIM card must beremove and put into a mobile phone.o When storing the intercom panels telephone number in your own mobile phone

    avoid using an obvious name such as Front Door, or My Gate as this would makeit easy to decipher if your phone was lost or stolen.

    o The PIN request feature must be disabled on the SIM card before using it in theIntercom panel. It is likely on a new SIM card that it will not be enabled but if it is, itwill prevent the system from working at all.

    o This product may not be suitable for installation in hospitals, health care facilities orin the presence of flammable gases or liquids. Seek advice and authorisation beforeinstalling this product in these locations.

    IMPORTANT NOTE ABOUT SIM CARDWhen using a pay monthly SIM card you must ask the service provider to put a spend limiton the account (Vodafone call this service spend checker). This is to safeguard againstpossible problems which could result in a large phone bill at the end of the month. Allproviders offer this service. You will need to either ring them or e-mail them to set this up.Automatic top ups should also have a monthly limit.

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    PAGE 6 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    SYSTEM COMPONENTS

    A system comprises of an intercom panel, power supply, SIM card and antenna. Theintercom panel is of modular design allowing it to be customised to the installationrequirements by including proximity access control, coded access or bioaccess and also

    including the correct number of call buttons.

    INTERCOM MODULE

    The intercom panel can include any of the modules from the 4000 Series range and usesthe standard 4000 series surface and flush mounting frames. The GSM amplifier module ishowever essential and includes all the GSM communication electronics, SIM card(Supplied seperately) and connections. The intercom module is available in a 0 button, 1button, 2 button, & 4 button configuration as shown below along with their part numbers.

    Art.4810N-0 Art.4810N-1 Art.4810N-2 Art.4810N-1D Art.4810N-2D

    DIP SWITCH SETTINGS

    CONNECTION DESCRIPTION

    +12V 12Vdc 14Vdc input0V Ground connection

    AO 0V auxiliary output (Open collector) Max. 150mA

    C Common connection of dry contact relayNO Normally open connection of dry contact relayNC Normally closed connection of dry contact relay

    abcdefg12345678

    1 2 GAIN (dB)

    ON ON 6ON OFF 12OFF ON 18OFF OFF 23.5

    1 1 1 1

    2 2

    3 3

    4

    ON

    1 2

    Relay contacts:3A@24Vdc3A@120Vac

    Button matrix for connecting up to 50 call buttons, PTE, and auxiliary inputs. Seefollowing pages for connections

    The PTE (push to exit button) connects across g-6

    Auxiliary 1 input connects across g-5

    Auxiliary 2 input connects across g-4

    There are 2 dip-switches located onthe back of the module. They can beused to alter the volume from the

    Door Intercom speaker. Additionally,the volume can also be adjustedduring a call via the telephonekeypad.

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    PAGE 7 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    EXTENSION BUTTON MODULES

    The GSM intercom module will accept up to 50 call buttons. Any of the standard 4000series button modules can be used as shown below (Button 1 is in the bottom right cornercounting up).

    Button connections to the GSM module are shown below. (Note: For clarity power andother connections are not shown below). Also take care when using additional buttonmodules with intercom modules which also have buttons. For example, an intercommodule with one button means the extension button modules must begin from button 2, an

    intercom module with 2 buttons means the extension module must begin from button 3.

    Button module notes: If the GSM module has 1 button, the additional button module buttons should be addressed beginning with 2 (i.e. The first

    button of the button module should be connected between a & 2, the next between a & 3 etc)

    If the GSM module has 2 buttons, the additional button module buttons should be addressed beginning with 3 (i.e. The firstbutton of the button module should be connected between a & 3, the next between a & 4 etc)

    If the GSM module has 4 buttons, the additional button module buttons should be addressed beginning with 5 (i.e. The first

    button of the button module should be connected between a & 5, the next between a & 6 etc)

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

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    PAGE 8 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    CODELOCK MODULE (4800)

    The 4800 codelock includes three relay outputs, two push to exit button inputs andoperates from a 12-24V ac/dc power supply. Up to 2 unique codes can be programmed,each in the range of 4-8 digits. Relay time can be programmed from 01 99 seconds orset to latching mode with a relay time of 00 (To latch, type in the code followed by Enter, tounlatch, type in the code followed by clear).

    Ar t.4800 Connections

    Connection Function

    + 12-24V ac/dc power input- 0V power input

    C1 Common connection of relay 1 (Dry contact)NO1 Normally open connection of relay 1 (Dry contact)NC1 Normally closed connection of relay 1 (Dry contact)

    C2 Common connection of relay 2 (Dry contact)NO2 Normally open connection of relay 2 (Dry contact)NC2 Normally closed connection of relay 2 (Dry contact)C3 Common connection of relay 3 (Dry contact)

    NO3 Normally open connection of relay 3 (Dry contact)NC3 Normally closed connection of relay 3 (Dry contact)SW1 Push to exit input for relay 1 (Triggered by 0V)SW2 Push to exit input for relay 2 (Triggered by 0V)

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    PAGE 9 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    ART.4800 CODELOCK INITIAL PROGRAMMING

    All programming is carried out using the codelock keypad. The programming menu isprotected by an engineers code. The factory default engineers code is 111111 (6x1). Thiscode can be changed to any four to eight digit code during the program but must bedifferent to the codes used to gain entry. Follow the flow chart to setup the system:-

    Enter the engineerscode.

    111111Then press enter

    The red LED will illuminate to acknowledge programming mode. If the redLED does not illuminate check the master code is correct. If the mastercode may have been changed from the factory default and you do notknow what it is then follow the factory default procedure on the followingpage.

    Enter a new engineerscode or enter the sameengineers code again

    followed by enter

    This code can be from 4 8 digits and will not activate a relay. It can onlybe used to enter programming mode.Note this new code in the box provided on the next page. It will be neededto re-program the codes in the future.

    Enter the access codefor relay 1 and then

    press enter

    This code will be used to open the door/gate (Relay 1). The code can befrom 4 8 digits long and must be different from the engineers code.

    Enter a two digit relay 1time from 00 99 and

    then press enter

    This is the time the relay 1 will energise for. 00 will latch the relay whenthe code is entered and require the code followed by clear to unlatch.

    Enter the access codefor relay 2 and then

    press enter

    This code will be used to open the door/gate (Relay 2). The code can befrom 4 8 digits long and must be different from the engineers code.

    Enter a two digit relay 2time from 00 99 and

    then press enter

    This is the time the relay 2 will energise for. 00 will latch the relay whenthe code is entered and require the code followed by clear to unlatch.

    Morecodes?

    YESNO

    Press enter twiceThe red LED will go off to confirm the exit from programming mode.

    Enter the access codefor relay 3 and then

    press enter

    This code will be used to open the door/gate (Relay 3). The code can befrom 4 8 digits long and must be different from the engineers code.

    Enter a two digit relay 3time from 00 99 and

    then press enter

    This is the time the relay 3 will energise for. 00 will latch the relay whenthe code is entered and require the code followed by clear to unlatch.

    Morecodes?

    YESNO

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    PAGE 10 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    ART.4800 CODELOCK REPROGRAMMING GUIDE

    Enter theengineers

    code

    Press Enter RED Light wi llilluminate *

    Notes:* If the red light does not illuminate, the engineers code is incorrect. Follow the factory default procedure below.** On the first loop of the flow chart its relay 1, second loop is relay 2.

    FACTORY DEFAULT PROCEDUREStep 1 Remove the power from the keypadStep 2 Press and hold the enter button while re-powering the keypadStep 3 Release the enter button. The factory engineers code is restored to 111111 (6 x 1)

    Re-Enter theengineers

    code

    Alternatively enter anew engineerscode (4-8 digits)

    Press Enter

    Enter relaycode

    Relay code (4 8digits) operates thedoor or gate. **

    Press Enter

    Enter relaytime

    Press Enter

    Two digits (01 99 Secor 00 for remain open)

    Moredoors?

    NO Press Entertwice to exit

    programming

    RED Light wi llswitch off

    Repeat stepsfor relay 2 &

    relay 3

    YES

    Engineers code

    Relay 1 code

    Relay 2 codeRelay 3 code

    Relay 1 Time

    Relay 2 Time

    Relay 3 Time

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    PAGE 11 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    DOOR PANEL MOUNTING FRAMES

    Both surface and flush mounting frames are available. The size of the frame will dependon the number of modules that make up the door panel. The last digit of the frame codeindicates the number of modules it will take. Frames are available in gun metal gray finish,

    chrome finish (Suffix \C to the frame code) or gold finish (Suffix \G to the frame code).

    Flush frames:

    Surface frames:

    POWER SUPPLY

    The GSM intercom panel is designed to work with power supplies in the range or 12-14Vdc. The power supply should be capable of supplying a constant current of no lessthan 1 amp (If the system is to work with failsafe lock releases or magnetic locks we would

    recommend a minimum of 2 amps). The following Videx power supplies can be used:-AMR2-12 12-14Vdc 2A switched mode PSUArt.521B 13.5Vdc 1A DIN box PSUSP29 13.8Vdc 2A boxed PSU with battery back up facilitySP28 13.8Vdc 3A boxed PSU with battery back up facility

    ANTENNAThe GSM antenna connects to the SMA female bulkhead on the rear of the module. AGSM antenna with a SMA male connector should be used.

    Note: An antenna must always be connected.

    Note: Always route the GSM cable away from the microphone wires and the powersupply wires to avoid interference on the speech channels.

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    PAGE 12 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    WIRING DIAGRAMS

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    PAGE 13 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    PUSH TO EXIT BUTTON AND AUXILIARY INPUTS/OUTPUTS

    PUSH TO EXIT BUTTON, TRIGGERS

    RELAY FOR PROGRAMMED TIME

    AUXILIARY OUTPUT (OPEN COLLECTOR),

    TRIGGERS WHEN g & 5 ARE SHORTED

    AUXILIARY 1 INPUT, TRIGGERSAUXILIARY OUTPUT (AO)

    AUXILIARY 2 INPUT, SENDS A SMSMESSAGE TO THE MASTER TELEPHONE

    NUMBER(NOTE: Once triggered, it cant be triggered again for 4

    minutes. This avoids multiple SMS messages being sentfor the same alarm)

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    PAGE 14 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    STATUS INDICATION INPUT

    Using the following hardware and software configuration it is possible to interrogate aninput to see if it is open or closed. This feature can be useful to find out it a gate or door isopen when it is not in line of site. The input status can be interrogated in two ways:-

    During a call: Press 9 on the telephone keypad and listen to the number of beeps heard inthe ear piece. One beep indicates closed and 2 beeps indicates open.

    At anytime: Send a SMS message 1111CHK? to the intercom panel. An SMS messagewill be returned with I/P=OP for open or I/P=CL for closed.

    To use this feature, auxiliary output mode must be set to 2 (Used for status indicator) andthe input must be wired as shown below:-

    NOTE: WHEN USING THE AO OUTPUT FOR STATUS INDICATION IT CAN NOT BEUSED AS AN OUTPUT FOR ANYTHING ELSE.

    ALL CALLS DIVERT FACILITY AND CALL BUTTONS DISABLED FACILITY

    It is possible to have all call buttons diverted to the master number outside certain hours orwhen an input is active. If there is no master number stored, the intercom will beep toindicate no call is taking place. To setup the time band follow the procedure in either theSMS programming section or the PC programming section of this manual.

    To use a switch to enable or disable call divert to master number first the auxiliary outputmode setting must be set to 3 (Used to divert calls to master number) and the input mustbe wired as follows:-

    NOTE: WHEN USING THE AO OUTPUT FOR DIVERT TRIGGER IT CAN NOT BEUSED AS AN OUTPUT FOR ANYTHING ELSE.

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    PAGE 15 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    CABLE SIZE GUIDE

    Connections for power supply output to intercom panel and lock release connections.20m 50m 100m

    Connections 0.5mm 1.0mm 1.5mmThe power supply should be located as close to the intercom panel as possible for best performance.Maximum acceptable resistance for above cables = 3

    INSTALLATION

    - Check that all components are free from damage before installing (Do not proceed withinstallation in the event of damage).

    - Keep all packaging away from children.

    - Do not obstruct the ventilation openings or slots on any of the devices.

    - All connections to mains voltages must be made to the current national standards (IEEWiring regulations)

    - Install an appropriate fused spur or isolation switch to isolate the mains.

    - Isolate the mains before carrying out any maintenance work on the system.

    - Avoid water ingress into the rear of the module, always seal the module frame afterinstallation using a suitable silicon based sealant.

    - All intercom and access control cables must be routed separately from the mains.Lock release back EMF protection : A capacitor must be fitted across the terminals onan AC lock releaseand a diode must be fitted across the terminals on a DC lock releaseas shown in the diagrams below to suppress back EMF voltages.

    LOCK RELEASE

    12V AC

    ~ ~0.1uF capacitor

    +-1N4002

    +-

    12V DC

    LOCK RELEASE

    DIODE

    PANEL CARE

    The door panels facia is either mirror finish stainless steel or matt finish aluminium. It isimportant that the facia is cleaned on regular occasions to prevent dirt build up andtarnishing of the metal. A general household metal polish can be used but care should betaken to follow the grain of the metal when polishing and also avoid any polish build uparound the call buttons which may prevent the buttons from operating correctly.

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    PAGE 16 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    TESTING, POWER UP AND RESET

    After connecting the power supply, antenna, lock output and auxiliary devices as shown inthis manual and before powering up a SIM card must be installed. The SIM holder can befound on the back of the module under the label SIM. A SIM card from any supplier canbe used. Simply push the SIM card in (It will only fit one way). IMPORTANT: Replace thelabel over the SIM hole.

    - Check all the connections have been made correctly and then power up the system.- The GSM intercom requires approximately 30 seconds too initialise properly. We

    recommend not sending SMS messages or pressing buttons during this time.- From power up; two short beeps will be heard and then following a short delay of

    approximately 15 seconds, a further short beep will be heard. After approximatelyanother 15 seconds another short beep will be heard. The module is now fullyinitialised (Note: If you here a different combination of beeps in place of the last shortsingle beep then you can find the meaning of these beeps towards the back of this

    manual. Once initialised, you can begin programming.

    Power up initialisation sequence 2 short beeps Approx. 15 seconds delay 1 short beep Approx. 15 seconds delay One short beep System is ready

    RESET TO FACTORY DEFAULTSThere are two reset modes available. The first will reset the master code only and the

    second will reset everything and clear all stored telephone numbers.RESET THE MASTER CODE TO 1111

    1. Power down the intercom panel2. Put a short across terminals g & 73. Power up, 2 beeps will be heard followed by a delay and then a further beep.4. Remove the short after the 3rd beep.5. The master code is now reset to 1111

    FULL RESET1. Power down the intercom panel2. Put a short across terminals g & 83. Power up, 2 beeps will be heard followed by a delay and then a further 2 beeps.4. Remove the short after the 4thbeep.5. All settings are returned to factory defaults

    PROGRAMMING

    Programming can be carried out either by text message or by PC.

    IMPORTANT NOTE: When you are required to use in a text message it is very impor tant to use thecorrect symbol and not for example (Or two single apostrophes side by side which you will seelook the same but will be interoperated differently by the SMS intercom panel).

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    PAGE 17 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    PROGRAMMING BY TEXT MESSAGE

    Programming by text message is a simple way to customise the settings of the intercompanel and add or delete telephone numbers. If you have a large number of buttons ortelephone numbers to enter you may find programming easier with the PC software.

    Simply send texts in the format below to the telephone number of the SIM within theintercom panel:-

    4 DIGIT CODE: The code prevents unauthorised access to the programmablefeatures of the system. The code must be four digits long butcan be any combination using digits 0 9. The default code is1111 and will be used for all examples in this manual.

    3 DIGIT FUNCTION CODE: The 3 digit function code identifies the programmable featureto be changed. The code must be in capital letters. The table

    below lists the available codes.

    DESCRIPTION CODE EXAMPLE SETTINGS DEFAULT PAGE

    Store a primary telephone no. STN 1111STNnnn01912243174 nnn = 001-050 N/A 18

    Store a divert telephone no. STD 1111STDnnn01912241559 nnn = 001-050 N/A 18-19

    Store a dial to open no. STR 1111STRnnn07771234567 nnn = 001-250 N/A 18

    Set call time SPT 1111SPTnn nn = 01 - 12 02 (40s) 19

    Set relay time RLT 1111RLTnn nn = 00 - 99 05 (5s) 19

    Set auxiliary out time AOT 1111AOTnn nn = 00 - 99 05 (5s) 20

    Set auxiliary out mode AOM 1111AOMnn nn = 00 or 01 01 20

    Keep connection facility NOD 1111NODnn nn = 01 - 99 30 (30days) 20-21

    Divert to second no. time DIT 1111DITnn nn = 01 - 99 15 (15s) 21

    Check GSM signal strength SIG 1111SIG? N/A N/A 29-30Check software version VER 1111VER? N/A N/A 29

    Dial a number DLE 1111DLE123 N/A N/A 21

    Store SMS message for g-4 SMS 1111SMSHouseAlarm N/A AUX TRIG 21

    Change 4 digit code CDE 1111CDE1234 Any 4 digits 1111 20

    Initiate a special command PRG 1111PRG(command) AT commands N/A 22

    Trigger the relay RLY 1111RLY N/A N/A 29

    Trigger the auxiliary output AUX 1111AUX N/A N/A 29

    Store balance check dial string SDL 1111SDL*#1345# N/A N/A 22

    Check credit balance BAL 1111BAL? N/A N/A 29-30

    Latch the relay RLA 1111RLA N/A N/A 29

    Unlatch the relay RUL 1111RUL N/A N/A 29

    Latch the auxiliary output ALA 1111ALA N/A N/A 29

    Unlatch the auxiliary output AUL 1111AUL N/A N/A 29

    Store the master telephone no. STM 1111STM07771234567 N/A N/A 22

    Store time band TBA 1111TBA06002300 HHMMHHMM 00002359 22-23

    Check intercoms time & date CLK 1111CLK? N/A N/A 29

    Input status check CHK 1111CHK? N/A N/A 14

    Silent dialling mode AUE 1111AUEnn nn = 00 or 01 01 23

    Enable additional diverts EXD 1111EXDnn nn = 00 or 01 01 23

    OPTIONAL DATA: The optional data will vary depending on the command used. It maybe a telephone number, a time setting or may not be used at all. For

    more information see the command settings below.

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    PAGE 18 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    OPTIONAL ?: Most of the commands support the ? feature. When this is added tothe end of the text message, a confirmation text message will be sentback to the sender indicating the new data has been received andstored.

    When sending text messages there may be a delay from when you send the message towhen it is received by the intercom panel depending on how congested the network is. Ifyou are at the door panel when sending the message you will here a single beep from theintercom panel to indicate it has receive the message.

    STORING THE CALL BUTTON TELEPHONE NUMBERS (STN) (STD)

    Telephone numbers can be stored for the 50 available call buttons. Each call button cancall up to two telephone numbers (If the first is busy or not answered in a certain time itcan call the second number if the divert facility is setup). The STN code stores the firstnumber called when the button is pressed and the STD code stores the diverted telephone

    number if the first is busy or not answered. The messages to store/check numbers are asfollows (Replace STN with STD when storing/checking divert numbers).

    1111STNnnn yyyyyyyyyyy Store the primary telephone number yyyyyyyyyyy inposition nnn

    1111STNnnn yyyyyyyyyyy ? Store the telephone number yyyyyyyyyyy in position nnnand send a confirmation text message to confirmstorage of new number.

    1111STNnnn? Query the telephone number stored in location nnn. Atext message will be sent to the sender with the stored

    number for that location.1111STNnnn Delete the telephone number stored in location nnn.

    1111STNnnn ? Delete the telephone number stored in location nnn. Atext message will be sent to the sender with the deleteconfirmation for that location.

    nnn is a button number between 001 & 050. The telephone number ycan be a maximumof 30 digits.

    Example: To store the number 01912243174 for button 5 and a divert number if that one is

    not answered or busy of 01912241558 would be the following two SMS messages:-

    1111STN005019122431741111STD00501912241558

    STORING A TELEPHONE NUMBER FOR DIAL IN DOOR RELEASE (STR)

    Dial in door release allows users of telephones with their number stored to release thedoor/gate simply by dialling the telephone number of the SIM in the intercom panel. Theintercom panel will check the callers ID when it receives a call and if it matches the list ofstored numbers, it will clear the call down (Avoiding the caller being charged for the call)and will activate the relay for the programmed time. Up to 250 numbers can be stored. The

    messages to check, store or delete numbers are as follows.

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    PAGE 19 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    1111STRnnn yyyyyyyyyyy Store the telephone number yyyyyyyyyyy in position nnnwhere nnn = 001 - 250

    1111STRnnn yyyyyyyyyyy ? Store the telephone number yyyyyyyyyyy in position nnnwhere nnn = 001 - 250and send a confirmation text

    message to confirm storage of new number.

    1111STRnnn? Query the telephone number stored in location nnnwhere nnn = 001 - 250. A text message will be sent tothe sender with the stored number for that location.

    1111STRnnn Delete the telephone number stored in location nnnwhere nnn = 001 - 250.

    1111STRnnn ? Delete and confirm deletion of a telephone number inlocation nnn where nnn = 001 - 250.

    Note: It is important to switch off voicemail and automatic SMS features on the SIMcard when using this feature. See the Forced Dial section for more details. Alsonote that it will not be possible to use the dial in to speak facility from a numberstored to release the door/gate when dialling in (Door release takes priori ty).

    SET CALL TIME (SPT)

    The call time is the maximum time in seconds that a call can last before the intercom panelautomatically clears the call down. The time can be from 20 seconds up to 240 seconds (4minutes) and begins from when the call button is pressed. The default time is 40 seconds.The following messages are used to set/check the maximum call time.

    1111SPTnn Store the time nn x 20 seconds (e.g. nn = 03, time = 60seconds.

    1111SPTnn? Store the time nn x 20 seconds (e.g. nn = 02, time = 40seconds. Also send a confirmation text back to thesender.

    1111SPT? Query the current stored time. A text message will besent to the sender showing the stored time. (Rememberto multiple the number in the received text by 20seconds)

    SET RELAY TIME (RLT)

    The relay time can be from 01 99 seconds or latching (Set the relay time to 00 forlatched mode. In latch mode, the relay will stay energised until the command is sendagain).

    1111RLTnn Store the time nn = time in seconds.

    1111RLTnn? Store the time nn = time in seconds. Also send aconfirmation text back to the sender.

    1111RLT? Query the current stored time. A text message will be

    sent to the sender showing the stored time.

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    PAGE 20 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    SET AO (AUXILIARY OUTPUT) TIME (FOR AOM = 01 ONLY) (AOT)

    The AO time can be from 01 99 seconds or latching (Set the AO time to 00 for latchedmode). This option is only relevant for aux mode 01.

    1111AOTnn Store the time nn = time in seconds.1111AOTnn? Store the time nn = time in seconds. Also send a

    confirmation text back to the sender.

    1111AOT? Query the current stored time. A text message will besent to the sender showing the stored time.

    SET AO (AUXILIARY OUTPUT) MODE (AOM)

    There are four modes of operation for the AO terminal:-

    User activated: nn = 01

    To activate the AO terminal either short g to 5 (Auxiliary 1 input) or press 6 on thetelephone during a call.

    Call activated: nn = 00AO will activate when a call begins and deactivate when the call ends.

    Used for status indication: nn = 02When in this mode, the AO terminal is used exclusively for monitoring the status of aninput. For example, checking if a gate/door is open of closed.

    Divert calls to master number: nn = 03When in this mode, the AO terminal is used exclusively for monitoring the status of aswitch to decide if calls should be divert to the master number or not.

    1111AOMnn Store the mode nn = 00 - 03.

    1111AOMnn? Store the mode nn = 00 - 03. Also send a confirmationtext back to the sender.

    1111AOM? Query the current stored mode. A text message will besent to the sender showing the stored mode.

    CHANGING THE FOUR DIGIT CODE (CDE)

    The four digit code can be any combination of numbers 0-9 but must be 4 digits long. Thecode allows access to the programming menu in dial in mode and must be used whensending text messages to the intercom panel. The following message changes the code:-

    1111CDEnnnn nnnn = new 4 digit code

    SET DAYS TO WAIT BEFORE MAKING A CALL (NOD)

    In the event the intercom panel is not used for long periods of time it could be possible thatthe network disconnects it. To prevent this from happening it is possible to program a timeperiod (From 01 99 days) to wait before the intercom panel makes a short call to refreshthe connection. This time period is reset after each call made on the system and will only

    happen if the full time period elapses without any incoming or outgoing calls.

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    PAGE 21 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    1111NODnn Store the time nn = time in days.

    1111NODnn? Store the time nn = time in days. Also send aconfirmation text back to the sender.

    1111NOD? Query the current stored time. A text message will besent to the sender showing the stored time.

    DIVERT TIME (DIT)

    The divert time is the number of seconds to wait for a call to be answered before divertingto the second number (The divert facility must be set for this to work). The default time is15 seconds (The count down begins from when the call button is pressed, but is refreshedwhen the telephone begins to ring) and can be set to 01 99 seconds).

    1111DITnn Store the time nn = time in seconds.

    1111DITnn? Store the time nn = time in seconds. Also send aconfirmation text back to the sender.

    1111DIT? Query the current stored time. A text message will besent to the sender showing the stored time.

    FORCED DIAL (DLE)

    A useful feature of the Intercom panel is its ability to call a number sent to it in a textmessage. This feature can be used when setting up the SIM card. For example, disablingthe voicemail facility or disabling automatic SMS messages or missed calls. Any numberup to 15 digits can be called and the call will last for a maximum of 40 seconds. The

    example below would switch off voicemail on a Vodafone SIM card. Substitute theVodafone number for other service providers (See important note on page 19).

    1111DLE1210 Dial 1210 for the intercom panel

    Other useful numbers which can be used with this feature are as follows. Please alsocheck the service providers web sits for other useful codes.

    Vodafone O2

    Disable voicemail 1210 1760Disable text alerts #148# 1760

    NOTE:Disabling voicemail and text alerts is very important as there is no way to retrieveeither of these services from an intercom panel. Disabling these features will also preventthe intercom panel switching to voicemail or sending a text when dialling in from anotherphone.

    STORE SMS AUXILIARY MESSAGE (SMS)

    When g & 4 (Auxiliary 2 input) are shorted on the intercom panel, a text message will besent to the master telephone number. The text message can be customised using thefollowing message:-

    1111SMSHouseAlarm Change message to HouseAlarm

    Note: The message can be a maximum of 32 characters long and can not include spaces or .

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    PAGE 22 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    PROGRAM BY AT COMMANDS (PRG)

    This is an advanced feature of the system which can allow an AT format command to besent to the OEM GSM module.

    1111PRG(command) Send an AT command to the OEM moduleSTORE CREDIT BALANCE CHECK STRING (SDL)

    Several network providers offer the facility to check available balance on their pay as yougo tariffs. For example, on Vodafone the string is *#1345# and on O2the string is *#10#.Other networks may also have this feature. Because the intercom will not know the detailsof the network providers SIM card which you have inserted it will be necessary to store thecorrect string in order to use the credit balance check features.

    1111SDL *#1345# Store the balance check string for a Vodafone pay as you go.1111SDL *#10# Store the balance check string for an O2pay as you go.

    STORE THE MASTER TELEPHONE NUMBER (STM)

    The master telephone number is the number which will receive automatic balance updateswhen the balance gets low (If this feature is setup) and will receive the SMS message ifthe auxiliary 2 input is triggered. To store this number

    1111STMyyyyyyyyyyy Store the telephone number yyyyyyyyyyy

    1111STMyyyyyyyyyyy ? Store the telephone number yyyyyyyyyyy and send aconfirmation text message to confirm storage of newnumber.

    1111STM? Query the telephone number stored A text message willbe sent to the sender with the stored number for thatlocation.

    1111STM Delete the telephone number stored .1111STM ? Delete and confirm deletion of a telephone number.

    The master telephone number is the number which will receive automatic balance updateswhen the balance gets low (If this feature is setup) and will receive the SMS message ifthe auxiliary 2 input is triggered. To store this number

    STORE THE TIME BAND (TBA)The time band feature allows the call buttons to be disabled or diverted to the masternumber outside a certain time window. For example, if the tenant only wants to receivecalls between the hours of 6:00 in the morning until 23:30 at night. Remember to alwaysuse the 24hr clock and also ensure the start time is earlier than the stop time.

    1111TBA HHMMHHMM Store the time using this format. The first HHMM is thestart time to receive calls (i.e. 0600 for 6am) and thesecond HHMM is the time to stop receiving calls (i.e.2330 for 11:30 at night).

    1111TBA HHMMHHMM? As above but also reply with a SMS text back to thesender with the stored setting.

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    1111TBA? Query setting, A text message will be sent to the senderwith the stored time window.

    1111TBA Delete the time band and allow calls to be received at

    any time.1111TBA ? Delete and confirm deletion of the time band.

    ENABLING/DISABLING SILENT DIALLING

    When the intercom is calling the telephone number there is a choice of either hearing theringing noise from the intercom or just hearing beeps to indicate calling.

    Ringing heard during calling: nn = 01Beeps heard during calling: nn = 00

    1111AUEnn Store the mode nn = 00 or 01.

    1111AUEnn? Store the mode nn = 00 or 01. Also send a confirmationtext back to the sender.

    1111AUE? Query the current stored mode. A text message will besent to the sender showing the stored mode.

    ENABLING/DISABLING ADDITIONAL DIVERTS

    The default for diverts is that each of the 50 call buttons can have one divert number. If theadditional diverts facility is activated it will be possible to have up to 5 divert numbers but

    the system will then be limited to 10 call buttons.Standard divert to only one number: nn = 01Extended divert to up to 5 numbers: nn = 00

    1111EXDnn Store the mode nn = 00 or 01.

    1111EXDnn? Store the mode nn = 00 or 01. Also send a confirmationtext back to the sender.

    1111EXD? Query the current stored mode. A text message will besent to the sender showing the stored mode.

    When using extended divert mode, use the following memory locations to store thenumbers:-Button Primary 1

    stDivert 2

    ndDivert 3

    rdDivert 4

    thDivert 5

    thDivert

    1 STN001 STD001 STD011 STD021 STD031 STD0412 STN002 STD002 STD012 STD022 STD032 STD0423 STN003 STD003 STD013 STD023 STD033 STD0434 STN004 STD004 STD014 STD024 STD034 STD0445 STN005 STD005 STD015 STD025 STD035 STD0456 STN006 STD006 STD016 STD026 STD036 STD0467 STN007 STD007 STD017 STD027 STD037 STD0478 STN008 STD008 STD018 STD028 STD038 STD048

    9 STN009 STD009 STD019 STD029 STD039 STD04910 STN010 STD010 STD020 STD030 STD040 STD050

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    PAGE 24 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    PROGRAMMING BY PC

    NOTE: PC software ki t sold separately (Part No. GSMPRO).

    USB DRIVER

    IMPORTANT: Before connecting the GSM unit to the PC and before installing the GSMPC program, first install the driver for the USB adapter which can be found on the suppliedCD in the following folder:-

    D:\FT232Driver\CDM20814.exe

    Where D is the letter of your CD drive.

    SOFTWARE SETUPRun the setup program (setup.exe) from the CD. Follow the on screen instructions tocomplete the setup. Please note, the PC must be Window XP PRO or later and have the.NET 4 framework installed. (The .NET 4 framework can be found on the CD or will be

    downloaded from the internet during install).

    After completing the setup, the program will be available from your start menu as VidexGSM. Before running the program, connect the supplied USB cable between a USB porton your PC and the GSM unit. Run the program and the following screen should appear:-

    When the program loads, it checks all available ports for the GSM unit. If found, the GSMunit goes online with the PC. From the main screen it is possible to:-

    Check signal strength:Click on update to retrieve the signal strength from the unit. The signalstrength will be between 1 & 31 whereby 31 is excellent and 1 is poor.A signal strength of at least 10 is required for the system to worksatisfactorily.

    Check balance on pay as you go SIMs:For this to work you must first store the check string required by theservice provider on the settings page. For example, the string *#1345#is used by Vodafone to retrieve your current balance. Once this has

    been stored and uploaded to the unit, clicking the Check Balancebutton will retrieve it.

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    PAGE 25 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    Check firmware version:Click the Check Firmware button to retrieve the firmware version of the GSM unit. This willbe useful to technical support should you need to call and can also give you an indicationof functions available as identified in the back of this manual.

    Communication port setup:Although the communication should setupautomatically when the program is started it is alsopossible to manual setup the communication port.

    To setup manually, first press the Refresh List buttonwhich will find all available communication ports, Theneither select from the drop down list, the port which is

    connected to the GSM unit and press the Auto Detect button to check for the device or justsimply click on the Auto Detect button to check all available ports. If the device is found,

    the status will change to online.

    Mobile phone:The mobile phone can be used like a normal mobile phone tomake calls. This can be useful when setting up the GSM unitsSIM card with functions such as switching off voice mail and textalert or listening to the SIM cards balance through theintercoms speaker. Simply type the number to call on thekeypad and click the send button . Ti end the call press the

    button and to clear the display press the C button.

    Please note: After making any changes to the settings and stored telephonenumbers on the PC, they must then be uploaded to the unit before they will takeaffect.

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    PAGE 26 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    GENERAL SETTINGS:

    The general settings page has the following programmable options:

    Call Time: Maximum length of a call before it automatically clear down (20-240 Seconds)Relay Time: Relay activation time (0 99 Seconds, 0 = latching)Aux Out Time: Auxiliary output AO terminal, switched 0V time (0 99 Seconds, 0 = latching).

    Only relevant for Aux mode On when triggered.Divert Time: The time a phone is allowed to ring before the unit cancels the call and diverts to

    the second number, of programmed. (15 99 seconds)Auto Dial (Days): Number of days the unit will wait with out a call being made before it makes a

    short call to keep the system live and on the network (1-99 days).Aux Mode: The AO terminal is a switch 0V output. It can be programmed to trigger by the

    end user pressing 6 on their telephone during a call or can be setup to switch onwhen a call is made and stay on for the length of the call. Additionally this outputcan be set for use with a status indicator or as a switch to transfer calls to themaster number. The four options are available in the drop down box.

    Enable extended divert: With this enabled it is possible to divert to up to 5 divert numbers. See EXD SMSmessage settings for more information.

    Enable silent dialling When checked, dialling will not be heard from the intercom speaker, insteadbeeps will be heard every few seconds.

    Master Code: The master code must be 4 digits (Factory default 1111) and is required whenusing the SMS facilities on the GSM unit and also when dialling in to the unit froma number which is not stored.

    AUX2 Message: The Aux2 message is a message which will be sent to the master telephonenumber when the Auxillary 2 input is triggered. The message can be up to 32characters but cant include spaces.

    Balance Check String: The balance check string allows the balance on certain pay as you go SIM cardsto be checked. This must be stored to allow the balance to be checked.

    Master Telephone No: The master telephone number is the telephone number which will receive theSMS messages for low balance and Aux 2 triggered.

    Speaker volume: The speaker volume can be any number from 1-12 (12 = highest volume)Mic volume: The mic volume can be anything from 1-24 (24 = highest volume)Time band: The time band sets when the call button will call their relevant telephone numbers

    and when the call buttons will be diverted to the master number (If no masternumber stored then the call will not take place and will be signalled by beeps from

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    PAGE 27 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    the panel). The ON time must be lower than the OFF time. If this option is notrequired, leave set as 00:00 23:59.

    CALL SETUP:

    From the call setup page it is

    possible to assign up to 2telephone numbers to eachof the 50 available callbuttons. The divert telephonenumber will be used if thecall is busy or not answeredand will divert to this numberafter the divert time haselapsed. If no divert numberis stored, the first number willcontinue to ring until the call

    times out.

    DIAL TO OPEN:

    It is possible to store up to 250telephone numbers which willactivate the relay when they callthe GSM. The GSM unit will

    drop the call so there will be nocharge for these calls. In thetable it is possible to assign atelephone number and a nameto each of the 250 possiblelocations. Please note: thename is only for convenienceand is not uploaded to the GSMunit.

    FILE MENU:From the file menu it is possible to create a new data file, open anexisting data file and save the current data file. These options areavailable online or offline allowing the data file to be created on or offsite for convenience.

    The exit option will close the program.

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    PAGE 28 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    Data MENU:The data menu is only available when online.From here it is possible to upload theinformation from the PC to the GSM unit anddownload information from the GSM unit to thePC. Both upload and download have severaloptions which include the facility toupload/download all data or upload/downloadonly a section of data which is required and hasbeen changed.

    PC Requirements:-

    Windows XP Service Pack 3 or Later.Net framework 4 or later

    CD DriveUSB port

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    PAGE 29 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    SYSTEM OPERATION

    TO MAKE A CALL FROM THE INTERCOM PANELPress the required call button. Two beeps will be heard to indicate the call has been placed. If amistake is made, press any other button to clear the call (A long beep followed by a short beep will

    be heard to confirm the call has been cleared. (Note: If the same button is pressed after fiveseconds of placing the call this will also clear the call down. Pressing the same button before fiveseconds will do nothing).

    DOOR/GATE RELEASEThis is signalled by 1 second interval beeps from the intercom panel. Pressing 3 releases thedoor/gate for the programmed time. Pressing 1 followed by 0 will latch the door/gate in the openposition (Note: To unlatch press 3, the door/gate will unlatch after the programmed time.

    RELEASING THE GATE/DOOR BY DIALLING THE INTERCOM PANEL NUMBERThis feature is only possible if the callers number has been stored correctly for this feature. Simplydial the number of the intercom panel. The intercom panel will drop the call and then open the

    gate/door for the programmed time.USER COMMANDS

    The following commands can be carried out during a call: (Note: Successful commands are signalled by twobeeps from the telephone, errors are signalled by four beeps).

    FUNCTION 1s

    KEY TO PRESS 2n

    KEY TO PRESS

    LATCH RELAY (UNLATCH BY PRESSING 3) 1 0

    RELEASE THE DOOR OR GATE 3 N/A

    ACTIVATE THE AUXIL IARY OUTPUT 6 N/A

    END A CALL 8 N/A

    ADJUST DOOR SPEECH VOLUME 4 0-9 (0=Low est, 9 = Highest)

    ADJUST PHONE SPEECH VOLUME 7 0-9 (0-Lowest, 9 = Highest )

    The following text messages can be sent while in standby (Examples show code as 1111):FUNCTION MESSAGE TO SEND

    CHECK THE SIGNAL STRENGTH 1111SIG?

    CHECK THE AVAILABLE BALA NCE* 1111BAL?

    CHECK THE SOFTWARE VERSION 1111VER?

    RELEASE THE DOOR/GATE 1111RLY? (? Optional, send if a confi rmation is required)

    ACTIVATE THE AUXIL IARY OUTPUT 1111AUX? (? Optional, send i f a confi rmation is requi red)

    LATCH THE RELAY 1111RLA? (? Optional, send if a confi rmation is required)

    UNLATCH THE RELAY 1111RUL? (? Optional, send if a confi rmation is required)

    LATCH THE AUXILIARY OUTPUT 1111ALA? (? Optional, send if a confi rmation is required)

    UNLATCH THE AUXILIARY OUTPUT 1111AUL? (? Optional, send if a confi rmation is required)

    CHECK INTERCOM TIME & DATE 1111CLK?

    CHECK TIME BAND SETTING 1111TBA?

    CHECK INPUT STATUS 1111CHK?

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    PAGE 30 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    CHECKING THE BALANCE (BAL)

    *Note: The balance can only be checked if the correct balance check string has previously beenstored using the SDL code explained earlier in the manual.

    The intercom also has the facility to monitor the available credit and then text you to inform youwhen it has fell below 5.00, 5.00 or $5.00. It will then remind you with another text after every 5calls until the credit is either increased or it runs out. To use this feature, the following settingsmust first be made:-o You must be using a Pay AS You GO SIM card from a provider that offers this service (Vodafone, O

    2)

    o The correct balance check string must be stored using the SDL code.o A mobile phone number in which to receive the balance low text must be stored in the master telephone

    number location using the STM code.

    UNDERSTANDING THE SIGNAL STRENGTH (SIG)

    When a request for signal strength message is sent to the intercom panel it will reply with a twodigit signal strength code. The code will be between 0 31 or 99. Ideally the signal strength shouldbe as close to 31 as possible. The lower the number, the weaker the signal. Signal strengths lowerthan 10 may cause operational problems such as loss of speech quality (and possibly missingDTMF tones) and network loss. A signal strength of 99 indicates it could not be detected.

    DIALLING INTO THE INTERCOM FROM ANOTHER TELEPHONE

    There are three possible outcomes to dialling into the GSM intercom depending on thetelephone number you are dialling in from and the features setup during programming. Thethree possible outcomes are shown in the table below and are shown in order of priority(For example, if the number is programmed to automatically activate the relay, this willtake priority over the following two options and if the telephone number is stored as atelephone number called from one of the push buttons, this will take priority over the lastoption.

    FUNCTION REQUIREMENT PRIORITY

    Dial in to open the door.

    After dialling the number, the relay willactivate and the call will be dropped.

    The telephone number of the telephonedialling in must be stored in memory locationSTR001 - STR250

    1st

    Dial in to activate a call (Live speech,activate relay/AUXO)

    After dialling the number, the call willbe answered and two beeps will beheard. The speech will then be live.

    The telephone number of the telephonedialling in must be stored in memory locationSTN001 - STN050 or STD001 STD050

    2nd

    Dial in to open the speech from anumber not stored in the GSMmemory.

    After dialling the number, the call willbe answered and two beeps will beheard. You will then be required toenter the four digit code to open thespeech.

    If neither of the two requirements above aremet.

    3rd

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    PAGE 31 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    RECORD SHEETINTERCOM PANEL TELEPHONE No.

    IMEI NUMBER

    MASTER CODE

    MASTER TELEPHONE No.

    BUTTON MEM. LOCATION USER NAME TELEPHONE No.

    Button 1 STN001Button 1 (Divert) STD001Button 2 STN002Button 2 (Divert) STD002Button 3 STN003Button 3 (Divert) STD003Button 4 STN004Button 4 (Divert) STD004Button 5 STN005Button 5 (Divert) STD005Button 6 STN006Button 6 (Divert) STD006Button 7 STN007Button 7 (Divert) STD007Button 8 STN008Button 8 (Divert) STD008Button 9 STN009Button 9 (Divert) STD009Button 10 STN010Button 10 (Divert) STD010Button 11 STN011

    Button 11 (Divert) STD011Button 12 STN012Button 12 (Divert) STD012Button 13 STN013Button 13 (Divert) STD013Button 14 STN014Button 14 (Divert) STD014Button 15 STN015Button 15 (Divert) STD015Button 16 STN016Button 16 (Divert) STD016Button 17 STN017

    Button 17 (Divert) STD017Button 18 STN018Button 18 (Divert) STD018Button 19 STN019Button 19 (Divert) STD019Button 20 STN020Button 20 (Divert) STD020Button 21 STN021Button 21 (Divert) STD021Button 22 STN022Button 22 (Divert) STD022Button 23 STN023Button 23 (Divert) STD023Button 24 STN024Button 24 (Divert) STD024

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    PAGE 32 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    Button 25 STN025Button 25 (Divert) STD025Button 26 STN026Button 26 (Divert) STD026Button 27 STN027

    Button 27 (Divert) STD027Button 28 STN028Button 28 (Divert) STD028Button 29 STN029Button 29 (Divert) STD029Button 30 STN030Button 30 (Divert) STD030Button 31 STN031Button 31 (Divert) STD031Button 32 STN032Button 32 (Divert) STD032Button 33 STN033Button 33 (Divert) STD033

    Button 34 STN034Button 34 (Divert) STD034Button 35 STN035Button 35 (Divert) STD035Button 36 STN036Button 36 (Divert) STD036Button 37 STN037Button 37 (Divert) STD037Button 38 STN038Button 38 (Divert) STD038Button 39 STN039Button 39 (Divert) STD039

    Button 40 STN040Button 40 (Divert) STD040Button 41 STN041Button 41 (Divert) STD041Button 42 STN042Button 42 (Divert) STD042Button 43 STN043Button 43 (Divert) STD043Button 44 STN044Button 44 (Divert) STD044Button 45 STN045Button 45 (Divert) STD045Button 46 STN046Button 46 (Divert) STD046Button 47 STN047Button 47 (Divert) STD047Button 48 STN048Button 48 (Divert) STD048Button 49 STN049Button 49 (Divert) STD049Button 50 STN050Button 50 (Divert) STD050

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    PAGE 33 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    DIAL IN ACCESS CONTROL MEMORY RECORD SHEETMem. User Name Telephone No. Mem. User Name Telephone No.001 051002 052003 053

    004 054005 055006 056007 057008 058009 059010 060011 061012 062013 063014 064

    015 065016 066017 067018 068019 069020 070021 071022 072023 073024 074025 075026 076027 077028 078029 079030 080031 081032 082033 083034 084035 085036 086037 087

    038 088039 089040 090041 091042 092043 093044 094045 095046 096047 097048 098

    049 099050 100

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    PAGE 34 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    101 153102 154103 155104 156105 157

    106 158107 159108 160109 161110 162111 163112 164113 165114 166115 167116 168

    117 169118 170119 171120 172121 173122 174123 175124 176125 177126 178127 179128 180129 181130 182131 183132 184133 185134 186135 187136 188137 189138 190139 191

    140 192141 193142 194143 195144 196145 197146 198147 199148 200149 201150 202

    151 203152 204

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    PAGE 35 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    205 229206 230207 231208 232209 233

    210 234211 235212 236213 237214 238215 239216 240217 241218 242219 243220 244

    221 245222 246223 247224 248225 249226 250227228

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    PAGE 36 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    UNDERSTANDING THE BEEPS

    Functions and errors are indicated by beeps from the intercom panel. The following will help youunderstand the different beeps heard and what, if anything needs to be done in response to thebeeps.

    BEEP REASON SOLUTION

    Short beeps at 1 second intervals Relay or auxiliary output activated. None, this is normalSingle short beep while thesystem is in standby and notbeing used.

    A valid text message has beenreceived and processed

    None, this is normal

    Two short beeps followed by along beep

    Button pressed but no numberstored

    Program a telephone number forthe button pressed.

    Long beep followed by short beepwhile the system is in standby.

    Invalid text message received. If this has happened whensending one of the programmingtext messages then check themessage for errors. These beepswill also be heard if the 4 digit

    code in the text message isincorrect. If you are unsure of the4 digit code, try resetting it to1111.

    Long beep followed by short beepwhile the system is in use.

    Manually ending a call by pressinga call button

    None, this confirms the call hasbeen cancelled. Another call canbe placed if required.

    Four long beeps Not registered with a networkprovider but still trying

    Leave it a short while to see if itmanages to find the network. If thebeeps repeat every 30 secondsthen try moving the antenna to abetter location or changing theSIM to another network provider.

    Six long beeps Unknown registering problem Try moving the antenna to a betterlocation. Try changing the SIMcard to another network provider.

    Eight long beeps Registered but roaming for abetter network

    This could happen if it registers toanother network instead of itsprimary one. This may result inhigher call charges. Try anotherSIM provider for that area.

    Single short beep every 10seconds after power up

    Unable to see the SIM card Check the SIM card is fittedcorrectly. Try removing the SImcard, cleaning and fitting again.Try a different SIM card.

    Short beep, long beep repeated 3

    times

    Call button pressed and either the

    call is on divert to master or it isoutside the time set in the timeband and there is no masternumber stored.

    This may be the required setup

    but if its not then either changethe time band times, store amaster number to divert the callsto or open the switch between AO& G used to switch the calls intodivert mode.

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    PAGE 37 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    TROUBLE SHOOTING

    SYMPTOM TEST

    Interference on the speech Check the signal strength 1111SIG?. If the signal strengthis to low the GSM module which increase its power to

    compensate causing interference with the speech circuits.Try relocating the antenna or using a more powerful ordirectional antenna.Ensure the antenna cables are not running close to thepower supply cables or the microphone wires inside theintercom panelTry a different SIM card from a different service provider asthey may have better coverage in that area.

    The intercom panel repeatedly beeps twiceand the name plate back light of the module(Not additional button modules) does not

    Check the power supply is of adequate voltage as showearlier in this manual and that the jumper JP1 is in thecorrect position.

    illuminate. Try a full reset as shown earlier in the manual (Poweringup with C2 & PTE shorted).Try a different SIM card.

    Intercom module may have a fault.

    A long beep is heard when I press a button. No telephone number setup for that button. Check theprogramming.Check the SIM card is fitted correctly.

    The intercom panel does not respond toSMS messages

    Check the SIM card has a SMS service centre numberstored. This will require putting the SIM card into a mobilephone to check. Contact the SIM card provider if you arenot sure.Check the number you are sending the message to iscorrect (The number of the SIM card in the intercom panel

    After sending a SM to the intercom panel. Listen for asingle short beep from the Intercom panel. This willindicate that the message was received and understood. Ifa long beep is heard it indicates the message was eithernot understood or the 4 digit code was incorrect.Try resetting the 4 digit code to 1111 as shown earlier inthis manual (Powering up with C1 & PTE shorted).

    The call keeps dropping out Increase the call time in programming.Check the signal strength and if necessary, move orchange the antenna or try a different SIM card provider.

    Speech echoes and feeds back Try lowering the speaker volume using jumpers JP2 & JP3

    Try adjusting the volume using the programmable settingsduring a callCheck the microphone is fitted correctly in the intercompanel and that the mic hole is not blocked in any way.

    ERROR message returned in SMS whenprogramming or no SMS returned at alleven though a ? was included at the end ofthe message sent.

    Check over the message sent again and compare it withthe examples in the manual.Common errors include:-

    1. Using two apostrophe marks side by side instead of .Note that these look the same in the message. An easyway to see if this is the problem is to move the cursoralong in the message and if the cursor can get betweenthe two then it is not the connect character used.

    2. Lower case letters instead of upper case. For exampleusing stn when STN should be used.

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    PAGE 38 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    Enfora certifies that the Enfora Enabler IIG TM MHz GSM Radio ModuleFCC ID: MIVMLG0208) complies with the RF hazard requirementsapplicable to broadband PCS equipment operating under the authorityof 47 CFR Part 22 or Part 24, Subpart E of the FCC Rules and

    Regulations.This certificate is contingent upon installation, operation and use of theEnabler IIG module and its host product in accordance with allinstructions provided to both EOM and end used. When installed andoperated in a manner consistent with the instructions provided, theEnfora Enabler IIG module meets maximum permissible exposure (MPE)limits for general population/uncontrolled exposure at defined insection 1.1310 of the FCC Rules and Regulations.

    WARNINGTo comply with FCC RF exposure requirements, a separation distance

    of 20cm (7.87 ) or more must be maintained between the antenna of thisproduct and all persons

    Separate FCC approval for this product is not required as it will beclassed as a fixed installation.

    THIS PRODUCT IS NOT DESIGNED TO BE USED AS AN EMERGENCYCALL POINT

    The product is CE marked demonstrating its conformity and is for distributionwithin all member states of the EU with no restrictions.This product follows the provisions of the European Directives89/336/EEC & 92/31/EEC (EMC),73/23/EEC (LVD) and 93/68/EEC (CE marking).

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    PAGE 39 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.5

    Date Software Version Revis ion

    16/07/2010 GSM1.0.2 Launch of 4810N08/10/2010 GSM1.0.3 Altered dial in to open routine to allow numbers as

    short as 6 digits activate the relay (Previouslynumbers were required to be 10 digits or more). Nowonly checks a maximum of the last 8 digits of anynumber.Improved call end routine, now if a called number isbusy, not answered and there is no divert numberstored the call will end immediately. Previously thecall would still run for the programmed call time.

    16/06/2011 GSM1.0.4 Added the following new facilities:-1. Lost connection recovery routine to dial divert

    number if no carrier detected on primarynumber.

    2. Time band added to disable/divert call buttonsto the master telephone number3. Time/Date check facility via SMS4. 2 new modes of operation for the AO terminal

    to allow the following new functions.5. Optionally divert calls to the master number6. Check the status of a door/gate7. Improved speech volumes8. Allow silent dialling feature9. Extended diverts feature.

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    Northern OfficeVidex Security LtdUnit 4-7 Chillingham Ind. Est.Newcastle Upon TyneNE6 2XXTEL 0870 300 1240FAX 0191 224 5678

    Southern Office1 OspreyTrinity ParkTrinity WayLondonE4 8TDFAX 0208 523 5825

    TECHNICAL [email protected]

    TEL 0191 224 3174FAX 0191 224 4938http://www.videx-security.com