growth hacking paris with sean ellis from growthhackers.com!
TRANSCRIPT
Why More Agility Needed
• New channel opportunities emerge every day
• Shelf life for proven tactics getting shorter
• Teams must become more agile to seize opportunities
By James Currier
Challenges to Scaling Agile Team
1. Too busy to find high leverage growth opportunities
2. Difficult to mobilize team to achieve objectives
3. Lack visibility into test learning and live tests
Busy Doesn’t Drive Growth
• Testing Drives Growth
Twitter boosts testing tempo 20X GH boosts testing tempo 10X
Finding Leverage: LogMeIn Example
• Tried to build channels but couldn’t scale beyond $10K/month
• Analysis revealed that “activation” friction blocked most new users
• Fixed friction, same channels then profitably scaled 100X
Communicate Objective
• Timeframe for achieving goal
• Baseline and target metric
• Connect relevant historic tests
GH Example: Achieving Objective
• Set aggressive 30 day activation goal for projects (400% improvement)
• VP engineering expressed doubts, “negotiated” 45 days for goal. Then created new onboarding prototype.
• Exceeded goal in only 20 days with Eng. VP’s idea
Problems with Limited Visibility
• No one is sure what has already been tested (hard to onboard new team members)
• New tests don’t factor in learning from old tests(details too hard to find)
• Conflicting tests that negate each other
Even Unicorns Have this Problem
• Head of growth mentioned “great growth program”
• Explained she became too busy to execute it herself
• No playbook documented for others to execute it
Solution: Create System of Record
• Capture all test learning in a knowledge base
• View backlog of ideas, planned and live tests
• Easier to sync team & onboard new members
Key Takeaways
• Free your time to find high leverage growth opps
• Centralize communications to mobilize team to achieve objectives
• Set up a system of record to keep track of testing & learning