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Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North America

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Page 1: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

Growing ….The Toyota Way

Jim Bolte

Vice President Toyota Motor Manufacturing AlabamaVice President Information Systems Toyota Motor

Manufacturing North America

Page 2: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Agenda

• Growing in North America

• TPS and Information Technology

• Manufacturing Improvements

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Page 3: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Page 4: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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TABC

CAPTIN

NUMMI

Toyota Motor Manufacturing, Kentucky

Toyota Motor Manufacturing Canada

Bodine Aluminum Toyota Motor Manufacturing, Indiana

Toyota Motor Manufacturing North America

Toyota Motor Manufacturing, West Virginia

Toyota Motor Manufacturing, Alabama

Toyota Motor Manufacturing de Baja California

Toyota Motor Manufacturing, Texas

44

Page 5: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

NA Manufactured

Import

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

NA Manufactured

Import

North American Growth: Sales

63%

2.29 M

55

Page 6: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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North American Production

0

200

400

600

800

1000

1200

1400

1600

1800

1990 1994 1998 2001 2003 2005 2006

Texas

Mexico

Canada

Indiana

NUMMI

Kentucky

EfficiencyImprovements

(000)

66

1.66 M

Page 7: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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North American Employment

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

1991 1993 1995 1997 1999 2001 2003 2005

77

37,351

Page 8: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Toyota IS Strategies

Common Information Systems

Common Business Processes

Standard, Networked Computing

Infrastructure

• Make Common and Simple

• Connect and Integrate

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Page 9: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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• Business drives technology, technology does not drive the business

• Technology must add value

Business Drives Technology

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Page 10: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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IT Investment

• Maintain appropriate level of IT investment

• IT spending is less than 1% of total manufacturing revenue

• Toyota invests less in IT but continues to build high quality vehicles

1010

Page 11: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Toyota Production System (TPS)

• Utilize TPS while taking advantage of technology• Visual Control

1111

Page 12: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Toyota Production System (TPS)

• Utilize TPS while taking advantage of technology

• Visual Control• RCA (Root Cause Analysis)

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Page 13: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Toyota Production System (TPS)

• Utilize TPS while taking advantage of technology

• Visual Control• RCA • Go & See

“Genchi Genbutsu”

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Page 14: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Toyota Production System (TPS)

• Utilize TPS while taking advantage of technology

• Visual Control• RCA • Go & See • Motivation

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Page 15: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Key Points

• Focus on Business Process Improvements FIRST

• Apply technology improvements to “efficient processes”

• Don’t automate inefficient processes

• Use technology appropriately – Don’t be “used” by technology!

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Page 16: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Phase I 

 

Phase II 

Phase III 

Total 

ProductV8for

Tundra 

V6 for Tacoma/Tundra

V8 for Tundra/Sequoia

 

 

 

Invest. 

 

$220 M 

$20 M 

$250 M 

$490 M

 

Annual Capacity 

  

120,000

  

130,000

  

150,000

  

400,000

 

TMs 

350 

150 

300 

800 

Toyota Alabama

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Team Member Training

Page 18: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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Team Member Training

• Nine weeks of new hire training

• Classroom, work conditioning and skill development1818

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Allows TMs to select other views for the current process or other processes.

2020

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SKPI Report

Weighted Score: 3

2121

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Standardized Escalation Procedure

NA PRESPUR VP DIR

PRES PRESNAMC

GENERAL PLANTMANAGER MANAGERNAMC

MANAGER MANAGERNAMC

PROBLEM

SUPPLIERTOYOTA

2222

Page 23: Growing …. The Toyota Way Jim Bolte Vice President Toyota Motor Manufacturing Alabama Vice President Information Systems Toyota Motor Manufacturing North

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NED System MapOrder

CreationDaily

ChangeDeliveryNotice

ProductionPlan/Scheduling

ProductionSequence

Parts Ordering(e-Kanban)

Parts Logistics

NED System Map

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Lead Time Reduction

Enhanced Reporting

Order Adjustment / Optimization

Priority Build Windows

Improved Usability

Increases order / mix quality

Balances Pipeline

Increases capability and efficiency

Increases order / mix quality

Balances Pipeline

Increases capability and efficiency

NED Achievements

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NED Deployment

Unit Plants

Suppliers

Vehicle Plants

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Conclusion

• Growth will continue based on TPS

• Business drives technology, not the other way around

• Customer focus will continue to increase

• Our goal for the next few years is managing growth while improving operating efficiency

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