growing pains managing hse challenges in fast growing
TRANSCRIPT
GROWING PAINS Managing HSE Challenges in Fast Growing Environment
Rohaizad Darus President, UMW Oil & Gas Corporation Berhad
GROWING PAINS
• As company grows rapidly in asset and expand geographically, managing safety risks and maintaining good HSE practice is a challenge.
• Inevitably new drilling technology and automation process
also introduce new challenges in term of HSE.
HSE CHALLENGES: NEW PEOPLE
New people due to additional assets • Leveraging on Competencies
• Technical competency • Selecting right people with required IADC/IWCF
technical competency
• Management competency • Selecting right rig management team, managing
multiple client HSE requirement and expectation
HSE CHALLENGES: NEW PEOPLE
New people due to additional assets • Multiple nationalities
• Vietnam, Myanmar, Malaysia, India, USA, Italy, Croatia, Poland, Egypt, Colombia etc.
• Promoting unity in diversity
• Building Teamwork • Leadership skills in promoting safety behaviors • Team dynamics in achieving high performance
safety culture
HSE CHALLENGES: NEW PEOPLE
New people due to new geographical areas • Requirement of local crew content
• Many never have offshore oil and gas experience • Minimum exposure to Oil & Gas safety behaviors • Language barrier
• Some even require translator • Some unable to read / understand HSE info,
signage
(What?) dừng lại
(Stop!)
HSE CHALLENGES: NEW PEOPLE
New people due to new geographical areas • Cultural respect
• Sensitivity to local culture • Avoiding cultural taboo
• Safety culture • Unfamiliar with industry and company safety
culture
HSE CHALLENGES: EXISTING PEOPLE
Existing people moved out from comfort zone • Supervisory challenge – taking up bigger responsibility
• Promoted to new post on new asset or vacant post on existing asset • Unable to detach from “doing the work themselves” • Poor communication skills and lack of confidence
HSE CHALLENGES: EXISTING PEOPLE
Existing people moved out from comfort zone • Splitting the team
• Seasoned crew not comfortable with new crew at new asset
• Challenges in developing team cohesiveness in new team
• Complacency / Hard to change • Take some time to adapt to new environment
HSE CHALLENGES: PEOPLE FACTOR IN MANAGING NEW TECHNOLOGY
New technology to improve efficiency and operational safety • Automation
• Improved drilling processes and drill hole quality • Less human interference
• Mechanized tools • Less dependence on human strength and manual
handling
HSE CHALLENGES: PEOPLE FACTOR IN MANAGING NEW TECHNOLOGY
New technology introduce new risks • Familiarity to new methods – how to operate?
• Requires adequate training for new equipment from OEM
• Exposure – what can go wrong? • Primarily depends on OEM expert advice • Lesson learned from industry might still minimum
• Risk assessment review • Detailed risks review including ergonomics • DROPS audit
HSE CHALLENGES: PEOPLE FACTOR IN MANAGING NEW TECHNOLOGY
New technology resulting in faster pace • Can human catch up safely?
• Speed of familiarization and comfort level • Coordination
• Requires regular and thorough Plan Based Execution (PBE)
MITIGATING CHALLENGES
• Recruitment planning • Ensure advance deployment of key personnel • Thorough cross check of experience and behavior of
new recruit
• Placement strategy • Placement based on familiarity with asset • Combine experienced and non-experienced personnel
in new team – Crew Resource Management (CRM)
• Competency assurance • UMW-INSTEP Drilling Academy • IADC/IWCF certification • Conduct pre-check and post recruitment audit
MITIGATING CHALLENGES
• Teambuilding session • Conducted during induction session onshore • Repeated onboard all new rigs during operations
• Language Barrier • Basic language class and translation card • Provide interpreter on board • Mandatory dual language safety information and
signage • Focus Training
• New equipment training • HSE leadership training • Check-6
MITIGATING CHALLENGES
• Building Culture • Start prior to arrival at location • Leadership and Management Visibility
and Integrity • Supervisor and Crew Credibility and
Integrity
• Heart & Mind • Assimilating and ingraining UMW Safety
Culture • Lifetime personal behavioral change
MITIGATING CHALLENGES
• Management of Change (MoC) • Deviation shall be exception rather than norm • Comprehensive coverage
• Equipment, process, organization structure
• Control – relevant management approval level • Monitoring of effective implementation
• Log, action plan, training