grow your e-commerce website globally

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ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com Grow your e-commerce website globally FSB East, Bromley- 19 October 2015 Levent Yildizgoren – Managing Director - TTC wetranslate Ltd

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ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Grow your e-commerce website globally

FSB East, Bromley- 19 October 2015

Levent Yildizgoren – Managing Director - TTC wetranslate Ltd

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

About me

• 22 years industry experience• Mentor, speaker, charity fundraiser• Awarded ‘Outstanding Contribution to

Translation Industry’ award in September 2015

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Free download

How to grow your business globally

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

The Nine Translation Slip-ups to Avoid

Free download

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

News related to global tradeFrom the newspapers -

18 & 19 October

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Safaricom – Kenya Telecom Giant:Vodafone owns 40%

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

More than 1m Chinese people will go cruising

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Hamleys handover

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Uber protest in London

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Alexander Dennis Buses

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Why sell globally

2.9 billion potential

customers

Shoppers want to buy globally

Increase your turnover

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Reduce dependency on your home

market

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Cross border trade is expected to reach$1 trillion by 2020

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

2.9 billion people with internet access globally

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Shoppers want to buy globally

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Utilize global opportunities

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Nov 11 - Chinese Singles Day

Alibaba alone hit $9.3 billion on the day

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Opportunity for training providers

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Localisation: essential for user

experience

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

New term: Glocal

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Some facts…

• 85% of customers prefer to buy in their own language

• Customers are 4 times more likely to buy from a website in their native language

• [source: IDC]

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

What will make you successful

in other countries

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Good user experience =

customer engagement

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

User experience = sales

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Dunkin Donuts – 3100 stores, 30 countries

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

One second delay and less =

• Amazon loses $6.79 million in sales for every millisecond of latency

• Yahoo experiences a 2.8% revenue decrease for every second of latency

(source: Dyn )

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Localise content to overcome language barriers

• Everyday one billion questions are asked In Google from 181 countries and 146 languages

• Don’t just translate your content, get it adapted for the target country

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Good Localisation

examples

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

AirBnb Website localised into 26 languages & available in 42

currencies

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Consistent and good style throughout all languages

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Do you have an international opportunity?

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Brand name checking is critical…

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Automatic translation can go wrong…

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Appeal to you customers!

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

What did you call me…?

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Don’t come across as weird…

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

And…

Keep calm &

grow globally

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Good Resources

• State of digital economiesThe Economist 2010: http://ow.ly/eZImj

• Ease of doing business 2014 World Bank report http://www.doingbusiness.org/rankings

ITE 2014 © Levent Yıldızgören www.ttcwetranslate.com

Contact

TTC wetranslate Limited86 Broomfield RoadChelmsford, Essex, CM1 1SS, UKwww.ttcwetranslate.com

Twitter: https://twitter.com/yildizgorenLinkedin: www.linkedin.com/in/leventyildizgorenGoogle+: https://plus.google.com/u/0/+LeventYildizgorenYouTube: https://www.youtube.com/user/TranslationMatters