grow mentor training helen challis department of human resources
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GROWMentor training
Helen ChallisDepartment of Human Resources
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Purpose:
To introduce you to the GROW mentoring programme and to explore your understanding and expectations of the programme as well as the skills involved in being a mentor
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Objectives:
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By the end of this session you will be able to:• Outline your expectations of the programme• Identify what your responsibilities are within
the programme• Outline the matching process and
understand the criteria used• Describe a number of tools and techniques
that you could use in a mentoring meeting
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The programme
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What is Mentoring?“The process of change and growth brought
about by the interaction of two people”
“ A method of achieving personal goals faced by different people with unique concerns”
D. Clutterbuck and D. Megginson
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What is coaching
“Coaching relates primarily to performance improvement (often over the short-term) in a specific skills area.....While the learner has primary ownership of the goal, the coach has primary ownership of the process”
Megginson, D & Clutterbuck, D (2005)
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Coaching vs Mentoring
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Short-term
Long-term
Skills/Competence
Opening perspectives/horizons
Coach
Mentor
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Some thoughts…..Seeking
guidance Advice giving
Confidence building
Resolving uncertainties
Sharing experiences
InformalMaking the person think about what they want and how to achieve it
Being a sounding board
Turning moaning into something positive
Reflection
Self evaluation
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Mentoring skills(OU study)• Strong interpersonal skills:
Listening, providing feedback, interviewing skills, questioning, motivation and self- awareness
• Organisational skills: time management, evaluating,
maintaining boundaries plus working with learning contracts
(OU-Quality support centre study 1995)
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Skills continued......• Drawing out
• Silence
• Suspending judgement
• Recognising and expressing feelings
• Paraphrasing
• Sounding board
• Critical friend
• Challenging
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Common Expectations of Mentors• OF SELF AS MENTOR:
To help othersTo share with others my experiencesTo encourageTo facilitateTo listenTo supportTo respect confidentialityTo build confidenceTo learn from mentee
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Common Expectations of Mentors• OF MY MENTEE:
To be openTo respect confidentialityTo have mutual trustTo take responsibility for their decisionsTo set realistic goalsTo be self-criticalTo drive the process/ take ownershipTo be prepared
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Two models:
• GROW
• 3 stage process
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GROW
• Goals – where do you want to get to?
• Reality – is this realistic?
• Options – what are your choices?
• Will – how committed are you?
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3 stage process
• Exploration
• New understanding
• Action planning
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Mentoring and Coaching dimensions
Open...................................Closed
Public.................................Private
Formal...............................Informal
Active.................................Passive
Learner’s agenda..........Other’s agenda
Stable................................Unstable
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