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    Groupthink

    Groupthink 1

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    History of Groupthink

    Groupthink is a concept that was identified by Irving Janis (In the

    1972, book Victims of Groupthink)that refers to faulty decision-

    making in a group

    Groupthink has been used over the years to help understand group

    dynamics and why certain groups are successful and others lead to

    disaster

    Groupthink 2

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    Groupthink is the name given to a theory that was developed by

    Irving Janis (1972) to describe faulty decision making that can

    occur in groups as a result of forces that bring a group together

    (group cohesion)

    Groupthink 3

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    Symptoms of

    Groupthink

    Pressures Toward

    Uniformity

    Closed-MindednessOverestimation of the

    Group

    Stereotypes of Out-Groups

    Collective RationalizationIllusion ofInvulnerability

    Belief in inherentmorality of the group

    Self-Censorship

    Illusion of Unanimity

    Loyalty Pressure

    Self-appointed mindguards

    Groupthink 4

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    Illusion of Invulnerability

    Creates excessive

    optimism that encourages

    taking extreme risks

    The group starts to thinkit always makes the right

    decisionsthey can do no

    wrong.

    Groupthink 5

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    Belief in Inherent Morality

    after making many correct decisions the group begins

    to overlook the negatives

    Members believe in the rightness of their cause and

    therefore ignore the ethical or moral consequences of

    their decisions

    Groupthink 6

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    Collective Rationalization

    Group discount warningsand do not reconsider theirassumptions

    The group creates

    rationalizations such as,We know there iscontrary opinion to thisdecision but weve beenright before in the face ofnegativity and well weright this time too

    Groupthink 7

    Pre Sep/11 warnings

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    Self-censorship Individuals fear

    /question if they

    might look like a fool

    for raising their

    concerns. Fear of been laughed

    at by the group

    Groupthink 9

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    Illusion of Unanimity Does everyone agree with this decision?

    Everyone might disagree but everyone thinks thateveryone else agrees

    The majority of team members view and judgmentsassumed to be unanimous

    Groupthink 10

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    Loyalty Pressure

    Team members under pressure not to raise any

    contrary opinion against the groups view.

    Matt always said here is MR. it wont work

    Groupthink 11

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    Self-appointed mindguards

    People who protect the leader or group from hearing

    disagreeable facts from inside or outside the group toprotect the group cohesiveness

    (787-747 leaders)

    Groupthink 12

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    How to deal with Groupthink?

    Encourage the team members to speak their mind.

    Each team member should have a critical evaluation role.

    Higher-ups shouldnt express and opinion when assigning a

    task to a group

    Team members should ask for feed back from trustedmembers from other groups

    Invite experts to the group meeting to challenge the group

    view and ideas. Second chance meetings where experts get the opportunity

    to review and challenge decisions

    Groupthink 13

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    Questions?Please dont ask!!! Lets move on

    Groupthink 14

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    Back up

    Groupthink 15

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    1.Self-censorship where people are frightened of raisingany doubts or asking questions.

    2.Illusion of unanimity where the deafening silence istaken as a sign that everyone agrees.

    3.Self appointed gatekeepers who make sure that anyinformation contrary to the prevailing point of view doesnot get through.

    4.Illusion of invulnerability where people are too optimisticand upbeat and ignore the problem signs, leading topoor risk management and a failure to plan for

    contingencies. 5.Rationalization where the group explains away

    information or opinions that are contrary to the prevailingpoint of view.

    6.Collective conformity where members of the group

    pressure anyone dissenting to get into line. 7.Illusion of morality where everyone in the group believes

    their decisions are morally correct.

    Groupthink 16

    f

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    References http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthink

    http://rebarcamp.com/charlotte/?p=367

    http://ariane-arianeatu.blogspot.com/

    http://www.google.com/imgres?q=groupthink&um=1&hl=en&sa=N&tbm=isch&tbnid=w-

    rtKWGROgF0UM:&imgrefurl=http://www.decision-making-solutions.com/Connected_Decisions-group-decision-making-

    groupthink.html&docid=_eRu2-

    XSZlQRuM&w=200&h=200&ei=sY0vTv2wB8ffiALqgsQr&zoom=1&iact=hc&vpx=200&vpy=239&dur=40&hovh=160&hovw=1

    60&tx=86&ty=76&page=6&tbnh=136&tbnw=137&start=91&ndsp=19&ved=1t:429,r:6,s:91&biw=1311&bih=625

    http://www.superheronation.com/2011/04/

    http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/

    http://www.google.com/imgres?q=self-

    censorship&um=1&hl=en&sa=G&tbm=isch&tbnid=wBl8FFXr8vIaFM:&imgrefurl=http://www.motifake.com/self-censorship-

    censorship-challenge-demotivational-posters-

    104092.html&docid=EpkK95kB9hp2dM&w=640&h=512&ei=ykYyTtG0I6PViAKrurnDCA&zoom=1&iact=hc&vpx=1014&vpy=2

    75&dur=4028&hovh=201&hovw=251&tx=137&ty=98&page=1&tbnh=137&tbnw=176&start=0&ndsp=18&ved=1t:429,r:11,s:0&bi

    w=1311&bih=625

    http://inventorspot.com/articles/does_social_media_produce_groupthink_30660

    Groupthink 17

    http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthinkhttp://rebarcamp.com/charlotte/?p=367http://ariane-arianeatu.blogspot.com/http://www.superheronation.com/2011/04/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://www.superheronation.com/2011/04/http://www.superheronation.com/2011/04/http://ariane-arianeatu.blogspot.com/http://ariane-arianeatu.blogspot.com/http://ariane-arianeatu.blogspot.com/http://ariane-arianeatu.blogspot.com/http://rebarcamp.com/charlotte/?p=367http://rebarcamp.com/charlotte/?p=367http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthinkhttp://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthink