groupthink-presentation1
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Groupthink
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History of Groupthink
Groupthink is a concept that was identified by Irving Janis (In the
1972, book Victims of Groupthink)that refers to faulty decision-
making in a group
Groupthink has been used over the years to help understand group
dynamics and why certain groups are successful and others lead to
disaster
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Groupthink is the name given to a theory that was developed by
Irving Janis (1972) to describe faulty decision making that can
occur in groups as a result of forces that bring a group together
(group cohesion)
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Symptoms of
Groupthink
Pressures Toward
Uniformity
Closed-MindednessOverestimation of the
Group
Stereotypes of Out-Groups
Collective RationalizationIllusion ofInvulnerability
Belief in inherentmorality of the group
Self-Censorship
Illusion of Unanimity
Loyalty Pressure
Self-appointed mindguards
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Illusion of Invulnerability
Creates excessive
optimism that encourages
taking extreme risks
The group starts to thinkit always makes the right
decisionsthey can do no
wrong.
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Belief in Inherent Morality
after making many correct decisions the group begins
to overlook the negatives
Members believe in the rightness of their cause and
therefore ignore the ethical or moral consequences of
their decisions
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Collective Rationalization
Group discount warningsand do not reconsider theirassumptions
The group creates
rationalizations such as,We know there iscontrary opinion to thisdecision but weve beenright before in the face ofnegativity and well weright this time too
Groupthink 7
Pre Sep/11 warnings
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Self-censorship Individuals fear
/question if they
might look like a fool
for raising their
concerns. Fear of been laughed
at by the group
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Illusion of Unanimity Does everyone agree with this decision?
Everyone might disagree but everyone thinks thateveryone else agrees
The majority of team members view and judgmentsassumed to be unanimous
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Loyalty Pressure
Team members under pressure not to raise any
contrary opinion against the groups view.
Matt always said here is MR. it wont work
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Self-appointed mindguards
People who protect the leader or group from hearing
disagreeable facts from inside or outside the group toprotect the group cohesiveness
(787-747 leaders)
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How to deal with Groupthink?
Encourage the team members to speak their mind.
Each team member should have a critical evaluation role.
Higher-ups shouldnt express and opinion when assigning a
task to a group
Team members should ask for feed back from trustedmembers from other groups
Invite experts to the group meeting to challenge the group
view and ideas. Second chance meetings where experts get the opportunity
to review and challenge decisions
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Questions?Please dont ask!!! Lets move on
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Back up
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1.Self-censorship where people are frightened of raisingany doubts or asking questions.
2.Illusion of unanimity where the deafening silence istaken as a sign that everyone agrees.
3.Self appointed gatekeepers who make sure that anyinformation contrary to the prevailing point of view doesnot get through.
4.Illusion of invulnerability where people are too optimisticand upbeat and ignore the problem signs, leading topoor risk management and a failure to plan for
contingencies. 5.Rationalization where the group explains away
information or opinions that are contrary to the prevailingpoint of view.
6.Collective conformity where members of the group
pressure anyone dissenting to get into line. 7.Illusion of morality where everyone in the group believes
their decisions are morally correct.
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References http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthink
http://rebarcamp.com/charlotte/?p=367
http://ariane-arianeatu.blogspot.com/
http://www.google.com/imgres?q=groupthink&um=1&hl=en&sa=N&tbm=isch&tbnid=w-
rtKWGROgF0UM:&imgrefurl=http://www.decision-making-solutions.com/Connected_Decisions-group-decision-making-
groupthink.html&docid=_eRu2-
XSZlQRuM&w=200&h=200&ei=sY0vTv2wB8ffiALqgsQr&zoom=1&iact=hc&vpx=200&vpy=239&dur=40&hovh=160&hovw=1
60&tx=86&ty=76&page=6&tbnh=136&tbnw=137&start=91&ndsp=19&ved=1t:429,r:6,s:91&biw=1311&bih=625
http://www.superheronation.com/2011/04/
http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/
http://www.google.com/imgres?q=self-
censorship&um=1&hl=en&sa=G&tbm=isch&tbnid=wBl8FFXr8vIaFM:&imgrefurl=http://www.motifake.com/self-censorship-
censorship-challenge-demotivational-posters-
104092.html&docid=EpkK95kB9hp2dM&w=640&h=512&ei=ykYyTtG0I6PViAKrurnDCA&zoom=1&iact=hc&vpx=1014&vpy=2
75&dur=4028&hovh=201&hovw=251&tx=137&ty=98&page=1&tbnh=137&tbnw=176&start=0&ndsp=18&ved=1t:429,r:11,s:0&bi
w=1311&bih=625
http://inventorspot.com/articles/does_social_media_produce_groupthink_30660
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http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthinkhttp://rebarcamp.com/charlotte/?p=367http://ariane-arianeatu.blogspot.com/http://www.superheronation.com/2011/04/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://spokanepoliceabuses.wordpress.com/2007/11/21/we-will-not-be-silent/we-will-not-be-silent/http://www.superheronation.com/2011/04/http://www.superheronation.com/2011/04/http://ariane-arianeatu.blogspot.com/http://ariane-arianeatu.blogspot.com/http://ariane-arianeatu.blogspot.com/http://ariane-arianeatu.blogspot.com/http://rebarcamp.com/charlotte/?p=367http://rebarcamp.com/charlotte/?p=367http://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthinkhttp://en.wikibooks.org/wiki/Managing_Groups_and_Teams/Groupthink