group research assignment
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Group Research Assignment:National Audit Department
Shairazi AimanAlmuhaimin B. Mohd ZahrinRashida Erni Binti Mamat
Mohd Eusoff B. Husin
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Contents
Conclusions
Suggestion
Evaluation
Implementation of Quality in Practice
Background of Department
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Background
Established during the British Colonial administration in the early 20th Century
The Institution was known as the Audit Office.
When the Federation of Malaya attained its independence in 1957, the post of Director of Audi Malaya was changed to the Auditor General.
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Objective
VisionTo be recognized as a key contributor towards financial management excellence and enhances by the year 2020
Objective
Mission to carry out audit in a professional and independent manner and to produce balanced report to the parliament and state legislatures towards enhancing good governance in the public sector.
To prepare quality and timely Audit Reports to Parliament and State Legislatures
-To manage audit activities efficiently and effectively-To be a model employer
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Corporate Culture
Responsibility
Integrity EspritDe corps
Professionalism
Corporate Culture
Independence
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Client Charter
To conduct audit in a
professional manner in
accordance with
international auditing standards.
To certify financial
statements, issue audit certificates and prepare audit reports within four
months receiving the
annual financial
statements.
CLIENT CHARTER
To prepare balanced audit reports without
any prejudice and bias.
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Implementation of The Quality Practice
Customer satisfaction
provide a framework for continuous improvement
Maintain extensive System inter related
policies
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Standard
Objectives
Processes
Procedures
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Produce the report to ensure the reporting in conformity with the International Auditing Standards
Quality assurance is achieved by in-house audits on a planned and regular basis to confirm that procedures have been correctly followed
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Quality
Quality Policy
Quality Objective
National Audit Department
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Quality
Ensuring the highest quality in the performance of duties by emphasising a good working culture
continuous professional development.
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Quality ObjectivesTo certify Financial Statements, issue Audit
Certificates and prepare Audit Reports within four months of receiving Auditor’s complete Annual Financial Statements.
To complete Financial Management Audits and issue the reports within three months.
To ensure Financial Management Audits of Federal and States Ministries/Departments/Agencies are conducted at least once in three years.
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Quality PolicyThe National Audit Department is
committed to quality and professional auditing and reporting in conformity with International Auditing Standards.
The National Audit Department is committed to continual improvement in its Quality Management System and to review the organization’s Quality Objectives to ensure customers’ expectations are met.
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National Audit Department always deal with the governmental agencies. And produce the report to ensure the reporting in conformity with the International Auditing Standards.
National Audit Department implemented the Audit Rating System based on Accountability Index (AI).
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The objective of AI is to assess the extent of financial management of Ministries, Departments, Statutory Bodies, Local Authorities and Islamic Religious Councils in adhering to the government financial laws and regulations.
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6 steps strategy for identifying customers
SpeculateThe
Results
Takeactions
Checkvalidity
Plan
analyze
GatherInformation
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Evaluation
Leads the customer expectation by gives the commitment and committed to auditing all reports.
Creating the satisfied to the customer it can influenced the great of value, service quality, integrity and the relationship that the department build with the customers.
The indicator of the service quality, department also provide all expertise to ensure all the reports are done within times
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1
The auditors and customer are willingness to cooperate without any problem
2
The departments can interprets all extents financial in all agencies without any complaint from other agencies
3
They will review times to times so that the report are truly authentically without any reflection from the original reports.
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Challenges
Bribe Unfair Redundacy Abuse
bribes is to clean the image of the customer who has bad records in financial management report.
customer or organization will directly point to the auditors because of bad image of the organization
The redundancy financial management report and the customers failing to update the information
Abuse as their really the wants the good report so that they can have a good impression or good track record holders in auditing areas.
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KPI
Improvise
attitudecare
Del
egat
e
Inspection
More systematic
Suggestion
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Conclusion
National Audit Department really cares to the customer By doing the quality possession, the customer will
receive good feedback and learns to improvise steps by steps
Furthermore, also gives the encouragement towards the professional attitude to the workers.
They must accept and takes all responsibility and produce more highly quality and practice its.
Introduce the quality objectives, quality policies and quality product really significance to the department and enhance the credibility, accountability, and transudation as the leading auditing department in country.
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Company
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