group dynamics om @ doms
DESCRIPTION
Group dynamics om @ domsTRANSCRIPT
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Group Dynamics
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Overview
Define “groups” Distinguish between formal and informal
groups Reasons people join groups Four stages of group development Specify group tasks and maintenance
functions
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Formation of groupsA group is more than two persons who interact with
each other in such a manner that the behavior or
performance of one is influenced by the behavior of
the others.
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Two group types
Formal groups (task oriented) Informal groups (social oriented)
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Reasons for group formation
SECURITY SOCIAL ESTEEM PROXIMITY ATTRACTION ORDERED TO
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Four stages of group development
Form stage Storm stage Norm stage Perform stage
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Form stage
First stage – behavior of group members can be described as : DEPENDENT ON DIRECTION MEMBERS ARE POLITE INTRODUCTION AND SHARING OF
INFORMATION STEROTYPING INDIVIDUALS BASED ON FIRST
IMPRESSIONS CONVERSATIONS ARE ABOUT SAFE
ACCEPTABLE TOPICS AVOID DISCLOSURE, FEEDBACK, AND
INTERPRETING NON-VERBALS
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Storm stage
Second stage – behavior of the group can be characterized as: COUNTER-DEPENDENT: EACH GROUP
MEMBER STRONGLY FEELS THE NEED TO TAKE CARE OF HIMSELF/HERSELF DURING THIS STAGE
BID FOR POWER COMPETITIVE RATIONALIZATION CLOSE-MINDED CONFLICT/HOSTILITY CLIQUES ARE FORMED
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Storm stage - continued
UNEXPRESSED INDIVIDUAL NEEDS CREATIVITY SUPPRESSED TRY TO REACH RESOLUTION BY VOTE,
COMPROMISE, OR ARBITRATION
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Norm stage
Third stage – behavior of the group can be characterized as: INDEPENDENT AND CONSTRUCTIVE REAL LISTENING TAKES PLACE ATTEMPTS TO GAIN AND MAINTAIN CONTROL
LESSEN PROGRESS TOWARD OBJECTIVES CREATIVITY BEGINS ROLES IDENTIFIED THE LEADER MAY BECOME SOMEWHAT LESS
IDENTIFIABLE OR NECESSARY TO THE GROUP
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Perform stage
Fourth stage – behavior of the group can be characterized as: INDEPENDENT HIGH GROUP MORALE AND ESPRIT INTENSE GROUP LOYALTY INDIVIDUAL CREATIVITY IS ENCOURAGED DISAGREEMENT IS OK NO CLIQUES GROUP ADOPTS AN IDENTIFICATION SYMBOL
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Adjourn stage
Fifth stage – behavior of the group can be characterized as: LESS TASK ABILITY REGRESSION TO LESS PRODUCTIVE BEHAVIOR SEPARATION, GRIEVING BEHAVIORS RE-DEFINITION TERMINATION OR MINI-DEATH
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Relationship of team maturity and performance
FORM STORM NORM PERFORM ADJOURN
ImmatureInefficientIneffective
MatureEfficientEffective
PossibleFailure
PossibleFailure
PossibleFailure
PE
RF
OR
MA
NC
E
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Stages of team development and associated management challenges
FORMING(Orientation)
STORMING(Internal problem
solving)
NORMING(Growth andproductivity)
PERFORMING(Evaluationand control)
1. Establish structure, rules, communication networks2. Clarify relations and interdependencies among members3. Identify leader roles, clarify responsibility and authority4. Develop plans for goals accomplishment.
1. Identify and resolve interpersonal conflict.2. Further clarify rules, goals, and structural relationships3. Develop participate climate among group members
1. Direct group activity toward goal accomplishment.2. Develop data-flow & feedback systems for task performance.3. Promote more cohesion among group members
1. Leader role emphasis on facilitation, feedback, and evaluation.2. Renewal, revision, and strengthening of roles and group
interdependencies.3. Show of strong motivation toward goal accomplishment
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Summary
IDENTIFY THE WORKING DEFINITION OF A GROUP
IDENTIFY FORMAL AND INFORMAL GROUPS
IDENTIFY THE REASONS PEOPLE JOIN GROUPS
DESCRIBE THE FOUR STAGES OF GROUP DEVELOPMENT