group communication
TRANSCRIPT
PURPOSE OF GROUP
COMMUNICATION
To share and exchange information and ideas
To collect information or feedback on any project/policy/scheme
To arrive at a decision on important matters
To solve a problem which is of concern to the organization as a whole
To discuss the issues related to a particular topic in relation to the group itself or for the benefit of a larger audience
To elaborate upon any work undertaken or research done in order to elicit feedback
GROUP DISCUSSION
Group discussions are widely used in many organizations for decision making and problem solving.
TWO CATEGORIES OF GROUP
DISCUSSION
Organizational Group Discussions
Group Discussions as a part of a Selection Process
GROUP DISCUSSION AS A PART
OF SELECTION PROCESS
Group discussion have become an integral part of most selection processes today.
Characteristics of Group Discussion
Evaluation Components
Knowledge
Communication skills
Active Listening
Clarity of Thought and Expression
Apt Language
Appropriateness of Body Language
APPROACH TO TOPICS AND
CASE STUDIES
Group Discussions Based on a Topic
Group Discussions Based on a Case Study
MEETINGS
INFORMAL PURPOSES
To communicate important or sensitive information
To explore new ideas and concepts
To provide feedback
To present a report
To gain support for an idea, or project
DECISION-MAKING PURPOSES
To reach a decision
To solve a problem
To reconcile a conflict
To negotiate an agreement
To win acceptance for a new idea, plan or system