grooming for success
DESCRIPTION
TRANSCRIPT
GROOMING FOR
SUCCESS
Let’s Talk About….
• House Rules
• Branding YOU for $uccess
• Impressing for $uccess
• Dressing for $uccess
• Principles for $uccess
What a Personal Brand Does
1. Makes you Unique
The ability to be seen as original
2. Makes you Better
Your brand must encourage the belief that you are the best
at what you do
3. Makes you Trustworthy (Authentic)
Your personal brand must be built on truth
Video : Brand Called You
Your 60 Second Commercial
• How are you UNIQUE?
• How are you BETTER?
• How are you TRUSTWORTHY?
Group Discussion
• What are the Benefits of Personal Branding??
Benefits of Personal Branding
• More Customers
• Increases Earning Potential
• Attracts People
• Enhances Credibility
• Greater Recognition
• Improves Promotability
• And Many More
Al Ries
Brand seeks to create a better perception, not a better product…
Creating First and Lasting Impressions
First Impressions
• It takes only max 30 seconds!
• HOW??????
55%How you look
38% Body language
7% Voice and tone
65% customer churn with one bad interaction with employee
How do you make the first impression, the last impression?
Your company's reputation is only as strong as your customer's perception of the last
person with who they worked" –
Anne Warfield
The Etiquette Guide
Etiquette – the forms, manners or standards that are
considered acceptable to society in your personal or
professional life.
• As a professional, socially acceptable behaviors encompass
3 areas we will focus on:
– Greeting etiquette
– Work etiquette
– Life Etiquette
Greeting Etiquette
Greeting Etiquette • Effective handshakes and eye contact
• Introductions
• Introduce the names of the most important people first
• Keep the introductions basic and short
• Clarify relationship with the person
• Always carry extra business cards
• What if you don’t know the names of people you are
introducing?
Handshake
• Importance of handshake
- Part of your first
impression
- It can lead to a
subconscious decision
about you
• Getting it right
- Grip the whole hand
- Shake twice from elbow
- Let go in 3 – 4 seconds
• Protocol of handshaking
-Always stand during an introduction
-Smile and have eye contact with the person
• When to handshake and when not to handshake?
- When to shake hands = depends on the situation
- Shaking hands with the opposite sex = that’s a choice
- Avoid when other persons hands are full
Types of Handshake
VIDEO – Understanding Body Language
Body Language
• Walk briskly
• Hold head up
• Shoulders upright
• Erect posture
• Firm handshake
• Steady eye contact
• Open arms/palms
• Feet dragging
• Head down
• Shoulders drooped
• Weak handshake
• Shifty eyes
• Arms across chest
• Hands in pockets
Work Etiquette • Be punctual!
• Be polite , pleasant and courteous!
• Learn office politics(DON’T take sides)
• Line manager decides wrong or right, not you
• Make your line manager look good!
• Appear professional, always!(dress for your next job)
• Adopt a CAN-DO attitude(accept challenges with a smile)
• Be flexible(cooperate and support employee)
• Give credit to everyone and…
• Don’t differentiate people by position!
Dress to Succeed
Dress Me Up Baby! Class Activity
Group 1: Formal Attire to Office
Group 2: Business Casual Attire to Office
Group 3: Going to an Official Dinner
Group 4: Going for an Interview
Group 5: Going for a Sales Meeting to meet a client
Group 6: Going to meet the President of Ufone
Dress • Use your appearance to your personal and professional
advantage
Formal Business Attire for Men
Class Activity
So now that you know more about the importance of grooming and professionalism, what professional tips would you give to your colleagues on how they can succeed in their careers?
Professional Tips • Live with personal integrity
• Be passionate about what you do
• Don’t gossip
• Work for someone who challenges you
• Work to make your boss look good
• Earn your respect and your promotions through your
competence and relationships
Professional Tips
• Dress to reflect your professionalism
• Stay physically fit. Exercise!
• Value TIME –punctuality (office and deadlines)
• Praise in public, criticize in private
• BE HUMBLE
Let’s Recap All We’ve Learnt!
Understand that you are a
Brand
Start with a SMILE, handshake & eye
contact
Use POWERFUL body language
movements
Dress to IMPRESS
BELIEVE in
yourself
Think, Act &Behave like a WINNER
Be AMBITIOUS about your
future
Show SINCERE interest in
people you meet
Be COURTEOUS & RESPECTFUL to everyone
you meet
SUCCESS
Impressions open doors that position & money cannot