griffin ib7 inppt_19
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Griffin ib7 inppt_19TRANSCRIPT
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Chapter 19 - 1
Chapter 19
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
International Human Resource
Management and Labor Relations
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Chapter 19 - 2
Learning Objectives
• Discuss human resource management in international business
• Detail how firms recruit and select managers for international assignments
• Explain how international businesses train and develop expatriate managers
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Chapter 19 - 3
Learning Objectives
• Discuss how international firms conduct performance appraisals and determine compensation for expatriate managers
• Analyze retention and turnover issues in international business
• Explain human resource issues involving nonmanagerial employees
• Describe international labor relationsCopyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Chapter 19 - 4
International Human Resource Management
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Chapter 19 - 5
Challenges of International Human Resource Management
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Cultural Differences
Legal Systems
Training & Developing
Economic Level
Employee Mix
Compensation
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Chapter 19 - 6Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Strategic HRM
•Corporate
•Business
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Chapter 19 - 7
International HRM Strategic Context
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Recruitment and Selection
Training and Development
Performance Appraisal
Compensation and Benefits
Labor Relations
Organizational Effectiveness
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Chapter 19 - 8
Summary of Discussion
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Chapter 19 - 9
International Managerial Staffing Needs
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Chapter 19 - 10
International Scope
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•Export Department
•International Division
•Global Organization
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Chapter 19 - 11Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Decision-Making
Centralized
Decentralized
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Chapter 19 - 12
Staffing Philosophy
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International Managers
Parent Country Nationals (PCNs)
Host Country Nationals (HCNs)
Third-Country Nationals (TCNs)
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Chapter 19 - 13Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Staffing Models
• Ethnocentric
• Polycentric
• Geocentric
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Chapter 19 - 14
Summary of Discussion
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Chapter 19 - 15
Recruitment and Selection
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Chapter 19 - 16Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Necessary Skills and Abilities for International Managers
The Job
Technical
Functional
Managerial
The Location
Adaptability
Location-Specific
Personal-Qualities
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Chapter 19 - 17
Recruiting Managers
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Pool of Qualified Applicants
Experienced Managers
Recent Graduates
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Chapter 19 - 18Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Selecting Managers
•Competence•Training•Adaptability
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Chapter 19 - 19
Expatriate Failure
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Performance Issues
Cultural Adaptability
Motivation and Interest
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Chapter 19 - 20
Additional Challenges
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•Culture Shock•Repatriation
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Chapter 19 - 21
1. Freedom of Choice
2. Realistic Previews
3. Realistic Expectations
4. Home-Based Mentorship
5. Clear Link to Career Prospects
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Promoting Success
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Chapter 19 - 22
Summary of Discussion
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
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Chapter 19 - 23
Training and Development
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Chapter 19 - 24
Assess Training Needs
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Start-Up Businesse
sEstablished
Businesses
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Chapter 19 - 25
•Programs•Locations•Methods
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Basic Training
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Chapter 19 - 26Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Knowledge Integration
Awareness Assignments
Competence Career Paths
Developing Younger International Managers
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Chapter 19 - 27
Summary of Discussion
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Chapter 19 - 28
Performance Appraisal and Compensation
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Chapter 19 - 29
Assessing Performance
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Individual Performance Feedback
Rewards for Top-Performance
Training and Development Needs
Problem Areas in Assignments
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Chapter 19 - 30Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Assessing Managers
• Goals
• Measures
• Frequency
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Chapter 19 - 31
Compensation in International Business
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Supply and Demand
Status and Requirements
Government Regulations
Living Standards
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Chapter 19 - 32
Compensating Expatriate Managers
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Cost-of-Living Allowance
Foreign-Service Premium
Tax Equalization System
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Chapter 19 - 33Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
An Expatriate Balance Sheet
U.S. Domestic Base Salary
Consumption
U.S. Hypothetical Tax and Social Security U.S. Levels
U.S. Spendable IncomeU.S. Hypothetical Housing
U.S. Auto Purchase
Foreign and Excess U.S. Taxes Paid by Firm
Foreign Service Premium Added by Firm
Excess Foreign Costs Paid by Firm
Taxes Savings
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Chapter 19 - 34
Benefits Packages for Expatriate Managers
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Housing Job-Location
Education Medical Benefits
Travel Allowances Activities
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Chapter 19 - 35
Equity in Compensation
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•Consider Length of Assignments
•Compare Home and Host Country
•Home Country Salary with Adjustments
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Chapter 19 - 36
Summary of Discussion
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Chapter 19 - 37
Retention and Turnover
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Chapter 19 - 38
What Causes Turnover?
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Dissatisfaction with the Job
Better Offers of Employment
Job-Related Transitions
High-Demand Job Skills
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Chapter 19 - 39Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Career Development
Cross-CultureTraining
Exit InterviewsInducements
and Incentives
Turnover Management
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Chapter 19 - 40
Summary of Discussion
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Chapter 19 - 41
Human Resource Issues for Nonmanagerial
Employees
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Chapter 19 - 42Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
Recruiting and Selecting
• Economics
• Planning
• Regulations
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Chapter 19 - 43Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
• Operations• Production
Training & Development
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Chapter 19 - 44
Compensation and Performance Appraisal
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Local Laws Customs
EconomicsCultures
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Chapter 19 - 45
Summary of Discussion
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Chapter 19 - 46
Labor Relations
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Chapter 19 - 47
• Laws• Culture• Society• Economy
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Labor Relations
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Chapter 19 - 48
Collective Bargaining
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Labor and Management
The Role of Government
Types of Agreements
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Chapter 19 - 49
Union Influence
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Industrial DemocracyCodetermination
Social Charter
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Chapter 19 - 50
Summary of Discussion
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Chapter 19 - 51
Chapter 19
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International Human Resource
Management and Labor Relations
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Chapter 19 - 52Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.