gri conference - 27 may - fuster munoz - reporting for smes: learn from small pioneers

Reporting for SMEs: Learn from Small Pioneers

Anna Fuster MuñozHead of Customer ServicesAnna Fuster MuñozHead of Customer ServicesCSR Manager

• RSE.PIME Program = CSR.SME Program

• Funding from the Catalan Government in collaboration with


• Funding from the Catalan Government in collaboration with Consell General de Cambres (representing business sector)

• Main goal: to promote CSR in a pilot group of 30 Catalan SMEs, 2008-2010

• Give tools and procedures to integrate CSR values into business management

• RSE.PIME Program follows the RSE.Coop Program, implementation of CSR in a pilot group of 40 Catalan


implementation of CSR in a pilot group of 40 Catalan cooperatives, 2005-2007

• Financed by Social European Fund

• Collaboration with GRI. Workshops. Development of Pathways. Special edition for Social Economy

• Collaboration now with RSE.PIME Program. GRI member of the Expert Panel

18 Month coaching to each organization

Previous Initial Planning Implementing Closure


1 month 1 month 1 month 12 months 3 months

Selection of the applicants

Diagnosis Action Plan Implentation of the Action Plan

Final diagnosis

Communication/ Reporting

• Global turnover 2009: € 168.228.175

• 1.532 employees


Economic field outcomes

• Integration of CSR into business management

• CSR in the strategic planning (100%)

• CSR policy (83%)

• ethical code (23%)


• ethical code (23%)

• CSR indicators monitoring system (100% )

• Designation of CSR manager (100%)

• 2009 Sustainability Report following the GRI Guidelines (100%)

• Social, environmental and economic criteria for the

supply chain selection process (56%)

Environmental field outcomes

• Monitoring consumption: water, energy, CO2 emissions.

• Waste management

• Environmental good practices communication (90%)

• Specific Operating procedures in different management areas


• Specific Operating procedures in different management areas

(53%). 33% have implemented ISO 14001 or are in process of

implementation

• Examples of actions: efficient driving manual, sustainable

purchasing criteria, sustainable mobility, energy efficiency and

renewable energies, ecological products, reuse of waste

water, biodiversity conservation, etc.

Social field outcomes

• Stakeholder identification and engagement

• Gender equality: policy, work-life balance policies, neutral

language manual, sexual harassment protocols.

• Psycho-social risk assessment


• Psycho-social risk assessment

• Employment of disabled people

• Engagement with local community

• Promotion of corporate volunteer programs

Challenges and opportunities in the reporting process

Opportunities:

• The organization can see its sustainability performance from a global

point of view

• Data gathering allows an objective analysis

• Highlight and communicate some of the good practices they were


• Highlight and communicate some of the good practices they were

already doing

Main Challenges:

• Data gathering: develop the appropriate methodology or software to

gather data in a simple and systematic way

• Stakeholder engagement to define the materiality and contents

• Have the resources (specially time) to keep reporting

If there is a real commitment from the top

management with sustainability

there can be a real performance towards

sustainability


sustainability

Thank you very much

gri conference - 27 may - fuster munoz - reporting for smes: learn from small pioneers

Business