greene county extension center, springfield, mo. presented by david l. burton george deatz, lisa...
TRANSCRIPT
“Using Partnerships, Volunteers and Planning to Bring an Organization
Back from Near Extinction”
Greene County Extension Center, Springfield, Greene County Extension Center, Springfield, Mo.Mo.
Presented by David L. BurtonPresented by David L. BurtonGeorge Deatz, Lisa Bakerink and Harold BenderGeorge Deatz, Lisa Bakerink and Harold Bender
Handouts on our website http://extension.missouri.edu/greene
In keeping with the sustainability vision of our host university we are saving paper and making our handouts available on our website
Introductions• Panelists today are Extension volunteers
– Lisa Bakerink– George Deatz– Harold Bender
Some housekeeping …• You have in front of you a piece of paper
– Please complete your contact information– Tool for asking follow-up questions.– Or if you have an idea on how your organization can
partner with Greene County Extension, please let us know.
• Then at the end class, share with us something you gained during our time together. – We will follow up with you on your comments or questions– We will return to you by mail (in three months) a copy of
this form to remind you of what you learned and wanted to change.
– We will send you a surprise communication tool (ESP).
Overview of our presentation• Offering Greene County Extension as a
case study• We are not perfect and we have not yet
“arrived” at a complete solution• We have built this presentation around 10
reasons businesses and organizations fail
Reasons Organizations go Extinct1. Leaders give up2. Run out of money3. Overconfidence4. Poor strategy5. Disagreeing people6. Burnout7. A stale marketing
message
8. Overreliance On One Customer
9. Disgruntled employees
10. Failure to embrace the digital revolution
Reasons Organizations go Extinct1. Leadership
• Leadership issues occur when:– 1) Lack of proper supervision from superiors (including oversight boards)– 2) Failure to properly delegate – 3) Failure to "inspect what you expect" – 4) Inability to work well and manage others– 5) The wrong person is in the wrong position
Answered by George Deatz
Reasons Organizations go Extinct2. Run out of money
Key take away: Don’t put your organization’s mission at risk by focusing only on fundraising; at the same time, maintain an operational reserve
Answered by David Burton
Reasons Organizations go Extinct3. Overconfidence
• Key take-away: No organization is too big, too old or two important to fail
Answered by Harold Bender
Reasons Organizations go Extinct4. Poor strategy
• Key take-away: Hope is not a strategy
Answered by Harold Bender
Reasons Organizations go Extinct5. Disagreeable people
Key take-away: There are five main reasons for disagreements and conflict: poor communication, different values, differing interests, scarce resources, personality clashes and poor performance.
Answered by Lisa Bakerink
Reasons Organizations go Extinct6. Burnout
Key take-away: financial stress causes employees and volunteers to expend a great deal of emotional capital. Do not underestimate that cost.
Answered by George Deatz
Reasons Organizations go Extinct7. A stale marketing message
Key take-away: get all of your staff and volunteers on the same message, saying the same thing, using the same name and logo in print, and focused on the same messages (no more than three).
Answered by Harold Bender
Reasons Organizations go Extinct8. Overreliance On One Donor or Customer
Key take-away: never let your organization become dependent on just one major donor, organization or customer.
Answered by David Burton
Reasons Organizations go Extinct8b. A subset for us was government relations
Key take-away: “Donor” v. “Public Servant” – this is a different way of looking at the relationship. The implications are request vs. demand, persuade vs. insist, finding common ground, quality and frequent conversations, prompt responses to their requests and providing excellent service.
Answered by David Burton
Reasons Organizations go Extinct9. Disgruntled employees
• Did we have this problem?• Do we have this problem?• How are we managing this problem?
Answered by David Burton
Reasons Organizations go Extinct10. Failure to join the digital revolution
Key take-away: There will be resistence but the answer is to jump in and do it anyway.
Answered by David Burton
Handouts on our website http://extension.missouri.edu/greene
In keeping with the sustainability vision of our host university we are saving paper and making our handouts available on our website
Greene County Extension Center, Greene County Extension Center, Springfield, MoSpringfield, Mo..
David L. BurtonDavid L. Burton
Contact:Contact:(417) 881-8909 or(417) 881-8909 or
Online at extension.missouri.edu/greeneOnline at extension.missouri.edu/greene