green shoots: developing library services for alumni at the university of worcester ann craig: team...
TRANSCRIPT
Green Shoots: Developing library services for alumni at the
University of Worcester
Ann Craig: Team Leader, Community and Partnerships
University of Worcester [email protected]
• Introduction
• Context– University of Worcester– The Hive
• Current services
• Developments
• What next?
Context• Student profile
• 84% undergraduate• 38% over 25 years of age• Professional courses: Education,
Nursing, Midwifery, Therapies
• Strategic values• Inclusion• Contribution to city and region• Partnerships
• Supporting graduates: Newly qualified teachers
The Hive• Partnership project and service between
the University of Worcester (UW) and Worcestershire County Council (WCC)
• Houses the library, Archives and Archaeology Service, plus Worcestershire Hub
• Integrated Library service to support University members and the public
• Offers sets of services before, during and after time at UW – benefits for alumni
Alumni library services• 2009/10: review of alumni offer at UW
– Library offered free borrowing rights• Move to The Hive (July 2012)
– Borrowing rights– Walk-in access– Advice– Automatic registration process
Online guide
• Developed following attendance at Alumni Libraries Forum, December 2013
• Topics include:– Services offered– Quality free web resources– Open Access resources
• http://libguides.worc.ac.uk/alumni
Action plan
• 2014/15– Discussions with other areas of the University– Promotion of current services– Investigating what alumni want – Investigating provision of online resources
Focus groups
• Process• Profile • Outcomes
– Promotion needed - suggestions– Wide range of information needs, may not be research
related• Desire to continue independent scholarship
– Online resources – Reference Group– Feedback for other services
Online resources
• Walk-in access currently + WCC’s online resources
• Investigating licences – which subscriptions allow access
• Authentication issues
Next steps
• Get our message out – including to academic departments
• Gather more views – short survey• Online resources
– Trial – Gather feedback
• Work with NQTs – part of Ofsted inspection, what support do they need?
