Great Railway Journeys of our time - PALET

It’s a mystery train

(and a badly expanded metaphor)

Andy Lloyd

We’re going far away, we’re going for a ridethe PALET project has got a plan if you just come inside

Angehrn’s phases of change adoption

Awareness Interest Appraisal / trial Adoption

Stakeholder Engagement

• Some staff moved straight to the front of the train and wanted to learn to drive;

• Some waited patiently at the stations up ahead;

• Some stayed in the carriages in 2nd or 3rd class;

• … and some got left on the platform.

The change journey• Creating awareness and interest

among the passengers on the train was not difficult to achieve; BUT

• No-one really knew where the destination was; and

• We didn’t know how good the quality of the track ahead was; and

• It was not always clear whether the train had the full support of the stakeholders who owned the track and controlled the signals.

The fundamental problem

The track that supported the development and approval of new programmes …

Ran in a different direction, was of a different gauge, and did not join up with …

the track that supported a programme’s operation

Old Process town

ProcessReview

ProcessRedesign

Turnaround and rescope

Technical spec

Programmeinformation

START

Integration City

JOURNEY’SEND

Factory

The Journey

STOP

Travelogue – the lessons learned

• The journey can be more interesting than the end point;

• You must be prepared to end up at a different destination;

• Make sure all of the technology talks to the other bits;

• Do not underestimate the complexity and the sheer volume of components that you need to help ensure that the train works and keeps on track;

• Keep the train companies, the track providers, and all of the different system engineers with you (i.e. don’t ‘privatise’ the railways);

• Enjoy the ride!

And as for me …

I now travel by bike