grand hyatt melbourne, australia 1 - mastering sap deep into every abstract from every company:...

1 13 - 15 September 2010 Grand Hyatt Melbourne, Australia

Produced by:Supported by:Premier Partner:

3 2 www.masteringsap.com/scm

Hot Topics>100 companies using SAP as a critical technology enabler in their supply chains have collaborated to create the program around these specific Hot Topics

New Feature: Strategic Supply Chain TopicsAugmenting the SAP-centric topics, an exciting addition to this year’s program are ‘big picture’ topics dealing with Business Alignment and Education, Selling Supply Chain, and Sustainability & Corporate Social Responsibility

Meet the Keynote and Visiting International SpeakersWorld-renowned supply chain expert, Dr John Gattorna, leads this year’s line-up that includes Rio Tinto, eBay (USA), Coca-Cola (USA), Pfizer (USA), Royal Mail (UK), Suncor (Canada) and special guest speaker, Steve Moneghetti

Three-Day Program OverviewYour double-page guide to 34 presentations, workshops, sessions and special breakfast discussions in six tracks over three days

View All AbstractsDive deep into every abstract from every company: their tips & tricks, solutions & challenges plus key information on current SAP release and original go-live dates

Dynamic Alignment Workshop“There is no such thing as a single supply chain that does everything. Most companies have three or four major supply chains (or pathways) to their customers. This poses new challenges for IT in particular.”

Analysing Supplier Enablement WorkshopThis workshop will give you a detailed understanding of the supplier enablement solutions that exist today and how they integrate with your existing SAP applications

Ten Compelling Reasons to AttendGet information you won’t get anywhere else, develop professionally and personally and tap into the collective wisdom of seven years of community and connectedness. Someone in this community has the answer to your most pressing business or technical challenge!

PartnersSelected partners who understand the businesses of organisations using SAP and are serious about helping you make the smartest supply chain, IT and business investments

RegistrationRegister online, via email or fax, or over the phone. Take note of the special early bird and group booking rates

04

06

08

10

12

18

19

20

22

23

Contents


Master Data Management Consistent and good quality master data is the key to the efficiency of a business’ supply chain processes. Although many businesses look for a technological solution to master data integrity, that is only one of the answers, the other is proper planning and governance. With a rush of mergers and acquisitions in the past couple of years, inconsistencies in master data have been exacerbated. Companies need to understand how an upcoming merger will affect their master data; who will have governance over the master data and decide upon a standardised data input; balancing the difference between ownership and governance; streamlining and optimisation to reduce lag time and improve efficiency; dealing with ever-changing data; mapping master data between companies and vendors in order to guarantee effective communication and data exchange; recognising the benefits and pitfalls of centralised governance; engaging internal and external users and driving cultural change; adopting an end-to-end training process; what about technology? consider whether implementing Adobe Forms can standardise input; have you looked at portal iViews? SAP’s MDM solution? or assessed third party certified solutions?

Sales and Operations Planning (S&OP) Processes A properly implemented S&OP process routinely reviews customer demand and supply, resources and “re-plans” quantitatively across an agreed rolling horizon. Getting sales and operations to work collaboratively is often vastly easier in theory than practice. There are a number of strategies that companies can employ to make sure everyone is working from the same page. Whether companies can use KPIs and accountability for sales employees, or link S&OP to the financial management plan, they need to use initiative to achieve accurate planning and forecasting; SAP BusinessObjects tools alongside APO and SAP ERP to help manage the S&OP process; which SAP BusinessObjects tools to use when? the importance of equal focus on people, process and tools in your planning philosophy; change management challenges; understanding APO Supply Network Planning, Production Planning and Detailed Scheduling (PPDS) and Global Available to Promise (GATP)- and understanding how well they are integrated with SAP inventory management systems

Planning & Forecasting Successful demand planning and forecasting requires accurate and timely information and sophisticated tools. SAP has a number of products available to assist in this, but it is essential for companies to match the tool to their business situation. Using your historical sales data and identifying key trends in the business; identifying the appropriate forecasting algorithm; incorporating all necessary demand information into the system; consider how the SAP ‘Alert Monitor’, SAP’s Demand Planning (DP) functionality and APO might assist in your planning and forecasting; integrating these tools into ECC; what is the next step after APO and DP?

Reporting Extracting data from your system and monitoring the performance of your supply chain processes is an absolutely invaluable business tool. But with information stored in disparate areas in unrelated formats, achieving accurate reporting can be a minefield. Using the most appropriate standard SAP Reporting and SAP BusinessObjects tools can provide powerful, robust and meaningful information. Engaging users to get real value from reports; standardising reports across a business and getting a consistent look and feel front end; integrating supply chain data from third party tools to extend reporting capabilities - accessing and merging this data with your SAP data; defining supply chain KPIs - learning what to measure and what to do with the results; using reports to assist in your S&OP process

Inventory Management With an accurate inventory system, companies can cut costs, prevent erratic stock levels and properly record and track the flow of materials. SAP offers a number of tools in this area to assist on delivering on customer commitments without carrying excess inventory. How can you get the most out of your system with standard tools and reports? And how can using the exception monitor and KPI functionalities improve your processes? Cultural and technical steps to make Materials Requirements Planning (MRP) work in any sized operation - simultaneously planning manufacturing activities, forecasting delivery schedules and purchasing activities; integrating other stock types such as consignment stock into a company ‘s inventory; properly integrating inventory management into other parts of your SAP system

Contract Management SAP offers a suite of contract management tools ranging from the simple use of outline agreements to execute agreed pricing to the full use of E-Sourcing to assist in sophisticated strategic sourcing projects. Businesses need to match their level of procurement maturity with the appropriate contract execution tools from SAP; understanding where you are and where you are heading in your procurement journey to select the optimum contract management tools to support that position; implementing an integrated contract management solution; comparing the capabilities of E-Sourcing, SAP Supplier Relationship Management (SRM), SAP Contract Lifecycle Management (CLM) and even the Materials Management (MM) purchasing module of SAP ERP for your enterprise contract management; integration points for each tool; the use of outline agreements as service contracts and for vendor evaluation

E-Business and B2B The past decade has seen much activity in the E-Business and B2B spaces, particularly impacting sourcing and procurement. Many companies are realising the benefits of supplier enablement solutions using paperless data exchange and process automation. Choosing the right E-Business solution for your business - are solutions industry specific? mitigating the potential business risk of integration; examining the capabilities of SAP’s Supplier Self Service (SUS) and Supplier Network Collaboration (SNC) tools; integrating these tools into the system; consider how to integrate your order, delivery and invoice documents electronically with your suppliers to deliver business benefits; using Optical Character Recognition (OCR) technology for paper documents; dealing with missing information; the journey necessary to manage all stakeholders during and after implementing such tools

System Integration and Standardisation Through the Global Financial Crisis there has been a rush of acquisition activity which has forced many companies to merge a number of disparate sites and systems into one. Do you really have an appreciation of how an M&A will affect your supply chain? How to create a global process and governance model endorsed by the business; controlling global model enhancements; change management challenges and solutions; getting every business unit’s buy-in; integrating planning between business units and the associated technology platform

Sourcing Solutions Many companies are interested in the advantages that a sourcing solution might provide. SAP presently markets three different solutions that touch upon various aspects of procurement processes. While SAP Supplier Relationship Management (SRM), E-Sourcing and the ERP Materials Management (MM) purchasing module provide many similar features, they also provide markedly different capabilities. Understanding the basic features, functions and footprint; what can each tool do? what can’t they do? Matching a solution to your business requirements and identifying a business case for these technology enhancements

Business Culture Engaging your company in your implementation and systems strategy is absolutely key to any new supply chain system or process. Achieving sleek change management; securing buy-in and installing a sense of ownership in the business and users; building the right team from internal and external sources; implementing an end-to-end training program; updating training materials and making them easily accessible; gaining acceptance from newly incorporated business units after a merger or acquisition; sustaining compliance within the team; engaging the higher echelons of management in your systems and supply chain strategy; creating a fool-proof business case; ‘selling’ the concept and demonstrating Return on Investment (ROI)

Services Procurement There is significant value available to businesses that run robust service procurement processes; evaluating new ways of managing service procurement from the ground up; achieving a simplified user experience and improved process, spend and contract compliance; improving safety performance and reducing costs; collaboration between Procurement, HR and HSE business functions; process integration and performance using recent innovations in ‘cloud computing’; consider using customised outline agreements for service contracts; engaging end users’ influence over both purchasing behaviour and safety performance

Warehouse Management Warehouse management is absolutely crucial to the efficiency of a supply chain. With a proper management system, businesses can cut down on warehouse costs, respond more quickly to demand and provide accurate inventory levels. Examine how SAP’s Warehouse Management System (WMS) can drive your inventory accuracy; consider how technologies like voice picking can improve your warehouse efficiency; achieving almost 100% accuracy with solutions based on inexpensive wireless IP telephones and network-centric speech technologies; achieving seamless integration with SAP ERP; getting key users on board and the role that ergonomics can play in usability

Transportation Transportation is an often expensive, labour intensive and emissions heavy aspect of a company’s supply chain. There are a number of technologies available to assist companies in optimising their transportation systems, providing world class customer service, optimising labour and assets, reducing natural resource consumption and providing employees with a productive and realistic working day; consider Strategic Route Optimisation and Vehicle Space Optimisation solutions; integrating and embedding these technologies into SAP ERP

Rotables and Repairables The ongoing push to increased asset performance at a lower cost is driving a growing need to define and manage rotables (individual repairable items) and repairables (families of repairable items) and track their usage, performance and costs over time. How SAP functional elements are used in orchestra to represent, plan, execute and manage a holistic rotable and repairable management solution; rotable and repairable data representation; production engineering of maintenance tasks; rotable and repairable maintenance planning using SAP’s Inspector’s Workbench; rotable and repairable maintenance execution; rotable and repairable induction in service organisations

Hot Topics

7

Strategic Supply Chain Topics

Business Alignment and EducationUnderstanding how your supply chain really works; considering your contemporary business model post-GFC; finding new ways of responding to customers with your supply chain; examining the ‘dynamic alignment’ model; selecting, nurturing and supporting your people; ensuring you have competent and professional staff acting in accordance with the company’s values, culture and protocols; strategic recruitment - considering non-procurement people for your team; internal development plans; documented processes and guidelines; creating leadership roles; achieving connectivity with other departments within the organisation

This section of the program looks at the bigger picture issues facing supply chain managers and teams.

Positioning business for future growth and globalisation is a must and the following presentations will address these strategic topics:

• It’s Not All About Systems - Selecting, Nurturing and Supporting Your People

• A New Business Model for the Challenging New Times Ahead

• Standardisation and Governance: Driving Business Value

• Selling the Proposition of Procurement Beyond Just Reducing Costs - Into Delivering Higher Value and Generating Revenue

• Re-Aligning Your Business with the Marketplace to Survive the Recession and Beyond

• Sustainable Supply - Includes Local Communities

Selling Supply ChainOne of the biggest challenges facing supply chain professionals is getting management to understand the importance of the discipline. Starting with a self-awareness of the value of supply chain, we must be almost like marketers in our approach to selling the concept and the importance of supply chain. In order to take the larger transformational steps to refocusing the way a supply chain department works, supply chain executives need this stakeholder engagement from the higher echelons of management within any company; creating an incentive of Return on Investment (ROI) for the business; exploring all commercial opportunities; using the SAP reporting functionality to support the initiatives; constantly refreshing the pipeline of ideas for the future

Sustainability and Corporate Social Responsibility Sustainability is fast becoming a top priority for businesses in Australia and around the globe. This change is not only driven by compliance, but most importantly by the customers themselves. Understanding the value of actively managing local supply chains and improved engagement of local suppliers; managing spend and being cognisant of the impact on local communities around the globe; techniques to actively engage with local suppliers; harnessing paperless and emissions control systems within the supply chain

Augmenting the SAP-centric topics, an exciting addition to this year’s program are ‘big picture’ topics dealing with Business Alignment and Education, Selling Supply Chain, and Sustainability & Corporate Social Responsibility.

6 www.masteringsap.com/scm


Executive Chairman, Gattorna Alignment Pty LtdKeynote Presentation: A New Business Model for the Challenging New Times AheadWorkshop: Re-Aligning Your Business with the Marketplace to Survive the Recession and BeyondDr John Gattorna has been working in and around corporate logistics networks and supply chains for over two decades. In the late 80s, disenchanted with the lack of predictive power in the logistics theories and practices of the day, he set out to find a new business model that would better inform the design and operation of enterprise supply chains. It has taken a lot of field work to uncover the secret source he was looking for, but the results of this journey are fully documented in his latest book, ‘Dynamic Supply Chains’. John is one of the most influential contemporary ‘thought leaders’ working in the supply chain domain and many of the best global companies have begun to adopt his ‘dynamic alignment’ model, with significant positive results: a doubling of margins; big increases in sales revenue through increased customer satisfaction; lower cost-to-serve across the board as a result of identifying and eliminating unnecessary over-servicing.

General Manager Spend Management & Process Improvement, Rio Tinto ProcurementKeynote Presentation: Rethinking Services Procurement in Mining: Lessons for Other Spend Categories and IndustriesTrack Presentation: Sustainable Supply - Includes Local CommunitiesIvan Vella has global accountability for the processes and systems for the procurement function and entire purchase to pay process across Rio Tinto. He is also responsible for various initiatives targeting improved management of spend across the Group, while supporting the Head of Procurement with planning and strategy for the function. Ivan’s previous experience has been in business improvement and IT strategy. In particular he has been responsible for leading several major programs driving the application of new business processes and technology to achieve transformational business change including leading the design and rollout of Rio Tinto’s global SAP program and enterprise data warehouse. Prior to Rio Tinto, Ivan worked at Deloitte Consulting in the strategy and technology competency areas and before that he worked in inventory management and production management roles in a light metal manufacturing firm. Ivan has also lectured in operations, supply chain and quality management at the Queensland University of Technology. He has completed a Bachelor of Business and Master of Business specialising in Operations & Quality Management. He has also holds a MBA at the University of Edinburgh and has since studied further at IMD in Lausanne, Switzerland and at AGSM in Sydney.

Head of FM & Property Procurement and Shared Services, Royal Mail Limited (UK)Keynote Presentation: Selling the Proposition of Procurement Beyond Just Reducing Costs - Into Delivering Higher Value and Generating RevenueTrack Presentation: No Surprises - Delivering Visibility, Control and Assurance through Great Information!JumpStart: It’s Not All About Systems - Selecting, Nurturing and Supporting Your PeopleDaniel Cameron comes from a broad commercial background, with 10 years experience including audit, corporate finance and accounting. Since 2001 Daniel’s experience has been centered in the procurement arena, starting as part of the project team implementing e-Procurement at Cable & Wireless. His role expanded to take responsibility for Performance Management globally within procurement. When Daniel joined Royal Mail in Spring 2006, the challenge of transformation was top of the agenda. Daniel and the team are now at the end of a three-year program to make Royal Mail’s procurement operations one of the best in Europe.

Associate Director, Manufacturing Processes ERP, Pfizer, Inc. (USA)Keynote Presentation: Standardisation and Governance: Driving Business ValueTrack Presentation: Getting Past “We’re Different” and Standardising BI Reports Across Your EnterpriseJim Kelly is the global design lead for contract manufacturing and Supplier Network Collaboration for Pfizer, the world’s largest research based pharmaceutical company. Jim’s team is responsible for the design and global model enhancements of the Pfizer SAP contract manufacturing model. Jim led the SAP manufacturing global governance team from 2008 to 2010. Prior to Pfizer’s acquisition of Wyeth in late 2009, Jim was the lead for Wyeth’s manufacturing and sub-contracting business intelligence program, working with Wyeth sites on the cross divisional requirements definition, development, testing and rollout of dozens of analytical and operational BW reports. He was also the business process management lead for multiple Wyeth SAP plant and contract manufacturing deployments. Prior to joining Wyeth in 2005, Jim worked for SAP for 10 years. He also worked in operations for both a biotech and chemical company. He lives in Pennsylvania, USA with his wife and daughters and makes furniture in his spare time.

Applications and Shared Services Manager, eBay Inc. (USA)Track Presentation: How to Evaluate and Choose the Right SAP Procurement SolutionTrack Presentation: Enterprise Contract Management Using SAP Solutions Workshop: Analysing Supplier Enablement Solutions in Conjunction with Your SAP Solution and How to Determine ROI for Such an Implementation Dan Harmon started his career at Motorola in the semiconducter manufacturing area. After numerous jobs in operations, engineering and QA he ended up on the Motorola IT SAP implementation team as a workflow programer. He spent 10 years in IT working on various SAP projects in many different capacities. After leaving in 2005 Dan embarked upon an SAP consulting career that included serving as the SRM practice director at CIBER, Inc. He has managed global development and analyst teams including internal, external and offshore resources. Dan has worked or consulted at many different organisations and his combined experience in manufacturing, engineering and IT provides a unique perspective and approach for system implementation and process automation. He has presented at numerous SAP conferences on various topics and published articles on SAP as well. Presently he is the eBay Production Support Manager for all SAP systems and several non-SAP systems.

Senior Manager, Logistics and Transportation Systems, Coca-Cola Enterprises, Inc. (USA)Track Presentation: How Coca-Cola Enterprises Manages Direct Store Deliveries Using Strategic Route Optimisation and Vehicle Space Optimisation SolutionsTrack Presentation: Automating Employee-Facing Transactions in the Supply Chain Michael (Mike) Jacks manages the Logistics and Transportation Systems Department for Coca-Cola Enterprises Inc., the world’s largest Coca-Cola sales and distribution organisation. He has more than 35 years of business experience within the beverage industry. Mike joined Coca-Cola in 1974 and has held multiple positions with increasing responsibility within the areas of sales, distribution and information technology. Prior positions held include: District Sales Manager, Area Cold Drink Manager, Regional Logistics Manager and Divisional Key Accounts Manager. Mike’s team is accountable for the selection, deployment and project management of supply chain logistics and transportation solutions for the North American Business Unit. Mike is a board member of the Technology Association of Georgia, a member of the Aberdeen Research Group Supply Chain Advisory Counsel and in 1997 was named as one of only five finalists in the international Franz Edelman competition that singles out the best Operation Research (O.R.) project by an organisation.

Manager, Master Data Management, Suncor Energy Services Inc. (Canada)Track Presentation: Central Master Data Management - Can It Really Be Achieved?Track Presentation: Driving Master Data Improvements With SAP Master Data Manager (MDM)Bill Towsley is a mechanical engineer with nearly 30 years of experience in Maintenance & Reliability (M&R) at Suncor Energy Inc. In addition to holding numerous operational and support roles in maintenance, Bill has been involved in the commissioning, operation and decommissioning of every computerised maintenance management system that has been used by Suncor’s oil sands business. This includes Suncor’s more recent adoption (company-wide) of SAP as its enterprise resource planning tool. During the implementation of SAP at Suncor, Bill led the effort to establish M&R master data standards and business processes and led the conversion of legacy data. Naturally, given the level of integration in SAP, Bill became involved with much of the SAP master data, especially supply chain data. When Suncor decided to adopt a centralised master data management model as part of the SAP roll-out, Bill was selected to lead the central master data team and develop it into a core piece of the sustaining organisation.

Guest Keynote Presentation: Reaching Your PotentialAfter winning a Bronze medal in his debut marathon at the 1986 Commonwealth Games, Steve Moneghetti went on to become one of the best marathon runners in the world. He won the full set of marathon medals at the Commonwealth Games; attended four Olympics, finishing in the top ten on three occasions and went to six World Championships winning a Bronze medal in Athens in 1997. He broke the world record for the half marathon three times, holds the one hour world mark for a master (over forty years of age) and recently ran a world age record for 10km on the road running 29min 59.9 seconds to become the oldest person ever to break thirty minutes for the distance. Steve recently retired as Chairman of the Victorian Institute of Sport after a nine year tenure and is the Chef de Mission of the Australian Team for the Commonwealth Games being held in India later this year.

Meet the Keynote & International Speakers

Steve Moneghetti

Michael Jacks

Dan Harmon Dr John Gattorna

Ivan Vella

Bill TowsleyDaniel Cameron

Jim Kelly

10 www.masteringsap.com/scm 11

Conference OverviewSunday Evening JumpStart

Monday Conference Day One

It’s Not All About Systems - Selecting, Nurturing and Supporting Your PeopleLed by: Daniel Cameron - Head of FM & Property Procurement and Shared Services, Royal Mail (UK) & Steve Mardon - Leader - Process Improvement, Rio Tinto Procurement

Registration/Arrival Tea & Coffee/Exhibition Viewing

Conference Opening and Chairperson’s Welcome

Morning Tea & Coffee/Exhibition Viewing

Lunch/Exhibition Viewing

Afternoon Tea & Coffee/Exhibition Viewing

Guest Keynote Presentation: Reaching Your Potential - Steve Moneghetti

Mastering Supply Chain Management with SAP Community Networking Cocktail Party Sponsored by Eventful Management

TRACK A

Getting Past “We’re Different” and Standardising BI Reports Across Your EnterpriseJim Kelly - Associate Director, Manufacturing Processes ERP, Pfizer, Inc. (USA)

Central Master Data Management - Can It Really Be Achieved?Bill Towsley - Manager, Master Data Management, Suncor Energy Services Inc. (Canada)

How to Evaluate and Choose the Right SAP Procurement SolutionDan Harmon - Applications and Shared Services Manager, eBay Inc. (USA)

No Surprises - Delivering Visibility, Control and Assurance through Great Information!Daniel Cameron - Head of FM & Property Procurement and Shared Services, Royal Mail Limited (UK)

Opening Keynote Presentation: A New Business Model for the Challenging New Times AheadDr John Gattorna - Executive Chairman, Gattorna Alignment Pty Ltd

Keynote Presentation: Rethinking Services Procurement in Mining: Lessons for Other Spend Categories and IndustriesIvan Vella - General Manager Spend Management & Process Improvement, Rio Tinto Procurement

17.00

08.00

08.45

13.25

16.10

16.45

17.45

11.40

14.25

12.35

15.20

09.00

10.00

TRACK B

Joined at the Hip - Cement Australia and Hanson B2B - Siamese TwinsTony Di Trapani - Business Process Solutions Manager, Cement Australia Pty Ltd & Ian Horn - Business Systems Analyst, Hanson Construction Materials Pty Ltd

The Future Direction of Sales and Operations Planning in SAPMartin Burke - Senior Managing Principal, SAP Australia Pty Ltd

Automating Employee-Facing Transactions in the Supply Chain Michael Jacks - Senior Manager, Logistics and Transportation Systems, Coca-Cola Enterprises, Inc. (USA)

Integrated Use of APO Driving the S&OP Process in National FoodsMark Golley - General Manager S&OP - Beverages, National Foods Limited

TRACK C

Using SAP to Achieve Procurement MasteryKaren White - Senior Manager, Sourcing & Procurement Business Solutions, Accenture Australia Ltd (Management Consulting - Supply Chain Management)

Making Warehouses and Logistics More Efficient Through Voice PickingPaul Phillips - Business Development Manager (Australia & New Zealand), LXE Pty Ltd

Managing Complex Procurement in Public Sector - IBM Local Government Template SolutionSankar Murugan - Australia & New Zealand Advisory Lead, SAP Supply Chain Management, IBM Global Business Services

Easy Rotable and Repairable Management with SAPChris Dippenaar - Solution Architect, HCL Axon Solutions Pty Ltd

Tuesday Conference Day Two

Wednesday Workshops




Mastering Supply Chain Management with SAP Conference Close

TRACK A

Enterprise Contract Management Using SAP SolutionsDan Harmon - Applications and Shared Services Manager, eBay Inc. (USA)

How Coca-Cola Enterprises Manages Direct Store Deliveries Using Strategic Route Optimisation and Vehicle Space Optimisation SolutionsMichael Jacks - Senior Manager, Logistics and Transportation Systems, Coca-Cola Enterprises, Inc. (USA)

Sustainable Supply - Includes Local CommunitiesIvan Vella - General Manager Spend Management & Process Improvement Rio Tinto Procurement

Driving Master Data Improvements With SAP Master Data Manager (MDM)Bill Towsley - Manager, Master Data Management, Suncor Energy Services Inc. (Canada)

Breakfast Session 1: Inventory Optimisation Round Table DiscussionLed by: Anthony Hawkins, Independent Supply Chain Thought Leader

Workshop 1: Re-Aligning Your Business with the Marketplace to Survive the Recession and Beyond Dr John Gattorna, Executive Chairman, Gattorna Alignment Pty Ltd

Keynote Presentation: Standardisation and Governance: Driving Business ValueJim Kelly - Associate Director, Manufacturing Processes ERP, Pfizer, Inc. (USA)

Closing Keynote Presentation: Selling the Proposition of Procurement Beyond Just Reducing Costs - Into Delivering Higher Value and Generating RevenueDaniel Cameron - Head of FM & Property Procurement and Shared Services, Royal Mail Limited (UK)

08.00

08.00

10.00

12.25

15.15

16.45

10.40

11.35

13.30

14.25

09.00

15.45

TRACK B

SAP Warehouse Management System (WMS) - Getting Your Inventory Basics RightJonathan Pickard - Project Manager, Fonterra (New Zealand)

Achieving Accurate Inventory in Any Sized Operation with Material Requirements Planning (MRP)Tim McLain - National Supply Chain Manager, OneSteel Distribution - Sheet, Coil & Aluminium & Tim Reid - SAP Manager, Rittal and Phoenix Contact Australia

Access More Supply Chain Data to Extend Your Reporting CapabilitiesPierre Cassano - Principal BI Consultant, SAP Australia Pty Ltd

Initiating Culture Change in Supplier and Operations Relationship Through Invoice AutomationCor van der Scheer - Manager, Procurement Systems & Processes, Transfield Services (Aust) Pty Ltd

Breakfast Session 2: Demand Planning and Forecasting Round Table DiscussionLed by: Silvio Sella, Senior Solution Advisor (SCM) - SAP Australia Pty Ltd

Workshop 2: Analysing Supplier Enablement Solutions in Conjunction with Your SAP Solution and How to Determine ROI for Such an Implementation Dan Harmon - Applications and Shared Services Manager, eBay Inc. (USA)

TRACK C

Taking Control of Master Data - Achieving Master Data Integrity by Centralising Control, Addressing Change Management Issues and Training StaffBarbara Hoogedeure - IT Business Analyst, Orica Chemicals

Enabling Reporting and Analytics for Your Supply ChainGeoff Armstrong - National Service Line Lead Business Intelligence & Pascal Renet - National Service Line Lead Supply Chain, Plaut IT Australia Pty Ltd

Eliminate Duplicate SAP Master Records - Addressing a Big Problem, One Simple Solution at a Time Ranjan Bakshi - Director of Sales, MasterDataOnline by Prospecta Software Australia Pty Ltd

Outline Agreements - Can They Be Used for Service Contracts?Graham Johnston - SAP Logistics Administrator, Macquarie Generation

11.00


Sunday 12th SeptemberPre-Conference JumpStart Session: It’s Not All About Systems - Selecting, Nurturing and Supporting Your People

Although from vastly different industries, as internal service providers the supply chain and procurement teams at Royal Mail (UK) and Rio Tinto (Australia/Global) are both very conscious of meeting the needs and demands of their customers. This includes ensuring that they have competent professional staff that act in accordance with their values, culture and protocols and that they are capable of managing their customer engagement and relationships effectively.

Some of the things these two organisations have done towards this are:

• Viewed procurement as a skill/method which can be taught and focusing on the type of person brought in

• Focused recruiting 50% of the team from outside of a procurement background - a large number from outside the organisation completely. Non supply chain or procurement people ‘test’ the status quo and inject new ideas

• Internal development program in conjunction with CIPSA where staff can study towards formal qualifications with the companies’ support and funding

• Documented and published processes that global staff can follow - to deliver a consistent service and approach - developing eLearning modules, process documentation and built process requirements into the systems

• Consulted customers and identified improvement opportunities for their services - this has resulted in a great deal of effort and improvements in stakeholder engagement and communications approach - in particular around the way they manage contracts and involve and inform the stakeholders on contract performance & key events

• Create leadership roles that focus on managing the relationship and delivering the services to their customers

• Internal team members from within the business but outside of the procurement or supply chain function, know the organisation and have great connectivity with stakeholders in other departments - a must

Join Daniel Cameron (Royal Mail Limited) & Steve Mardon (Rio Tinto Procurement) in an interactive hour long discussion about some of these initiatives that they and their organisations have put in place in order to attract, retain and develop their people. The session will encourage discussion and audience participation, so please bring along your ideas and questions, ready to get involved.

17.00

How to Evaluate and Choose the Right SAP Procurement Solution

SAP presently markets three different solutions that touch upon various aspects of procurement processes. While SAP Supplier Relationship Management (SRM), E-Sourcing and the ERP Materials Management (MM) Purchasing module provide many similar features, they also provide markedly different capabilities. Come to understand these similarities and differences from an unbiased third party perspective.

• Gain a high level understanding of the basic features, functions and footprint of SAP SRM, SAP E-Sourcing and SAP ERP Materials Management (MM) purchasing module

- What is it?

- What can it do and not do?

- What does it do well and not so well?

• Explore the similarities of each solution

• Discover the limitations of each solution

• Understand which solution is best for your organisation

Dan Harmon - Applications and Shared Services Manager, eBay Inc. (USA)

SAP release: ECC 6.0 Original go-live date: June 1998


12.35

13.25

Automating Employee-Facing Transactions in the Supply Chain

Coca-Cola Enterprises (CCE) was the first to deploy a VoIP approach for voice-enabled logistics solutions, breaking from traditional client-side topologies based upon proprietary voice technologies. CCE collaborated with SAP, Cisco and Datria to create a third generation solution based on inexpensive wireless IP telephones and network-centric speech technologies. With this innovative solution, CCE is achieving almost 100% accuracy in order fulfilment while improving productivity through the elimination of redundant processes.

A key breakthrough to CCE was implementing a solution that established voice as an enterprise-wise resource, consistent with its investments in SAP enterprise SOA and Cisco SONA. CCE is now able to use voice technology as an enterprise solution resource for all forms of mobile workers, whether inside or outside the four walls of the enterprise.

• Business challenges

• Industry trends

• Voice Picking at CCE and other uses of voice technology at CCE

• System and equipment reliability

• Key challenges

• Business benefits

Michael Jacks - Senior Manager, Logistics and Transportation Systems, Coca-Cola Enterprises, Inc. (USA)

SAP release: ECC 6.0Original go-live date: May 1998

Managing Complex Procurement in Public Sector - IBM Local Government Template Solution

Procurement in local government organisations is a major function in terms of high budget value. There is an increased need on the controls in place for the public money, standardised processes and regulatory compliance and reporting. SAP Procurement for Public Sector (PPS) supports such complex procurements. This is relatively a new solution in the country and IBM is leading the implementation of SAP PPS across a number of implementations across the globe, leveraging the Local Government Template Solution. This presentation will cover:

• What is complex procurement?

• SAP PPS - key functionality

• Pre-requisites for implementation

• IBM Local Government Template Solution

• Case studies/project highlights

Sankar Murugan - Australia & New Zealand Advisory Lead, SAP Supply Chain Management, IBM Global Business Services

Monday 13th September

Opening Keynote Presentation: A New Business Model for the Challenging New Times Ahead

The Global Financial Crisis (GFC) demonstrated that contemporary financial models are broken. So too are the business models on which our supply chains are based, although for different reasons. The new ‘connected’ world has caught up with us and we must find new ways to respond to customers, faster and more cost-effectively.

The ‘dynamic alignment’ model has been under development and field testing conducted for the last two decades and is now at the point where some of the best companies in the world are applying its principles to the design and operation of their supply chains.

This presentation will describe the new model, how it works and the expected outcomes. It involves taking a cross-functional view of the world and merging such disciplines as customer buying behaviours, operational strategies, internal cultural capability and leadership styles, all under the one corporate roof. And the model applies equally well to SMEs and multi-billion dollar corporations. Watch this space.

Dr John Gattorna - Executive Chairman, Gattorna Alignment Pty Ltd


Registration/Arrival Tea & Coffee/Exhibition Viewing

Conference Opening and Chairperson’s Welcome

08.00

08.45

09.00

10.00

11.00

Keynote Presentation: Rethinking Services Procurement in Mining: Lessons for Other Spend Categories and Industries

Rio Tinto globally spends more than five billion US dollars annually on services ranging from consultants to mechanics and electricians. A significant proportion of this is consumed on sites where the company strives to improve the safety performance of non-employee labour. In 2009 Rio Tinto started evaluating a new way of managing this significant segment of its spend from the ground up.

The project demanded extensive collaboration between three major functions: Procurement, HR and HSE to achieve a level of process integration and performance not previously seen in the mining industry. The solution depends on recent innovations in ‘cloud computing’, tight integration with the SAP platform and a growing focus on managed service provision. The value for the business has been substantial, delivering benefits in the following areas:

• Simplified user experience and improved process compliance

• Improved safety performance

• Reduced costs to both Rio Tinto and it’s suppliers

• Improved management of spend and contract compliance

Through a new approach to engaging end-users Rio Tinto can achieve influence over both purchasing behaviour and safety performance. This is another example where a step change in business performance can be achieved through integrating procurement more closely with other functions, in this case, human capital management. This presentation will walk through the specific solution and learnings but also flag general take-aways for buying channels for spend categories.

Ivan Vella - General Manager Spend Management & Process Improvement, Rio Tinto Procurement


Getting Past “We’re Different” and Standardising BI Reports Across Your Enterprise

Pfizer realised that different sites and operating units were using different local BW reports to essentially manage the same things. There were multiple reports with the same title, but form and metrics differed and were not documented. New users had no easy way to find a report and then determine where the data was coming from. The Pfizer BI project:

• Users from a dozen manufacturing plants were brought together to define and agree on what they needed

• Enlist those same users to work together in small teams to define the detailed functional reporting requirements

• Work with the BI technical team to develop, test and roll out the harmonised reports across the enterprise

• The result: a user community with strong buy-in to the solution, utilising reports defined and championed by the global user community

Jim Kelly - Associate Director, Manufacturing Processes ERP, Pfizer, Inc. (USA)

SAP release: ECC 6.0; EP 4; BI 7.0Original go-live date: January 1999

Joined at the Hip - Cement Australia and Hanson B2B - Siamese Twins

Two organisations, 220 orders per day turning into 220 deliveries per day resulting in 6000 invoices per month . We have extended the typical customer-supplier relationship to now being joined at the hip from a process and integrated technical perspective.

We both using SAP and XI and have integrated our independent order, delivery and invoicing into one shared process and shared accountability, exchanging at least 40,000 iDocs/ XML messages a month.

• Why do this thing called “B2B”? - proving the hype, delivering business benefits while accepting the business risks

• Technology - “the easy bit” - SAP to PI to SOAP to PI to SAP using basic iDoc formats where appropriate

• Process - “the difficult bit” - overcoming the challenges of fragmented processes and the people issue

• Shared experiences of being Siamese twins - problem resolution and system outages

• Where to from here for both of us

Tony Di Trapani - Business Process Solutions Manager, Cement Australia Pty Ltd & Ian Horn - Business Systems Analyst, Hanson Construction Materials Pty Ltd

Cement Australia Pty LtdSAP release: ECC 6.0Original go-live date: November 1997

Hanson Construction Materials Pty LtdSAP release: SAP R/3 4.7Original go-live date: May 2000

Using SAP to Achieve Procurement MasteryProcurement masters have a cost to procure that is half as high as that of low performers and yet provide 30% higher savings. Accenture has undertaken extensive research across all industry sectors to determine the commonalities between sourcing and procurement masters, highlighting the specific practices and organisational characteristics that make a difference. In this presentation you will learn more about these practices and explore how SAP can be used to embed them within your organisation.

• Background: an overview of the procurement mastery research and its approach

• Findings: discussion of the key themes emerging from the research and specific practices that differentiate the masters

• The role of SAP: how SAP can be used to embed these practices

• Case studies: examples of how companies are using SAP as a mechanism to achieve procurement mastery

Karen White - Senior Manager, Sourcing & Procurement Business Solutions, Accenture Australia Ltd (Management Consulting - Supply Chain Management)

11.40

TRACK A TRACK B TRACK C



Tuesday 14th September Breakfast Session 1: Inventory Optimisation Round Table DiscussionCome and join in with your peers in a focus group covering inventory optimisation. Bring your thoughts, ideas and questions and join us for a croissant and some coffee and participate in the discussion around:

• Delivering on customer commitments without carrying excess inventory• How can companies cut costs and prevent erratic stock levels? • Getting the most out of your current system with standard tools

and reports • Understanding Materials Requirements Planning (MRP)• How can the exception monitor and KPI functionalities improve your

processes? • Properly integrating inventory management into other parts of your

system • How to integrate other stock types such as consignment stock into a

company’s inventory?

Led by: Anthony Hawkins, Independent Supply Chain Thought Leader

08.00 Breakfast Session 2: Demand Planning and Forecasting Round Table DiscussionCome and join in with your peers in a focus group covering demand planning and forecasting. Bring your thoughts, ideas and questions and join us for a croissant and some coffee and participate in the discussion around:• Analysing historical sales data and identifying key trends• Identifying the appropriate forecasting algorithm i.e. univariate forecasting,

causal analysis or composite forecasting?• Incorporating all necessary demand information like promotions, product

lifecycles or other events to drive a consensus forecast• How can the ‘Alert Monitor’ improve your process?• Understanding the capabilities of SAP’s Demand Planning functionality

and associated implementation considerations• Integrating APO and ECC - how to get the best out of the APO Core Interface• Reporting options available• We have implemented APO - DP….what’s next?

Led by: Silvio Sella, Senior Solution Advisor (SCM) - SAP Australia Pty Ltd


Keynote Presentation: Standardisation and Governance: Driving Business Value

In late 2009, Pfizer acquired Wyeth, creating the world’s largest research based pharmaceutical company. In 2010, Pfizer launched a global ERP project to deploy SAP to all markets that Pfizer operates in, as well as the manufacturing plant network. Since the Wyeth acquisition, 17 plants and a number of markets are already running on their single SAP ECC and APO instances.

Walk through a real world example of how the model has successfully been administered for Pfizer manufacturing using:

• A Global Process Model endorsed by the business

• Documented processes

• A global governance process sponsored by senior leadership, controlling all global model enhancements

• Business case justification for enhancements

• Business involvement in all decisions

Jim Kelly - Associate Director, Manufacturing Processes ERP, Pfizer, Inc. (USA)

SAP release: ECC 6.0; EP 4; APO 5.1Original go-live date: January 1999

Enterprise Contract Management Using SAP Solutions

SAP provides a number of different contract management tools such as E-Sourcing, SAP Supplier Relationship Management (SRM), SAP Contract Lifecycle Management (CLM) and even the Materials Management (MM) purchasing module of SAP ERP.

Understand these contract tools and processes from an enterprise perspective and leave with the knowledge of how to implement an integrated contract management solution.

• Basic contract functions and features of each SAP solution

• Similarities of each contract solution

• Differences of each contract solution

• What is the enterprise contract perspective?

• What are the integration points?



10.00

10.40

09.00

SAP Warehouse Management System (WMS) - Getting Your Inventory Basics Right

Fonterra has embarked on a program of work to build large centralised packing plants to simplify the exporting of products. The current inventory management system did not meet the requirement so having evaluated a number of various solutions, the business decided to implement the SAP WMS. The new WMS supports the future direction of the business and its deployment of the operational efficiency (OE) program. Other successes include driving inventory accuracy and attainment to plan, enabling granular scheduling, supply chain flexibility, adherence to process and helps get the basics right. With the new system in place, Fonterra’s efficiency gains have doubled and the company is able to plan three weeks into the future.

• Vision of the future and framing the need for change - forming a business case

• Building a quality team - leveraging key internal and external resources

• Getting the key users on board and driving change from the business

• Doing the basics right - the first time

• Where to from here - you are only as good as the last deployment

Jonathan Pickard - Project Manager, Fonterra (New Zealand)

SAP release : ECC 6.0Original go-live date: October 2004

Taking Control of Master Data - Achieving Master Data Integrity by Centralising Control, Addressing Change Management Issues and Training Staff

The integrity of master data at Orica Chemicals was less than desirable with most of the company’s users having access to create and change data directly into SAP. Whilst people could quickly create and change materials, their limited knowledge of master data and the impact of their actions, resulted in a lack of data integrity. The result was a general lack of trust in the master data and reporting, not to mention broader business impacts. As a chemicals company the importance of having accurate master data was integral to maintaining safety requirements.

The company then embarked on a step-process to take control of the master data, including centralising the process by using Master Data Co-ordinators in each business unit.

Find out how we identified the correct people to take on the role, the SAP access changes required, the cultural and process changes, the training delivered and the results achieved.

• Undesirable data that lacked integrity - what it meant t o the business

• Change management vs. the hard line approach

• Identify appropriate resources, processes and develop training documentation

• Education/knowledge transfer to users and ongoing support

• Controlled data and what that means in business terms

Barbara Hoogedeure - IT Business Analyst, Orica Chemicals

SAP release: ECC 6.0Original go-live date: June 1998

Central Master Data Management - Can It Really Be Achieved?

Suncor Energy (now the largest Canadian oil and gas company) attempted to implement centrally managed master data. Four years later the recent merger with Petro-Canada provides an opportunity for insight and retrospective into the concept and the practice of a central “back-office” function to help manage, maintain and govern SAP master data.

• The general concept: a service-oriented central group

• Defining the scope of management, maintenance and governance

• Balancing the difference between ownership and governance

• Aligning the central group to the goals of the businesses

• Data entry vs. process understanding

• Streamlining and optimisation to reduce lag time and improve efficiency

Bill Towsley - Manager, Master Data Management, Suncor Energy Services Inc. (Canada)

SAP release: R/3 4.7 Original go-live date: January 2006

No Surprises - Delivering Visibility, Control and Assurance Through Great Information!Getting the balance between having a simple intuitive system and one which can provide powerful, robust, meaningful information is a consistent challenge. Users need to feel engaged and management teams need to educate themselves on the relevance of the information provided. Getting this dynamic working well will allow a procurement team to demonstrate phenomenal delivery with robust assurance.Royal Mail Group Procurement has completed it’s 3 year journey to develop a highly skilled procurement team, together with world class processes and underpinned by great technology (Top 3 in 3)! The exploitation of procurement systems has been a key plank to the success of the procurement transformation and has culminated with the final phase of the E-Sourcing deployment.• Drivers and business case behind the technology

enhancements• Functionality for both team and management team• View of the management information available• The project, benefits and management

functionality which underpins the delivery assurance capability

• The perception and opinions of the various stakeholders of the system

Daniel Cameron - Head of FM & Property Procurement and Shared Services, Royal Mail Limited (UK)SAP release: ECC 6.0Original go-live date: June 1998

14.25

15.20

The Future Direction of Sales and Operations Planning in SAP

Sales and Operations Planning (S&OP) is an important topic for most businesses operating a supply chain in one form or another. There are various ways the SAP toolset has been used to drive the S&OP function. Since the acquisition of Business Objects by SAP, another choice for the executive level user is available and this presentation will cover the role that the SAP BusinessObjects suite of products can play in this process alongside APO and ECC to run the S&OP process.

• Consider the roles that the various tools within SAP BusinessObjects can play in the process

• What role does APO and/or ECC play in this process?

• How the overall solution can work together to close the loop between S&OP and supply chain planning

Martin Burke - Senior Managing Principal, SAP Australia Pty Ltd

Integrated Use of APO Driving the S&OP Process in National Foods

In April 2009, after a six month end-to-end review of the use of planning processes and tools in National Foods, following the integration of Dairy Farmers, the Senior Leadership Team endorsed a change management program to develop and use the S&OP process as the cornerstone of integrated planning and APO/ECC6 as the technology platform to facilitate/enable change.

• Brief history of APO/ECC6 in National Foods and the challenges of integrating Dairy Farmers version of APO/SAP R3, following it’s acquisition in November 2008

• The planning philosophy at National Foods and the importance of equal focus on people, process and tools

• The change management challenges and approach. Our successes, failures and learnings

• How APO has enabled change in the S&OP process at National Foods

• Where to from here? How to maintain the momentum?

Mark Golley - General Manager S&OP - Beverages, National Foods Limited

SAP release: ECC 6.0; SCM 5.0Original go-live date: April 2007

Making Warehouses and Logistics More Efficient Through Voice Picking

Voice-directed picking solutions have come a long way over the past ten years. Thanks to continual improvements in its capabilities, such as being able to better “hear” workers voices and screen out background noises, coupled with a quick payback and as much as a 50% reduction in errors, the use of voice technology has become common in today’s distribution warehouses.

Companies switching to voice picking are reporting increased productivity and accuracy, as well as finding a solution that is ergonomically better for its employees. Depending on the solution that is replaced by voice picking, the ROI is usually less than a year. Some users have even realised a ROI within a few months.

One of the principal benefits of the TopxVox voice picking system offered by Gamma Solutions is its ability to connect directly to SAP without middleware.

• Direct connection to SAP over Web SAP Console • Application logic lies in SAP• Development only on server side (SAP/ABAP)• 100% online connection • Dialogue changes may be done by the customer• Quick initial training with SAP voice properties

Paul Phillips - Business Development Manager (Australia & New Zealand), LXE Pty Ltd

Easy Rotable and Repairable Management with SAP

Find out how SAP functional elements are used in orchestra to represent, plan, execute and manage a holistic rotable and repairable management solution. This presentation and demonstration is based on experience gained from successful SAP Enterprise Asset Management (EAM) program implementations.

• Rotable and repairable data representation

- Configuration control

- Using variant configuration to perform allowed vs. actual configuration checks

• Production engineering of maintenance tasks

- Hierarchical and executable task list usage

- BOM integration

- Using variant configuration to perform task applicability

• Rotable and repairable maintenance planning using an Inspector’s Workbench

• Rotable and repairable maintenance execution

- Using an Electronic Work Instruction (EWI)

- Using subcontracting

• Rotable and repairable induction in service organisations

Chris Dippenaar - Solution Architect, HCL AXON Solutions Pty Ltd

16.45

16.10

17.45

Guest Keynote Presentation: Reaching Your Potential - Steve Moneghetti


Mastering Supply Chain Management with SAP Community Networking Cocktail Party Sponsored by





How Coca-Cola Enterprises Manages Direct Store Deliveries Using Strategic Route Optimisation and Vehicle Space Optimisation Solutions

Due to enormous growth (from 13,000 vehicles in 1986 to 54,000 today) we needed to better optimise product delivery. The distribution of products from the distribution centres (depots) to retail outlets is called the Direct Store Delivery (DSD) model. Important motivations are that the beverage industry has become very competitive and that CCE wants to provide world-class customer service, optimise its labour and assets, reduce natural resource consumption and provide its employees with a productive but realistic working day. These goals have been achieved by the implementation of LEO SRO (Strategic Route Optimisation) and VSO (Vehicle Space Optimisation) solutions which are fully integrated into SAP R3. Learn how CCE leveraged this solution to significantly reduce annual delivery costs.

• What is LEO? The SAP integrated LEO process and benefits

• Review of project deployment efforts and system customisation

• Understand how SAP leveraged CCE’s load building knowledge to help design the VSO component of LEO

• Discussion on the 1st generation ‘integrated’ and the 2nd generation ‘SAP embedded’ solutions

• Understand how the software works with different pallet and vehicle types

• The CCE change management methodology used for sustainability and continuous improvement

• Step through the LEO design and functionality

Michael Jacks - Senior Manager, Logistics and Transportation Systems, Coca-Cola Enterprises, Inc. (USA)

SAP release: ECC 6.0Original go-live date: May 1998

Driving Master Data Improvements With SAP Master Data Manager (MDM)

Suncor, the largest Canadian oil and gas company, has implemented SAP’s Master Data Manager (MDM) to improve the efficiency and effectiveness of internal customer requests for master data changes. Having established a centralised master data management function, the objective was to streamline the request process, providing validation against current SAP reference data and to eliminate data transcription into SAP.

• Starting big: tackling the material master first

• MDM standard content vs. the SAP material master

• Things to consider using Adobe forms or portal iViews

• Adding workflow to further streamline the request process

• Using MDM to integrate vendors and customers with non-SAP applications

• Adding SAP BusinessObjects and Business Services to enhance functionality

Bill Towsley - Manager, Master Data Management, Suncor Energy Services Inc. (Canada)

SAP release: R/3 4.7 Original go-live date: January 2006

Closing Keynote Presentation: Selling the Proposition of Procurement Beyond Just Reducing Costs - Into Delivering Higher Value and Generating Revenue

In 2007 Royal Mail Procurement embarked on a transformation to be one of the Top 3 procurement departments in Europe in three years. With the basics of delivering savings progressing well, they set out to stretch themselves even further and fundamentally refocus the way they operated. The next step was to get into the higher echelons of value delivery: demand challenge and transformation/revenue generation. Overall creating a ‘pipeline’ of initiatives for the future.

A key requirement for the successful implementation of the above is an enhanced level of stakeholder management as the more advanced initiatives require increased collaboration with the internal customers to deliver these more transformational programmes, but with the incentive of a step change in terms of Return On Investment. Finally, through the effectiveness of the above two aspects of the team, Royal Mail’s aspiration is to ‘sell’ their procurement services to other organisations initially within the UK public sector.

This presentation will cover how they:

• Brought together the Procurement team with their stakeholders from across the business, as well as external subject matter experts; in a three day planning event to explore all commercial opportunities available and to gain their buy in and support to pursue

• Harnessed the power of their SAP reporting system to capture all the initiatives both current and future to provide a comprehensive forward looking view of their initiative pipeline reported by all dimensions e.g. business unit, stakeholder, category

• Constantly refresh and ‘top up’ the pipeline with the ideas for the future, allowing a dynamic evolving pipeline to report an up to the minute view of what the supply chain team was delivering

• Use all of the above to gain C-level sponsorship of key value themes’ e.g. outsourcing, policy changes, partnerships; facilitated via the Quarterly Strategic Procurement Council (QSPC)

Daniel Cameron - Head of FM & Property Procurement and Shared Services, Royal Mail Limited (UK)

SAP release: ECC 6.0Original go-live date: June 1998


Mastering Supply Chain Management with SAP Conference Close

Sustainable Supply - Includes Local Communities

While the global economy continues to develop, business understanding of the value of actively managing local supply chains is still not fully leveraged. There is significant opportunity for real benefit from improved engagement of local suppliers.

Rio Tinto operates in various geographies globally ranging from developing economies such as Madagascar and Guinea to major cities such as Salt Lake City in the United States. In all cases managing its spend while being cognisant of the local community impacts is critical. However active engagement of Rio Tinto’s local suppliers also offers real value and the potential to mitigate the growing challenges of cost and agility.

Rio Tinto’s focus in this area has now developed into a structured approach which is leading to improved engagement of our local suppliers. This presentation will offer you the following:

• An understanding of some of the techniques being applied in the organisation

• An illustration of how they might be applicable in other industry and geographical contexts

• Develop your understanding of the benefits that can flow from improved engagement of local suppliers

• How Rio Tinto rationalises the contribution of both strategic global suppliers and those of local suppliers

Ivan Vella - General Manager Spend Management & Process Improvement, Rio Tinto Procurement

SAP release: ERP 2006 Original go-live date: June 1997

11.35 14.25

15.45

15.15

16.45

13.30

Achieving Accurate Inventory in Any Sized Operation with Material Requirements Planning (MRP)

Low service levels, stock outages, panic buying and dead stock are all features of a company with poor inventory management. Although being very differently sized organisations, both Rittal and Pheonix and Onsteel Sheet, Coil & Aluminium have picked apart, implemented and reshaped their MRP models with outstanding results. This semi-interactive session will take you through the cultural and technical steps to make MRP work… in any sized company.

• Business background: Identifying when your systems need improving and what gains can be made

• The Master Data massacre: Getting your inventory DNA right and dealing with ever-changing data

• The implementation: classifications, exceptions and more

• Change management: Understanding the role of the MRP operator, building the right MRP team and best-practice training

• Where to now?

Tim McLain - National Supply Chain Manager, OneSteel Distribution - Sheet, Coil & Aluminium & Tim Reid - SAP Manager, Rittal and Phoenix Contact Australia

OneSteel DistributionSAP release: R/3 4.6C Original go-live date: April 2005

Rittal and Phoenix Contact AustraliaSAP release: R/3 4.6C Original go-live date: January 2003

Initiating Cultural Change in Supplier and Operations Relationships Through Invoice Automation

Transfield Services (TS) took the initiative to address the universal problem of managing vendor invoices. Centralising invoice receipt and processing, using Optical Character Recognition (OCR) technology and out of the box workflow to route exceptions - it all adds up to creating a catalyst for change and the platform to embed those changes in a geographically dispersed organisation.

• Getting the initiative up and over the line

• Using the appropriate tool set for the appropriate situation - when to use ERS and when Vendor Invoice Automation?

• TS identified the issues, considered the options, made the business case, managed the specification, build and change process

• Optimal cash-flow visibility is a must. Procurement processes including proper use of Purchase Order (PO) can facilitate this. How?

• Missing invoices, no PO numbers, late goods receipting impact on P&L accuracy and supplier relationships

• How to drive sustained compliance within the team

• The journey necessary to manage all stakeholders, people management and change management and the role of the software

Cor van der Scheer - Manager, Procurement Systems & Processes, Transfield Services (Aust) Pty Ltd

SAP release: R/3 4.7 Original go-live date: 1999

Access More Supply Chain Data to Extend Your Reporting Capabilities

Despite SAP probably being at the centre of your supply chain, your reporting needs may go beyond SAP sourced data. How can this data be accessed, and merged with SAP data for effective supply chain reporting? There are various ways that disparate data can be made available for reporting.See how SAP BusinessObjects offers greater reach than ever before for accessing and reporting this data. See how it is possible to define KPIs on SAP and non-SAP data yet report through a single point of entry, through a consistent look and feel front-end, with tools available for the analyst as well as the executive.

• What are disparate data sources?

• How are data sources accessed?

• What is a semantic layer and how does it facilitate reporting?

• How can SAP BusinessObjects access multiple data sources to help close the reporting loop for supply chain?

Pierre Cassano - Principal BI Consultant, SAP Australia Pty Ltd

Enabling Reporting and Analytics for Your Supply Chain

Extracting data from your system and monitoring the performance of your supply chain processes is an absolutely invaluable business tool. But with information stored in disparate areas in unrelated formats, achieving accurate reporting can be a minefield. Using the right tools correctly will allow you to manage the performance of your business.

• Tools for enabling supply chain analytics

• Standard SAP reporting tools vs. SAP BusinessObjects; the most appropriate applications for each and how to use them most effectively in different supply chain areas

• The best ways of sourcing third-party data using SAP tools

• Defining supply chain KPIs; learning what to measure and what to do with the results

• Emerging areas in supply chain reporting

Geoff Armstrong - National Service Line Lead Business Intelligence & Pascal Renet - National Service Line Lead Supply Chain, Plaut IT Australia Pty Ltd

Outline Agreements - Can They Be Used for Service Contracts?

Outline Agreement (OA) are commonly used for materials but they can also be used for services. Macquarie Generation uses OA extensively to manage capital and maintenance works at both power stations. Using standard RFQ processes with a custom upload/download program the standard vendor evaluation process can be utilised. With most OA broken down into lump sum and schedule of rates some small enhancements were required to manage target values, period by period when the POs were created from Work Orders.

• How their OA is designed and created

• The RFQ process upload/download

• Vendor evaluation process

• Total value control and portion control

• Using conditions for rate changes

• PM Work Orders - calling off the OA

• OA reports - cost analysis and status analysis

This presentation will highlight OA end-to-end functionality and how customised enhancements made OA compatible with the Macquarie Generation Commercial policies and procedures.

Graham Johnston - SAP Logistics Administrator, Macquarie Generation

SAP release: ECC 6.0 Original go-live date: 1999

Eliminate Duplicate SAP Master Records - Addressing a Big Problem, One Simple Solution at a Time

A consistent, decentralised approach for business users to create quality master data records in SAP is a challenge for all organisations. Quality data needed by each business function: from the Sales Manager to update pricing information for a customer, to the Materials Manager who needs to check for duplicate stock items and a standardised method to create and change records. So, how can you address these challenges without a large expensive solution?

MasterDataOnline, a certified SAP solution, focuses on how users create and change SAP master records with workflows, approvals and configurable naming standards in a business user friendly interface to ensure master data records are captured accurately and consistently. The key challenges facing many organisations are: that business users are infrequent users of SAP; there is little or no standardisation of rules or controls for how master records are created in SAP, redundant or duplicate records; the use of different or custom standards for classifications.

• How a company adopted a collaborative approach with hundreds of users to create SAP materials

• How an automotive customer manages 50,000 material records and duplication of spare parts

• How a consumer product company manages customer master pricing changes across multiple sites

Ranjan Bakshi - Director of Sales, MasterDataOnline by Prospecta Software Australia Pty Ltd

Lunch/Exhibition Viewing12.25

TRACK A TRACK B TRACK C TRACK A TRACK B TRACK C



Wednesday 15th SeptemberWorkshops are optional and separately bookable and will run from 8.30am to 3.00pm (places are limited, you may attend only one and preference will be given to conference attendees). Registration opens at 8.00am and morning tea and lunch are included.

Workshop 2: Analysing Supplier Enablement Solutions in Conjunction with Your SAP Solution and How to Determine ROI for Such an Implementation

Workshop 1: Re-Aligning Your Business with the Marketplace to Survive the Recession and Beyond

Supplier enablement solutions and systems are plentiful today and often bundled with e-commerce, Business-to-Business (B2B) and even enterprise resource planning (ERP) solutions. Understanding the complexities of each solution is no small task itself and only becomes more complicated when you consider your existing (or future) SAP solution and the implications that supplier enablement presents.

If your organisation has not yet automated the supplier enablement processes you are most likely not experiencing the competitive advantages and cost savings that your competitors are enjoying through this process automation.

This workshop is intended to give you a detailed understanding of the supplier enablement solutions that exist today and how they integrate with your existing SAP applications. However, understanding the capabilities is only one aspect of choosing a solution to implement. The workshop will also address how to identify key stakeholders and what their procurement and supplier enablement pain points are and how to use this information to your advantage in getting your organisation to commit to such a project.

Return on Investment (ROI) is always a significant factor in any implementation. Real world examples of computing ROI will be used to facilitate activities to determine the appropriate ROI your organisation might obtain for a supplier enablement project. Upon returning to your organisation you should have a significant amount of the justification necessary for your supplier enablement project.

• Introductions, agenda and expected outcomes

• Supplier enablement including EDI and third Party B2B Solutions

• Supplier enablement pain points and opportunities Delegates to identify why supplier enablement would be beneficial to their organisations - what do you expect from a supplier enablement project?

• Supplier enablement including SAP Supplier Self Service (SUS) and SAP Supplier Network Collaboration (SNC)

• Stakeholder identification and the impact of supplier enablement to them Delegates to identify key stakeholders for a supplier enablement project and how supplier enablement impacts the stakeholder

• Your supplier implementation project and lessons learned from past projects

• ROI possibilities and opportunities Delegates to identify areas where ROI can be obtained. What is the low hanging fruit?

• Wrap up and next steps


Our relatively comfortable life over the last decade or two has ended abruptly with the GFC and it’s after-effects. Companies now have to start really understanding how their supply chains work and how they connect to customers, suppliers and consumers.

Indeed, there is no such thing as a single supply chain that does everything. What we have learned in the field is that most companies have three or four major supply chains (or pathways) to their customers.

This poses new challenges for IT in particular, because they have to figure out how to configure their transactional systems and associated applications which sit on top. It’s a multiple alignment challenge. For the procurement executive, it means embracing a new approach to segmenting and managing suppliers, and monitoring their performance. And for operational personnel it means supporting different pathways through the company’s infrastructure to better align with customers and achieve maximum customer satisfaction.

So, out with the old and embrace the new realities! Everyone attending this workshop will take away new and practical insights that they will be able to apply in their workplace, immediately.

• Introducing a new business model for new times: dynamic alignment

• Benefits: Growth in revenue and reduction in costs = higher margins

• Level 1: Re-segmenting your customer base along behavioural linesDelegates complete a hands-on exercise involving a sample of their own customers

• Level 2: Based on the behavioural segments identified earlier, develop appropriate value propositions and corresponding strategy packages Delegates will be coached to develop a few sample value propositions

• Level 3: Understanding the power of internal cultural capacity to help or hinder implementation of intended strategy Delegates will complete a ‘Quick’ culture map of their own organisation

• Level 4: Assessing the leadership style of the top management team (TMT)Each delegate will undertake a self-assessment of their individual leadership style

• Pulling the overall diagnostic together; next steps and closing comments

Dr John Gattorna - Executive Chairman, Gattorna Alignment Pty Ltd

Please note: Each delegate will be provided with a copy of Dr John Gattorna’s Dynamic Supply Chains (FT Prentice Hall, London, June 2010) which will be used as course notes and a workbook.


Experience a Uniquely Curated Three-Day Program

Using a uniquely crafted research methodology - a series of Round Table Discussions conducted with Supply Chain Professionals around Australia and New Zealand - and expertly guided by a Conference Advisory Team, we have created a program featuring 34 presentations, workshops and sessions that gives you answers to current challenges and inspiration to embrace future opportunities.

Gather Information You Won’t Get Anywhere ElseThis is the only event of its kind in the region. Where Business and IT people from organisations using SAP as a critical enabler of their Supply Chain come together in the same place at the same time for three days. Someone in this community has the answer to your most pressing business or technical challenge.

Get Actionable Insights and Revisit Current AssumptionsThe conference provides relevant information and actionable strategies that you can put to use immediately. Identify real-world solutions to your real-world problems. And you’ll get specific expertise to help streamline business processes, identify potential investment opportunities and innovate faster to keep pace with the growing demands of your business.

Immerse and Network in an Existing and Thriving CommunityIn its 7th year, Mastering Supply Chain Management is renowned as a place where delegates, speakers, sponsors and experts - from across the supply chain and inter-industry - engage in brave and important conversations. Tap into their collective wisdom, share valuable insights and discuss new ways and ideas during tea and lunch, in between sessions, at speaker’s corner, over a drink at the networking cocktail party…. and beyond.

Engage with Leading Supply Chain Vendors See all the best tools in one place. You’ll have ample opportunity to speak frankly with leading vendors and creative start ups to find the right tools and technologies for your business. The exhibition features selected partners who understand the businesses of organisations using SAP and are serious about helping you make the smartest IT and business investments.

Acquire Exclusive Access to Collaboration Tools and ResourcesUtilise our series of online tools and onsite forums for connecting with other attendees before, during and after the conference. You will receive a networking list with contact details for all attendees. You also get exclusive electronic access to all content after the conference plus access to all presentations from the six previous SAP Supply Chain Conferences.

Attain Professional Development and Improve Your SkillsReturn to the office with new knowledge, enhanced skills and a renewed sense of confidence in your abilities and your organisation’s technology direction. You’ll hear essential tips and techniques from leading Supply Chain Experts, designed to help sharpen your skills and accelerate your career growth. Earn up to 24 CPD points from attendance at the Mastering Supply Chain Management with SAP.

Look Outside of Your Organisation and Your IndustryAs good as it is to focus on investment in consulting and internal training, this conference is a great platform to assess (with comparative data and robust conversation) your strengths, weaknesses, costs and decision-making against other organisations both inside and outside your industry.

Play Your Part in the SAP Supply Chain CommunityYes, it’s great to learn from others but we know that there is more gratification in giving than in receiving. Open your mind to new opportunities, and be challenged to consider new ideas and theories. Open your heart to new friends and colleagues, and be inspired and encouraged. This conference is thoughtfully designed to be a place to capture perspectives, engage in brave and important conversations, and pinpoint new and different ways to improve both professionally and personally.

Hedge Your Attendance with a 100% Investment-Back GuaranteeIf for any reason you believe you did not get value from attending Mastering Supply Chain Management with SAP, we will refund your entire registration fee.

01 06

02 07

0308

04 09

05 10

Ten Reasons to attend Mastering Supply Chain Management with SAP


Mr/Mrs/Ms First Name

Surname

Position

Organisation

Address

Postcode

Phone

Mobile

Fax

Email

Which phone number would you prefer on the Networking List?

Phone Mobile

Special Dietary Requests

Approving Manager

Position

Email

Please send the tax invoice to my approving manager

Please send the tax invoice to me

Contact Eventful Management to RegisterMail: 54 Victoria Street, McMahons Point

NSW, 2060, AustraliaPhone: +61 2 9955 7400 Fax: +61 2 9955 3899Web: www.masteringsap.com/scm Email: [email protected](Please photocopy for additional participants)

CancellationsCancellations must be advised in writing at least 21 days prior to the event. Where an alternate delegate is not possible, an administration fee of $550 (+ GST) per delegate will be incurred for cancellations. A refund will not be given if a delegate fails to attend or cancels within 21 days prior to the event.

*Eventful Management reserves the right of admission.

Partners How to registerPremier Partner

With more than 30,900 SAP-skilled professionals globally and a 30-year history of working closely with SAP, we deliver approximately 1,500 SAP projects each year for the world’s leading companies and public service organisations. These projects range from straightforward technical implementations to enterprise-wide transformational change initiatives.

To find out more, visit us at www.accenture.com/sap

Supported by

SAP SCM helps transform linear, sequential supply chains into a responsive supply network - in which communities of customer-centric, demand-driven companies share knowledge, intelligently adapt to changing market conditions, and proactively respond to shorter, less predictable life cycles. SAP SCM provides broad functionality for enabling responsive supply networks and integrates seamlessly with both SAP and non-SAP software.

Partners

01

02

03

04

Conference Registration Fees:Includes electronic access to all content, participant contact list, entry into conference and exhibition, lunches, refreshments and networking drinks. Team bookings are encouraged to accelerate the spread of knowledge across your organisation.

Workshop Registration Fees: The workshop is optional and separately bookable, you may attend only one and preference will be given to conference attendees.

$850 (+GST)/participant Workshop 1: Re-Aligning Your Business with the

Marketplace to Survive the Recession and Beyond

Workshop 2: Analysing Supplier Enablement Solutions in Conjunction with Your SAP Solution and How to Determine ROI for Such an Implementation

Please Also Register Me for the Complimentary Sessions:

Sunday JumpStart: It’s Not All About Systems - Selecting, Nurturing and

Supporting Your People

Tuesday Breakfast (please note you may attend only one): Session 1: Inventory Optimisation Round Table Discussion

Session 2: Demand Planning and Forecasting Round Table Discussion

Accommodation:Conference Venue: Grand Hyatt Melbourne, 123 Collins Street, Melbourne, VIC, Australia

Standard Room AU $230 (+GST/room/night)

Arrival date:

Departure date:

Early Bird Registration:Register on/before 30th July

$2395 (+GST)/participant


Standard Registration:Register after 30th July



1 - 4

5 or more

TOTAL 1 : AU $

TOTAL 2 : AU $

TOTAL 1 + 2 + 4 : AU $

TOTAL 4 : AU $

Payment Options:Special Note: Payment required prior to the event. Please include accommodation (if required).

Cheque made payable to: Eventful Management Conferences and Events Pty Ltd

Visa Mastercard Bankcard AMEX Diners

Card Number

Card Expiry CCV

Name of Cardholder:

Signature:

Email of Cardholder:

54 victoria street mcmahons point nsw 2060 australia p +61 2 9955 7400 f +61 2 9955 3899

w www.eventfulmanagement.com

grand hyatt melbourne, australia 1 - mastering sap deep into every abstract from every company:...

Documents