Grand Haven Security Grand Haven Security AssessmentAssessment

ByBy

Anthony GaetaAnthony Gaeta

AgendaAgenda

• IntroductionIntroduction

• My backgroundMy background

• About Video SurveillanceAbout Video Surveillance

• Current Video Surveillance in Grand HavenCurrent Video Surveillance in Grand Haven

• Findings and SuggestionsFindings and Suggestions

• SummarySummary

IntroductionIntroduction

• Initiated as result of internal/amenity security objective set forth by CDD Business Plan.

• Performed an unbiased audit of current video/IT systems within GH.

• Areas included in audit– North, South, Main, Wild Oaks, and The Crossings

entrance gates.– The Village Center and Creekside amenity center.

Audited Areas in Grand Audited Areas in Grand HavenHaven

Introduction (cont’d)Introduction (cont’d)

• Audit included– Highlight/identify areas of potential security

vulnerabilities. – Inventory of current video surveillance hardware– Review video quality– Review IT

• Local Area Networks and Internet connections

• Desktops

My BackgroundMy Background

• Who am I– Executive Management for 10 years with more than 20

years experience in the information technology industry.– 15 years of domestic and international

telecommunications experience.– Designed, implemented and managed domestic and

international networks and business systems– 7 plus years of experience designing video surveillance

systems for organizations like Raytheon, US Coast Guard, and Siemens just to name a few.

My BackgroundMy Background

• Who I am not– I do not have law enforcement experience

Purpose of Video Purpose of Video SurveillanceSurveillance• Reactive approach

– This type of approach is where no one is actively monitoring the cameras but video is being recorded.

– Once somebody reports an event the DVR is searched for the footage of the reported event to see what happened.

– This is the approach Grand Haven is using.

• Proactive approach– This type of approach is where an individual or group of people are

constantly reviewing live video to be proactive about an event. Video is recorded to see what happened in the past.

– Use of video analytics packages to help alert somebody of an event minimizes the human factor.

• Deterrent

Current Video Surveillance Current Video Surveillance in Grand Havenin Grand Haven• Possible point of intrusionPossible point of intrusion

• Possible security vulnerabilitiesPossible security vulnerabilities

• Security equipment in the audited areasSecurity equipment in the audited areas

City of Palm Coast City of Palm Coast Waterfront ParkWaterfront Park

Main Gate EntranceMain Gate Entrance

South Gate EntranceSouth Gate Entrance

North Gate EntranceNorth Gate Entrance

North Gate EntranceNorth Gate Entrance

• Equipment– 2 License plate recognition (LPR) cameras– 2 General cameras– 1 4 channel Digital Video Recorder (DVR)

model HRHD410

• Internet connections– Wire from Creekside building provides internet

access for remote control of DVR

Creekside Amenity CenterCreekside Amenity Center

Creekside Amenity CenterCreekside Amenity Center

• Equipment– 7 security cameras– 1 9 channel Digital Video Recorder (DVR) model

HRHD9 with two open ports.

• Internet connections– Internet 1

•High speed from Brighthouse

•Used by office staff– Internet 2

•Low Speed via DSL

•Used by Creekside and North gate DVR’s

Main GateMain Gate

Main GateMain Gate

• Equipment– 1 License plate recognition (LPR) camera– 2 security cameras– 1 8 channel Digital Video Recorder (DVR) with 5

available channels– 1 PC with large screen for viewing multiple cameras

from other locations

• Internet connection– Low speed DSL connection

Village CenterVillage Center

Village CenterVillage Center

• Equipment– 14 security cameras– 2 9 channel Digital Video Recorders (DVR) with 4 available

ports.

• Internet connections– DSL

• Slow speed internet connections

• Used by DVR systems– Broadband

• High speed provided by Brighthouse

• Used by office staff

Village CenterVillage Center

South Gate and The South Gate and The Crossings EntranceCrossings Entrance

South Gate and The South Gate and The Crossings EntranceCrossings Entrance

• EquipmentEquipment– 3 License Plate Recognition (LPR) cameras3 License Plate Recognition (LPR) cameras– 6 security cameras6 security cameras– 1 9 channel Digital Video Recorder (DVR)1 9 channel Digital Video Recorder (DVR)– 4 Wireless Video transmitters and 4 wireless video 4 Wireless Video transmitters and 4 wireless video

receivers that send the video signals from The receivers that send the video signals from The Crossings cameras to South Gates DVRCrossings cameras to South Gates DVR

• Internet connectionsInternet connections– 1 Low speed DSL line. 1 Low speed DSL line.

Wild OaksWild Oaks

Wild OaksWild Oaks

• Equipment– 2 License Plate Recognition (LPR) cameras– 3 Security cameras– 1 9 channel Digital Video Recorder (DVR)

• Internet connection– 1 low speed DSL line.

Summary of Security Summary of Security EquipmentEquipment• Cameras, DVR’s, and Internet Connections

LocationGeneral Camera

LPR Camera DVR

Low Speed Internet

High Speed Internet

North Gate 2 2 1 0 0Creekside 7 0 1 1 1Main Gate 2 1 1 1 0Village Center 14 0 2 1 1South Gate 3 2 1 1 0The Crossings 3 1 0 0 0Wild Oaks 3 2 1 1 0Total 34 8 7 5 2

Findings and SuggestionsFindings and Suggestions

• General– The quality of the video from the camera is very good but the video

quality from the DVR’s needs to be improved. This may require adjustments at each DVR

– Cameras need maintenance and adjustments.

– The naming convention on the cameras needs to be set. i.e. on the DVR a camera is called CAM6 pointing at tennis court 6. It would help when retrieving footage from the DVR if the camera was properly named.

– Improve internet connection speeds to each DVR. This will make the display at the main gate more useful and assist with video retrieval speeds as well. Need to contact Certified Security.

– Camera placements need to be reviewed.

Findings and SuggestionsFindings and Suggestions

• Location specific– North Gate

• Move DVR to existing high speed internet connection in the Creekside building

• Add DVR monitor

– Creekside• Move DVR to existing high speed internet connection

• Disconnect DSL Line – save money• Add DVR monitor in the CDD office area so personnel can monitor video

• Create a secure Local Area Network with industry standard antivirus protection as well as a secure location for files. i.e. local server or Cloud

• Create a file back-up strategy

• Review existing phone system and implement required modifications.

Findings and SuggestionsFindings and Suggestions

– Main Gate• Since cable TV cable exists investigate if cable is connected to Brighthouse.

If so get high speed internet into location.

• Once high speed internet connection is in place connect DVR.

• Disconnect DSL line – save money• Add LPR camera on resident entrance

• Add general camera for exiting vehicles.

• Improve video quality on monitoring screen

• Place a computer for look-up of resident data relevant to gate requirements which will help eliminate paper, provide up to date information, and make

Grand Haven a greener community.

Findings and SuggestionsFindings and Suggestions

– Village Center• Move DVR’s from DSL line to existing high speed internet connection

• Disconnect DSL Line – save money• Replace the three camera facing the main parking lot with one PTZ style camera. This

camera can be preset to patrol.

• Evaluate camera placements and either move or add proper cameras

• Add DVR monitor in the information area so personnel can monitor video

• Close off parking lot by basket ball court after hours

• Create a secure Local Area Network with industry standard antivirus protection as well as a secure location for files. i.e. local server or Cloud

• Create a file back-up strategy

– South gate (including The Crossings)• Investigate installing high speed internet in South Gate.

• Once high speed internet connection is in place connect DVR.

• Disconnect DSL line – save money• Add DVR Monitor

Findings and SuggestionsFindings and Suggestions– Wild Oaks

• Investigate installing high speed internet

• Once high speed internet connection is in place connect DVR.

• Disconnect DSL line – save money

• Perform Tune-up– Validate cameras are pointing in the proper direction– Repair/replace cameras that are either out of focus or not working– Clean DVR’s and check video output quality– Make sure DVR’s time is in sync with daylight savings– Preform quarterly inspections

• Check cameras status (focus, viewing angle, video quality)

• Clean spider webs off cameras

• Clean and inspect DVR’s for video quality and alarms

• Check date and time on the DVR

Benefits of implementing the suggestions

• More useful video will help Grand Haven be more secure

• Provide the security guards with improved real time video to make them more proactive to events

• Since the two main amenity areas currently have high speed internet WIFI can be made available to the residents.

• Performing quarterly tune-ups will help ensure the video surveillance system provides Grand Haven with high quality video.

• Putting a secure office network in place with proper antivirus will secure CDD and resident data as well as minimize computer down time.

Thanks for your time