William Lawrence2015 Graduate Programme

About Me

• Studied Zoology at Swansea University 2010 – 2013

• Taught English in Wuhan 2014 – 2015

• Worked as a contractor for Cabinco 2015

• Thames Water 2015 -

My Working Objectives Overview

• Lead the development of Contingency plans across WTV• Implement the Performance Hubs in the WTV region before

handing over to the teams • Manage the TRIAD performance and energy management

regimes across WTV• Shadow performance managers role and deliver team

health and safety briefings • Support the technical planning team to build the resilience

of assets and sites across the Oxford area

Contingency Planning

Main AimTo develop a plan for each site across the WTV so that in an event scenario customer impact is reduced to its absolute minimum. The information stored will be of use to Network, Control and Operations

Progress ChallengesCreated a contingencies document being filled in by Control before Operations/Network input knowledge

Personal knowledge

Creating a customer focussed risk database for WTV, identifying key sites based on impact if OOS

Accumulating data

DocumentsRisk DocumentNorth Leigh

Continuous ImprovementMain Aims

To build our team engagement and to drive performance through CI activity

Progress ChallengesImplemented the Performance Hubs in N/S Oxford, Swindon/Cotswolds

Initial scepticism

Hubs are now being run by the operations teams

Traction of larger issues sitting within a central location

Farmoor goods in process

Improvement in team morale, positive engagement towards CI and Hear for You surveysCelebrate good performance

Farmoor Team Hub

Delivery process

• Identified the issue through Performance Hubs

• Held a workshop to map out the current delivery process and plan a future state

• Tidied and redesigned the Goods In store and allocated different area for long term storage

• Developed tracking process for deliveries

• Ready to implement changes

Future Process

Health and SafetyMain Aims

Develop my knowledge of Thames Waters operational H&S standards and values. Complete assessments on sites across WTV to gain awareness of

location and condition.Progress

Assist with the SHE inspections across WTV

Lead the monthly H&S team briefings with the N. Oxford team

Updated SIC cards for N. Oxford and Swindon. Working on S. Oxford and CotswoldsWork through the team hub at Farmoor too escalate larger H&S issues brought up during the Hear for You surveys and start a monthly spotlight on specific issues.Complete IOSH and COMAH training.

Main AimsTo maximise the energy savings during the TRIAD season and to

implement these changes where cost effective as part of our 4-7 energy management period.

Progress ChallengesManaged the development of the energy saving plans across WTV for TRIAD with excellent results so far 70k favourable to budget. Swinford exported £14,630 to be deducted from this years energy bill.

Communication between Control and Operations

Supported the business case for the replacement of Farmoor/Swinford thermal VOD

Made the Cleeve/Gatehampton shutdown standard operating procedure during TRIAD season and energy management periods.

Energy Management

Triad Results (N/S Oxford & Swindon/Cotswolds)

£70,588 positive variance to budget in WTV. Swinford exported £14,630 (330KW)

Normal Im-port kW

23-Nov-15

14-Dec-15

15-Dec-15

04-Jan-16

05-Jan-16

11-Jan-16

12-Jan-16

13-Jan-16

14-Jan-16

18-Jan-16

19-Jan-16

20-Jan-16

10-Feb-16

11-Feb-16

15-Feb-16

17-Feb-16

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,0007,765

2015-16 TRIAD PERFORMANCE - THAMES VALLEY PRODUCTION

NORMAL IMPORT kW IMPORT kW Series3

kW

LEVEL AREA BUDGET TRIAD kWTRIAD AVERAGE

IMPORT kW EXPECTED COST £COST VARIANCE TO

BUDGET

CATCHMENT THAMES VALLEY PRODUCTION 7,765 5,166 £244,876 £100,913

Asset ManagementMain Aims

To support the Technical Planning team with building site resilience and optimising the performance of our assets in the N/S Oxford area and to

develop my knowledge of the process behind this.Progress

Obtaining quotations regarding the Farmoor Wastewater treatment project

Delivery and installation of Henley Knapp WBS chlorination skid

Support the business case for the replacement of the thermal VOD with energy efficient catalytic models

Personal Development

Shadowing• NST• WQ• Mechanical Tech• Electrical Tech

Training Courses Attended: IOSH, Managing COMAH, Confined space, Manual Handling, Crypto Awareness, Engaging with contractors, Water Hygiene Card, Project Management, Negotiation Skills, All About You, Influencing Skills,

• ICA• Performance Managers• Control

Future Objectives

• Progress into a team management role at Swinford WTW within the next 2 months

• Lead the Farmoor wastewater redevelopment project. • Complete my NEBOSH course (18th -22nd July + 1st-5th

August)• Increase my exposure to different areas of the business, seek

opportunities to become involved in projects outside of water production

• Manage and develop fundraising events for WaterAid (both within the graduate scheme and outside)

My Experience as a Grad• Positive integration with the teams across the WTV region

• Support provided by management across departments

• Graduate events set up to expand knowledge of TW business areas

• Contact with other graduates ensuring shared learning